My experience has been horrendous! Had trifocals made 5 times!!! The 5 time was the worst. So…read moreremade again as bicfocals. STILL NOT RIGHT!!! Wasted my $$$ and insurance! Now I'm wearing my OLD glasses. I have been going to Visionworks several years without problems. I will be looking elsewhere when my insurance renews next year. William Planck Noblesville, IN

Life savers! The…read morescrew has fallen out of my glasses and so my lens popped out while I was driving home from work. I panicked and drove to the nearest visionworks. They immediately fixed my screw and got my lenses back in. I didn't have to wait at all & im so thankful for their amazing service

I received great service and professional support staff. People were friendly overall.read more

I had a really positive eye exam here a week ago after being years overdue for an eye exam. I tend…read moreto drag my feet on the self care/health department (no hair cut in over a year...anyone?) but I had heard great things about Invista Optical from a friend and it didn't hurt that they're conveniently located one mile from my house. I was able to easily schedule my appointment over the phone after a few rounds of phone tag and found a lovely appointment at the end of the day on a Friday to make for easy work scheduling. All three of the staff I encountered were professional and answered my questions about COVID safety precautions and cleaning processes. They also took my temperature upon entry. This particular visit was just for an eye exam but it's worth noting that they have a fun lineup of prescription (and non) sunglasses and glasses. Invista Optical is conveniently located a little over a block from the Cultural Trail and Mass Ave action making it especially handy for downtown dwellers and employees. Would recommend!

I tried Revolution Eyes in FISHERS because I wasn't fully satisifed seeing Dr. Gosch at IU Health…read moreOpthamalogy (SHE was fine, but the office, scheduling, picking up contacts- was just a hassle)... Anyways, I was able to get into seeing Dr. Amy Iddins within a few days. The scheduling was incredibly easy and direct. All of this was very important to me- I've had emergency eye surgery for a rare glaucoma and I don't take lightly who I see for my eyes! The office staff were incredibly friendly and a pleasure to see! The technology they've invested in is fantastic. The Dr. was excellent! She listened, gave great advise (saving me from future trauma even), and then went above and beyond to order me trial contact lenses- What I absolutely loved was not only that the service and care was wonderful, but I got those trials in exactly a week and all I needed to do was swing by and pick them up. I'm very happy I moved to see Dr. Iddin and her team. You will be too!!

I love RevolutionEYES. I've received all my care from here in the past, but this time I simply…read morebrought my prescription in to pick out the frames I liked. RevoluntionEyes has all the high end/designer frames that are hard to find elsewhere, and still work with tons of different insurance providers. The store is clean, modern, and the staff is friendly. I walked in without an appointment and was greeted with great customer service, and the fast, knowledgeable assistance. I was in and out within 30 minutes, with clear expectations of when to expect my glasses I was also able to call back in the office to have a team member help update an invoice for me so I could submit to my FSA - this was done over the phone, and she immediately offered solutions instead of excuses.

Over 2 years ago I walked into the store and found the perfect pair of glasses. I was pumped! I was…read morewith my partner at the time and after I showed him he the glasses he made it VERY clear that he hated them and thought I looked terrible. After bickering for a few moments, but trying not to create a scene I gave in and put the glasses down and walked out of the store. Flash forward 2 years and I am once again in the market for new glasses and walk back into the store. After looking around and not seeing exactly what I am looking for I ask them if there is any chance they have my info in the computer and the list of glasses I tried on AND THEY DID!! I was so excited. I explained my story to them and they let me know that those glasses were discontinued and they didn't have any in the store. They pointed out a few that looked like the ones I was interested in and I tried those on. I didn't find exactly what I was looking for so I started to head out. Before I left the lady at the counter let me know that she had made a few calls and had found the frames I loved at another store and was having them shipped to the Indy store! I was thrilled! 2 weeks later I popped back into the store with some friends and purchased them on the spot! See is a bit more expensive than some of the other frame stores but their glasses are unique and fun and their customer service is out of this world. Would recommend to a friend!

I would like to take a moment to recognize Joe Bang. I truly cannot say enough good things about…read morehim. I was having trouble with my glasses fitting correctly, and Joe took an incredible amount of time to ensure everything was adjusted perfectly. His expertise is beyond anything I have ever experienced. He was exceptionally kind, patient, and professional throughout the entire process, and he made sure I left completely satisfied. You have a truly outstanding employee in Joe, and I hope you realize how fortunate you are to have him on your team. He is a wonderful reflection of your organization. Beth Kiel

Stopped by target optical on135 in greenwood on sat tommy st mgr waited on me was very welcoming…read morevery helpful answered all my questions very patient would highly recommend this store great customer service also absurd tommy with another customer that came i n for adjustments was very impressed by his customer service really need to see more of that these days

I've been a lot longtime patrons of LensCrafters but they got so pricey & drive a long ways to get…read morethere. I was quite skeptical going Target Optical but my work offer a discount I checked them out. Dr. Vonda Heverly is pretty awesome! Service is great & the staff are so accommodating & friendly. Price is affordable and I ended up buying 2 eyeglasses for the price of one eyeglass in LensCrafters. I bought a designer COACH eyeglass & a one for back-up. Target Optical Greenwood highly recommended. Honestly, I prefer it over LensCrafters! It will be my go-to store for eyeglasses, definitely coming back. I am a happy customer!!!!!

After leaving an honest review about my bad experience, one of the employees, Hanna, texted my…read morepersonal phone number to harass me about my survey (that had nothing to do with her). I called corporate to report this inappropriate behavior, not only did they not give me a call back, but Hanna still works there! Don't go here unless you want bad service, then to be harassed about THEIR bad service! Hanna, please don't text me about this bad review too!

Good quality, good people and good pricing. I didn't grow up wearing glasses, but I obviously need…read morethem now and I did go to this place and I only got a free eye exam with the purchase of my glasses. They actually gave me some amazing prices

Horrible customer service…read more They did not submit my claim to insurance When I called to tell them to, they refused, and laughed at me on the phone. They also refused to send me an itemized bill of service, so that I could submit the claim.

This store has the worst customer service, and I barely got past the receptionist. She asked me to…read morescan something to get a link to their HiPAA policy. I scanned on my phone and set myself up in their system, then went to the next page and found a place for my signature. I looked more closely and there were (much smaller) indications of of whether I wanted their advertisements? (no) or whether they could they sell my data? (hell no). I asked where the HiPAA policy was and she said "it's on there." I showed her one page with login and the next page with the signature. She said, OH YOU WANT TO READ THE HIPAA STATEMENT? and I said yes (dummy). I would like to at least confirm that they HAD one. She ran to get a more senior person. Senior told me that the two pages is all they have. So Visionworks does not have a HIPAA policy (except "don't sell my data" ... really?) And all the while the receptionist was saying "yep. just like I told you, IT'S RIGHT THERE, I said that. Ohhhh, no I TOLD YOU IT WAS RIGHT THERE. OK maybe she was new and really wanted senior person to think that she knew what she was doing. But Visionworks has no HIPAA policy. It's not "right there." Then senior wanted me to sign something that said I APPROVED THE RESULTS OF MY EYE EXAM. Seriously? Before I even had the exam? But I know how these places want the customer to have all the data on file that they need to NAB you if you complain about anything. Senior started asking me about my health data, and apparently I'm supposed to answer that and just assume they won't sell it... So I wanted to get this done and I gave senior the information, and then she left. I started to tell new girl that earlier when she asked me if I WANTED TO READ THE HIPAA POLICY and I said yes, she didn't give senior the same response that she gave me. Then she acted like she never had a job before and brushed right past me and did something in the storage closet while I was trying to talk to her. I told her she was really flippin' rude. That was about all I had in me by the end of the day, so I just left. I don't like the fact that Visionworks makes you scan something with your phone to login to their system. I don't like the fact that Visionworks doesn't even TRY to have a HiPAA policy, yet they make their employees CALL IT a HIPAA policy. I don't like the fact that they want people to agree that the eye exam is good before it even happens. This place was a complete waste of time. I'm sure the doctors are great but I wish it wasn't set up like an optometrist drive-through.

Super Target that's very big and covers everything for your shopping needs. Household items,…read moreclothes, grocery, electronics, and everything else typically found in a Target. Parking is plentiful as well. Definitely an anchor store for this large shopping center. A great one stop shop kinda area. The store was clean and employees friendly.

This was a Super Target but the size of it appeared to be the only thing super. There were a lot of…read moreempty shelves and free space through the building.

Love this eye care office! Dr. Feipel is amazing! He's so welcoming patience, and always willing to…read moreanswer all of my questions. The staff are super personable, and I would recommend them to anyone! You know the service is good, considering I drive an hour to get to my appointments ‍

Dr Busby and her team are A+++! Dr Busby is thorough and patient helping me get the best contacts…read morefor my astigmatism, which can be a challenge. Her staff is professional and wonderful to work with. She also does so much to support the Westfield schools and community. I highly recommend Busby Eye Care!

The staff was extremely unprofessional and unprepared. I arrived on time for my scheduled…read moreappointment and waited patiently in the lobby for about 30 minutes. When it was finally supposed to be my turn, I was told that my appointment had been given to someone else because they claimed I wasn't there--despite the fact that I had been waiting the entire time. This is not the first time this has happened; it's actually the second time I've experienced this issue. Very disappointing and unacceptable.

Dr. Patterson is Awesome! I was a Walk-in on a Monday and was out in less than 3 hours and got my…read morenew glasses Thursday xoxo #219