I had my AC wiring outdoors chewed up by rats. Was told to call an Exterminator for an evaluation…read moreto see if rats are in my attic. I quickly called the nearest family owned company. Simon came down as soon as possible. He was professional, punctual, and informative. He evaluated my attic...no rats. Thank you Simon. I can sleep at ease now.

Every 5 years, it seems I have had to come back to Yelp for Exterminator/Termite recommendations…read more This time around, I went through several recommendations and landed on Bug Baron. Normally, I like to be present for inspections, but because it didn't work out this time, my wife was there. After several estimates, she settled on Bug Baron for their clear explanation of the treatment, professionalism, and willingness to get their hands dirty and be thorough in locating termite activity. I had The Termite Guy come out since they did the last service over 5 years ago, and they were not as thorough. Not to mention, they focused more on selling me on the company, yet were not willing to do anything that would give me the impression they had identified the issue, so I went with Bug Baron. Simon, my point of contact, is a pro. He was always responsive, willing to answer my questions, and patient in dealing with my schedule. Given that I had received so many estimates, he price matched what i had been quoted. Further adding to the value of them vs the other guys, his warranty was for 5 years, while the others were either 1 or 3 years, and if you wanted a 3-year, you had to pay a pretty penny. Overall, great company, great communication with Simon, great value for the scope of work, and very interested in addressing my issues without pushing to sell me on something I may not need. Highly recommend Simon and Bug Baron!

I highly recommend this termite company!…read more Three weeks ago, we found termite droppings and called for an inspection, Nathan came out for the inspection on an extremely hot day, but he still took his time and carefully checked the entire house, including the very hot attic. He was patient, explained the different treatment options clearly, and even showed us how to tell the difference between termite droppings and droppings from other pests. A week later, Tony and his father came to replace the damaged wood and perform the chemical treatment. They did an excellent job with everything--the wood repairs, painting, and termite treatment were all done very carefully. They also cleaned up all the dust and debris afterward, so we didn't have to clean up anything ourselves. Great work, reasonable pricing, and very professional service. I would definitely recommend them!

Been using them for about two years now, and they come out quarterly for pest control. Before…read morestarting the service, we used to get quite a few ants and crickets around the house, along with the occasional spider inside. Since using them, I hardly see any insects anymore, so the service has definitely been effective. Their pricing is also very reasonable compared to other pest control companies in the area. Overall, I've been happy with the service and plan to continue using them.

John was punctual and very friendly and thorough. He was very thorough and patient in answering my…read morequestions. I will be signing up for their bi-monthly service and will be asking for John.

We had evidence of rats in the attic so I contacted Walnut Valley Pest Control and John arrived…read morewithin a day. I paid the quoted price and John went to work. He showed up as promised with shoe covers and set traps, blocked all possible rat entrance points and checked everything weekly. John is very polite and knowledgeable. He came out every week to check and work to ensure that our rat problem was solved. He even made an extra visit beyond what was promised in the contract just to make sure the job was done. I wholeheartedly recommend John and Walnut Valley for any pest control needs. Thank you.

Been using 1st Stryke for few years now and they do a great job. They are very reliable and…read morecommunicate in advance to let us know time they will arrive. Our exterminator even checked on us to make sure we were ok when there was a fire near us! Thank you

Just had subterranean termite treatment done by 1st Stryke pest control…read more John was the tech who came out inspect and perform the treatment. He was really thorough. He started with interior foam treatment where the activity was found. And then he spent a few hours working outside doing drilling and injection around the perimeter. He also cleaned up as he went, so nothing was left messy afterward, which I appreciated. Overall, the work felt careful and not rushed. Pricing was reasonable compared to a couple other quotes I got, and they offer a 3-year warranty, which gave me some peace of mind. So far, I'm happy with the service and would use them again. Will update if anything comes up later.

I contacted C2C for pest treatment. We were having occasional bugs show up throughout the house and…read morein random places. Contacting them and setting an appointment was easy via text. I was the complicated one, they really worked with my weird busy schedule. Thankfully, Tonya was able to put an appointment down a few weeks out. Tonya was easy to text and responded right away, I liked that. Once we were scheduled she sent me an email confirmation, which I completely overlooked. But the email explains what we need to do to prepare and post treatment. Marq came out, assessed, he scheduled treatment day and explained we'd have to be away for a few hours especially since we have a 5 month old. Treatment day came, and I tried to do my best to prepare. Moved most of the furniture off the walls and clear the counters. I was doing my best to have the best result. Marq came out, went over the areas he'd cover- exterior, interior, and garage. He worked quickly, done within 20-30 minutes. I would definitely keep them in mind if I need them in the future.

Great company got the job done Tech Mark was friendly and…read morecommutative Would recommend this business

I can't thank Reuben and Headshots Pest Control enough for coming through when I needed help at the…read morelast minute. As a real estate agent, timing is everything. After another termite appointment canceled, I was scrambling to find someone who could help the same day. Reuben answered the call, rearranged his schedule, and showed up quickly to save the day. His professionalism, responsiveness, and willingness to help on such short notice made all the difference. He was thorough, knowledgeable, and took care of the problem efficiently. If you're looking for a pest control company that truly understands urgency and delivers exceptional customer service, I highly recommend Headshots Pest Control. Reuben went above and beyond, and I'll definitely be referring clients to him in the future!

Wasp nest removal service was request…read more Ruben responded in a timely manner. I was in the needed for a someone to removed two wasp nest under the house eves after Ruben removed the wasp nest he did a walk through around the property to make sure there was no additional nest forming. Great service and the price point was right. I would recommend this company and if I need a future service I will be contacting Ruben.

Gabe Mercado was super informative and was really reliable , he took care of all of my issues and…read morequestions . I would recommend to to anyone who needs help with pest issues. His pricing was very reasonable. Thank you so much Mercado and sons !! Mrs. Conway

Very kind and helpful! The gentleman who helped us gave some helpful tips and educated us on some…read morepreventative measures. Will definitely use them again for any future needs.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

The staffs are very nice and knowledgeable. The inspector was being patient and explained…read moreeverything in details to us about the treatment plan and what he found. They also having affordable pricing and flexible in schedule.

Joshua was recommended to me by my real estate agent, who mentioned that of everyone they've worked…read morewith, Joshua is the easiest and most efficient to work with. The process to coordinate the treatment was painless, a time was scheduled for inspection, it was conducted, a report was sent to us, scheduled another time for treatment, done! Thanks Joshua and team for the fast turnaround on everything, it really makes a difference to work with vendors that minimize guesswork and have the process streamlined.

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

I have been using Team Champion for years for termite control & I have no plan on stopping . So…read morewhen I seen that I signs of a mouse in the house, I immediately called them. The customer service was amazing, They came right out , literally the next day to inspect & I WAS VERY PLEASED .. I got quoted for the service that was needed , agreed and the guy was able to come the very next day to service me . THE SERVICE: Basically patching up entry ways and setting traps in the attic & garage . THE PRICE: $1800 I know that was ALOT . And once i seen the process i felt played . The guy who came out used Gaps & cracks to seal cracks. YES THE $5 can that was at home depot . The patch work and the service was definitely not worth the price. I was disappointed in the fact that I had to request something more on the lines of cement. For $1800.. top of line the products and procedures should be in place. The ONLY PRO: is the one year warranty. MY ADVICE: call any pest control company , get the free estimate, have a handy man patch you up. & If you're not brave enough, MAYBE call them to set up the traps and poison . MAYBE ... Im sticking beside them for termite control . But this was a veeeery expensive lesson that i hope nobody else has to learn. The ONLY reason this particular service got any stars is because the customer service really is good!