Urban Optics remains the top tier optometry practice in Central Texas. I am still traveling from…read moreAustin to beat the scammy, overrated places over there. Hunter was exceptionally accommodating and got me from the waiting room to the doctor's office in no time. Dr. McClain is a no frills, straight to the point guy -- incredibly thoughtful, too. The phone staff is awesome, especially Addison. Thank god there is no automated system...this is where Urban Optics goes above and beyond. The contact fitting went super well (once again thanks to Hunter) and I'm loving the dailies Dr. McClain picked out. There are no hidden costs here -- everything is upfront and clear. I never felt as if I was being price gouged. I even got a $3,000 eye drop prescription for $0 (thanks to the doc and my insurance). I'm happy to call this place my favorite optometry practice! Maribel(?) was super nice up front & I'm grateful she cleaned my glasses for me before my appointment (I have a hand tremor). See y'all next year!

From the first second of entering this very fine looking establishment and then 45 minutes later…read moreexiting, the experience was truly delightful. The initial greeting and check in by Mary Ellen started the visit off on a high note. Then I was ushered into the pre exam room by a very capable young man, Hunter, who administered all of the pre-examination screenings. Very efficient, friendly and knowledgeable young lad! After which I was taken to Dr. Greene's examination suite. Dr. Greene performed an absolutely thorough testing of all aspects of my visual capabilities after which he gave my results in a very professional manner. Near the end of the examination he took the time to inquire about my family and life in general. Well done! Outstanding! -C.H.Ross

Overheard employees saying the doctor is wearing a leg brace because she fell being drunk. The…read moregirls say the most vulgar things and swear. Eating at the desk, watching movies on the phone. I saw one employee place a couple of boxes of contact lenses in her pocket. If they drug tested the staff, 1/2 would fail.

Dr. Is good however I was charged $945 for an exam and glass when I bought my own frames. I'm not…read moresure how that is possible. I have VSP and that covers the exam and lenses yet they still want $350. The office is incredibly inefficient and the staff is lacking. They seem more interested in not doing their job than actually helping. Also the can't seem to agree on how much to charge or what is covered. Absolutely, no reason to seek eye care here

I was referred to the Texas Regional Eye Center years ago for cataract surgery, but didn't do…read moreanything about it. WHY DID I WAIT SO LONG? Each staff member was friendly and helpful, and Dr. Young was kind and professional. My surgery was two days ago -- easy and painless, and less than two hours from walking in to walking out. The result was immediate. I was almost blind in my left eye, and now it has 20/20 vision both near and far. The whole experience was incredible! Thank you!

I like the doctors and the nurses/assistants are all great as well but I don't like having to pay a…read morerefraction charge of $40 which insurance doesn't cover and never has and if one goes to an optometrist for a script there is not a refraction charge. I declined the script as the doctor said there was only a 5% change in vision and my current glasses are working well and when I declined a script at past ophthalmologist's office there was no refraction charge and yet this office still insists the charge is valid. If valid then why doesn't insurance ever pay? If it were medically necessary then I would think insurance would have to pay. And why don't optometrists charge for such? And why not give the choice to the patient up front if they want refraction or not? If it were just the doctors and nurses/assistants I would give them a 5 star rating but because of the billing practice I want to give it a 2 or 3 star rating but will relent and give overall as 4 stars.

Wouldn't put lenses in my new frames because I didn't buy them from them. Actually kind of comical,…read morea little backward and bizarre too, but this is Texas. I have probably been to around 50 or more eyeglass locations in multiple states in the last 30 years, not 1 eyeglass shop has ever refused any frame I brought to them. I literally went to another eyeglass store (urban optics) a few blocks away from this one right after and they accepted them.

So refreshing to actually be able to buy new glasses without having to take out a loan!!!!…read more I highly recommend Eyemart Express. I got 2 pair of progressive glasses for the advertised rate & I can actually see again! I will definitely go back the next time I need new glasses.

Great Dr. and staff. Feels comfortable and very welcoming. Selection of frames was 10 out of 10.read more

Don't buy your glasses here. Paid extra for scratch resistant glasses. Both lens had scratches in…read moreless than a month. I never dropped them and had them in a case when not in use. I had multiple glasses and this never happened.

I would definitely recommend this place to you all. I firstly visited A&M school health center…read moreafter my right eye gets infected, but my right eye still feels pain and is sensitive to light. Then the school doctor refers me to an eye specialist in Eye Trends. The place is nice. The doctor and the staff here are friendly and polite, they give me a professional check and well explain my pathogen. And my school insurance covers most of the fee, it is affordable.

Customer service from their optical store is #1! Daniel and Ariana go out of their way to listen…read moreand help you pick out the best eyewear - and as a bonus - they will help with repair! I have shopped all over Cstat and they are the best!

This doctor cares and explains in detail your eye exam, and provides any medications as needed. A…read moregood doctor.

Had a positive experience with the doctor. However, the online hours are indicated as 8:00 am to…read more3:00 pm for Saturdays. The y are closed on Saturdays.

Zero stars if I could…read more I bought two pairs of glasses here. Absolute junk. Cheap, flimsy plastic that felt like they could snap any day. When I tried to return them, I was told the free eye exam only counts if I keep the glasses. If I returned them, I'd have to pay for the exam, which costs the same as the glasses. And don't get me started on the exam itself. So either way, I would walk away with nothing. Completely ridiculous. The promotions are a joke. The giant sign says $59 for one pair and $79 for two, but that's just not true. $59 only covers the frame, while $79 suddenly means "frame + lenses." When I asked about details, the staff got super impatient, basically acting like: "Don't ask more, just swipe your card." Now I see why: the more you dig, the more obvious it is that it's a trap. Also, they never tell you the promotion only includes the lowest quality material. I only found out after picking up the glasses and realizing how terrible they were. When I complained, the answer was like: "Well, you chose the cheapest option." Translation: pay more or accept trash. Save your money, save your time, and go literally anywhere else.

Waiting over 3 weeks they got script wrong that I had to go to another doctor to get a prescription…read morebecause they could not do correct eye exam still no glasses and do not know if I am going to get them had to pay 2 places and still no glasses

Susie is the absolute best! When I went to pick my glasses she was extremely helpful and…read moreinformative with pricing and selections. Not only was she so nice the first time, when i went to go pick up my order she was just as nice and above and beyond! It's workers like that that make you want to come back cause you know you'll has a fast, easy, and positive experience ! Thank you to Susie! I want to leave reviews for her everywhere. :)

Pretty good selection of inexpensive to more expensive choices. My experience with the tech that…read morehelped me, was so pleasant. she helped me pick out frames ( I have a very hard time making decisions) and searched to see if I had any kind of insurance ( wasn't sure). She was patient and kind and made picking glasses so much easier for me. I really enjoyed talking with her, as well. Not sure if I'm supposed to call out names, but hers was Cindi!