I tried calling for an appointment no one answered but I went anyway and they took me even though…read moreit was closing hour. I'm very grateful since it's difficult for me to get away. They are full service, very clean upscale. Highly recommend

I visited this Luxe Nail Spa for the first time and was disappointed. My nail tech was very nice…read moreand did a good job, but the salon itself was not clean. The chairs and floors were dirty, and several employees were sitting around doing their own nails instead of tidying up the salon. It is a. beautiful salon with friendly staff, but they really need to do a better job with cleanliness. I don't think I will

Loved it! Very affordable for the premium services, and lots of color options!! They are very kind…read moreand welcoming, and they talk to you, but don't force conversation, very introvert friendly! The atmosphere is clean and professional, and the design sleek and modern. Had a lovely and cost effective time!!

Terrible experience! The nail tech just started ripping off my previous gel manicure instead of…read moretaking it off properly, damaging my nail beds and breaking one of my nails. (I started getting gel manicures to grow out my natural nails.) And to "fix" it he put on a nail tip--this nail now does not match my natural nails at all. There was zero disregard for precision. Glue and gel got cured to my skin in so many places--contact dermatitis is a serious concern! The tech also did not do the cat eye effect properly--looks nothing like a cat eye. The tech also cut my finger while filing my nails (about 1cm long)! There also was no apology for anything, not for breaking my nail, not for cutting my finger. Needless to say, this experience makes me never want to return. I cried the entire drive home--I paid $55 to get my nail broken, nail beds damaged, finger cut, and nails I'm not happy with. I just got engaged and I got a fresh set to go along with showing my extended family my engagement ring this weekend. Very disappointing!

I FINALLY FOUND IT FOLKS!!!…read more I've been going to Refresh Nail Spa since winter 2023, after searching for salons that offer drill-free manicures and focus on natural nail care like IBX treatments. I ended up finding Bernadette, an independent nail tech who works there--and she's been an absolute gem. While she does use a drill (contrary to what I originally searched for), she's incredibly skilled, gentle, and precise--so much so that it never damages my nails. Her technique is both efficient and mindful, striking the perfect balance between machine and hand filing. Initially, I was getting regular gel manicures, but Bernadette truly cares about nail health, and she suggested switching to builder gel (BIAB). It was a game-changer. Builder gel doesn't require soaking off and allows for continuous fills--meaning you can build on top of your last set without compromising nail integrity. Since switching, my nails have grown so long, strong, and healthy, and a single BIAB manicure can last me up to 6 weeks! Beyond nails, Bernadette is a wonderful person--easy to talk to, knowledgeable, and deeply caring. She also specializes in pedicures for clients with diabetes or other health conditions, which speaks volumes about her expertise and sensitivity to clients' unique needs. If you're looking for a thoughtful, health-conscious nail experience, I highly recommend Refresh Nail Spa and Bernadette in particular. My monthly visits have become something I genuinely look forward to.

**APPOINTMENT ONLY** I have been blessed with Bernadette at…read moreRefresh Nail Bar for over 2 years, and I couldn't be more thankful for her! She is a delight in every way--knowledgeable, gentle, and truly dedicated to her clients. Bernadette goes above and beyond to meet individual needs, making each client feel like a priority in the most sanitary atmosphere. After moving from the West Coast, I wanted to continue using non-toxic products, specifically Light Elegance. Bernadette not only consulted with my previous artists but also went the extra mile to purchase everything I needed to continue my nail care routine seamlessly. Her dry pedicures, which are actually certified medical pedicures, are nothing short of transformative. Her work speaks volumes, and so does she--always professional and attentive. Bernadette is in high demand, and for good reason. If you want to experience top-tier nail care, join the waiting list as she is appointment only. I'm very grateful to have found such a talented and caring nail artist. Highly recommend!

I discovered this salon in July 2025 and was initially very impressed. Even though I'm from…read moreBaltimore and am temporarily residing in the Midwest, I made a point to visit MyAllure Nail Spa whenever I was home. My first few visits were positive, which is why I'm giving three stars rather than fewer. Each visit, I had a different technician. I typically get polygel with a design, and the results were generally solid until my third visit on 1/3/26. After calling about 45 minutes ahead, I was seen, but while the design was nice, the base of the polygel set was poorly done (the tech was also rushing for an upcoming appointment after me). One nail had a visible hole in the product, which was patched rather than properly smoothed and reinforced. Less than a week later, another nail cracked across the middle. On 1/11/26, I called to ask about availability for a repair and was told to come in. After checking in, I waited about 30 minutes before being told it would be another hour. During that time, I overheard a technician grouchily tell the front desk, "Just tell her to come back another time," while I was standing nearby. That felt extremely rude and unprofessional, especially given that I had called ahead, was told to come in, and received a confirmation text. I explained that if there was no availability, I should have been told upfront. I had driven 35 minutes from Baltimore and could not wait longer due to a flight back to the Midwest. I really liked this salon, but the combination of subpar workmanship on my last set, being turned away after calling ahead, and the dismissive behavior makes it hard for me to return. Please be honest about availability so clients don't waste their time. The cracked nail eventually split completely and injured the skin beneath my nail bed. This salon is on the expensive side, so to pay all that $$$ and not get service that matches just doesn't work.

What a relaxing experience. I felt like I was at a resort with how they were so accommodating and…read moreattentive to my needs and requests. I received such great hospitality, from being offered wine, snacks, water and refreshments, I felt valued as a first time customer. They took great care of my hands and feet. I will definitely be back.

They do a really good job. It's very clean and the people are nice. This is the only salon in…read moreColumbia that I've gone back to more than once.

I had an awesome pedicure given to me by Tracey! Her bubbly personality and conversation made the…read moreservice even more pleasant. It's always good being able to get good service by positive people and she is one of them!!

Excellent service-very accommodating and personable. The spa pedicure with the callus remover and…read moreparaffin wax was just what I needed and I was very happy with the service I received. I came in tonight with my boyfriend at 8pm they were kind and still did the pedicures. Will return soon

PLEASE READ!! BEWARE. Columbia Crossing Center…read more This place is the worst nail salon ever. They conned my 12-year-old niece to get things that she didn't understand or even had the money to pay for; I sent my niece in to ask them how much it would be for a basic pedicure with regular polish and a full set with get polish for her nails. They told her $60. so, I told her she can get them done. When I came back to get my niece, she said she paid $127, She had her toes done which they claimed to use dipping powder and that's not what she asked for. They claimed that her big toenail was crooked which was a lie and said they put a fake nail on there. My niece said no nails was put on her feet or fingers. Why would you continue to add things to a child service when they told you what they were there for? Her fingernails were just painted, and no acrylic or tips was applied to her nails which was supposed to be a full set. it was all a mess. They claimed that they did a full set to her toes after making up all these lies and prices, they couldn't verify. (I have never heard of a full set to toes lol) omg it was a mess. my poor niece was so sad on her birthday because of this. I told them that was not what she asked for and that was too much money for something so simple. they refuse to remove the stuff off her toes and fingers and refund me or give me a percentage of my money back. My niece had to call her dad for more money to pay for this crap once they were done and gave her a price of $127. I wasn't aware of all of this until I picked her up. This is bad service and they need to be exposed. I know how nail salons try to get over so that's why I sent her in there for a price before they got started and we were still scammed. Pictures below. The work was sloppy and they cut my niece finger.

Second time here and they are just as nice as the first time. Very welcoming coming in the door…read more The employees are kind and they take their time. Came in for a pedicure and the service was wonderful! Feels high class inside but reasonable prices in my opinion.

We visited the Venetian nail spa again today. This time with my daughter and of course with my bff!…read moreShe planned this whole day this is our favorite pedicure place! It's always pleasant and very calm. The chairs are massage chairs while you are getting your pedicures done. They are very meticulous and very good at what they do. They clean, massage, hot towel, and everything. It was always such a nice experience going here, i always feel relaxed and very comfortable.

Mother/daughter mental health day. Owner, very personable…read more Upon arrival we were greeted with a choice of champagne or mimosa. Clean and comfortable with massage chairs and privacy. Many options to choose and we had wonderful gel pedis. Will return in the future and when we are in the area.

I was nervous because of the negative reviews, but I needed a gel mani/pedi at the very last minute…read morebefore my trip. Nina did my nails and the look amazing! Took two hours from 6-8pm. The facility looks a tiny bit dated but still nice and functional. They offer free drinks. Getting my nails done is rare, but I will definitely go to Nina again if I need my nails done. I'm very happy