The next step today has finally arrived, surgery to remove the cataract from my friend's left eye…read more It's now 1:00 p.m. The building is located downtown at 1901 N. Meridian Street with parking as you enter or in the lot behind the building with signs directing you to the Eye Specialist parking lot. There are three entrances to the building, with one facing the front next to Meridian Street, the back entrance close to the parking lot, and one reserved only for unloading the transportation vans on the side of the building. If your support/family drives, I suggest parking in the back parking lot because it is free and convenient, and the back entrance usually has a person standing by the back door to provide guidance. They were super nice!! Just pull directly off Meridian Street entrance and go straight back to the parking lot. I personally felt the waiting area was extremely narrow and congested with approximately 10 chairs lining the walls. I guess you don't need to stay after your loved one is taken to surgery since it takes at least 2 hours plus to complete the process before you're allowed to see them. We were told the procedure would take an hour or an hour and a half, but it was much longer at 3 hours. Many people in the waiting area were complaining about the length of time the surgeries were taking. Everyone was getting tired of the long day, being hungry, and then many were concerned with missing work and their employers' reactions. Since the patients aren't allowed to eat anything until the surgery is complete, it makes for many famished patients. However, it is more of a nice bonus for those waiting on the patients. The cafe had several types of cold beverages, hot coffee with flavored coffeemate, hot chocolate chip cookies, and bags of different types of chips. It helped knock the edge off until the patient was released. Bring a jacket with you if you're cold natured. The air is on, and it's notably chilly like all surgery centers. I was fine but my friend and several others were cold. Every surgery center deals with the chilly issue. Darn, those germs!! The staff was helpful, friendly, and attentive with the patients. The ladies at the two desks in the waiting area were taking many additional questions while trying to perform their daily jobs. I rate the transportation services 10 out of 10. Patients who have scheduled evaluation services and cataract surgery can use their transportation services. There is no need to ask a family member or friend to miss work all day. You can be picked up at home, hotel, or work, and brought to the Keystone office for elevation, then picked up again, taken for surgery downtown, and then driven home afterward. You do not need to call each time you need tranported as the office staff calls immediately after your appointment. However, you need to make the initial call. This must be scheduled prior to your appointment. Well planned work schedules help the drivers seem to run seamlessly with spotless interiors and exterior of their well-marked company vans, their extremely organized, safe drivers, and attentive to each patient. Each patient can transport one friend or family member with them in the van. The 2 transportation drivers I met today were delightful. Polite, professional, sympathetic, and so personable. Each one was totally phenomenal. Where do they find these employees? Again, 10 out of 10. They handle their examinations scheduling with their various offices throughout the Indy area differently than my othomotogologist office and surgery center, but it seems to work for them. Rock on!

I don't want to trust my eyesight to just anybody who advertises a low price. I want the best…read moremedical care there is. I feel my husband and I found this care here. I am so baffled by the negative reviews, this is not where we went. In 2017 my husband had cataract surgery on both eyes with vision correction as an add-on. It was an extremely gentle, caring, relaxed, professional atmosphere throughout the process. The decor is beautiful with works of art and flowers everywhere. As the person who would transport him while he wasn't allowed to drive, I was treated "royally", the lounges are lovely, pleasant, comfortable, accommodating for setting for a few hours. He has never had one problem from beginning to present. They work quickly and efficiently and do move a great number of patients through quickly but you never feel rushed nor like you're just a number. I was thrilled to go here a few months ago for my cataract surgeries and vision correction. Ditto to everything I said above. The service is very efficient and quick, there is no waiting around to move through the process of exams to surgery. I felt I got good counsel and advice about which vision correction to choose as an add-on. When I got to the surgery reception area desk, maybe the most anxious point in the visit, I was met by the most vibrant, enthusiastic, caring person I have ever encountered in medical care. It was such a relaxing welcome to the anxiety of you-are-going-to-have-eye-surgery-in-a-few-minutes. Surgery prep was considerate, gentle, efficient and thorough. The only sour note is that some people insert an iv needle better than others everywhere you go--I'm a good judge of an expert, professional phlebotomist.

Very difficult to schedule an appointment. Leave messages and no return call. Would not recommendread more

If anyone reads my Yelp reviews, it's pretty obvious that I undertake this responsibility with a…read morecommitment to the truth as I perceive it and with no conscious attempt at deception. My pledge to commit to that philosophy is even more serious in the instance when I received my first exam from the optical professionals at Whitson Vision, with locations on East 86th Street in Indianapolis and at IU West Hospital in Avon (in addition to surgical facilities at 9002 N. Meridian Street in Indy). I recently completed my first appointment with Dr. Doore, an Optometrist who, along with several others, ran a series of tests to ensure that my Type 2 Diabetes was not causing any severe issues with my sight. Each and every individual displayed the finest measure of kindness, compassion and a commitment to concise and easily understandable, plain English doctor-patient communication. This was not my first experience with the Whitson Workforce! My domestic partner has experienced a decades- long case of chronic glaucoma and has benefitted from Dr. Whitson's direct surgical expertise, including two significant procedures that seem to have turned out...well, to be succinct, brilliant! Doctors and patients seem unanimous in their opinions that Dr. Whitson is the "go-to" opthalmologist when no one else can fix a difficult eye problem. I am more than pleased to report that, thanks to his work with my partner and now with me, William Whitson, MD continues to foster that same reputation with our household! I recommend his services enthusiastically.

If I could give it a zero I would. I saw Dr Terry a year ago with an eye problem. Now I am living…read morein San Francisco and need a referral from my former eye doctor to see someone at UCSF ( where I need to go because of my insurance) and he is refusing to give me a referral because he hasn't seen me for a year. I DO NOT LIVE THERE ANYMORE. What a jerk. The office people are nice though

My 70something mother is a patient here, my experience helping her with appointments is that it's a…read morevery busy place, and so sometimes appointments don't start precisely on time. But the flip side of that is that her doctors are knowledgeable and thorough and spend as much time as needed to address all her vision needs and concerns, which is wonderful. Better to know that your doctor will spend the time with you needed then to be rushed through like an assembly line of patients. I would recommend the doctors here, just with the caveat that you should bring a good book with you to read while you wait for your appointment.

The staff is excellent. The doctors are totally rushed and zip through describing the procedures…read more Especially difficult for my elderly mother to comprehend. This is our third appointment here and still need to schedule two surgeries back to back. All three appointments have been 2-3 hours long. 5-10 minutes for a scan. 10-15 minutes to talk to doctor. The rest of the time spent sitting in the waiting rooms. Incredibly unprofessional and inconsiderate.

The many negative reviews caused me to put up a positive one. I have gone here for 3 years,…read moremultiple times, and have always had an outstanding experience. I didn't experience long wait times described by others - in fact, I'm always surprised at how smoothly things proceed given the volume of patients they serve. All staff have been polite, well-trained, and professional (with one exception out of perhaps 20). Dr. Holbrook is the best - he explains things to you and listens. Dr. Chang did my cataract and Lasik surgery with Melanie the best nurse ever as well as the other nurses whose names I don't remember. Dr. Chang was also a great communicator and of course did the surgery perfectly. I would highly recommend the practice

I wouldn't suggest using this service. They've extended the time for results to the point that…read morequarantining for 14 days is the better bet at this point. They should tell you upfront that you may or may not get results and so I cannot recommend this outfit at all. They have no point of contact. Everything is a recorded message so it's all been pretty much a waste of time for the people in my family that made the mistake of trying to use this service

Just go to Riverview Urgent Care - I made the mistake of going to the Minute Clinic for a bad cough…read more/ head cold and was really just looking for a prescription for a Z-PAC to help. The person I saw told me my Pulse Ox was too low and I should go to the ER. They wouldn't do anything at that point nor would they provide a prescription. She told me I likely would not be billed but of course, I ended up paying over $90 for no services. Then I went to the Riverview ER/Urgent care but they took me on the urgent care side. Ended up giving me the same pulse ox test and said it was a little low but not as low as CVS said. I ended up speaking with a real Dr. and he had me take a chest x-ray to be safe. All was negative and they gave me the Z-Pak prescription and the bill for the urgent care was about double minute clinic because of the X-Ray but would have been about the same without it for much better service.

Dr. Ravichandran is always professional, kind, and interested in my care. She asks me probing…read morequestions to better understand how I'm feeling and what I may need moving forward. Dr. R. And her staff communicate well and provide follow-up answers to questions I may have. The office staff is also professional and kind.

The ATI location in Westfield, IN has a great staff and quality care that is the best I've ever…read morehad, and at 82 I've done my share of PT. Caring. Compassionate. I would recommend this staff and facility to anyone needing to regain strength and mobility.

Very awesome and hard working staff. I went for tendinitis/carpel tunnel issues from work, and they…read morediagnosed really quickly, making a plan to rehabilitate my hand so I can properly use it. It's been over 2 months now since I've completed their therapy and I still have no issues now from my hand. Very welcoming people who care and want to help you!

Not sure what my bill will be, that's always the scary part, but my experience was great! I was…read moreseen quickly, felt taken care of, and the nurse and doctor were both very friendly.

**Dangerous Negligence and Unacceptable Dismissal -- Avoid at All Costs**…read more I went to Riverview Urgent Care in Westfield on 4/11/2026 with an extremely sore, swollen throat. I specifically explained to the staff that I was having severe difficulty swallowing both food and water, and I mentioned my history of getting canker sores. The Nurse Practitioner (NP) who came in barely gave my mouth a brief look. They ran absolutely zero diagnostic tests--no strep swab, no influenza test. Instead, they quickly dismissed me with a prescription for a viral medication. When I pushed back and reiterated my inability to swallow even water, the NP looked at me and said, **"You can go three days without water."** Completely unacceptable and dangerous advice. By 3:30 AM the next morning (4/12/2026), my symptoms escalated into extreme swallowing and breathing issues. Knowing I would likely just be gaslit again if I returned to Riverview, I rushed to the IU North Emergency Room in Carmel. The difference in care was night and day. The ER doctor immediately examined my throat, suspected a bacterial peritonsillar abscess, and quickly confirmed it with actual diagnostic testing. I was admitted on the spot, put on an IV with heavy-duty antibiotics, steroids to reduce the extreme swelling, and morphine to manage the excruciating pain. I had to stay overnight just so they could monitor my condition and restore my basic ability to breathe, eat, and drink. All of this excruciating pain, hospital time, and expense could have been avoided if the Urgent Care staff at Riverview had just done their due diligence and ran a simple strep test. Because they refused to do the bare minimum, I developed life-threatening abscesses in my throat. If I hadn't trusted my gut and gone to a completely different hospital where concerned medical professionals actually listened to me, I would have been in very big trouble. There is a very clear reason this urgent care has low ratings. I will never be back. Heed the warnings and take your medical needs elsewhere.