Posting again because the doctor had my review taken down for a fake reason. If you have dry eye disease (or anything else), I strongly urge you to NOT waste your time, money, or put your emotional and physical wellbeing at risk by going here. This opthalmologist is the most unprofessional, dishonest, rude and incompetent doctor I have ever seen. He ignored objective test results and diagnoses from 5 previous doctors, made up an unscientific theory that my tears are "too diluted" and that is why my eyes feel dry (not because i have dry eye disease), and told me my supposed low-salt tears are causing RCE and to stop all dry eye drops and treatments, and to only use Muro 128. This is dangerous advice that could actually cause me to get an erosion! My osmolarity tests never showed low salt levels either, they were high, and when I asked about that, he became extremely rude and started gaslighting me. He did not do any testing himself to come up with this theory.
I tried his advice for one day and called the next morning because my eyes were still stuck and i knew everything he told me was BS. He got on the phone and immediately cut me off and started talking down to me because I hadnt waited a month. When i had valid questions, he said "it seems like you just don't want to believe anyone."
I saw Dr. Lifferth 2 weeks prior. He used a Goldmann tonometer on my already very fragile eye without numbing drops. It hurt and my eyes have been in non-stop pain and irritation since seeing him. The ophthalmologist lied and told me this cant cause damage. I had called them asking if this was really what he used on me (the print-out says so), and I had a lot of other questions too because what they wrote in my medical print-out was filled with inaccuracies, I wasn't given clear instructions about medication dosing (it was way different in the records than what he told me), and other issues. I was told numerous times the office manager would call me to answer my questions. She never did. I asked the opthomologist too, but he wouldnt answer the question.
They called me 4 times on Monday morning and left me 3 voicemails while I was working telling me they wanted me to see their ophthalmologist. Super weird behavior. I had second thoughts about going back but I thought at least I can ask for serum tears and I drove over an hour, had to wait 2 hours, and then saw him. This doctor told me I did not have dry eyes nor SPK anymore and he "thinks" he sees evidence of a corneal erosion (how he even confirmed any of this without fluroscein makes little sense). He told me to buy a humidifier despite my house being at 60-70% humidity. I asked if I should keep using vevye since I'd only been on it 5 days. He said I can try 5 more days if I want, but if it hasn't worked by day 10, it wont. That isn't what the clinical trials, medication leaflet or other doctors say.
They are required by law to give me copies of my records with all imaging and the check out lady the first time refused when I asked nicely for my meibography images. This time, they refused again to give me complete records, said they sent them to my PCP so they "don't have to" give them to me. That's not what the law says. They also refused to refer me to another provider, the ophthalmologist said "no, I'm not referring you anywhere, don't call here again" and hung up on me.
The slit lamp looked dirty and was covered in dust, as was the doctor's keyboard right next to it. It doesnt seem like they are sanitizing things well. They dont do tests advertised on their website like inflammadry, shirmers, or even a full lipiview scan (they omit LLT and incomplete blinks) & make you sign something saying they dont bill that to insurance. They did not even do a TBUT. Lifferth told me my MGD would just go away eventually, which confused me. He told me to switch from Allegra to zyrtec because it is less drying; the opposite is true.
I would never go back here if they were the last place on earth. read more
