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    Dr. Tavel

    5.0 (1 review)
    Open 7:30 am - 6:00 pm

    Services - Dr. Tavel

    Eyewear fitting

    Eye exams

    Retinal imaging

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    1 year ago

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    RevolutionEYES

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    I tried Revolution Eyes in FISHERS because I wasn't fully satisifed seeing Dr. Gosch at IU Health…read moreOpthamalogy (SHE was fine, but the office, scheduling, picking up contacts- was just a hassle)... Anyways, I was able to get into seeing Dr. Amy Iddins within a few days. The scheduling was incredibly easy and direct. All of this was very important to me- I've had emergency eye surgery for a rare glaucoma and I don't take lightly who I see for my eyes! The office staff were incredibly friendly and a pleasure to see! The technology they've invested in is fantastic. The Dr. was excellent! She listened, gave great advise (saving me from future trauma even), and then went above and beyond to order me trial contact lenses- What I absolutely loved was not only that the service and care was wonderful, but I got those trials in exactly a week and all I needed to do was swing by and pick them up. I'm very happy I moved to see Dr. Iddin and her team. You will be too!!

    I love RevolutionEYES. I've received all my care from here in the past, but this time I simply…read morebrought my prescription in to pick out the frames I liked. RevoluntionEyes has all the high end/designer frames that are hard to find elsewhere, and still work with tons of different insurance providers. The store is clean, modern, and the staff is friendly. I walked in without an appointment and was greeted with great customer service, and the fast, knowledgeable assistance. I was in and out within 30 minutes, with clear expectations of when to expect my glasses I was also able to call back in the office to have a team member help update an invoice for me so I could submit to my FSA - this was done over the phone, and she immediately offered solutions instead of excuses.

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    Visionworks Doctors of Optometry

    Visionworks Doctors of Optometry

    1.9
    (40 reviews)
    7.8 mi

    Horrible customer service…read more They did not submit my claim to insurance When I called to tell them to, they refused, and laughed at me on the phone. They also refused to send me an itemized bill of service, so that I could submit the claim.

    This store has the worst customer service, and I barely got past the receptionist. She asked me to…read morescan something to get a link to their HiPAA policy. I scanned on my phone and set myself up in their system, then went to the next page and found a place for my signature. I looked more closely and there were (much smaller) indications of of whether I wanted their advertisements? (no) or whether they could they sell my data? (hell no). I asked where the HiPAA policy was and she said "it's on there." I showed her one page with login and the next page with the signature. She said, OH YOU WANT TO READ THE HIPAA STATEMENT? and I said yes (dummy). I would like to at least confirm that they HAD one. She ran to get a more senior person. Senior told me that the two pages is all they have. So Visionworks does not have a HIPAA policy (except "don't sell my data" ... really?) And all the while the receptionist was saying "yep. just like I told you, IT'S RIGHT THERE, I said that. Ohhhh, no I TOLD YOU IT WAS RIGHT THERE. OK maybe she was new and really wanted senior person to think that she knew what she was doing. But Visionworks has no HIPAA policy. It's not "right there." Then senior wanted me to sign something that said I APPROVED THE RESULTS OF MY EYE EXAM. Seriously? Before I even had the exam? But I know how these places want the customer to have all the data on file that they need to NAB you if you complain about anything. Senior started asking me about my health data, and apparently I'm supposed to answer that and just assume they won't sell it... So I wanted to get this done and I gave senior the information, and then she left. I started to tell new girl that earlier when she asked me if I WANTED TO READ THE HIPAA POLICY and I said yes, she didn't give senior the same response that she gave me. Then she acted like she never had a job before and brushed right past me and did something in the storage closet while I was trying to talk to her. I told her she was really flippin' rude. That was about all I had in me by the end of the day, so I just left. I don't like the fact that Visionworks makes you scan something with your phone to login to their system. I don't like the fact that Visionworks doesn't even TRY to have a HiPAA policy, yet they make their employees CALL IT a HIPAA policy. I don't like the fact that they want people to agree that the eye exam is good before it even happens. This place was a complete waste of time. I'm sure the doctors are great but I wish it wasn't set up like an optometrist drive-through.

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    Dr. Tavel - opticians - Updated August 2026

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