Literally IMPOSSIBLE TO GET ANYONE ON PHONE! Rude non helpful staff. Appears they couldn't care…read moreless about customer service. Saw one certain female employee literally berate a customer for not hearing her name called allegedly

I waited for hours at this Quest in McKinney, only for them to completely mess up my orders and…read morethen blame me for their mistake. An poorly trained staffer entered my information / started my order but was unqualified to finish it. Then, they couldn't resume it for whatever reason. The staff was rude, dismissive, and yelled at me saying they were "trying to help," but they absolutely were not. It was an incompetent and frustrating experience from start to finish. Save yourself the trouble -- try Labcorp downstairs 212 or at least a different Quest location.

Horrible experience at this location. The staff needs training in all aspects…read more Quality poor, care non-existent. Scheduling error and waited an hour because they lost my paperwork. Care was poor. And that was wellness minimal stuff!

BIANCA is literally the worst medical care worker I have ever came across she is racist and…read moreunwelcoming and rude. I heard her many times talking behind the door about customers and saying racial remarks and insults . She is not kind and rude and makes fun of patients- very unprofessional.

Very friendly staff! The office made the visit fast and efficient. Would go again if needed.read more

5/5, kind, helpful, efficient service. I'm self pay and they were super helpful with that as well…read moreas each test I needed. The wait was only 5-10 mins! Thank you so much!

I highly recommend Integrity Urgent care in Anna, TX. They always take extra time and go above and…read morebeyond to make sure I have everything I need to solve my problem. Besides the great care, my favorite part is they're open minded and think for themselves, unlike so many in the medical field.

Do not go to this urgent care. Horrible experience. I paid an $85 copay just for the provider to…read morebarely look at my issue and immediately say, "there's nothing I can do." After I explained I came in for treatment, she then tried to throw out a diagnosis anyway -- which was completely wrong -- while still offering no care or solution. She didn't properly introduce herself, and I'm honestly not even sure if she was a doctor. The entire interaction felt rushed, dismissive, and extremely unprofessional. Total waste of time and money. Definitely go somewhere else!

Can't even find the quest I'm looking for, it doesn't pop up…read more IF YOU HAVE QUEST LAB TESTING TO BE DONE....RUN AWAY....FAR AWAY to any lab test place there is, demand your doctor send it to a different lab. I'm very very very sock( I'm about to lose my health insurance with two little boys, due to divorce. My IFD doctor ordered $2000 of testing to be done, to see what autoimmune disorder is attacking my body. I've been sick every single week. I'm about to lose my insurance, i go, get this testing done. Took me 20 min on the phone, JUST to make an appt with a automated machine. Then, to try to create an account my name "doesn't exist" So, they either spelled my name wrong, or lost my stuff. Then I try to use the online "assistant". Simple "need test results" i wrote, and it said "I'm sorry, i don't understand what you are asking". So i put "test results". "I'm sorry, I don't understand what you're asking.". Omfg, so, i create a online profile. NOPE. I typed in my question to send to them and it says. "Remove spaces and special characters from message." So, I did, still won't accept my message. Trying to talk to anyone on the phone, you need a good hour to even get that done, and finally when the operator answers, they will be vile, and rude and tell you they cannot assist you..... So, let me get this straight? You want $2000 from me, to run tests I never get back, i can't access, i can't find, you don't have any easily accessible source of information or customer service. AGAIN TAKE YOUR MONEY AND RUN. Go to ANY LAB TEST NOW, and you can get your stuff within a couple of days, for half the price EASILY, no headache, they literally email the results to you. I wouldn't use this place if i was dying, and it was the last place on earth. Unprofessional. Unorganized. Employees hate their jobs. Inaccessible. Unaffordable. Unattainable. Waste of my life. Now, im going to have to find a place, that can redo this blood work, before i lose my insurance, and don't find out why im sick. Had covid 4 times last year, and now, im as sick as i possibly can be, working 6-7 days a week, needing a solution as I'm a single mom who needs to be well, Thank you for nothing quest. This was my last and only hope at getting answers asap, and that's not happening.

I went here right after work and realized they opened at 7am not 7:30 like yelp previously said. I…read morealso didn't know that drug screen tests weren't done until 8am but I needed it done for pre employment so I checked in and stayed. There was like 6 people there when I arrive at 7:10 and they were all in and gone by 7:30. The lady let me go back 10 minutes early since I had been waiting all this time. Everyone wad very friendly and I would totally go back her3 anytime I needed work done.

Incredibly rude front desk staff. Arrived at 11:47 to…read morecollect 2 labs. There were 2 people who walked in behind me. The front desk staff " you are all here to get labs- we close in 9 minutes ?" What else would we be here for ? My check in failed - and huge sigh from her. Took my business upstairs to Quest. Don't waste your time here.

Wife was in here today and had a TERRIBLE experience said the staff was SO rude and no help. We…read morenormally go to a different Labcorp location that's fantastic. If you can go to a different location I'd highly recommend it.

Excellent customer service, mobile services, just all around convenient for Drug Testingread more

Needed a test for my probation while I was out of state with specific requirements and she had that…read moreand then some. I also got the report myself which was pleasing. Very helpful, educated, and easy to communicate with.

This place is the best, quick and easy, super friendly and knowledgeable, answers all and any…read morequestion you may have, easy to book an appointment any time. if you need a drug test, Rapid Drug Testing Service in Dallas is the place to go.

Estelle is a great lady and she's a hard worker. She knows the business well and will help with…read moreall your Drug Testing needs. Definitely give her a shot!

I know Mrs. Estelle Jenkins personally through my church, Fellowship Christian Center Church, in…read morePlano, Texas, and she is an outstanding member of our church, of the community, and a dear friend. Working in ministries, specifically the Victory Over Cancer Ministry and Logistics Ministry, she has been an invaluable worker, dedicated server, professional role-player, and a committed team player. I have no doubt that that same professionalism and dedication carries over into her business, and her commitment to helping businesses--and most importantly people--achieve their goals and be the best that they can be. You are in good hands with Mrs Estelle Jenkins. Myron A. Accountant Allen, Texas