They prioritized my items for a deadline and did a great job! Thank you I will def be back!read more

They did a great job on the shirts. The employees were very helpful and the order was received on…read moretime.

This place was great. The staff was super nice and accommodating. I had something I needed done…read morereally quickly and they were great about it. Definitely recommend this place.

so great! they always fix my dresses for dances perfectly and are so helpful!!!! they are so nice…read moreand always work so quick

Incredible customer service. Went in a few weeks before Christmas with five items and Eddie was…read morewonderful to work with. Very reasonably priced and turnaround time was much shorter than expected for this time of year. So happy to have found such a wonderful, locally owned business for all my embroidery needs. Highly recommend!

Very responsive to email. Quality work completed quickly and accurately. If you are a figure skater…read morelooking to get your gold medal jacket embroidered, Eddie will do an amazing job at a reasonable price, great experience! A++

What a great experience! Simple, fast and great quality work!…read more We ordered a "Simple Modern" Batman backpack but there wasn't an option to personalize. My daughter had her name on her backpack so of course my son needed his name on his! Found PHX Threads Embroidery, walked in, was greeted by the lovely Tammy and she asked about interest, font, color (there were so many!). She sent me a photo before it was done and it turned out perfectly! So happy with the results, price and overall experience.! Will be back! Sports are in session soon!

Tammy was easy to communicate with and realistic about the turnaround time. She sent me pictures of…read morewhat it would look like before it was made. She did an excellent job and was so sweet. Highly recommend.

3 times coming during business hours. Closed every time !!!…read more Apparently they don't need business

Mae is fabulous and always helpful. They have a wonderful selection of scrubs and apparel and…read moreoffice clothing.

I am a customer that needed special attention and they were willing to accommodate me every step of…read morethe way. A mistake was made when producing my items and Paul did everything he could to make it right the next day. Best of all, my customers are happy with the quality of their work.

I asked them 10 different times to help me put some logos on Hats and the guy would never get back…read moreto me and he'll I would do it and then he would never answer my calls worst customer service ever I would never recommend them they are garbage

My experience with DSD has been amazing. The attention to detail and understanding is top notch…read more Rebranding our current stores and development of our style guide was stress free and they knocked it out of the park. George and Doug are consummate professionals. They handled everything with care and ease. I highly recommend Direct Source.

From the owner: Direct Source Distributing is a full service merchandise company dedicated to producing…read morecutting-edge and cost-effective custom printed products for individuals, companies, and major music and sporting events. The quality and creativity from our professional artists will exceed any expectations and propel your brand recognition to the next level.We offer personalization of a boutique printing business in tandem with the rolodex of a large screen printing company. This best-of-both worlds combination is key in creating unique merchandise to increase visibility and customer retention.With our swift turnaround times for our printed products and our strategic outsourcing capabilities, youll receive high-quality product that surpasses any competition out there. Direct Source Distributing is your one stop shop for all of your printing needs.What are you waiting for? Let us blow your socks off for your next event!

Great Selection! Stopped in and was warmly greeted right away and all my questions on threads and…read moretextures were answered. Cannot wait to start my project! I'm a newbie

I placed an in-store pickup order on 2/13 for three items- two threads & needles. I called on 2/18,…read morerequesting them to ship instead. They explained one thread (Fyre Werks) was out of stock & on order, which I understood, but assured me the second thread (Neon Rays) and needles were in stock & would be shipped promptly. On 3/11, after three weeks with no package, I called them again; Ally assured me it would be shipped immediately. I paid for shipping at their request. By 3/26, still no package, so I called once more, & they again promised to ship right away. On 4/4, EIGHT weeks later, my account still showed the order as unshipped & set for pickup. I called again & spoke to Ally, who now told me they don't have either thread instock- both are on order & unobtainable. The issue is that they told me multiple times they had the neon rays & would ship it. I asked Ally if I had come in to pick up the order around 2/13 when originally placed, would they just not have had it? She said "yes, I'm realizing that now." As a disabled person who doesn't drive, getting across town isn't easy & I also don't have time to repeatedly call & hound a needlepoint store. When I pointed out they strung me along for eight weeks with false information, Ally was defensive rather than apologetic or accountable, & said any other shop would be the same. However, I have not had this experience at any other shop. I understand the needlepoint boom has depleted inventory, the issue is they continually said they had it & now say they never did. I requested a refund, which they agreed to I know needlepoint isn't a major issue in the grand scheme of things, but this situation reflects poor inventory management & more importantly, poor customer service. A sincere "I'm so sorry" could have made a significant difference & probably avoided this review. Unfortunately, I won't be returning, but I'm grateful there are many other LNS shops in Arizona.

Please choose a different printing company! Save you time lost. Is there a printing company with…read moreemployees, in az, that does not take things so personal haha. These places are a joke!!! Stefani was ok until you're honest. She was legitimately arguing w me about spacing on a business card I had designed prior to them. I measured it. It is CLEARLY off centered which totally ruins the business card. I asked for a replacement cause I need consistent production. And they say, NO it's ok we will refund. So a business walks away from revenue!? If I was the owner I would fire that employee. If I was the owner, I WOULD MAKE SURE it's done correctly and I would not stop until my CUSTOMER is 100% satisfied. I am here to save small business owners a headache and time lost. Money comes back, time does not.

Amazing customer service. Appreciate the staff for an awesome experience. Got a few things printed…read moreand was able to run a crash course in printing myself so would recommend again for sure