They have always given me thoughtful and attentive service, no matter what my problem was. Going to Import feels less like going to a mechanic and more like asking my friend for help with fixing my car. I would highly recommend them to anyone in need of a good, reliable auto repair. read more

Best shop around! The honesty and quality are 2nd to none! Had some error messages on my bmw and it ended being a loose hose and a clip so the just reattached them since they didn't need replacing and just sent me on my way. I will never go anywhere else! read more

Zachary did such a great job with my Jeep Cherokee. With the 100k tune-up and cooling system needed help. Professional work, great price and super fast. I definitely recommend this place. read more

I had such an amazing experience with Import Auto Clinic. They do really great quality & honest work. It's such an organized & straight-forward establishment, too, & they break everything down in great detail for you so that there's no room for you to question where your money is going. Thank you so much, Tim & Juan, for taking care of my car. I'm so appreciative. This is the only place I want to go to, to get my car services done now. read more

Brought our 2013 Sienna in for an oil change and to make sure our car looked safe to be able to drive to Vegas and back. Spoke to Garrett to make an appointment. He was super friendly and helpful. He explained everything that they would check thoroughly. Once we dropped off our car, we opted in for the text updates. When the guys were done inspecting our vehicle, we got a text with a link that had 4 tabs.."good", "needs future attention", "needs immediate attention", "service history unknown". There's a drop-down arrow that has a breakdown of all your cars' status! There are also some photos included with parts of concern. It also had a picture and name of the technician who worked on the car! So super cool! We called Garrett to verbally discuss the report. I loved the fact that he wasn't "forcing" us to HAVE get this or that service done immediately. I felt that he was honest and said that possibly next time or some time in the near future when we bring it back for another oil change they'll check on things to see if things need replacing then. I would definitely come back and definitely recommend coming here for your auto needs! read more

Import Auto Clinic - Inspection report - Auto Repair Near Me - Anaheim, California

I have been a customer for years. Excellent service and always willing to go the extra mile.

My new auto mechanic! After relying my dealership for service, I decided to try an independent mechanic. What a pleasant surprise Import Auto Clinic turned out to be. Tim was open and honest about the needed repairs with absolutely Zero upselling. He updated me when necessary and the repairs were done in a timely manner. This is the shop now for all 3 of my vehicles. read more

Stopped by here to get my air filters changed. Tim was a really great help and clearly cares about his customers and business. The whole team worked quickly and efficiently, even topping off my window wiper fluid. Great place, 10/10 recommend. read more

We have been going to Import Auto Clinic now for 2 years or so. Excellent work, reasonable price, great service. They do not nickel and dime you. When we were on the road and had sensor warning issues they were very helpful over the phone on recommendations. Bottom line, is that every service visit and repair has exceeded our expectations. Highly recommended. read more

If I could give ten stars I would! I've never been so excited to write a review. Import Auto Clinc is the only shop I will take my car to from now on. It feels great to break up with the dealership. Tim and his staff are amazing! I took my 2020 Range Rover Sport for a suspected coolant leak. I brought it in the morning and they even had a loaner car for me. Zero hassle. They performed a full diagnostic and sent me photos of the repairs that needed to be done. They did the work for a very reasonable price and i was able to pick up my car in the same day! I'm so happy I found you guys. Thank you Import Auto Clinic :) read more

I called Import Autocare because my car's splash cover had a loose bolt. They provided fast service and didn't even charge us. Really appreciated their help! read more

I brought my car in today because I had an issue with the alternator. Tim and Zac were wonderful and explained the whole process and everything that needed to be done. Very fast and efficient at their jobs and made it a priority to complete the car work in one day. Import Auto Clinic loaned me a car to use while waiting for my car to be finished, which was very thoughtful and a bonus for me. Thank you for the great customer service and fast work on my car! read more

I genuinely wish I could give more than five stars. Finding a trustworthy mechanic/ shop is invaluable, and this place is, by far, the best I've ever come across in my 30+ years of driving and owning vehicles. They give you a full report of EVERY detail when they diagnose, and they'll work with you to prioritize if you can't or don't want to do all the work. Their work is reliable and dependable. This place is exceptional. Both Tim and Garrett (the service writers up front) are friendly and incredibly helpful. And they even have a happy little pup running around to greet everyone! There are many shops closer to my home, but I will always go the extra few miles to put my vehicle in these guys' hands. I trust them. It's that simple. And wish a mechanic, that's worth as much as gold! read more

This is my new ONLY go-to auto shop. I was very weary of taking my Infiniti anywhere but I got a great vibe from this shop. They could tell right away how much I cherish my car and how particular I am. They were very thorough in their report showing me through their web app everything that needed replacing with pictures as proof to show. Other shops you just have to take their word for it and hope they do not scam you. The service manager and owner are super friendly and always happy when you come in or speak with them on the phone. Not like other shops where they just sound like they dread working where they're at. It may be a bit on the pricier side, but you pay for what you get. Id rather spend a bit more and make sure its done right and with a guarantee. Ill be coming back again for any further repairs or maintenance. read more

Not the best place to take your import. Not economical. Might as well take it to the dealer and get things done right. I knew I had a battery issue on my Audi and they told me that they are going to do some testing first and try to charge my battery. I told them to just changed the battery since it wasn't charging at all. They charged about $120/ hour just to do diagnostics first even though they didn't have an Audi diagnostic computer. After three hours, they finally told me that the battery was dead and that they will have to replace it. Almost five hours into it, I finally got my car. However, the MMI stopped working. I brought it to their attention and they couldn't figure it out. . All in all I spent almost $300 just to have a battery changed. read more

We have been taking our vehicles to Import Auto Clinc for over 20 years. They are very honest and helpful. Over the years, they have saved us hundreds of dollars, over dealership costs. I highly recommend them for all your automotive needs. read more

Good old fashion customer service, great, work, fair and honest staff. I'm sending all my friends

I have been a long time customer, up to this time they have been honest and trustworthy. This time I took my car there knowing what was wrong with it. ( heater core connector and hose possibly a thermostat, about $120 total from Amazon) I was expecting a quote for $300/$400 for the repair but I got a quote for about $1200! They wouldn't budge or negotiate! Very disappointed! read more

I always get great service. I bring in our Lexus RX350 for scheduled maintenance and have no complaints. They go over the recommended services and allow me to decide if I want the service completed with no pressure. I like the inspection report that they send me to review. read more

Import Auto Clinic is our go to shop whenever something is amiss with our vehicles. Hopefully with us getting rid of the mini cooper, we won't need to make so many frequent pit stops. Their customer service is spectacular and their transparency is refreshing. Tim at the front desk has always tended to our needs and answered out questions with a smile. Wesley in the back is second to no one and has always put us at ease when we know he's working on our vehicles. They've accommodated us with last minute drop offs and always turned the cars around the next day. If needed, they even have a loaner vehicle for your use if they need more time with it! Got something that needs to be checked out? Call Import Auto Clinic! read more

Great customer service, great turn around time and fair pricing! I definitely recommend bring your import car to IAC ! read more

I can't recommend this place enough. From start to finish, my experience with them was exceptional. The staff is friendly and knowledgeable and were able to diagnose the problem and fix the issues quickly. They were very transparent with me about the issue and other things that are wearing out. I recommend this place to anyone who wants a great mechanic. read more

Fixed my son's 2009 Hyundai Sonata and it passed the smog test. We had taken it tow two other shops who couldn't fix it. You get what you pay for with these guys. I'd highly recommend them. Thanks guys. read more

Late review, 1 year ago, Cost 600 dollars to clean terminals and change a battery on a 2006 civic. Pretty outrageous. After this visit, I think this place is an insurance shop and primarily gets work from insurance repairs hence their redic prices read more

we have used Import Auto for many years and have always been very happy with their work. And now we know exactly how ethical they are as well. When multiple Ford dealerships told us our 2008's Escape Hybrid battery was DOA and required an expensive replacement, we sought out a valid charity to donate it to. Tim from Import Auto reached out through FB and asked if we would consider one they supported. We brought the car and pink slip to them. And Tim just called to tell us that the battery was still good and that they couldn't in good conscience take it. So now we have the car back in working order for when our 15 year old can drive. Import Auto has ALWAYS shown us great service, fast turn around and pleasant interactions. It's nice to know how honorable they are as well. read more

I took my car in for new brakes and rotors about 1 month ago. However I noticed the brakes squeaking and some grinding when I pushed down on the brake when coming to a stop. I returned to the shop a few weeks later and left my car for them to check out. They ended up replacing the brake pads under warranty and slightly turning the rotors. I have to say the brakes feel amazing and no squeaking or noise at all. Love my car again. Tim and Garrett are amazing, friendly and professional. Constant communication to keep me informed the entire time. Always ready to help me anytime and provide a loan vehicle if I need to leave my car with them. The turn around work is fast and efficient. A+ in my books. I will only take my car to Import Auto for repairs because I can trust them and their work. read more

I called the guys to ask a question about my 2019 Ford Edge. Since it had been about a year, they suggested an oil change. When I took it in, they did their thorough assessment of the whole vehicle and this report suggested I might need to replace my battery. I agreed. Since then, all the things that I had been concerned about have disappeared. So the battery change helped more than I anticipated. I trust these guys, and as a single woman, that's a great thing. read more

Unfortunately I feel taken advantage of and ripped off. All times I took my car there was the same system problem but somehow it was never related so a new charge every time. 1000$, another 1000$ and this time more than doubled to 2400$ I will find a new mechanic. read more

I was going to change my oil and saw my car has the air intake in tbe way of the filter. Got lazy and brought my car hear. One month later time to change the air filter. The mounts for the air filter were over torked and busted. Update: I do not own any sort of competing business I just wanted a good mechanic. You have my number talk to your mechanics and figure out whos car you did that to. Call or text me and after you fix the damage I will give you 5 star. My complaint in not unfounded I showed a picture. I know it was not broken because I started to do the oil change my self and realised you have to remove the now broken part. It was not broken 20 min before I went to you. I am not a business I am a private citizen who wishes to remain private. You choose to be public and further take money for taking care of cars. To that end you may want to stop using air tools on plastic parts. read more

Import Auto Clinic - Auto Repair Near Me - Anaheim, California

I've taken my car here for the past 2 years. They are capable booking an appointment at a short notice and they will address the necessary repairs ASAP. My advisor David is fantastic - once he had to coordinate repairs over the Skype with me, since I was overseas. Furthermore, besides providing an excellent customer care the Import Autoclinc will go the distance to explain all the necessary repairs and will make recommwndations without necessarily pressuring you. Hope to come here for many more years ~BMW X5 owner read more

Took my Civic Si here last Thursday (5/9/2019) and great service as usual / good customer care. I suggest calling to check when your car is ready if it's towards the end of the day. They wait till the car is finished (good practice) and actually call when it's done vs waiting an arbitrary amount of time (very good) but if you're far away and they close at 5, they can estimate if it'll be done for pickup that day vs picking it up the next day. My loaner car was pretty hilarious this time - "the breaking bad car". I'm always looking / waiting for places to try to rip me off (bad experience at a Weir Canyon Honda several times) and still hasn't happened! Example: Door actuator. Dealership under warranty: $112. Same dealership out of warranty: $512. Import Auto Clinic: $238.50. We'll be taking our cars here for the foreseeable future. read more

My husband and I stopped in front of their establishment to add air in our tire, and a wonderful and kind gentlemen came out and volunteered to add air for us. He also notified us that we had two nails in the tire, and he fixed it for free. We asked how much, and he said, "Pay it forward. Thank you, sir, for your kindness. I didn't get his name, but I know God was in this encounter. I will def use their business . read more

We have worked with Andy and Garrett for years and they run a great shop. Very helpful, do good work and are always available to answer questions. You'd be hard pressed to find a better shop in North OC. read more

I was referred to Import Auto Clinic by AAA after a stuck gearshift stranded me nearby. They were very transparent about how long the repair would take and the cost of the repair. Everyone is very personable and polite. The repair was completed ahead of schedule and I ended up paying less than originally quoted because the repair was an easy fix. Great customer service and communication. I would definitely use their services again. read more

What I appreciate most is Import Auto Clinic treats your car like it was their car. I have a 2013 Acura ILX Hybrid. My tail lights weren't working and they figured out where the short was. Half the price the dealer was quoting me to troubleshoot the issue. Also needed a car battery but the battery that was readily available was not something they would put in their car (Tim said it would be better to wait for the recommended battery). Again, I appreciate the honesty and clear communication. read more

the Santa Ana winds blew a tree branch that ripped off my plastic oil change cover. IAC was able to save me money and clip them back up despite the wear and tear. read more

We were told about Import Auto Clinic by a friend who has been using them probably since they opened!? We have been bringing our vehicles to Import Auto Clinic for about 3 years now, and we are so happy we were referred to them. They have a few complimentary loaner cars if you have an insanely busy schedule such as myself, and can't wait for the service. I am always greeted with a friendly smile and Dave and Andy are great at explaining services and repairs to me. We have nice cars that we put a lot of miles on them. We trust IAC to help our cars stay nice and running beautifully! read more

Thanks for getting my vehicle in so quickly, Rats chewed wires in the engine compartment and they fixed it within 24 hours. They allowed me to use a clean loaner vehicle without charge. That was awesome. Thanks again Tom W. read more

This place is great. I called 8 other mechanics before contacting Import Auto clinic. The other mechanics were not capable of replacing the fuel injector on my VW Tiguan. I called Import Auto Clinic and spoke with David, he was familiar with the Tiguan and the common repairs needed for the vehicle. David contacted me every step of the repair, providing an accurate timeline as well as a thorough diagnosis of the work needed. Thankful for finding an auto shop we can trust. read more

I was looking for a shop in my area to work on my car. Had some steering issues that were getting worse. After looking and talking to other shops. I stumbled onto this one. Talked to Tim and explain my issue and he reasured me that repair is something they're familiar with. Between that and a new air filter for the cabin the cost was very honest and fair. I thought I would of needed more work than I had expected. Since I was there I had other things that haven't been worked on and the over all price was fair. I was given a time frame of it being done the following day got a call back before closing that it was nearly finished. Never once was I pressure to replace something that I didn't need to. Felt very welcome when I came in to drop off the car. Definitely will be back to fix an another minor issue and do a tire rotation down the road. read more