Everyone showcased excellent customer service skills except for a young little boy on the inside of…read morethe garage. No manners or respect when it came to directing me how to pull into the spot. Full blown attitude and disrespectful tone. Light skin with braids. If this location let go of him it would make the service and overall experience 10 x's better

I love this place it's so convenient the manager Irwin greeted us when we pulled in. He asked if we…read morewanted water tea or coffee while we wait. They cleaned off our window as we were getting our oil changed. They are able to look for several things while you are here and always ensure your tires are at the right psi. Everyone was friendly and attentive

Honest, professional people running the place. THey only do what is needed for the car not extra…read more I have use them for my cars for about 30 years.

They told me they couldn't align my car due to a loose control rod. Both lower control rods were…read morereplaced the day before by my mechanic. I took it to another shop who completed the alignment right away. How sad! They have gotten many positives reviews but not from me!!

The experience was very typical for jiffy lubes. The workers were so friendly, I assumed the CEO…read morewas there visiting to look at how they did things. They did everything but say "your grace" after every comment. If you need a oil change, or a ego boost, I'd recommend this one.

I went here to do an inspection and my suspension was old so they suggested to change and they…read morechange it which they did but they didn't do an alignment so when I went back, they said after you do anything with the axles the shocks anything with the wheels you have to do an alignment, but they don't have the equipment. Why would you do all that work and you don't have the equipment to do an alignment so they're just greedy and don't really care about the customer safety and I don't know what happened. They were great before now. They just suck and I'm never going there again. Good thing there's a Mr. tire next-door.

Gary's was able to get me in and out in just one day. I needed my brakes redone and my 90k service…read morecompleted and they completed it all within an 8 hour time frame which was really nice, they also had speedy enough WiFi, and a small but comfy enough waiting room. The mechanics were nice and explained everything that I was paying for and made the decisions easy for me to understand.

Great people, very responsive and helpful. I would highly recommend visiting Gary's Automative for…read moreany of your car troubles. 5 stars.

Helped a ton to replace wrong tire size quickly. Patrick also has a great personality :) great…read morevalue on the fix: i got the replacements quickly overnight and only for the difference between the cost per tire. Just be patient and nice, you'll get the best service!!

Manager and staff are untrustworthy; services are left uncompleted or ignored/neglected KNOWINGLY…read more I requested for an oil change and tire rotation last week, come around this week to find out there was no oil change done and tire rotation done. Confronted the manager regarding this issue, he did not take any accountability, feigned ignorance, and simply did not care whatsoever. This location has no values, please just go somewhere else, anywhere else but here.

I take my car here for everything because they there reliable and trustworthy mechanics that work…read morehere. You also can't beat their prices!

Never had a good experience here. Completely unreliable. Been there multiple times during regular…read morelisted business hours to find the shop closed and no posted sign or message on the machine. Made appointments and confirmed multiple times just to show up and have them to say I'm not on the schedule and turn me away. And then there's the actual mechanic work. I had SO many complications with the initial installation they made, and not only did they refuse to take responsibility, but their mistake caused me to be fined. The issues pursued on and off for MONTHS before I finally took my car to a more reputable mechanic. He said it was a "very crappy installment" and removed and replaced all the parts H&H worked on. I have had zero issues since. I also now go to Caton Auto in Laurel for recalibrations, which are MUCH cheaper there and the staff is incredibly helpful. This shop is closest to me, but I drive all the way to College Park now because I can actually trust the service there. Fortunately, I will never have to go to this shop again.

I went to get my tire checked out. I found out, I had a nail in my tire. The shop was able to…read moreremove the nail and fix the tire. It didn't take long. It didn't cost much to get the tire fixed.

They are life savers. Got a flat tire on 95, and they actually came to the side of the road and…read morefixed the tires for me. I would have been waiting for hours for roadside assistance. Only needed the front two done to leave. But, they got there so quickly and did such great work, I drove to the shop and got the back two tires done. They helped me out of a bind, and for a good price. I very much appreciate it. Definitely recommend getting tires, and any roadside change from them. Thank you again!

Just being a girl, i did not know what I'm doing or what I needed exactly, but they were so kind…read moreand helpful as i got new tires. I was in and out in really good time. would definitely recommend for new tires!

I have been to this place twice and both times the staff was rude, indifferent, and gave me rubbish…read moreanswers. The first time, I needed a tire fixed and they wouldn't give me a quote. The second time, I needed a tire replaced. The staff person there told me I would need to order a matching tire even though I told him I didn't care about matching tires. When I asked him how long it would take, his answer was "it depends". I told him I would have to wait since I wasn't dropping it off so if I made an appointment, I would expect to know how long I should plan to wait. He just shrugged and said "it depends on how much work we have on that day". That is not what an appointment means. Anyways, Discount tire next door changed it in an hour, cost less, and provided great customer service. I would not recommend anyone, especially women to go here. This place is run by misogynists. The staff person just kept smirking at me while saying "it depends" and "we have other work to do".