This salon is beautiful, modern, and clean, with great customer service and a relaxing atmosphere…read more The online booking system and ability to text with questions are very convenient. Customer service was top notch. Kathy, my nail tech, was patient, talented and polite. I'd worn gel-x for the last 18 months or so, done at a different salon, and decided to try polygel on my first visit to this salon at Kathy's suggestion. It's been about two weeks since I got my nails done, and they still look quite good. The salon says that most people go 3-4 weeks between fill-ins, and that appears to be true.

the physical place is clean and pretty. The music selection was great, and the massage chair for…read morepedicures was Amazing I was looking forward to a full pampering day and scheduled pedi, with xtra foot massage, hand massage, and neck, shoulder massage. I was informed they didn't have the technician available for a neck, shoulder massage but the rest they could fulfill. the lady did a wonderful job with the pedicure although I paid for a hot stone massage and it wasn't hot. the the foot massage was just stroking my feet for 20 minutes, clearly she was not knowledgeable about massages. I would have preferred to be told they could only do the pedicure. I left after the pedicure and paid for 20 minutes of feet stroking. good idea, still working on the execution. Not worth the price though.

I really enjoyed my services of having a manicure and pedicure. Since it's grand opening, this has…read morebeen my go to nail place. Kim and Helen are fantastic nail techs who I've had appointments with. There are walk in appointments readily available.

Great service. Friendly staff…read more Knowledgeable and able to do the designs you have chosen. Brought my daughter here when I was in the area and this place did not disappoint. They did a wonderful job on her nails. The only downfall was the price. A bit overly priced then other places I've been to back home in Philly.

I visited the Nail Bar for the first time and I have no complaints…read more I stopped in on a Saturday afternoon and I was surprised that it wasn't crowded. I went in for a pedicure and they took me right back. I didn't have much time and needed just the basic pedicure. The ambiance was very nice, the entire place was clean... even the bathroom! The lady that did my toes was quiet but friendly. It was a bit too warm in the shop so I asked if they could adjust the temp and they did with no hesitation. I will definitely return.

This salon is not truly Black owned. It is falsely advertised as so. The owners are a husband and…read morewife from Korea. When I was there they had Fox News on both tvs. And my nails look horrible. Very disappointing

Total Scam! Worst…read moreexperience ever! The Google business profile says the office is in Columbia, but it's not, it's a completely different location in Baltimore. Moreover, the website has an option to book an in-home service which I did and to which they never showed up to and marked me as a no-show instead. When I asked the representative about their website booking option, they said they don't do that anymore, but they still charge the deposit and allow you to procede with that option. Now they refuse to rebook me, return my deposit and plain asked me in poor Englsih not to contact them again. This is ridiculous! $80 for nothing!

As someone who likes Japanese fashion and makeup, I have been searching for a while a place that…read moredoes Japanese/Korean style nails and I found one in the middle of MD. And outside my nail art coming out great, what I really enjoyed was how knowledgeable and prompt the nail techs were (Kitty and Michelle). Throughout my set with Kitty she gave me the lowdown on the differences between gels, was very receptive and collaborate of the designs choices we made, and even explained to me how to better my nail health. It is an intimate experience and I feel like coming here has given me more courage to go out of my comfort zone and explore this passion of mine even further. Would definitely come back again for another set!

Mother/daughter mental health day. Owner, very personable…read more Upon arrival we were greeted with a choice of champagne or mimosa. Clean and comfortable with massage chairs and privacy. Many options to choose and we had wonderful gel pedis. Will return in the future and when we are in the area.

I chose this nail salon because they were able to take me right away, which I appreciated…read more Unfortunately, the service itself was very disappointing. I came in hoping to unwind after having a very difficult day mentally, but the experience only made things worse. The technician who worked on my pedicure made several negative comments about my feet that felt unnecessary and borderline insulting. Instead of making me feel comfortable, I felt judged and embarrassed. The most concerning part of my visit was when he used the pumice bar. He scrubbed my heel so aggressively that it began to bleed. My heel immediately started hurting and stinging, and I was shocked that a relaxing service resulted in an injury. No one expects to leave a pedicure in pain. I understand that feet can require extra care, but there is a respectful and gentle way to communicate with clients and perform a service. I left feeling hurt--both physically and emotionally. I hope the salon takes customer care more seriously and ensures technicians treat clients with kindness and use appropriate care during services.

Just had my first hair cut with Ashlea and she was awesome! She listened to what I was having…read moreissues with, what I didn't want (like a lot of length taken off) and she talked to me about my inspo photos. I've had some expensive curly cuts where they scolded me for not using their specific products and when they styled my hair there was so much product it almost felt greasy. Not the case with Ashlea! It turned out looking great and she actually styled it well too. The cherry on top is that she is nice and friendly. The salon is beautiful, feels clean and has refreshments. I'll definitely be back! Thank you!

Great service. We've had cuts and colors here for about 10 years. We recommend Laurie.read more

Excellent service-very accommodating and personable. The spa pedicure with the callus remover and…read moreparaffin wax was just what I needed and I was very happy with the service I received. I came in tonight with my boyfriend at 8pm they were kind and still did the pedicures. Will return soon

PLEASE READ!! BEWARE. Columbia Crossing Center…read more This place is the worst nail salon ever. They conned my 12-year-old niece to get things that she didn't understand or even had the money to pay for; I sent my niece in to ask them how much it would be for a basic pedicure with regular polish and a full set with get polish for her nails. They told her $60. so, I told her she can get them done. When I came back to get my niece, she said she paid $127, She had her toes done which they claimed to use dipping powder and that's not what she asked for. They claimed that her big toenail was crooked which was a lie and said they put a fake nail on there. My niece said no nails was put on her feet or fingers. Why would you continue to add things to a child service when they told you what they were there for? Her fingernails were just painted, and no acrylic or tips was applied to her nails which was supposed to be a full set. it was all a mess. They claimed that they did a full set to her toes after making up all these lies and prices, they couldn't verify. (I have never heard of a full set to toes lol) omg it was a mess. my poor niece was so sad on her birthday because of this. I told them that was not what she asked for and that was too much money for something so simple. they refuse to remove the stuff off her toes and fingers and refund me or give me a percentage of my money back. My niece had to call her dad for more money to pay for this crap once they were done and gave her a price of $127. I wasn't aware of all of this until I picked her up. This is bad service and they need to be exposed. I know how nail salons try to get over so that's why I sent her in there for a price before they got started and we were still scammed. Pictures below. The work was sloppy and they cut my niece finger.

DO NOT GO HERE ...Horrible treatment and experience I've never been treated so rudely horrible…read moreattitudes male staff throwing around items after I pointed out he cut one nail way shorter than all the rest of the tips, they first did my pedicure which was the quickest laziest short pedicure I've ever had. I was so disappointed in the way I was spoken to and then he refused to finish my nails and made me put my fingers in pure acetone and then began to peel off the tips he glued on so I could leave I was in pure shock and embarrassed I'm from CA, so I wouldn't go back, but feel this needs to be made public so others don't waste time or money for a horrible service. I went down the way to Posh Nails and they were so nice and did an amazing job ! I would have reported to someone if I could have! Worst place ever

I love this place! I only go to Nari, if she's out of town I will go to Julie (the owner). The only…read morereason I didn't give them 5 stars is because I always make an appointment and I'm always seen 20-30 Mins after the time of my appointment. It's very annoying, but the work that they do is worth it. So Nari doesn't work there anymore... I was really sad, BUT between Julie and Emily, I'm never disappointed. I will always ask for Emily from now on!

As a gift for my birthday, my husband booked me an appointment for an one hour European facial. He…read morehandled the booking and payment which I believe was all done virtually. My last facial was many, many years ago so this was a great experience for a service other than massage which I usually steer towards. The room was very calming and clean. Nice beachy music was playing. The products all smelled amazing. The steam was a bit overwhelming but I go through it and assuming it helped with extractions afterwards. Overall, I felt taken care of during the facial and will be happy to return for future services!

They would get no star but yelp won't let me do that..I like the original face place located in…read moreanother part of Columbia..The "newer" Face place has a bigger space..but the current owner who bought it and moved it...took away something it used to have. She expected all the old clients to stay and rode the wave of the name alone..There's aren't many practitioners left to chose from except for the amazing team estheticians that have been with the company way before Stephanie every owned it..

I have been going to Rose for over 10 years, and I can honestly say she is the best! Rose is…read morecaring, attentive, and takes great pride in her work. She truly listens to what you want and takes her time to make sure every detail is perfect. Her work is consistently thorough, and she genuinely cares about her clients and the quality of her work. I always leave my appointments feeling happy and confident with my nails. After more than a decade as her client, I can highly recommend Rose to anyone looking for a talented, professional, and caring nail technician.

What a terrible experience! I desperately needed a manicure, but my go-to nail techs (shoutout to…read moreSoniya and Lisa!) weren't available. So, I ended up with whoever was free, and it was pretty obvious why they weren't already booked. I made a last-minute appointment for a quick manicure, and I got stuck with Vivian, who gave me one of the worst manicures ever. It felt like she didn't want to be there at all. All I wanted was my cuticles trimmed and nails shaped--no gel, dip, tips, just my natural nails. That wasn't her vibe. She skipped the buffing block and did a lousy job filing and shaping. I even had to remind her to make my nails the same length, which she huffed about. When I washed my hands, she asked if I wanted clear nail polish. I said no, and she said, "You're done." I had to ask about the warm towel and hand lotion, and she brought those out all begrudgingly. I paid in cash, and she just walked off when I asked for change to leave a tip. So, I ended up leaving my tip at the front desk, which is incredible since I've been coming here for years. I hope they provide her with some customer service training.