If you have a dog with long hair do them take them here! Extremely disappointed with my Australian Shepherd's haircut, her hind legs were extremely choppy, no flow. It looks like Diane did point cutting with the shears creating different lengths to the hairs. Is my dogs haircut part of training? Two stars because my first groomer who did an amazing job at this location was Valerie, who they informed me had left the company, wish I knew where she went. :( Now I have to look for a new groomer unfortunately. read more

Last week took my dog to have groomed ...Sheltie... have not been back since Valerie left.I was told the groomer has done many Shelties. We have gone up a bit in price 85.00... When I picked him up, his coat was clean and fluffy, since he had a bath....No sign of a trim or anything else. I said to the new Groomer how I wanted his hair cut. I called and spoke to Kimberly, Office Manager,said sent me a picture by email. Did not want me to bring my dog back. Most groomers will redo if the Customer is not satisfied. Don't ever bring your dog back. Money hungry ... read more

This place is nothing short of amazing! I've had my cat groomed with a lion cut for the 12 years i've had her and she's been to plenty of groomers. None of them meet the quality she gets here. I've been going back here for the 4 years I've lived in central phoenix. read more

The staff is friendly and very competent. They did a great job on my little Bambi. I will be a regular customer from now on.

I've taken my dog to Ingleside grooming for years. Always provide a high quality cut/grooming. Price is very, very reasonable. Great services. read more

Had a super bad experience with the "grooming manager" this morning. First, she looked like she hated her job from the minute she walked out the door to greet us. Frown and all. My dog got excited and tried to jump to greet her and this person was not happy and proceeded to tighten my dog's leash to subdue him. I should have left right then and there. I gave her a chance even though I was skeptical after seeing her demeanor and reaction to my dog's excitement. Two hours later she calls me and tells me my dog (mentioned his name) is ready and I can pick him up. I show up a few minutes later and after being kept on hold forever, I am told that my dog isn't ready yet. I asked what do they mean? I was called and told he was, hence I am there to pick him up. Another 10 minutes on hold and the receptionist tells me that "Dana says she never called me." Whoa! I have the call registered on my phone at 10:40. I mention this to the person on the phone. More minutes on hold. She comes back and tells me that "Dana says that she's almost done with my dog." I ask "how much longer?" I need to decide whether I should stay or leave and come back later. Another hold. No one seems to know what's going on with my dog. Turns out Dana was barely starting to wash him. Nowhere near being "almost done." I asked why am I being told lies. First saying she never called me, then telling me she's almost done. Dana proceeds to tell me that "ok, she's not perfect, she messed up, called the wrong person and that it is going to take a minute to get done with the grooming." By this point I am done and I don't want this person touching my dog. I understand mistakes happen and no one is perfect but the fact that she blatantly lied and said she never called me, and then continued to lie saying she's almost done when in fact she hadn't even started, and to add insult to injury, the receptionist going along with the fiasco. The decent thing would have been to come outside, tell me she made a mistake by calling, and allow me to decide whether to stay or come back. Instead she chose to lie. I took my dog, and it was obvious that nothing had been done. His coat was matted. Her attitude from the beginning was on point. She should seriously consider changing jobs. Obviously she is not a dog person. read more

My dogs really like the staff here and they always do a great job! They have a clean office and are reasonably priced

I have read some of the Yelp reviews and at my first visit at the Ingleside Grooming I was not too impressed with curt response to some of my questions as she seemed initially annoyed with my presence, however, I continued to request their services to groom my pet. When I returned the next day with my pet, I was significantly late at dropping her off for her appointment. I also told her that my pet is a nervous pet and has always pooped whenever I took her to Petsmart or to the vet. The person who was there (the same person whom I spoke to the day before), I apologize and she was very understanding and did not seem upset at all for my tardiness. I felt really comfortable at that point. When I returned to pick up my pet the same person who I have been dealing with was so nice and told me how my dog behaved and how sweet she was and, best of all, didn't poop! And my dog's new look (she's 3 years old and never had a hair cut, so she was pretty bushy) is fantastic! and the cost is very reasonable with what comes included! I highly recommend her! read more

This was our first visit and we had no complaints. Reasonable price and right down the street. Did a great job grooming my dog.