I was referred to the Texas Regional Eye Center years ago for cataract surgery, but didn't do…read moreanything about it. WHY DID I WAIT SO LONG? Each staff member was friendly and helpful, and Dr. Young was kind and professional. My surgery was two days ago -- easy and painless, and less than two hours from walking in to walking out. The result was immediate. I was almost blind in my left eye, and now it has 20/20 vision both near and far. The whole experience was incredible! Thank you!

I like the doctors and the nurses/assistants are all great as well but I don't like having to pay a…read morerefraction charge of $40 which insurance doesn't cover and never has and if one goes to an optometrist for a script there is not a refraction charge. I declined the script as the doctor said there was only a 5% change in vision and my current glasses are working well and when I declined a script at past ophthalmologist's office there was no refraction charge and yet this office still insists the charge is valid. If valid then why doesn't insurance ever pay? If it were medically necessary then I would think insurance would have to pay. And why don't optometrists charge for such? And why not give the choice to the patient up front if they want refraction or not? If it were just the doctors and nurses/assistants I would give them a 5 star rating but because of the billing practice I want to give it a 2 or 3 star rating but will relent and give overall as 4 stars.

Wouldn't put lenses in my new frames because I didn't buy them from them. Actually kind of comical,…read morea little backward and bizarre too, but this is Texas. I have probably been to around 50 or more eyeglass locations in multiple states in the last 30 years, not 1 eyeglass shop has ever refused any frame I brought to them. I literally went to another eyeglass store (urban optics) a few blocks away from this one right after and they accepted them.

So refreshing to actually be able to buy new glasses without having to take out a loan!!!!…read more I highly recommend Eyemart Express. I got 2 pair of progressive glasses for the advertised rate & I can actually see again! I will definitely go back the next time I need new glasses.

Dr. Koch and staff are so friendly and welcoming! They are on top of everything that pertains to…read moreyour eye care! It had been a few years since I had been to see Dr. Koch and he remembered me! A slight adjustment was made to my prescription which old age will do! THANK YOU ALL! I won't be so long in coming back in the future!

This is my favorite eye care provider. They take time to listen and explain everything so we…read moreunderstand what is happening with our eyes. The office staff are always kind and very accommodating.

Urban Optics remains the top tier optometry practice in Central Texas. I am still traveling from…read moreAustin to beat the scammy, overrated places over there. Hunter was exceptionally accommodating and got me from the waiting room to the doctor's office in no time. Dr. McClain is a no frills, straight to the point guy -- incredibly thoughtful, too. The phone staff is awesome, especially Addison. Thank god there is no automated system...this is where Urban Optics goes above and beyond. The contact fitting went super well (once again thanks to Hunter) and I'm loving the dailies Dr. McClain picked out. There are no hidden costs here -- everything is upfront and clear. I never felt as if I was being price gouged. I even got a $3,000 eye drop prescription for $0 (thanks to the doc and my insurance). I'm happy to call this place my favorite optometry practice! Maribel(?) was super nice up front & I'm grateful she cleaned my glasses for me before my appointment (I have a hand tremor). See y'all next year!

From the first second of entering this very fine looking establishment and then 45 minutes later…read moreexiting, the experience was truly delightful. The initial greeting and check in by Mary Ellen started the visit off on a high note. Then I was ushered into the pre exam room by a very capable young man, Hunter, who administered all of the pre-examination screenings. Very efficient, friendly and knowledgeable young lad! After which I was taken to Dr. Greene's examination suite. Dr. Greene performed an absolutely thorough testing of all aspects of my visual capabilities after which he gave my results in a very professional manner. Near the end of the examination he took the time to inquire about my family and life in general. Well done! Outstanding! -C.H.Ross

They clearly explained the different prescriptions and said that I would be happy with the…read moreeverything prescription. This was completely different that what the trained optometrist was pushing. They saved me from making useless glasses again! The lenses were ready in 1 week, much faster than another place in town that alwayala has delays due to errors. Tokk 45 mins to put lenses into my old frames. Great service, knowledgeable!

Quick and pleasant experience! Good selection, no opto-geek mumbo jumbo, good price. I'll update in…read morea week when the glasses come in, but based on today's service and experience, expect good quality.

First time coming here with my youngest son to get our annual check up. We just recently moved from…read moreHawaii and we were looking for a place nearby that takes VSP insurance and my wife found this place. We checked in and got seen within 5mins. Dr. Lauer who I was told, was here forever and everyone that we dealt with are super friendly and made this visit comfortable. After we got our prescription, we went next door where we met with Amanda (I really hope that's her name lol). She was super friendly, patient, and informational. We're normally used to getting the Oakley brand, but they don't carry the brand. They do have a huge selection of choices and name brands for both men and females. My son and I chose this our glasses and we didn't have to pay for anything because the VSP insurance is awesome. I definitely recommend coming here. This place is located in the Post Oak Mall across the Casa Olé Mexican restaurant. The parking lot is huge so you shouldn't have any problems.

The manager here is an absolute nightmare. After her employee struggled to locate my insurance…read moreinformation, the manager got up and approached me very belligerently and started in with a long winded explanation of the problem, but no solution. When I told her I was done wasting time and was going to leave and go to a competitor, she yelled at me and threatened to have security come get me. The manager told me I was "very rude," but I had been very patient and friendly with her employee.The only rude person there was the manager. I would never, under any circumstances do business with this place - I've never had good luck with Visionworks customer service (try calling their 1-800 number and see if anyone ever answers) and their manager doesn't belong anywhere near customers. AVOID THIS PLACE OR SUFFER THE CONSEQUENCES. (You have plenty of other options - and they actually are nice to you!)

It was a fun experience with a place that really like family. I really enjoyed the professionalism…read morewithin getting prepared to wear contacts.

I booked an appointment based on them telling me that my insurance covered the visit. After the…read morevisit, they told me they made a mistake, and my insurance didn't cover it, and billed my for the appointment. I never would have seen them if I knew they didn't take my insurance. When I told them I didn't think I should pay for their mistake, they told me they would speak with their office manager. I didn't hear back, and then a month later I get a letter from a collections agency. This is a dishonest practice

I would definitely recommend this place to you all. I firstly visited A&M school health center…read moreafter my right eye gets infected, but my right eye still feels pain and is sensitive to light. Then the school doctor refers me to an eye specialist in Eye Trends. The place is nice. The doctor and the staff here are friendly and polite, they give me a professional check and well explain my pathogen. And my school insurance covers most of the fee, it is affordable.

Customer service from their optical store is #1! Daniel and Ariana go out of their way to listen…read moreand help you pick out the best eyewear - and as a bonus - they will help with repair! I have shopped all over Cstat and they are the best!

What a fantabulous experience I had at Crystal Vision Center!! Now granted I had LASIK over 20…read moreyears ago I still like to check on my eye health every 3-5 years. From making my appt. online to the text communication everything was great. When I arrived, I was greatly promptly by the receptionist. My eye technician was Alecia. She was the sweetest young woman ever. She was very thorough in explaining all the procedures I was going to have done. She even recommended some eye drops that were better than my current ones. Dr. Mays was equally as great. He blew my mind as he told me I sleep w/ my eyes only 3/4 off the way shut & this could be creating some dryness !! WHAT ?!?! No one has EVER told me that, including the follow up at my LASIK center. He recommended several ways for me to address this. I highly recommend Crystal Vision & their team for all your vision & eye needs. I wish more businesses were this customer focused !!!

The team at Crystal Vision Center is awesome !!!! Highly skilled staff. Super friendly and a great…read moreselection of glasses for the consumer. I would highly recommend the Crystal Vision Center. 5 stars