We just had an amazing experience with James Stout for the implementation of a sound system and…read moreimproved Wifi for our home AND to get it all concealed in a custom-built cabinet. We didn't know where to start for getting quality sound into all rooms of our home without dealing with hard wiring until we met James. He took the time to listen to our situation and made an initial trip out to our home with his super talented technician, Oscar, to develop a plan using Sonos speakers, sound bar (arc) and a sub-woofer along with Eero wifi. It was very well thought-out and superbly implemented. James made sure we understood how to work our new Sonos system and he went out of his way to visit our home several times to make sure we were thoroughly trained and had ample practice using all of the features. He also sent informative emails and encouraged us to call him with any questions. Really great follow up. As part of the project, we had a custom built-in TV cabinet that needed to conceal the Sonos sub woofer and Comcast TV box--without any visible cables. It's a bonus that James' showroom is located inside the Valet Custom Cabinets & Closets showroom. Therefore, he was an integral part of the design, functionality and installation of the cabinet. Oscar then mounted our new flat-screen TV and Sonos sound bar on the wall to be perfectly situated with the new custom cabinet and concealed the cables. Both James and Oscar also came to the installation of the cabinet to make sure everything went to plan. That was really comforting for us! I can't say enough good things about James. He's very knowledgeable, professional and he went out of his way to make sure we were 100% satisfied with the final outcome. He even stays in touch with us and we know he's there if we have any questions or need assistance in the future.

James Stout responded quickly to my request for audio-visual upgrades for my home. I am very happy…read morewith the system he installed and with his excellent follow up and showing me how to use everything. I love the Sonos speakers!

We are a small company consisting of 30 employees, and have been using Hunter Networks for our IT…read moresolutions for about 7 years. Eli and James are definately the most efficient and reliable IT people we have ever worked with. They really go the extra mile for their customers, and I can't think of a time that we had an issue that they could not resolve, even when it was related to our CRM system which they are not responsible for monitoring. They are very friendly and provide excellent customer service and they also have very affordable rates for their industry. Their response time has never been longer than a couple of hours any time we have needed them, and when our internet is down or we have an emergency, they are on it until it is resolved, even if they have to call our CRM company or Comcast and deal with their tech people. I highly recommend Hunter Networks.

The techs and staff at Computer Networking Solutions are great! They were friendly and professional…read moreand go beyond to make sure they are giving the customer the best service possible. They resolved the issue over the phone by going oversteps and I didn't need to take my computer in. they are not only professional and efficient but also very reasonable. They will continuously have my business.

Brian is the best! He is polite and responsive. Office staff is truly great and friendly!read more

We used IBOTA for an optometry office and Joe did a wonderful job! They accomodate fully to the…read morecustomers needs in every way possible. 1. ON TIME 2. FANTASTIC CUSTOMER SERVICE 3. FAIR AND REASONABLE SERVICE PRICE 4. PROFESSIONAL and POLITE 5. And much much more Roland explained clearly on the phone what they would be doing and answered every little annoying question that I had. Truly a great company with unbeatable standards. Thank you Ibota for all your help!! I definitely recommend them for any IT and Phone work for your business.

Roland just wired our new office and got us up and running. He came as a referral from our IT guy…read moreand together they got our internet and phone running. Although we had a glitch due to Comcast, Roland was able to work through it. Highly professional and responsive company to work with. If you are moving and need some inside wiring, I highly recommend Roland and his team.

They are very helpful and informed in various electronics whether it be a PC or a Mac. My computer…read morehad been hacked and they were able to save my information and transfer it to new parts (without the virus) and then set me up with better computer protection going forward. They are also very responsive if you need them for questions or repairs. I would definitely recommend them!

Macbook Pro 2017 Screen Repair…read more My computer screen cracked underneath the glass, resulting in blacked out sections and a lag. I went to visit Justin & Eric as my laptop became unusable. The staff here are super knowledgeable and transparent. They gave me their diagnostic & looked up the estimate cost within the first 3 minutes. Screen repairs are normally pricey so they warned me & continued to reassure me that it was fine if I needed to think about the price if the repair before I commit. Repair estimate: $530 Dropped-off: Monday 11:00 AM Ready for pick-up: Tuesday 12:40 PM Picked/up: Wednesday 4:00 Actual cost: $530 Overall super transparent and speedy :) I would definitely come here again (but let's cross fingers I won't need to...)!

I am the CEO of a new Internet startup, paperculture.com, where we don't have the luxury of having…read moreour own internal IT person. As such, I was looking for a phone system that did the following: a) Had full PBX functionality (voicemail, auto attendant, hunt groups, acd queues, voicemail to email, call forwarding, etc.) b) Was cost effective (therefore, i was most interested in VoIP / IPPBX solutions) c) Was easy to manage On top of that, as the CEO I have 20 other things I need to deal with, and I've NEVER installed a PBX before, so I needed some handholding along the way. I'm not a tech neophyte, but I didn't even know what a SIP trunk was before speaking with Shawn. In any case, I spoke to a number of potential telco integrators. Shawn (the owner for 15+ years) of IP PBX Support was by far the best. He was detailed, he was honest (telling me where I didn't need to spend money) and not pushy at all . . . and of course, knowledgable. I highly recommend Shawn for small business owners looking to set up or change their telco setup. Whether it's helping with buying the PBX itself, running the necessary wiring, running ethernat cat5, cat5e, cat6, fiber or copper, buying the switches/routers necessary for a VOIP implementation, Shawn personally walked me through all of it. He spent countless amount of time even prior to the sale with no promise of making it. Kudos to Shawn. HIGHLY RECOMMENDED!

We signed up Shawn & Cathy two years ago as we entered from the middle ages of AT & T into their…read morePBX internet based phone system. We are moving to new offices and their cooperation and quick response brings a much needed relief to the stress of dealing with countless deadlines with contractors, electricians and SF building inspectors. IP PBX Support has provided us with a crystal clear phone system with advanced options that makes our business run smoothly.

I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

Full disclosure: one of the co-founders of TruAdvantage is my schoolmate from San Jose State days…read more As one of the top digital marketing and graphic/website design companies in the Bay Area, we heavily rely on technology, computers, printers, high speed network with minimal downtime. I contacted TruAdvantage in my search of an IT partner who could help us automate more, minimize downtime, help our staff with their daily issues, mobile access and collaboration tools. I also needed direction to utilize Cloud more and lower cost. and TruAdvantage exactly has delivered that over the past year. Initial engagement: very professional yet friendly. They shared their vision of IT results they deliver to businesses and it was completely in line with what we needed. Their approach is definitely different from other IT firms I was interviewing at the time . They see the big picture and help you utilize IT to impact your bottom line at the business level. Responsiveness (Helpdesk): critical factor for our company is that our IT issues are handled in a timely manner. We have 3 ways ( call, email or portal) to report issues. They are quick , and follow metrics of how fast they resolve issues. They typically fix our issues remotely within minutes. I get a monthly report of their resolution time even though I don't ask for it. IT Strategy: They helped us move our servers to their hosted cloud so our cost has been lowered with higher security and reliability. That has brought great peace of mind for me as the owner. I truly enjoy the quarterly meetings in which we get a high level overview of our IT status and recommendations to further impact our business in regards to cost, security and staff. Overall: fun and knowledgeable team with a diverse team and expertise . No geek language, very process oriented, every responsive by following metrics. They have become a true partner for our business. We even call them for non IT issues sometimes (like what TV should I buy) and get their recommendation. Highly recommended especially if you want a trusted advisor to help you with daily IT issues and also overall IT direction and strategy.

Wow! These guys are amazing. I called to inquire about IT services for our small business…read more Within the first 3 minutes of the phone call, Kayvan, delivered so much value and useful information on what I needed for my business He sounded like a true expert. Thank you! We haven't even done business together yet but when we decide to, these are the guys we're going with.