I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

My husband hired abisai to install cameras out around & a new doorbell system. Everything was done…read moreperfectly and in a timely manner. He walked us through the process and explained how everything worked. His pricing was great for us. Highly recommended!

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

Len provides amazing tech support. He recently installed my new computer. He backed up existing…read moredata from the old system, set up the new system, created a user account, applied system updates, migrated data onto to the new system, reinstalled licensed applications, migrated bookmarks and site passwords, installed the printer and scanner drivers, performed wire cleanup, and confirmed that the new system was operating to my liking before he left. He is terrific at diagnosing difficult problems and solving them! Previously, he helped with my husband's computer needs, our TV issues, and other Internet issues. Len is the person we call for all our network needs!

Finally Took the time to stop in and switch from Verizon. I had Verizon for 8 Years but T-Mobile…read morefinally got it right. Final stats.. Final Cost to me: $108 to activate 4 lines & 350$ to pay off new IPhone XS 256gb Gold AT VERIZON NEXT MONTH. But now I'm saving over 110$ a month for Better service. All they had to do is switch The SIM cards. I was making payments for 3 Phones: 1) iPhone XS I have 1000$ left to pay. (T-Mobile paid off 650$) 2)iPhone X (T-Mobile paid off 547$ to zero) iPhone 8 (T-Mobile paid off $326 to zero) Added a 4th line for free. (Only had 3 on Verizon) So far better service in Southwest Vegas Area. + Free Netflix or 10.99$ off a month from a Family Plan. Free Wifi on Southwest and other planes. Saves me 124$ a month. Adds unlimited & doesn't slow down LTE unless you pass 40+GB ALL MY Verizon Phones are now T-MOBILE.

Needed a quick charge cable Was tired of getting g thr…read morewrong ones on eBay So " splurged"! Problem solved . Stress reduced Service good , efficient and quick ! Then I hit the coffee shop !

Telecommunications Management Solutions TMS YRU is the best!…read more We've used them for years to handle our cabling and low voltage wiring needs for projects big and small. CAT6 Fiber you name it they can do it.

The manager and team members greeted me as soon as I came in and made sure I was helped quickly…read more But I don't think I can rave enough about Shawn! Walked in just wanting to add a line with an old phone for my teen, and walked out with an upgrade and so many extra perks! Shawn definitely knows how to care for his customers. Needless to say, I was very impressed and happy with my visit and my teen definitely was over the moon for his new phone. I will follow Shawn wherever he goes because I know he cares about customer satisfaction.

I am writing to share a special thanks to Shawn and everyone on your team for the excellent service…read moreI received during my recent visit. As soon as I walked in, I was greeted immediately and helped within five minutes, which I truly appreciated given how busy everyone was. Thank you for guiding me toward the best plan for my needs and for highlighting the great deals and perks that come with being a T-Mobile member.I will definitely be back and will be sure to recommend this store in particular to others. escribo para dar una agradecimiento especial a Shawn y a todo su equipo por el excelente servicio que recibí durante mi reciente visita. Tan pronto como entré, me saludaron de inmediato y me ayudaron en menos de cinco minutos, lo cual aprecié mucho considerando lo ocupados que estaban. Gracias por guiarme hacia el mejor plan para mis necesidades y por destacar las excelentes ofertas y beneficios que conlleva ser miembro de T-Mobile. Sin duda volveré y me aseguraré de recomendar esta tienda en particular a otras personas.

These guys are the tops. I needed a radio reprogrammed, and they were backed up with business, but…read morethey came through for me within 24 hours! Shout out to Pat for being especially knowledgeable and patient. He even programmed one of my radios, even with a different model number, and obtained a license to program that frequency within a day! These guys are the real deal, with VERY reasonable prices ($30 to program it). I'm going to come back to them when I get my next radio as a backup. I *HIGHLY* recommend them! San Jose businesses are much better off with these highly-reliable and very-knowledgeable guys!

I took my radio in for repair. Pat is very professional and was concerned with making sure he got…read moremy radio mike functioning again. He listed all my options and we picked out a plan of attack. Fortunately due to Pat's skill and experience the first option worked out. He got back online and under budget! I told my coworker and his radio is going to be next! Thank you Bridge Wireless!!!

I've been having issues with my phone for about 6 months, called metro pcs, went to Apple store, my…read morephone was tested numerous times by people at apple and I was told no issues were found!!! I thought about coming to Metro store and I did, visited the one on Bascom and Campisi Way, and this guy MARLON, fixed a problem that I had for months!!! This guy is a Pro

I don't know what happened to this store...but It used to be great. The gal who helped me seemed…read moreinexperienced , since I had to suggest wht she should do...then she contradicts what I was told by their customer service rep on the phone! then I misplaced my ID, and said I'd have to run home for it...she agreed and said I can't get into your account without an ID. I looked up, and she was gone chatting with another worker. Excuse me, I will be back, thank you--"uh-huh" ok, that did it. Never going back to this one.

Le did some troubleshooting with my security cameras. He is extremely communicative and…read moreknowledgeable. Would highly recommend.

Tao is a wonderful person to work with. He was very propmt. I needed a couple of ethernet drops to…read moreboth floors. Tao came by to take a look and gave me a reasonable quote. You can tell from talking to him how knowledgeable and experienced he is. He did a fantastic job running the wires through both crawlspace and attic. He also made sure that all the jacks were functioning properly and sealed off every opening. Highly recommended! No need to look anywhere else if you are looking for networking solutions.