I'll keep this short…read more Good, friendly, courteous employees. The eye doctor was good. Thorough. They were helpful in setting up a referral to an eye surgery place to zap out my cataracts, then even more helpful when that place didn't contact me whatsoever but scheduled me for an appointment and told the eye doctor's office they had called, spoken to me and left a voicemail (They did both things? Really? Interesting, considering I received no voicemail and never spoke to them on the phone once. That review will be forthcoming and will very likely have a far different tone and tenor than this one). They went above and beyond to help me pick up the mess that the eye surgeon's office left me in less than a week before the surgery, so I was extremely appreciative of that. A little pricey, even for Fishers. Hard to get a prompt appointment. I called up and told them my vision was blurry and I had headaches by the end of the day every single day. See you in two weeks. Very good selection of eyeglass frames. They stay open late on Wednesdays. Good for us working stiffs as a way to pick up glasses and not take time off. In all, much better than the place in the mall.

The eye exam was thorough. Got in promptly. They have a wide selection of frames there. They are…read morefriendly and courteous. They worked with VSP (my insurance). Couldn't be happier with the glasses.

I tried Revolution Eyes in FISHERS because I wasn't fully satisifed seeing Dr. Gosch at IU Health…read moreOpthamalogy (SHE was fine, but the office, scheduling, picking up contacts- was just a hassle)... Anyways, I was able to get into seeing Dr. Amy Iddins within a few days. The scheduling was incredibly easy and direct. All of this was very important to me- I've had emergency eye surgery for a rare glaucoma and I don't take lightly who I see for my eyes! The office staff were incredibly friendly and a pleasure to see! The technology they've invested in is fantastic. The Dr. was excellent! She listened, gave great advise (saving me from future trauma even), and then went above and beyond to order me trial contact lenses- What I absolutely loved was not only that the service and care was wonderful, but I got those trials in exactly a week and all I needed to do was swing by and pick them up. I'm very happy I moved to see Dr. Iddin and her team. You will be too!!

I love RevolutionEYES. I've received all my care from here in the past, but this time I simply…read morebrought my prescription in to pick out the frames I liked. RevoluntionEyes has all the high end/designer frames that are hard to find elsewhere, and still work with tons of different insurance providers. The store is clean, modern, and the staff is friendly. I walked in without an appointment and was greeted with great customer service, and the fast, knowledgeable assistance. I was in and out within 30 minutes, with clear expectations of when to expect my glasses I was also able to call back in the office to have a team member help update an invoice for me so I could submit to my FSA - this was done over the phone, and she immediately offered solutions instead of excuses.

Posting again because the doctor had my review taken down for a fake reason. If you have dry eye…read moredisease (or anything else), I strongly urge you to NOT waste your time, money, or put your emotional and physical wellbeing at risk by going here. This opthalmologist is the most unprofessional, dishonest, rude and incompetent doctor I have ever seen. He ignored objective test results and diagnoses from 5 previous doctors, made up an unscientific theory that my tears are "too diluted" and that is why my eyes feel dry (not because i have dry eye disease), and told me my supposed low-salt tears are causing RCE and to stop all dry eye drops and treatments, and to only use Muro 128. This is dangerous advice that could actually cause me to get an erosion! My osmolarity tests never showed low salt levels either, they were high, and when I asked about that, he became extremely rude and started gaslighting me. He did not do any testing himself to come up with this theory. I tried his advice for one day and called the next morning because my eyes were still stuck and i knew everything he told me was BS. He got on the phone and immediately cut me off and started talking down to me because I hadnt waited a month. When i had valid questions, he said "it seems like you just don't want to believe anyone." I saw Dr. Lifferth 2 weeks prior. He used a Goldmann tonometer on my already very fragile eye without numbing drops. It hurt and my eyes have been in non-stop pain and irritation since seeing him. The ophthalmologist lied and told me this cant cause damage. I had called them asking if this was really what he used on me (the print-out says so), and I had a lot of other questions too because what they wrote in my medical print-out was filled with inaccuracies, I wasn't given clear instructions about medication dosing (it was way different in the records than what he told me), and other issues. I was told numerous times the office manager would call me to answer my questions. She never did. I asked the opthomologist too, but he wouldnt answer the question. They called me 4 times on Monday morning and left me 3 voicemails while I was working telling me they wanted me to see their ophthalmologist. Super weird behavior. I had second thoughts about going back but I thought at least I can ask for serum tears and I drove over an hour, had to wait 2 hours, and then saw him. This doctor told me I did not have dry eyes nor SPK anymore and he "thinks" he sees evidence of a corneal erosion (how he even confirmed any of this without fluroscein makes little sense). He told me to buy a humidifier despite my house being at 60-70% humidity. I asked if I should keep using vevye since I'd only been on it 5 days. He said I can try 5 more days if I want, but if it hasn't worked by day 10, it wont. That isn't what the clinical trials, medication leaflet or other doctors say. They are required by law to give me copies of my records with all imaging and the check out lady the first time refused when I asked nicely for my meibography images. This time, they refused again to give me complete records, said they sent them to my PCP so they "don't have to" give them to me. That's not what the law says. They also refused to refer me to another provider, the ophthalmologist said "no, I'm not referring you anywhere, don't call here again" and hung up on me. The slit lamp looked dirty and was covered in dust, as was the doctor's keyboard right next to it. It doesnt seem like they are sanitizing things well. They dont do tests advertised on their website like inflammadry, shirmers, or even a full lipiview scan (they omit LLT and incomplete blinks) & make you sign something saying they dont bill that to insurance. They did not even do a TBUT. Lifferth told me my MGD would just go away eventually, which confused me. He told me to switch from Allegra to zyrtec because it is less drying; the opposite is true. I would never go back here if they were the last place on earth.

I waited for 1.5 hours for a simple follow up visit. If the wait is going to be this long you…read moreshould at least be informed so you can make childcare alternative arrangements for school pick up.

Initially I thought Moody Eyes was named to describe the different types of glasses to choose from…read more As if each pair represented a particular mood. It turns out it may be a double entendre as it is Dr Moody's optometry one stop shop. Located on the first floor of the Saleforce Tower in the heart of Downtown Indy, Moody Eyes is an affordable destination for purchasing glasses with lots of great options to choose from. We've been coming here for many years now and much prefer it to Lens Crafters and the other pricey alternatives. Dr Moody himself is such a kind man with a great sense of humor and I dread the day he retires. I don't want to go anywhere else! His wife, Connie, also works with him and together they make a great team! It's easy to schedule an appointment online. Highly recommend it!

Where do I begin? I have been a customer of Dr. Moody for nearly 10 years and have never had an…read moreissue with customer service, but there is a first for everything. After looking at some frames i was told that with my "you have amazing vision insurance", I would still be required to pay nearly $100 for just a pair of single prescrition glasses. I then asked for a cheaper alternative and was told that i wouldnt be saving much money by doing so. I was then reasured how good my insurance was and how good of a deal I was getting. After several minutes of being intimidated by who I assume is Mrs. Moody, I then calmly explained how I normally do not pay for frames at the place I had previously gone. She responded with a look and tone that I can only describe as "unnecessary" and asked "well why didn't you go there then'? She was not nice, she absolutely meant it to be rude. I then said that I would not be getting glasses today and that i just want to pay for my visit. "Ten Dollars" are the only words she says next and I quietly handed her my payment, asked for my prescription to which she says "well we aren't going to give you measurements", which i replied with silence. I then proceeded to leave while promising never to return. I have never been treated so poorly by someone at a doctors office. I want to believe that I took things out of context or the wrong way but body language and tone said everything. As if they are angry because I can not afford their overpriced Luxottica frames... I will take my "had to do a double take your insurance was so good" and go somewhere better.

I have been coming here for my annual eye exams for well over a decade. I love Dr. Ami Fraser…read more She is great with our kids, too. I have had to go to other eye doctors for medical eye exams and they've all been very professional and courteous as well. They have very friendly staff and everything is very clean with a large selection of eyeglasses. Highly recommend!

Edit: The phone service was incorrect and we're the ones with the poor customer service. Dr. Garn…read morereached out immediately and met me at the office within 30 minutes. The charge was if they see you, not just for the phone consult, and he apologized for the incorrect information. I was so impressed with the speed in which he responded and got me in immediately, as well as a follow up appointment for two days from now. So glad they followed up with great care after the mix up, I wanted to update my review for the positive. I got poked in the eye by my son and tried to call the on call doctor. They informed me that it would be $169 just to be connected to the on call doctor. I find this to be absolutely absurd that for an eye emergency I can't even talk to someone. What absolutely terrible customer service, I have never once had to pay in order to talk to someone for an eye emergency. Shocking, beware if you're thinking of becoming a patient there, hope you never need someone after hours.

I had an eye exam that didn't have everything covered that I thought I set the eye exam for. After…read moremy appointment Dr. Prather, who I didn't have my eye exam with, contacted me and asked about the appointment. He asked what would I have liked to have improved, and if there was anything that I needed ASAP. I thought the customer service was exceptional! He went out of his way to show they believe in doing all they can for their customers.

Dr. Prather and his team are very polite, professional and accommodating. I wear contacts, and…read morealways need a contact exam. He allowed me to try various brands of contacts before choosing the ones I preferred, and gave me an ample supply before the ones I chose came in, since they were backordered. There was an error on behalf of the manufacturer, not his office, and they made it right on my behalf. He is very knowledgeable. I'm not saying other optometrists are not knowledgeable, he just has a way of "teaching" and without assuming you understand everything. He speaks in layman's terms, and always makes you feel encouraged to ask questions. His staff is second-to-none, very thorough, polite and professional. Highly recommend!!

I left my annual eye doctor appointment with a pep in my step and a smile on my face. How many…read morepeople can say that? Top reasons Dr. McLean & her office is my favorite: -Easy to schedule appointments online. The receptionist emails you to confirm and is flexible if you need to reschedule if conflicts arise (not like I know from experience, or anything...) -My wait time is almost nonexistent. I checked in, signed a consent form and hadn't even sat down and Dr. McLean whisked me away for my eye exam. -Dr. McLean is so kind, but more importantly, knows her stuff. She performs the most thorough and efficient eye exam I've ever had. We're talking in and out in 35 minutes on my lunch break. She makes sure to ask if you have any questions or concerns you want to talk about. Her soothing voice helps me concentrate on keeping my peepers open when she's shining a bright light in them. -The receptionist noticed my sunglasses were stretched out from wearing them on top of my head (apparently a bad habit) and offered to tighten them for me while I was checking out. Customer service at its finest! -Tucked away behind Carmel Arts & Design District with private parking lot (5-7 spaces)

Dr. McLean is always great. She's extremely knowledgeable and thorough. They are very helpful and…read morealways accommodating to requests. Her office staff are extremely courteous. You can't complain ... many of the negative ratings relate to things completely out of the office's control ... don't believe they truly reflect the expertise of the optometrists and opticians here.

I came here with my dad and this place is huge, but there are way too long waits and they don't…read moreeven check on you if you have been waiting long. We were there for 4hrs and most of it was waiting. They need to do something about people in the waiting rooms or just waiting for the Dr. cause that was ridiculous

Dr. Deitch performed my PRK. After the recovery, my vision was better than 20/20. Three years…read morelater, my vision is still excellent and I am grateful every day! Before my surgery, he performed my sister's LASIK and my father's glaucoma surgery, and we are all extremely pleased. He is a true professional and you should not go anywhere else. By contrast, my husband just went for LASIK at a TLC Eye Clinic. They couldn't perform the surgery on one of his eyes and instead bruised and bloodied it badly, causing him far more pain than in the eye that had the surgery. To add insult to literal injury, they wrote the wrong names on his prescriptions and charged us as if they had operated on both eyes. This is a pathetic example of what can happen if you go to the wrong doctor, and that's the least of the horror stories I've heard. Dr. Deitch says he fixes the eyes of the people who go to those types of greedy bastards. My family and I cannot say enough positive things about Dr. Deitch at Midwest Eye Institute!