I was planning to stop at another fast food restaurant it as I drove by In-N-Out I noticed the drive thru only had ONE car in the queue. STOP! I walked into the restaurant and right up to the counter. The lobby was clean and fresh as usual. Ordered my meal and sat down at a table. While seated waiting for my meal "Paula" was working the lobby. She was sweeping the floor AND bussing tables!?!? She even asked people if they needed any condiments (!?) The food was the usual, good quality for the $$ But I wanted to recognize Paula for being a friendly, smiling (she enjoyed her job), and was definitely making everybody's experience a positive visit read more

We usually go to the one of Campus in Irvine, but we visited this one since it was close by. Not good. They majorly screwed up our order. Left out a burger completely and put onions on the one burger they did include. The fries were OK. Had to completely throw out the order since we did not have time to wait for it to get corrected since they were so busy and cannot eat onions. Probably won't come back to this location. The Campus location never screws up our order ever. read more

Had varied experiences with two different employees here: Jessica - super kind, friendly, and sweet! Just the nicest employee I've ever encountered at an In-n-out! She made the ordering experience pleasant! Leslie- condescending, rude, and unhelpful. Customers shouldn't be scowled at when asking for their orders to be corrected. read more

The service was good and food came out within a reasonable time. It's like any other typical in n out for my first time it was not as clean as other in n outs I've been to but maybe it could just be this one time. The trash was piled up and a little over the place! read more

I went through the drive thru and it really wasn't bad at all. The line looked long at first, but it moved pretty quickly. My order came out fresh and everything was made correctly. The burger was hot, the fries were fresh, and the food was just as good as always. I got a puppy paddy for my buddy to enjoy. read more

In-N-Out Burger - puppy patty - Burgers Near Me - Tustin, California

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This location is at The District which is a busy area. It's in a plaza with Chick-fil-a, The Halal Guys, and many other food options but still has long lines. Other than that it's pretty much like every other location you've seen with the palm trees and the red and white interior. My go-to order has been a double double animal style ($6.35) with french fries ($2.40) for a long time. If I'm feeling extra hungry I'll order another patty and slice of cheese for a triple triple. The burger is delicious, fresh, and inexpensive. The fries are soft and more limp but if you want you can ask for medium well or even well done for a crispier product. Asking for spread is a must and I dip my fries into it. It's best eaten fresh right when it's ready but it is so good all the time. read more

In-N-Out Burger - Double double animal style, cheeseburger animal style, fries - Burgers Near Me - Tustin, California

Does this place really even need a review? I feel rhetorical even typing this because this is just the best. It doesn't get better than in-n-out. I will say, while they all operate the same. The one on park Ave at the district is the best one in Irvine/Tustin area. If you prefer fries crispy or softer, just say that when ordering and they'll help you order them to your liking read more

In-N-Out Burger - 3x3 Flying Dutchman - Burgers Near Me - Tustin, California

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Consistent with the quality of their food, the only drawback is that the drive through is always soooo long. Not the fault of in n out, they're just always slammed at this location (I mean... I guess you could say most all their locations) The service is quick with their drive through team that takes your order with their tablet. Always friendly, and I've never had an incorrect order! read more

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A good spot for burgers that's consistent with the rest of the chain. This location is in the corner of the district closest to the Jamboree/Barranca intersection. There's a decent amount of parking, but you just have to be careful because some of the spaces may get blocked by the drive thru lines for this restaurant and Chick-fil-A. They have both indoor and outdoor seating available. However, the few times that I've opted to dine outside, there was a very strong mulch smell from the plants. The service is normal, nothing outstanding and very standard with the rest of the chain. The food comes out as quickly as they can make it. They try to keep the location as clean as they can. The food is very consistent with every other location that I've been to. There are a few occasions where I've received burgers and the buns were very cold. Other than that, everything matches up to what you would expect from the chain. read more

In-N-Out Burger - Cheese Fries - Burgers Near Me - Tustin, California

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In N Out at The District delivers exactly what you expect from the brand and continues to show why their customer service and organization have been dialed in for decades. This location is no exception. The interior is consistently clean, from the dining floor to the bathrooms. Employees are always wiping down tables, sweeping and even grabbing people's trash which keeps the place looking fresh no matter how busy it gets. The burgers come out fast and they handle customizations flawlessly. I usually get a 4x4 ( meat x cheese) with grilled onions and chopped chillies along with fries cooked light well for that crispier, firmer texture. They get it right every time. Parking is also convenient. Since this In N Out sits in the corner of a large plaza, you can always find parking if you are willing to walk just a few extra steps. Overall, this location is reliable, well run and consistently delivers a great meal. I recommend it. read more

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This is just a classic burger place. Has a cult following and I can see why. Try the flying Dutchmen with whole grilled onions and mustard. REALLLLLY good. Staff is always friendly which is nice too. Keep in mind there is ALWAYS a line, drive through and inside so don't think it will take 3 mins to get your food. Inside is kind of like an old school dinner which and they have outside patio as well. read more

Today I dined in and had amazing experience thanks to Paula! She provided great service, with a smile on her face the entire time. She helped take our tray when we were finished, and maintained cleanliness and organization. I appreciate Paula's attitude, work and eagerness to help every customer. She was very kind and I hope in n out recognizes her for her outstanding work. Our food was very yummy as well. read more

Anytime I'm in the west coast, I always have to stop by here and get animal style for both the burger and the fries. Staff is always friendly and the place is always packed. Friendly service. read more

In-N-Out Burger - Burgers Near Me - Tustin, California

I stopped by In-N-Out recently and had a solid experience overall. The place was packed, as always. Despite , the staff kept things moving at an impressive pace, so the wait didn't feel nearly as long as I expected. My order was fresh, hot, and made just the way I like it, which is pretty much what I've come to expect here. The dining area was clean considering how busy it was, and employees were friendly and efficient. It's not exactly a quick in-and-out stop during peak hours, but the quality and consistency make it worth it. read more

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Place is always packed but it is run very efficiently and service is attentive. They keep the dining area very neat and tidy. As for the food, the options are somewhat limited but what they have serves the masses well and the prices compared to other similar competitors is very competitive. The only minor gripe is there fries. read more

Parking's pretty easy since it's in a big plaza with Whole Foods Market and a bunch of other stores. It's also right across from The District, so there's plenty to do before or after you grab food. The plaza does get busy, but there's usually enough space if you're patient. Service here is quick and efficient, which is pretty much what you'd expect. This is the only In-N-Out Burger I'll go to in OC because they consistently get my order right. I'm particular abd like my extra toasted buns and grilled onions. Other locations have let me down with soft, basic buns, but this spot nails it every time. And the fries are perfect when I order them well-done. read more

First Time at In-N-Out: The Hype is Real! I finally checked this off the bucket list at an Orange County location, and honestly, it lived up to the California legend. The Vibe & Service Insanely Busy: I went during peak hours on a Wednesday night and the place was packed. Fast AF: Even with the crowds, the customer service was top-tier. They move people through the line so quickly, it's honestly a science. The Energy: It's definitely crowded, but the vibe is fun and the establishment is kept very clean. The Main Event The Secret Hookup: I went for the Animal Style burger (it's on the "secret menu"--ask for it!). It was easily a 10/10 burger. Milkshake Win: I grabbed a strawberry milkshake and was happy to find it's actually "sippable" through a straw--not one of those you have to eat with a spoon. Good to Know No Outdoor Seating: This specific spot didn't have any tables outside, so be prepared to squeeze in or eat in your car. Location: It's tucked into a shopping center parking lot, so navigating the traffic can be a little tricky when it's busy. The Verdict For a first-timer, this was a total win. If you're in OC, you have to stop by, just be prepared for a crowd! read more

In-N-Out Burger - Burgers Near Me - Tustin, California

Geographically, this location has an excellent path for the drive thru lane which accommodates the long line (that moves quickly!). The inside is spotless with plenty of crew to serve the constant crowds. The burgers, fries and milkshakes are a treasure because they are so delicious. Allyson was a Rockstar efficiently handling my need for multiple gift cards in different denominations and gift receipts. Of course had to leave with a double double! read more

In-N-Out Burger - Forever busy because it's so delicious!! - Burgers Near Me - Tustin, California

In N Out is my favorite burger joint... I grew up with it so it's very nostalgic. They have a simple menu of just good ol' burgers, fries, drinks, and ice cream shakes. Yum! This location has solid fries and they aren't overly salty like some locations. I usually get their cheeseburger and animal style fries, and if I'm feeling indulgent, I'll also get their vanilla or strawberry shake. Happy eating! read more

It's been a few years since I've been to this location but I've always had a great experience! Of course lines are long, it's in-n-out, but they move fast here. Recently stopped by late on a Saturday night and enjoyed a grilled cheese meal with my sister. Tables were clean, service was great, and the vibes were vibin'. read more

In-N-Out Burger - Burgers Near Me - Tustin, California

I've been coming to this In n Out for a long time and have never had any issues. Unfortunately, this time we found a fly inside the wrapped bag and a hair in the fries. I was pretty upset having to drive back, but Jared completely changed the experience. He apologized right away, replaced our food, and even gave us some gift cards. His attitude and customer service were great, and he handled the situation professionally. What started as a bad experience ended on a positive note because of Jared. Thank you, Jared, for taking care of us! read more

Love that they are open late, came close to closing so we sat outside to eat. Great customer service which I always expect from In N Out! Food was amazing and fresh as always. read more

In-N-Out Burger - YUMMMM! - Burgers Near Me - Tustin, California

I've been going to this location multiple times and decided to go here again because it was close to the house. All the times that I've been there, the fries that they make are honestly not up to the other in n out standards. They over season the fries with so much salt that it's not even edible. I had to throw it out because of how salty it was. This has been an ongoing problem and it's only at this location specifically. I've been nothing but a committed customer here and the least they could have done was to serve foods that aren't salted like the Pacific Ocean. read more

Although everything is supposed to be the same everywhere, I've noticed that burgers differ from one location to another. In some places, the buns are over-toasted and there's not much filling, while in others there's more. I've noticed that this place does it better than the others. Either way, the cheeseburger at In-N-Out is my favorite. I don't get the fries because they're dry, so I usually just go for a cheeseburger or a Double-Double. By the way, special thanks to the chain for the lemon water. I don't drink sugary sodas with corn syrup, so water and a burger is almost healthy haha. read more

This place is always amazing, I live in Santa Ana but always make the trip over because of how amazing the service is here! I just placed and order and wanted to give a shout out to Kyle who helped in the drive thru - he was so patient and provided good service truly an amazing day to start the day ! read more

Friday night. 11:35pm. Short line Jess the awesome young lady taking the orders was amazing!!! I work in the industry, but "high end" and she checks all the boxes of being a professional. Smile, attitude, attention to detail, exuberance, etc. Bravo!!! read more

Paula at In-N-Out is seriously one of the nicest employees I've come across. From the moment I walked in, she greeted me with a big smile and such positive energy. She was patient, friendly, and made sure everything in my order was perfect. You can tell she genuinely cares about customers and takes pride in her job. It's rare to see customer service that feels this authentic these days. Paula made the whole experience better just by being kind and attentive. In-N-Out is lucky to have her -- she definitely stands out! read more

In-N-Out Burger - Burgers Near Me - Tustin, California

Some of the best burgers in the US, in terms of value for money! Juicy, powerful, fast service, any burger customization to suit your taste! read more

In-N-Out Burger - Burgers Near Me - Tustin, California

Really disappointed with the service from Millan. She was rude and had a really bad attitude the entire time. I understand everyone has bad days, but the way I was treated was completely unnecessary. It made the whole experience uncomfortable, and honestly, it ruined my visit. I hope management addresses this because customers shouldn't be treated like that. read more

This place was poppin and they are quick food super delicious staff super friendly! Prolly best in n out I have ever had!!! read more

In-N-Out Burger - It was that good!!! Flying Dutchman with fried mustard grilled onion wrapped, animal style fries w chopped chilies didn't stand a chance - Burgers Near Me - Tustin, California

The Best Burger on the planet Always fresh. In-N-Out makes the best burgers at a great price too.

Busy location but food tastes great! Quality remains the same as every other location and they speed through orders in a timely manner

Oh In-N-Out, you never do me wrong. This is our local spot when we're craving a quick and easy meal that's filling and cheap. This particular location gets as crowded as you'd expect. The line sometimes goes all the way to the entrance to the District near the Wells Fargo so make sure you don't miss it on your way in. I've never dined indoors, I usually get our items to go and despite how crowded it is, they are very efficient. The staff working the drive through in particular are so quick taking our order and moving us along. I really appreciate them working so hard and standing outside in the heat some days can't be easy. read more

MY FAVORITE! How could you not love IN N OUT? I always order #2 cheeseburger with grilled onions, chopped chilli, cut in half, with animal style fries and a lemon up. I will eat in n out til the day I die. read more

In-N-Out Burger - Cheeseburger with grilled onions & chopped chili, cut in half. With animal style fries - Burgers Near Me - Tustin, California

In N Out is always amazing but the cheeseburger I ordered was the best I've ever had!! It was the perfect mix of everything! Make sure to try out a cheeseburger animal style. It is so good! It gets really packed and busy at this location so you might have to wait for a table. read more

In-N-Out Burger - Cheeseburger, double double cheeseburger, fries - Burgers Near Me - Tustin, California

What we ordered to enjoy in the car: Cheeseburgers, mustard fried Extra lettuce Extra tomato Whole grilled onion/whole raw onion + Chilies Extra toast Fries and animal fries, light well Yummy! read more

In-N-Out Burger - ows a box of fries and a burger - Burgers Near Me - Tustin, California

Worker coughed all over my food. I don't understand why she wouldn't step away or wait until the food was closed before doing so. Least you could do is make it fresh. Asked a different worker for ketchup to avoid the germ hands but she came il and grabbed them anyway smh. Gross. read more

In-N-Out Burger - Cheeseburgers - Burgers Near Me - Tustin, California

We had the most incredible Girl Scout field trip at In-N-Out--truly beyond a 5-star experience! From the moment we arrived, the entire team made us feel so welcome. They were friendly, patient, and genuinely excited to have our girls there, which made such a difference. The staff went above and beyond to make this visit not only fun, but also educational. They took the time to explain everything in a way the girls could understand, answered all of their questions with so much enthusiasm, and made each one of them feel special. A very special thank you to Assistant Manager Lisa, who was absolutely amazing. Her kindness, professionalism, and warmth stood out in every interaction. She made sure everything ran smoothly and created such a positive, memorable experience for all of us. You can truly tell she cares deeply about both her team and the guests. We are so grateful for this unforgettable experience--our girls are still talking about it! Thank you for your outstanding hospitality and for making our troop feel so valued. We can't wait to come back! read more

Just ate here today but have eaten before also. Julya helped with our order so well and customized it to our needs with a smile and ample courtesy!. Spoke to the manager Eric and complimented him and his staff on courtesy, excellent manners and total customer focused. We will go again. read more

It's the same burger with the same taste every time I buy it. I'm not a fan for in n out compared to my boyfriend who could eat this for the rest of his life if he could. But the quality of the burgers here are good. They do taste fresh. This in n out in particular has a smooth line in the drive through. You don't see yourself waiting for 20 minutes without moving inline. I think that's what I like most about it. It's also the only in n out in a heavily packed Tustin legacy area. The in n out in Tustin Marketplace is a lot slower compared to this one. read more