I'm a very satisfied customer, I came here a couple of months ago to have my iPhone battery replace after having a awful time at Apple Store in Cerritos, they not only fixed my phone right away but were very knowledgeable and gave me options on how to extend and protect my iPhone's battery life. The girl at the desk was very professional and attentive to my needs. Today I'm coming back to have one of my business Mac computer fixed. Looking forward to have it fixed today. I think I found my IT team.! read more

Super sketchy place, avoid it at all costs. If you have an iPhone take it to geek squad or directly to Apple even if you have just a cracked screen. This place will mess your phone up even more and you'll end up paying more in the long run. I called to see if they could fix my phone and asked how long and they said yeah we can do that in under an hour. It took them 8 hours....and they didn't fix it. And then they ask to keep it overnight? Lol I don't think so. They actually cracked my phone even more and didn't put it back together correctly. Chunks missing, wouldn't turn on anymore after that. They tried to fix my friends cracked screen in the back as well and they gave her a chafa backing! Such poor quality and service. Get that insurance on your phone and never come here! read more

told me it was the battery so they replaced it then told me a chip inside the phone was burnt so they gave it back without fixing it and had to pay $60 and then when I got home and turned it on the phone would shut completely off every 2 minutes so I had to get a new phone read more

By far the worst phone repair shop in the 562 area. I took my iPhone to get the screen repaired and what they installed was an LCD screen. I notice that the screen would glitch at times so I removed the screen protector thinking that would fix the issue.. I was wrong after removing the screen a black spot appeared on my screen, I took the phone back immediately just so this one dude to tell me that I had dropped it even though there was no crack on the screen or any evidence of any damage. He told me that he could give me a 10 percent discount or to call the business owner.. I called the business owner about 10 times and also left a text and no call back however I did see that the message was read. This business is bad never again don't waist your time and money here if you have an iPhone just get the insurance or pay the extra cost at least you'll be getting the original parts. read more

Took my sons iPad in for a screen fix, looks like the incorrect screen was placed it is lifting and is not flat. Battery drains rapidly and does not hold charge anymore. Was told the battery has nothing to do with the screen change but it definitely does. There was no battery issues when the screen was broken. I should have read reviews before going to this place read more

horrible, horrible horrible service. There was a guy with glasses who helped me the first time and he was very helpful. He was very kind and patient. Who I have to complain about is an older woman and a man with curly hair, who only speaks Spanish. The guy with the curly hair and the older woman were very rude and lacked communication. They were very unprofessional and gave me incorrect information about my phone being ready and what was wrong with my phone. The lack of communication and readiness of my phone cost me a lot of waste of time. definitely do not recommend this place. read more

HORRIBLE PLACE! Never take your phone here. Took it in to get my screen fixed and came out with no service and only able to use wifi. I had to get a whole new phone since they messed up mine. There are cheaper places with better service than this one. read more

I have gotten phones fixed here several times with no issues. Trusting the same service i took my iPhone 15promax to get the screen replaced. The quality of the replacement screen is awful. It looks pixalized essentially looking digital as if im looking at it with asigmatism. I called hoping they would inspect it or try another installation especially as a returning loyal customer but the rep said that's how all their repairs are there was nothing to do but talk to the manager but that was the final result. It was dissapointing being dismissed like that. Safe to say i won't be returning. read more

Horrible would not give me my phone back when I asked him to give me my phone back he said no I asked for my property back was giving me an attitude and acting sketchy service overall was trash. Don't recommend bringing your phone here. read more

Terrible! They DO NOT honor their warranty. A couple of weeks after I got my phone repaired, the screen cracked! Didn't drop the phone, didn't do anything. There was likely a piece of dust or debri under the glass when they set it. Told me there was nothing they could do after a nearly $200 repair. Asolutely ridiculous read more

Do not come to this place technician really rude. They don't even fix anything. Be careful.

Took my ps4 to be cleaned & check on the hard drive not reading my games anymore & they were able to fix it a little pricey but these days expected. Paid $110 in total. Got home all good back at it. read more

Was ready to give 605 repair my business , but upon calling to get some simple questions answered, not only was I helped very unprofessional, the gentleman also hung up on me in the middle of a question. He seemed a bit irritated , we all have bad days I understand. Guess I won't be going there simply from their customer service on the phone . Makes sense why they only have 3 stars . If I was the owner I would look into some new employees. read more

STILL ON GOING AS OF 3/7/25 I brought my S23 ultra in because the back came off and the screen broke. i also brought in my S10+ with a terabyte memory, screen wouldn't work. On 12/9/24 I brought in my S23ultra /556g memory almost full and my S10 FULL MEMORY, paid $583 they ordered the new S23ultra repair set.got it 9days later. 4days later the touch screen stoped working. took it back reordered the kit 10days no call. I call and there is a problem. He says "it was working then he cleaned it again and the screen stopped working. then he did something else and it blew out the whole thing. So I had to call to find this out, it's now march and I still don't have my phone. IT GETS BETTER!!! my S10 plus was forgotten and put aside. I just it back works great.BUT MY 700+ of storage I had on it ITS ALL GONE. I told him that my phone is set up to erase if the pattern was not put in correctly 20x and to be mindfull of this. I got it back dead and had to charge it myself. MY WHOLE PHONE IS ERASED. I will leave an updated review when this is a resolved or it comes to a head. thank you J.Landers read more

Came in right when they opened at 10:00 a.m. on Saturday 7/30. Paul was super friendly, quick, and was able to even get a glass screen protector! I have an iPhone XR with a cracker corner and a long crack along the entire screen and Paul finished screen replacement AND glass protector in literally 7 minutes. I highly recommend! read more

I'd like to inform to whom ever it may concern. I'm not satisfied with your service. I waited 3 weeks for a iPad screen replacement. Today I went to pick up without notice weather it was replaced or not, to find out they stalled me for 10-15 minutes to replace my screen right away. Not only did I find excessive glue left on the edge of my screen. They made $95 bucks in the mater of 10 min. Not bad deal on there end. I give it one star only cause I have to, in order to post read more

I went in for a consultation about a broken "delete" key on my MacBook Air and the guy started to pry open the key without asking me and ended up pulling the key itself as well as the switch under the key. He then tried to give it back to me taken apart and I told him to please put it back the way I gave it to him. He then tried to put it back for 10 minutes with no luck and then tried telling me that it was already broken and he can't fix it. I tried explaining to him that he made the problem worse as the switch and key would fall out of place easily(complete opposite of how I brought it in). I argued with him for 10 minutes with customers behind me and just decided to take my computer and go. If I would have taken it to apple first they may have been able to fix it. Do not go here. Terrible service. Broke my item further. Terrible value read more

Said it would take one week. I called back after a week someone answered and said I would receive word from a tech in about an hour never got a call. Called back again another day they said the tech apparently didn't go in. Whatever I wait a few more days to see if they would call nothing. I call again someone answers and the same thing more excuses they said the tech will call me back In an hour. Again no response till the following day they said it was ready but not at the shop where I left it so I told them to send it to the original place where I dropped it off. I call to confirm that it's ready and they say I owe an additional 55$ on top of the 65$ deposit. Not once did anyone relay that information to me. Honestly unprofessional and really annoying to deal with. Don't recommend unless you're trying to take the easy route. Better off going to Apple or somewhere else read more

First time coming here, staff was super friendly and amazing. Was able to fix my phone in 30 mins. They didn't disappoint.

This location is great. Close by with great customer service with Paul. They always have what I need in stock , and get it done ASAP. Very friendly service, I recommend this place highly for anyone that needs their phone fixed or a screen protector read more

DO NOT COME HERE. Came here for a screen replacement; got quoted $80 but when I showed up he charged me $120!! The screen is super laggy and moves on its own, when I confronted him he gave me attitude and stated "I cannot help you with that, changing a screen has nothing to do with that." When it clearly does. I said alright and walked away because I was not in the mood to argue. My phone turns on and records on its own when it is in my pocket smh. read more

I took my phone for a screen repair and now my phone won't hold charge I hate this place hope they loos business

They do not follow up at all. I had to follow up so many times. And my switch was there for almost a year and I honestly think they didn't even try to fix it they just forgot about it and then they said it just didn't work. I was very patient because I was not in a rush but it was a very frustrating experience. They also lost all the original screws, they could have at least reimbursed me the$25 I paid for the diagnostic for their lag and bad customer service. read more

Never give them your password or passcode they are a scam the parts they use are no good. Please go somewhere else save yourself and your money the service is terrible and they are extremely rude. The quality is horrible. read more

Fast and friendly service. The screen on my iphone 8 was severely cracked and now it's like new!

They set the wrong expectations on delivery of repair. We got the run around. Our time is valuable, but this establishment does not seem to care. There were several unhappy customers waiting for their phone. The repair tech needs an attitude adjustment. He was definitely in over his head, but he should NOT be taking it out on the customers. Bottomline is, they should not promise if they can't deliver. read more

Prompt service on a battery replacement. The tech, Paul, is a chatty fellow eager to help you. As a courtesy, he cleaned the phone's ear ports, charging ports and put on a free screen protector (for paying cash). Paul educated me on many settings that gobble battery life. Above and beyond... a few jokes tossed in for free (he needs a tip jar on the counter. read more

Paul was a huge help... Affordable friendly professional time efficient. As a repeat customer I would highly recommend this business

Second time I've used this place. Never again. Dropped my iPad off on Tuesday 3/22/22. Told it would be done on Thursday 3/24 for sure on 3/25 Friday. Waited for a call and decided to call them. Was told technician wasn't in and that it wasn't ready. Told it would be done on Saturday. Called on Saturday and they still hadn't worked on it. When I got upset I was told I could go pick it up un repaired the way I dropped it off. read more

terrible service. I took my Xbox and they said that they didn't fix it and didn't know what was wrong with it and we wasted 120$ on them to fix it read more

If I can give 0 stars I would, terrible service had my Xbox for a month and nothing ever got fixed, they just scratched it all from the outside and I'm sure messed up the inside as well, they've never heard of customer service and one person says one thing while another says something different, now I have to buy a whole new console because people don't know how to do their jobs read more

At first they were great said they could have my IPhone x fixed up it had a boot reload malfunction , agent told me it was a soldering issue with the phone took a while to get an update like 4 days they fall flat on giving clients updates since they are "busy with 30 other phones" got my phone back was functional at first and noticed my IPhone Everytime it vibrated had a rattling sound was disappointed since i don't get to see what happens behind the scenes had to pay them 95 plus tax on the soldering issue but they then I was told by Paul (front end guy) they replace the charge port which was weird since it looked the same said okay checked out the rest of the phone see how everything holds up. Next day I take it back vibration issue they held on to it for a week Louis the owners son takes care of that issue which is fine. I come to find out out that the phone may have been water damaged in which I had no idea I let him know let me know if there were other issues after getting back the phone. Met with Paul the second time phone wasn't charged had to charge for a bit and him and their tech guy suggested to replace the battery was draining quick and I'm like I hope they aren't nickel and dime ING me. I told them let me try it for a day and I'll get back to you I had a spare battery at home figured if the phone was dying quick if ask if they could replace with a labor change they would for a fee I also experience another issue that the cellular and face id functions were not working since it had the bars searching no signal. Figured I had to reset the phone factory settings but unfortunately I'm stuck at the phone not being able to activate (will provide photo with review) took it to Louis he was there told him my issues the signal face id also had a spare screen in case it need to replace for face id and let him know reach out to me on updates. Had to call them last wed. before since I hadn't been updated by Louis or Bertha (owner) Paul told me your phones ready to pick up and I assumed they solved the issues In which he said what issues? He was not knowledgeable what had happened to my phone since him Louis and Bertha would never communicate properly. He told me the phone had it's charge port changed again and I was like what? What about the other issues Paul wheres Louis? He said Louis was on personal leave he knew more about the phone and I was pretty much pissed since I was getting confused on what work was done. Make matter worse the phone was there for 7 days they told me they could not get it activated and I had to figure it out myself call apple too.i asked Paul to speak with Bertha since she's the owner manager told me she wasn't here (she isn't most of the time) and that if I want to talk to her call back on Thursday of last week I told him please have her call me that day. Never did called Friday amazingly Bertha answered talked to her about what I told Louis her son and why no one got back to me sooner. I heard more excuses other phones covid etc she later told me the phone had a new chargeport and soldering done she then let me know my battery did not work for some reason and had it replace by there battery which I didn't like since I would have went somewhere else at the time the were going to charge me 85 plus tax but then I guess after hearing disappointment in my voice she put it to 45. I've never had such bad service provided for IPhone repair I really wanted to give this place a chance let my friends and fam know where to go since they're close convenient but to be honest I get better service at the roach truck across from them. Now I'm stuck with the x not being able to active was updated by apple it's a hardware issue the band supplying the LTE signal is not working properly wish these guys could have figured it out instead me doing this didn't have my phone for almost a month going back and forth with them sucks I was getting It repaired for a family member felt like I was left hanging they didn't care about my phone enough and left me on the side. I know my review was long just had to tell the details thanks for taking the time to read my thoughts about this place if you ever want to be left hanging ignored go here don't recommend if your in a quick rush to get your IPhone fixed it will take a while here. read more

iPhone Repair 605 - 605 had this phone for almost a week didn't even let me know it's a band issue for activation via apple since I had to find out myself. - Mobile Phone Repair Near Me - Whittier, California

DO NOT COME HERE!! Dropped my iPhone off for a screen repair a little after 1pm and he said it should be ready by 3pm and I would receive a call when it was ready. I called at 4:10pm and he said he still hasn't worked on it he was having issues with the phone he was working on now but was about to give up on it. He said It should be ready by 5pm. I go a little after 5pm and he said he was still working on a phone and needed 10 more minutes and then he would work on mine. HE DIDNT EVEN TOUCH MY PHONE YET. Took my phone to the Whittwood and got it fixed for cheaper! This place is a complete waste of time and has poor customer service. They only had one person working there on a Saturday. read more

Quick service for phone repair and very informative! Would def recommend! Very fast and easy

Went a while back my phone would turn on and Paul was very helpful. Great customer service and super nice. Also he had my phone ready super quick read more

great quick friendly service staff is helpful withasmile

Good pricing, reasonable and honest. They could have ripped me off but they were careful with my repair to save me money. Imagine that! Have used them a few times and very satisfied. read more

As a father to a 12 year old with disabilities and who can be rough with his phone, I'm lucky that I came to iPhone Repair 605. They have helped revive my sons iPhone more then three times, once at no-charge and offered fair pricing on replacement parts and services. Ask for Paul, he's very knowledgeable, provides best options and quick turnaround service. read more

These guys are great!!! Called 30 mins before they closed after my screen cracked on my phone drove down and they took great care of me highly recommended read more

Can't tell you guys how happy I was to get great service. 24hrs without my phone had me stressed but a quick 30min after dropping off everything was like new. read more