Abisal is the man. He's done multiple security camera installations for my family, including…read moregetting our Reolink system completely set up and dialed in, and this guy takes customer service seriously. He's knowledgeable, patient, and extremely consultative. He explained everything to my parents and sister without drowning them in technical jargon and made sure they actually understood how everything worked. The best example: we live about 16 miles from the closest Best Buy. During the installation, Abisal realized we needed a better Wi-Fi router to get everything working properly and avoid latency on one of the cameras. A lot of people would have shrugged, gotten the cameras mostly working, and called it a day. Not Abisal. This bloke drove 16 miles to Best Buy, got the router, came back, and finished the job properly. He absolutely clutched up. And with Gavin Newsom apparently committed to keeping the home-security industry in business, I'm glad we have the cameras. Jokes aside, Abisal is the epitome of customer centricity. He takes ownership, does things the right way, and genuinely cares about the end result. Central Coast Tech has been incredible for our family. Couldn't recommend them more highly.

Abisai's business is amazing! He is knowledgeable, patient, and takes the time to explain…read moreeverything clearly. I was nervous about learning how our home security cameras worked, but he walked me through the system so well that I quickly got the hang of it. What impressed me even more was his continued support after the installation. He let me know I could call if I had any questions, and when I did, he responded promptly and thoroughly. Thank you, Abisai, for your outstanding service. I will gladly share my positive experience with others, and whenever I need additional cameras or security services, you'll be the first person I call.

This company is beyond incredible. I would RECOMMEND THEM TO EVERYONE! It was so nice to work…read morewith such caring people while having a EV charger installed at my home. It is very rare these days to find people like them who genuinely care about their clients and making sure they are happy. Chris and Sean are by far the sweetest and most caring people I have ever met. Every interaction with these two have always been very pleasant. Don't look anywhere else use INFINITE NETWORKS!

Chris Tennant (manager) and Sean Betti (owner) are top notch customer service professionals (which…read moreis really hard to come by these days i.e. high quality experts who are genuinely nice people). For starters, Sean communicated well in the proposal process for the installation of my Tesla NEMA 14-50 outlet. I was very happy with his competitive pricing. Chris called me to update me on exactly what time they were showing up so I wasn't sitting around waiting and wondering. During the job, they were very courteous and polite in EVERY interaction. They consulted with me on every decision (these kinds of projects always have some wrinkle to them) and focused on WHAT I WANTED vs. options that would be easier/ more convenient for THEM. They took special care to clean up and even asked if I needed help putting things back! Don't waste your time shopping around... just call Infinite Networks!!

Len recommended another router which would serve my needs better and he helped me install it today…read moreover the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len.

Len provides amazing tech support. He recently installed my new computer. He backed up existing…read moredata from the old system, set up the new system, created a user account, applied system updates, migrated data onto to the new system, reinstalled licensed applications, migrated bookmarks and site passwords, installed the printer and scanner drivers, performed wire cleanup, and confirmed that the new system was operating to my liking before he left. He is terrific at diagnosing difficult problems and solving them! Previously, he helped with my husband's computer needs, our TV issues, and other Internet issues. Len is the person we call for all our network needs!

Finally Took the time to stop in and switch from Verizon. I had Verizon for 8 Years but T-Mobile…read morefinally got it right. Final stats.. Final Cost to me: $108 to activate 4 lines & 350$ to pay off new IPhone XS 256gb Gold AT VERIZON NEXT MONTH. But now I'm saving over 110$ a month for Better service. All they had to do is switch The SIM cards. I was making payments for 3 Phones: 1) iPhone XS I have 1000$ left to pay. (T-Mobile paid off 650$) 2)iPhone X (T-Mobile paid off 547$ to zero) iPhone 8 (T-Mobile paid off $326 to zero) Added a 4th line for free. (Only had 3 on Verizon) So far better service in Southwest Vegas Area. + Free Netflix or 10.99$ off a month from a Family Plan. Free Wifi on Southwest and other planes. Saves me 124$ a month. Adds unlimited & doesn't slow down LTE unless you pass 40+GB ALL MY Verizon Phones are now T-MOBILE.

Needed a quick charge cable Was tired of getting g thr…read morewrong ones on eBay So " splurged"! Problem solved . Stress reduced Service good , efficient and quick ! Then I hit the coffee shop !

The manager and team members greeted me as soon as I came in and made sure I was helped quickly…read more But I don't think I can rave enough about Shawn! Walked in just wanting to add a line with an old phone for my teen, and walked out with an upgrade and so many extra perks! Shawn definitely knows how to care for his customers. Needless to say, I was very impressed and happy with my visit and my teen definitely was over the moon for his new phone. I will follow Shawn wherever he goes because I know he cares about customer satisfaction.

I am writing to share a special thanks to Shawn and everyone on your team for the excellent service…read moreI received during my recent visit. As soon as I walked in, I was greeted immediately and helped within five minutes, which I truly appreciated given how busy everyone was. Thank you for guiding me toward the best plan for my needs and for highlighting the great deals and perks that come with being a T-Mobile member.I will definitely be back and will be sure to recommend this store in particular to others. escribo para dar una agradecimiento especial a Shawn y a todo su equipo por el excelente servicio que recibí durante mi reciente visita. Tan pronto como entré, me saludaron de inmediato y me ayudaron en menos de cinco minutos, lo cual aprecié mucho considerando lo ocupados que estaban. Gracias por guiarme hacia el mejor plan para mis necesidades y por destacar las excelentes ofertas y beneficios que conlleva ser miembro de T-Mobile. Sin duda volveré y me aseguraré de recomendar esta tienda en particular a otras personas.

These guys are the tops. I needed a radio reprogrammed, and they were backed up with business, but…read morethey came through for me within 24 hours! Shout out to Pat for being especially knowledgeable and patient. He even programmed one of my radios, even with a different model number, and obtained a license to program that frequency within a day! These guys are the real deal, with VERY reasonable prices ($30 to program it). I'm going to come back to them when I get my next radio as a backup. I *HIGHLY* recommend them! San Jose businesses are much better off with these highly-reliable and very-knowledgeable guys!

I took my radio in for repair. Pat is very professional and was concerned with making sure he got…read moremy radio mike functioning again. He listed all my options and we picked out a plan of attack. Fortunately due to Pat's skill and experience the first option worked out. He got back online and under budget! I told my coworker and his radio is going to be next! Thank you Bridge Wireless!!!

I've been having issues with my phone for about 6 months, called metro pcs, went to Apple store, my…read morephone was tested numerous times by people at apple and I was told no issues were found!!! I thought about coming to Metro store and I did, visited the one on Bascom and Campisi Way, and this guy MARLON, fixed a problem that I had for months!!! This guy is a Pro

I'm extremely disappointed with the way I was treated at this Metro location…read more My phone broke, so I went in specifically because I needed to replace it AND KEEP MY SAME PHONE NUMBER. I made that VERY clear to Maria from the beginning. Instead of actually listening to me, she kept pushing me toward getting a new line and had an attitude with me the entire time. After going back and forth trying to get the verification code, I eventually had to tell her to call customer service because there had to be another way to access the account. Suddenly, she tells me, "Oh yeah, I can do that." Fine. We finally get the phone. The phone was $229 + tax + activation. Everything was paid. Then Maria tells me, "Since you paid over $300, you get some goodies!" and hands me a charger adapter and a small speaker. I immediately asked for my receipt. THAT'S WHEN EVERYTHING GOT WEIRD. She told me they DON'T GIVE RECEIPTS. I asked her to break down exactly what I had been charged. She became extremely nervous, and the manager literally got up and walked to the back. At this point, the math was NOT MATHING. I was charged $353. The phone was $229, and I was told the activation fee at that location was $45, even though the activation fee should be $25. After doing the math and questioning the charges, I realized I had been overcharged $103. Then suddenly, I could get a receipt emailed to me but I was told it would take 48 hours. And let's talk about those "goodies." They were presented to me like they were a gift for spending over $300. After everything that happened, it certainly felt like those items were being used to justify the extra charges instead of being an actual gift. I worked for Metro for 14+ YEARS. I KNOW how this business works. I know what customers should be charged, and I know how sales and commissions work. If you need to make your commission, SELL BETTER. DO NOT TAKE ADVANTAGE OF CUSTOMERS. Not everyone walking into a phone store knows how the pricing works. That does NOT mean you get to confuse them, avoid giving them a receipt, and hope they won't question the charges. I questioned mine. And I'm not letting this go. Metro needs to look into this location, this transaction, and exactly what I was charged for. Customers deserve transparency. Period.