Well, let me start out my review by saying this... I placed my order at 8:22pm. It is now 10:09pm, and my food finally showed up. That means almost 2 hours to deliver. This is after I called the restaurant at 9:30, asking where my food was, they told me they had the wrong address, and that my food would be there in "a minute" - my food didn't show up til 40 minutes later - 1 hour and 50 mins. waiting time, total.
If that wasn't bad enough, when I called to check up on my order, I actually heard the owner pick up and hang up on me - not once, not twice, but 6 times in the course of 10 minutes! Not cool, India House.
On *top* of that, upon opening my delivery bag, I realized the raita that I ordered wasn't included.
That's already 3 strikes, and I haven't even begun my meal! I was really hoping this food would blow my mind to make up for terrible delivery, lacking raita, and rude worker who answers... or should I say, refuses to answer... their phone.
Anyway, moving onto the food.
The mulligatwany soup was delicious. In my opinion, a perfectly slightly-sweet tomato mixed with oil and lentil. I can see how some might say that the tomato is too sweet - definitely sweeter than most mulligatawny - some might even go so far as to compare it to sugary Spaghetti-O sauce. They have a fair argument there, and normally that would turn me off, but for some reason, this works. The lentils were also a little under-cooked, but the flavors pulled the soup together so nicely that I was able to look past it. I'd recommend this. 3/5
I ordered chicken madras, with "medium" spiciness. For $12 I received a pint-sized wonton-soup container full of chicken (I'd say about $6 worth) - that was so horrifically dry, that it felt like I was chewing on leather. The fact that it was in a literal tub of sauce didn't even help. And not just dry, but not spicy, either. I understand that choosing "medium" spiciness is a lesser degree than choosing "super hot" spiciness, but this wouldn't even be labeled as mildly spicy. I think the best description, sadly, would be "flat-out bland".
The chana shag was a complete disappointment. There were, at most, 8 or 9 chickpeas in the entire dish. The spinach was so sickeningly sweet that I couldn't even get halfway through it. There was no spice to it whatsoever. Not to mention, the restaurant gave me an absolute pathetic amount of rice - didn't even fill the container up.
The "specialty" naan that we ordered, which supposedly included cheese and keema (meat), had absolutely no meat or cheese- in it, or on it. It was plain naan, with a handful of scallions on top.
There was no pappadam with our order, and all 3 condiment containers (your average size) were half full.
When they finally delivered my raita at 10:35pm (did I mention that I placed my original order at 8:22pm?), it was SWEET! Almost tasted like rice pudding, without the rice! For those that don't know raita, it's the equivalent of greek tatziki and is made with yogurt and lemon juice (just to show you how *not* sweet it's supposed to be). And the amount I received was the size of a condiment container! Are you really charging people for this?
My bottom line is this - unless the owner of this restaurant read this review, felt absolutely horrible, and called me to offer me a refund on everything I just stuffed in the fridge (which will eventually be thrown out, because most of it is so lacking in taste that it's inedible), then, and only then, would I give this place a second chance. I just dropped $30 on food, and am *starving* at 11pm, because this stuff was so awful. And being so rude as to hang up on me every time I tried to call to find out the status of my order - after it's been over an hour - that's not just unprofessional, that's unacceptable.
I was going to say that this was the worst Indian food that I've had in Brooklyn, but the more I think about it, the more I can honestly say that it's the worst Indian food I've had in NYC. And worst delivery experience, too!
No thanks, India House. I'll take my business elsewhere. read more