Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

My family and I had solar panels installed by SolarMax several years ago. Recently, we noticed…read morewater damage in multiple areas of our home. After inspecting the roof, I discovered a very concerning issue. When SolarMax installed the solar panels, they hired a roofing company to modify the roof beforehand. That roofing work was never properly completed, leaving a large section of the roof without shingles and exposing bare wood. As a result, there are now multiple areas of our home showing signs of water intrusion and possible mold. I immediately contacted SolarMax and informed them that this was an urgent matter requiring prompt attention. More than 24 hours have passed, and I have not received a response. I was told they would reach out to the roofing company they used, but there has been no follow-up. What I do not understand is how SolarMax could proceed with installing the solar panels, mark the job as completed, and leave our home with such a significant roofing defect. I am extremely concerned about the potential extent of the damage to our home, as well as the possible health implications for my family. I have never had allergies in the past, yet I began experiencing them shortly after the panels were installed, which raises serious concerns about mold exposure. I am hopeful that SolarMax will take responsibility for this issue and fully address both the roofing defect and any resulting damage to our home. However, I am very disappointed by the lack of communication and urgency shown so far.

Paul is a God sent. I highly recommend Nunez Electric…read more Trustworthy thank you He helped us with a challenging project and we have a new go to electrician.

The work Paul did was amazing. He was very professional and took his time. I will be sharing…read morepictures of what it looks like, but it looks outstanding. I did not expect him to install my charger on the wall, but he did. I asked about 20 different electricians to install my EV charger and they were all charging me 1500+. Paul, he only charged me $650. I think that is very reasonable, especially in this economy and the hard times people are facing. Also, he was nice enough that, when he showed me the first picture, there was miscommunication and the wrong plug was installed. My charger needed to be hard wired and a plug was installed instead. He only charged me a couple bucks more to change it out and I have no complaints. Thank you for your hard work and I hope your business continues to grow.

I just had Semper Solaris install my solar panels and I am so happy with the support and…read moreinstallation by them. I cont them and immediately was greeted by someone who set up an in home free estimate. Naurice came to the house was gracious and kind as we agreed on the correct amount of solar panels. I would definitely recommend Semper and Naurice for all of your Solar needs

My review was reported to Yelp citing "conflict of interest ". And that if I don't remove it , it…read morewill be removed by Yelp support. I am reviewing this company honestly. A customer service staff even contacted me via telephone yesterday. She was very pleasant to talk to and she heard my concerns. Patricia Ponce did not want to address the damage the crew did to our wallpaper even when I asked to escalate to someone higher than her, which she denied. The SGIP rebate that they promised they will take care of never happened. We lost around $2k in rebates. Now please tell me if this is "conflict of interest ".

Kevin is totally awesome! Provides great pricing and great service along with being a small…read morebusiness owner! He came through with and I have referred him to others!

Kevin reviewed past electric bills and surveyed our roof and surrounding landscape prior to…read morepresenting a detailed plan. We had solar panels and battery backup system installed. The installation was done quickly, neatly and very professionally. He returned prior to the city building inspector to make sure we were happy. The system passed inspection without any issues. We highly recommend.

New Day Solar installed our home solar back in 2023. That whole experience was great and our solar…read morehas been functioning very will since then. Haven't give SCE a penny since the 3rd month after our system went online (over 2 years now!). The reason I'm writing this review now is that we had a major roof leak back in late November and part of our upstairs ceiling collapsed in. What a nightmare!! We weren't sure where the leak was or if the solar was the cause. We contacted a roofer to address the roof repairs needed and we also called New Day to let them know what was going on and asked that they be involved in determining the source of the leak. They were so responsive and quickly came over to evaluate the situation. After their inspection they didn't feel the leak was due to the solar panels but was rather a roof problem in one of the valleys near the solar panels. They didn't just walk away at that point. They came the day the roofer began the repairs and worked with them to fully evaluate the problems. They removed the solar panels that needed to be removed so the repairs could happen and put them back after. They were correct and the solar was not involved in the problem. Corey the owner went out of his way to make sure he had a crew on-site when the roofer needed them there so that we could get our repairs done as quickly as possible. Corey was up on the roof multiple time to make sure everything was done correctly and we were happy and secure that the problems were resolved. Many other companies would have just said "not our problem" and walked away but that's not how they do business. I would so highly recommend them to everyone for their professionalism, knowledge and follow-up even 2 years after the install!!

Every question we posed was addressed and the coordination details of the project were perfect…read more Just no worries with professional and personable intera. Highly recommend you contact NDS for your solar project.

Extremely happy with this company. No nonsense quote after an honest inspection. Work is…read moreincredibly clean, quick on the work and cleaned up perfectly before leaving. Even gave me some tips on some roof repair that needs to be done. Do not hesitate, there is truly no other company out there for this type of work with this much care and integrity.

I was very happy to get their service,solar pannels for my pool but the last inspección was never…read moredone , I waited and the got stood up 3 more times no one showed up and then I got no answer at all. Very dissapointed.

Great Service Helped Me With The Problems I Had With Pigeons Very Good Work &' Good Price Thank Youread more

I received 4 quotes. EC had the best price. He put an animal guard and solar panel wash. Everything…read morelooks great! and the quality of his work shows. I would highly recommend him.

I give them Negative stars!! I can't get a hold of anyone come to find out when I'm trying to…read moreconnect to the app I can't have access since the installer Levion Solar - Nick Tejeda didn't transfer the ownership of the panels to us. Now my system isn't generating and I'm stuck paying for crap that isn't working. I recommend anyone get solar on their house these companies promise big dreams and only deliver nightmares!! This is my 2nd set I have on my house and I'm soooooo disappointed! I will be suing this company.

Please help what do now? this company went out of business, we have a contract of covered…read moremaintenance for 25 years but now we were told there's no contract if the company is out of service! I'm so disappointed for believing this soul less people at Levion Solar. How can they do this to struggling homeowners who just want to save money. Please if you are filing a lawsuit with this company contact us, we will be joining you.

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.