Ordered a burger with no pickles and lettuce wrapped. The cashier did NOT enter either modification onto my order. I could tell because it wasn't listed on the receipt.. I went back up to the counter double check they said they would take care of it. My burger came and it was lettuce wrapped, but it did have pickles. This is important because I am allergic to pickles. I took the burger back up to the counter and explain that I am allergic to. Pickles and that I cannot have pickles. I watched as the cook then proceeded to remove the pickles from my burger and serve me the same burger again. Even though I explained I was allergic and this burger had pickles on it. I may have been ok, but why would I risk eating a burger that might have adverse effects on me. They remade my burger properly, but it took 15 minutes to get it. read more

i wasn't sure what to expect. first time there i ordered a double americano. it was amazing and the fries ad well with the ultra crinkle cut and crispy crust with fluffy interior. i wish i had ordered a single because it would have made the ratios even better. 2 singles rather than 1 double. the burger was amazing because it was generous size, moist, and flavorfully delicious. it certainly was distinct from any other "fast food" place. the order was custom made, definitely no premade burgers. it us a definite degree over the oto... read more

Everything tastes amazing we are always welcomed nicely and kids likes their food alot!

Huge fan of their Nashville burger and fries. Good taste, good quality and above all very consistent.

The burgers are DELICIOUS! The place is very clean and bright. The staffs are friendly.

These are tasty burgers with several flavor choices. All we've had so far are the mini beef burgers but we've tried the americano, the Mexican, mushroom and Swiss, Hawaiian, BBQ, and we've liked them all. The beef is quality meat, the toppings are fresh and plentiful. It is fun to have the mini burgers so you can try a couple varieties. They offer a two pack and a three pack of the minis and they also have regular full size burgers. One of us thought the spicy sauce was on the outer edge of spiciness that we'd want on a burger but the other thought it was good and zesty. The fresh jalapeño coins are almost too spicy but that is subject to individual taste of course. We look forward to trying a chicken sandwich and some of the side dishes next time. read more

Whew.... Where do I start? UmmmmmLets get into it. So I was looking on Yelp to see what I wanted different for lunch and as I scrolled I remember my good friend @BayAreaFoodz did a review on this place so I'm like let me check it out. I ordered The Nashville Chicken sandwich W, Fries and for dessert the deep friend cheesecake. So I arrive at the restaurant and it's two nice ladies behind the counter both busy but still made effort to speak as doing their tasks. I waited at the counter and when one of the women was done ash asked did I want to order? I told her I did and she let me know my food was coming up. They packed it up really nicely and even stapled the bag so you would know if someone opened your food. I finally get back and the food smells awesome so I'm extra excited as I love a spicy chicken sandwich lol I opened the box and honey let me tell y'all the 1st to the last bite was simply heaven.... Whew yasss lol.... The fries were good.... Regular...but good, either way I'm not big on fries so it doesn't affect my review I just got them to get them. Now let's talk about that deep fried cheesecake. O M G!!!! When I tell y'all this my 1st time and now I'm hooked(don't judge me) lol. That was the most fulfilling, perfectly fried, and the cheesecake yassssssssss I am officially in love and I will definitely be back!!! If you haven't tried it but in the area please stop by it's totally worth it and they have a few different things on their menu. read more

iniBurger - Gourmet Burgers - Nashville chicken sandwich, Fries, deep fried cheesecake - Burgers Near Me - Pleasanton, California

A good basic burger place for a decent price. The cashier was super friendly. My kids really liked the mac n cheese bites. I'd definitely come back because the price was great. It's really hard to feed a family of 4 for under $50 nowadays! read more

Awesome burger ! Needed a quick bite on my break today, the reviews brought me in. I'm so satisfied! Keep it up Ini! read more

The chicken and fries were very fresh. The service was excellent. The ambiance was also really modern looking. I would definitely recommend this place to my friends and familt read more

Ver good and quick experience. Very nice food and service. Keep up the good work...............

iniBurger in Pleasanton is a popular fast-casual spot known for its gourmet, 100% halal burgers and sides like chicken wings and fries. It has a strong 4.3-star rating from over 680 reviews, reflecting consistent praise for fresh, tasty food and friendly, efficient service. The menu offers a variety of patties including Angus beef, grilled chicken, veggie, falafel, and Nashville hot chicken, with customizable burger sizes (mini and bigi) and a wide selection of sauces. Signature items like the Mexicali burger and Mushroom Swiss burger receive high marks for flavor. Customers appreciate the modern, clean ambiance and convenient ordering options, including digital kiosks and online ordering. Packaging is noted to be neat and suitable for takeout or delivery. Some reviewers highlight the family-friendly vibe and the restaurant's community focus, including charitable donations. Overall, iniBurger stands out in Pleasanton for its quality halal offerings, variety, and a balance between fast food convenience and gourmet taste, making it a go-to spot for burger lovers in the area read more

Visited iniBurger for the first time while we were looking for some burgers to eat! I recognized the name from their Yelp event a few months ago that I missed, while browsing on Yelp for some food to eat. It is located in a pretty busy plaza that also has other restaurants and grocery stores like 99 Ranch. Parking is plentiful here and not too much of a hassle. If you're looking to be just in and out, they also offer curbside pickup and online ordering! Inside, the space is clean and modern. The area itself is pretty huge. My partner and I came in for lunch on a weekday and the restaurant was relatively empty - we were greeted by a kind cashier who took our order. Once ordering, we seated ourselves at a table and later on our food was brought to us! We went with the big Mexicali burger and Nashville Hot Chicken sandwich. Unfortunately, their onion rings were out of stock, so we opted for the spicy garlic fries! - Mexicali Burger (4.5/5): I loved the sweetness of the bun, especially in contrast to the savoriness of the burger patty. For a $9 "big" burger, it was on the smaller side. I liked how they ensured that you had a piece of everything in the burger with every bite though - ex: it was loaded with jalapeños! - Nashville Hot Chicken Sandwich (4/5): Also pretty great! I wish it was spicier than it was or for there to be an option to adjust the level of spiciness from mild to hot. It wasn't as crispy as I was hoping it to be either. The spicy sauce it came with added that slight kick which was nice! - Spicy Garlic Fries (3/5): Didn't really know what to expect for these, but they tasted pretty good too! I loved the crunchy texture of the fries. I wasn't too big of a fan of how the fries were drenched from the sauce. Had we known it was served this way we would've asked for the sauce on the side since by the time we reached the bottom, all of the fries were soggy and tasted very salty from the sauce that had been surrounding it. Overall service was great and the food was pretty darn good too. They also gave us an online survey with our meal that if we completed it, we'd have $5 off our next visit. read more

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Really good burgers and wings, we got their family box my family really enjoyed it. We got their mango habenro wings also really good. Quick service too read more

Burger was cool! Service pretty fast. Came with dates for Iftaar. Nice looking place .

Great staff, clean indoor dining, and delicious food. The chicken and waffle burger hit the spot. Its loaded with halal bacon and a fried egg. Maybe next time ill upgrade it with extra bacon and go with regular burger buns instead of the waffle style patties (they break easily). The spicy fries were perfectly fried and the special sauce was delicious...not too spicy which was good. 10/10 coming here again. read more

iniBurger - Gourmet Burgers - Chicken n Waffle Burger - Burgers Near Me - Pleasanton, California

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I love the food here! the service was amazing! And the ambiance was so good! this is the best restaurant. it is my favorite! I recommend everyone to come here. read more

It's a great idea that you can have two different types of mini burgers. It's very clean in the restaurant. There is a lot of different options of food here. The service here is pretty good. it's halal, clean, yummy, and recommended. We had a great time here! read more

The burgers were really great and the service as well. I recommend this place for anyone who want a new experience in the fast food industry. read more

onion rings, sweet potato fries, mushroom burger, bbq burger got the food to go. by the time we got home, only the onion rings stayed crispy. the fries were a bit soggy. the burgers themselves were just ok. the quality of the ingredients just wasn't there. i would not go out of my way to try this restaurant again. read more

Burger and Fries are good. There are lot of Vegetarian options. The ambience and service were great.

Very great burgers. The meat is moist and we love the ini sauce very much! We love the burgers with jalapenos in them, very delivious. Especially since it's halal so we come here often. read more

The burgers are really high quality and the turkey bacon one is really crispy definitely recommend

Great food, ambiance, and service! Will definitely recommend to others! Falafel burger is the best

This place was a joint that I frequently passed by but never stopped to try until recently. I was pleasantly surprised and impressed by the burger(s) I tried. My family and I weren't super hungry so we decided to try the 3 "Mini* Burger combo. To get a taste of different flavors. I chose the Mushroom burger, and my son in law the Mexicali and Western Bacon Burgers. I really enjoyed my burger it was the perfect size too. Along with French Fries and a drink it was a hit. I will definitely be back to try more of the Mini's and would like to try the onion rings, deep fried Mac and cheese balls and the various options of loaded French fry options. Not to mention the varieties of salads, wings and shakes!!!! The service was average as we just used the self service kiosk. But when we asked for sauces and boxes they were super nice about it. read more

Was craving a burger and came across this place. Tried the nashville chicken and western burger. Nashville was spicy and flavorful. Western beef was tender and delicious. Would definitely go back to try more of their burgers. Fast service and big servings read more

This was a very pleasant surprise. The ingredients were SO FRESH, like truly amazing! Freshly cooked to order! When I paid I thought it was a bit pricey but that faded at the first bite! Eat them fresh, get the two pick it's OK to mix and match the many options! I wanted onion rings but the crinkle fries were fresh and tasty. The place is cool vibes and clean! Enjoy, hopefully the onion rings will be back, if the ini-s are any indication they are probably fantastic! read more

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The hype is real. The food is off the chart delicious, great service and fast. We came from Dallas tax to ini Burger after my family recommended this place. We were served by Fara and she explained the menu and history of the place. We will 1000% be back to have more read more

Dear Propective Consumers, Let me just start off by saying I seldom write negative reviews. But I think you all deserve you know what I'm about to tell you. I ordered somewhere around 20 burgers for my whole family. Upon arrival, notice that there's an option to bulk buy which would have been significantly cheaper. No one told us about that option over the phone. And when asking the manager about it when picking up the food, they ignored the question. And said, not really. It's basically the same. Then asked for a Google review, LOL! Such a blatant lie and I was going to find out anyway when I read the menu on the to-go menu. Why not be honest and gain a customer for life? Then, I went home and started eating the burger. I bought one for my 2 year old daughter as well. I asked to have the buns separated to they don't get soggy on the 1 hour drive. They just completely forgot the buns haha! The worst part- the absolute worst part- I found 2 tiny bones in my burger. Definitely choking hazards, Definitely sharp. I'm just glad I found it before my daughter did. Why would he find bones in our burger. Are they not using chicken breast? What kind of meat is it? Is it not made fresh so the employees aren't finding it before serving? Or are the employees that negligent that they would let tiny bones fall in? I don't usually believe in cancel culture. I think it's important to discuss these issues with management so they can correct the problem at hand. And that's the thing, I called not once but twice. And no one ever called me back. I told then that if no one calls me back, I'll be forced to write a review. And nothing. So here it is. I hope you all have a better experience then I do. But I don't think I'll ever go back. They have very little regard for customer service, Honesty, and product quality. I'm not sure I'd want to eat somewhere where those things aren't valued. read more

iniBurger - Gourmet Burgers - The bones I found in my Nashville hot burger. - Burgers Near Me - Pleasanton, California

Any burger spot that has mini burgers has won me over before I even go because who doesn't love mini burgers?! O R D E R E D - Waffle n Out - 3 M-ini Burgers [Double Decker, Western BBQ, Mushroom Swiss] - Crispy Chicken Nacho Fries R E V I E W Everything come out super hot, temperature and presentation! Especially the waffle n out, it almost burnt my finger because I wanted to take a bite RIGHT as it came out then realized it was way too hot for my fingers to handle, had to let it cool down a bit. The crispy chicken nacho fries are so unique and spicy, it you can handle spice, I highly recommend getting that. I love any burger spot that has a good mushroom burger, since I love mushrooms as a topping in my burger. Leeza and the team is so awesome and friendly! Will definitely need to stop by again for those family packs, they're such a great deal! read more

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Best burger / chicken sandwich in town!! They even have gluten free buns!! & The app makes it super easy to order! read more

Uh to the owner's response: NO, I did not phone in my order after placing it through Yelp/Chow now, nor "disregard or disrupt" your ordering system. After ordering on Yelp, it gives you an option to comment after paying which I did, "I am 10 minutes away". The message from Yelp/chow now came AFTER I picked up my order, like 30 minutes after I picked up my order. The message to you was only to let you know how screwed up that system is, you as a merchant should let them know instead of berating your customers, ignorant. Not to address your greasy cold tasteless food nor to correct your bad service by your employees is just a reflection of the management/owner. Good luck. read more

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Clean place, staff is friendly (sort of), food is delish. I love all things spicy!!! Fresh Serrano peppers, jalapeños, even taking bites of Thai chilies with my meals. With that being said, I was super excited to try their Nashville burger, which of course I know it's spicy but wow, this was literally spice overpowering any flavor. I ate maybe 3 bites thinking ok it's just a kick, it's all good; nope. I brought it up to the staff and both kinda questioned me and said "I just had it for lunch" and the other said "well others tell me it's not spicy enough" and that on the menu there's a sign that says "spicy". Well, yes, it's spicy ..... clearly. I've had other Nashville burgers as well and it was NOT just spice alone. I'm never ever one to return food but if it's something I can't or won't finish, I think it's fair to say something. I mean it was my dinner after all and I paid for it and generously tipped. I think the immediate response to say "well, I don't think it's spicyl" doesn't really justify or help me lol and it rubbed off as a bit rude. Maybe mine was drenched in extra sauce? Who knows. I was kinda turned off already overall, but I did ask for just a normal Americano burger in exchange. But it seemed like I had to reallly realllllly justify how I wasn't enjoying my burger as much as one would like to get something else that I maybe would. Which I think was kinda weird. I've worked in the food industry in the past and we were happy to exchange meals or items that did not satisfy customers. No snarky remarks or questions. The food IS good. Don't get me wrong. My son loves the fries and the chicken strips are juicy and crunchy. But even after our meal my husband and I were like what the heck just happened and he felt terribly awful for the experience for me. And I do too. read more

It was our first time here. Glad we did. Their b'igi nashville and mushroom burgers was amazing!!! read more

iniBurger - Gourmet Burgers - Burgers Near Me - Pleasanton, California

Was craving burgers so got a mushroom burger from here and was very bland. It's not your typical greasy burger. Not flame grilled neither. I don't know how they cook it but it really lacks flavor. Fries weren't fresh but taste ok. Garlic fries were ok also. Buffalo chicken wings were soggy. read more

Burgers are amazing. Service is quick with a smile. They need to improve the chicken strips in kid meal. It is the only tasteless item in the menu. Buffalo Ranch Crispy Chicken Fries are the best. read more

I don't understand why this place has 4.5 stars .. the hamburger meat was very gamy, the chicken was very chewy and the onion rings were over cooked- way too crispy and the onion was smushy. We really wanted to like this spot but overall it was a NO for us. read more

I will admit, I fell for the advertisement. It looked delicious. So I dropped in and ordered the mushroom swiss burger. I mean I wouldn't kick it out of bed, but it was half the size of the picture. Tasted pretty good. If anyone has a better burger place, please message me. read more

3 stars are not a reflection of the quality but not my kind of food. The service was good, the place was pretty clean. I tried this spicy chicken burger that was not what I expected. The image looks like the chicken is fried and crunchy but it is neither fried or crunchy but is spicy. Both my burger and my wife's Hawaiian burger was very saucy therefore messy to eat. This food is more like food teens would eat. Hope this helps. read more

iniBurger - Gourmet Burgers - Burgers Near Me - Pleasanton, California

10/10 recommended The food and service was fantastic this is my favorite chicken sandwich spot now. Liza the owner was great even though she was running the register by herself she was doing her absolute best to get everyones order right. I will say, There was this rude ass table that was complaining the whole time even though they could CLEARLY see she was on her own. I hate entitled ass people like that. Yall gotta do better and realize theres more that goes on in the restaurant than you sitting and being a little bitch. Great job iniburger team and Liza!! read more