I do not advise anyone to use their UPS drop off services. It was convenient at first to drop off…read morepackages with them on my way to work. But if they ever forget to give you a receipt after scanning your item or if you don't have it on hand weeks after dropping it off, kiss that package goodbye. The employee at the counter was very dismissive and was not at all helpful. She said they had no way to look up if they scanned it at all by them. She said she "didn't have time to do all that" and called over the next customer while I wasn't even finished talking or looking up the tracking number. I've shopped at this staples multiple times and have had only good experiences until now so I was really disappointed with this negative experience. I think I'd rather go to other locations for my amazon returns and office supply runs. Please be careful dropping off your packages at this location or they might go missing.

I get my office supplies here regularly. We order with an account and the pick up service is great…read more Staff has always been helpful and quick.

Govonna provided me with excellent service this evening - very helpful! Much appreciated!read more

This UPS Store was very helpful during my visit here. I was staying at the Palmer House and this…read morejust happened to be street level, convenience was key here. When I showed up I had several packages waiting for me since I was in town for work. When I came downstairs I was able to confirm that all my packages had arrived and see if I could get them delivered to the floor. The staff were on it and within the half hour they were up to the floor where we were to setup. When they delivered they also let us know what we would need to do when it was time to send them back. Time came to send our packages back to where they came from. I checked multiple times to ensure when they were open. When the time came we went downstairs to have them come pick them up we actually were given a cart to bring them down. Good thing about having an account with UPS all you have to do is create your labels and they will print them in store and affix them to your boxes. Once we got downstairs, we dropped the boxes, chatted with the staff and were on our way. It was pretty simple and the hours were convenient for guests staying/working at the hotel.

Love Yelp reviews. Chose Best Imaging Solutions due to their good review regarding quick…read moreturnaround and good prices and that's exactly what we got. Needed a same day turnaround. They said they could do it and they did. Artwork for 4 flyers/infographics was in by early AM on Friday and delivered the same day to the Chicago Hilton with no delivery fee. My boss Lisa said, "those are really good prices." Really happy with the job John, Millie and Juany did for me. Fred Thiemann Denodo Technologies

I've used Best for years to print blueprints for me, not every week, but several times a year…read more They are very professional (as expected!) friendly and with their years of experience they ask the right questions and get the plans printed and bound any way I ask very quickly. Today I needed a dozen sets in excess of 100 pages and they will have them printed bound and shipped for me this afternoon. I was in recently and they were wrapping a food truck. It was amazing to see the transformation they can make with their large color graphics. They do far more than blueprints

Honestly, I was disappointed by my visit to this establishment. I visited to print a few pages, and…read moreit was a labored exchanged that concluded with me being overcharged. I'm just glad I didn't come to them with a bigger project.

I've worked with Darryl and his team on numerous things for my business over the last several years…read moreand each time my expectations are exceeded. Prompt service, great attention to detail, and very reasonable prices. Kwik Kopy is an excellent resource for me and I am sincerely appreciative of everything Darryl and Kwik Kopy has helped me achieve. Five + stars!

Unfortunately this location has been closed due to COVID. Their location in Glencoe is open…read more Always great service and quality work!

$7.00 minimum for print jobs. Great service by nice people…read more Might not be the ideal place to print off a few pages for a permit application for City Hall, but it's close and convenient. Located on 2nd floor.

AGAIN this place comes thru in the clutch. I don't happen to love FedEx, but when I'm downtown, and…read moreneed something delivered quickly - I come here. It's tucked into the Marriott, and has a weird $4 charge since it's in the hotel. Staff is very nice, and helpful.

Conveniently located in Streeterville when I was wandering around waiting for an appointment. I…read morelove FedEx's Print and Go thing, because it's (generally) pretty simple to use and since my printer hasn't been working no matter how many things I do to it, it's particularly useful. It costs $0.20 if you make sure that you print in black and white (it was color for me before I changed it, but perhaps it's because the document I was printing has a color header). And I love that I can do all of this without interacting with anyone. This is a much smaller location than I've ever been in but they do the major things like print, fax, ship. It's adjoining a Starbucks so you can get your caffeine fix.

So. Updated review of this. UPS. Store location. For the second time I mailed something for next…read moreday air and it didn't get delivered for two days!! Unacceptable! After hours of tracking and holds with UPS corporate, they basically put the onus on the location of drop off. So not sure what's going on at location or UPS in general. Fine for an Amazon drop or something unimportant otherwise will only be utilizing FEDEX from now on for important overnight!!

Efficient plus 15 min stand parking w flashers on right nearby and fast service and good staff…read more Amazon returns super easy and fast.

I shipped an iPhone to trade in with Apple using a pre-paid FedEx label. However, I noticed that…read morethe package wasn't moving for a few days after it was dropped off at this FedEx location. When it finally arrived at Apple, they said the package had arrived sealed, but the iPhone was missing. It appears that someone either at this FedEx location or during shipment stole my iPhone, which was supposed to provide me with a $1000 credit towards a new iPhone. Apple eventually covered the cost at their own expense, but I wasted many hours being transferred to multiple departments and being placed on hold due to the unethical actions of some FedEx employees. This location should be investigated and monitored.

Every time I have come to Fed Ex , I cone with an open mind, & well, admittedly also when I must…read moresend Something by Fed ex. And 97% of the time, here's what transpires: 1-a long wait time 2-$$$ 3-very poor customer relations The most recent encounter involved me waiting while the employees chose to speak with each other instead of asking me what i needed for quite sone time. I finally had to ask the security guard to please try to get their attention for service. When I finally got some service, not one bit of expression crossed her face. Interesting. They need to take lessons from UPS across the street bc (see their yelp reviews). I don't recommend them unless you absolutely have to send something by Fedex.

This review is for the FedEx Office location in the Westin hotel (320 N Dearborn) which is in the…read moresame block as 353 N Clark and which I presume to be the store intended here. I went in here today to ship a couple of FedEx Home Delivery packages on my FedEx account - one about 25 lb, the other about 2. The employee who helped me seemed nice enough but informed me that there would be a handling fee per package based on weight - and that on the smaller package, the handling fee would be $10.50, which is typically the fee for oversize and overweight packages or containers other than a rectilinear cardboard box, none of which were relevant here. There is ordinarily no surcharge for drop-offs at a FedEx Office location. I walked out, naturally, and shipped my packages from the FedEx Office on Lake Street, in the Renaissance Hotel. This location, also attached to a downtown hotel, did not charge me a penny extra. I assume this is some sort of racket to extort guests of the Westin.

Advertised as a 24 hour print company they will not answer after 9pm and are super slow at…read morecommunicating. Do not use for rush or emergency printing. I called a few times times to confirm my order. On the second call after waiting a few hours already, I got told it would be 10-15 minutes to get a quote, I waited two whole hours, then I called again. Finally got a response on the third call and tried to make a couple small changes to my order, but never got a follow-up quote to confirm. There was no budget or time issue on our end, we send ready-to-print files, and told them we'd pay whatever it took to make it happen, including any extra charges but they still didn't want our business. The order was for 100 booklets, nothing too complicated. I would recommend doing business elsewhere. Calling on a Sunday should not be an issue for a 24 hour business.

I was visiting from Ohio for a very important conference where we were launching our new product…read more We had RushMyPrints print thousands postcards, 750 perfect bound booklets and foam boards. Quality was superb, prices were great, and this was delivered straight to the convention center. Quick to order great communication and we'll definitely be ordering from them In the future.