I've been taking several vehicles to Dale and his team over the past decade or so. I can always count on them to diagnose the problem and give me a fair and honest estimate. I've taken three different cars here. This team takes care of each one. And they answer all of my questions. And they do it at a fraction of the cost of any dealership. read more

We love this place, Dale is totally competent and is always honest about what needs to be fixed to keep our cars in top shape. We totally trust them, we even sent our daughter and her friend over and don't have to worry about them getting taken advantage of. Would give them more than 5 stars if I could! read more

my son and my wife took my son' car in this morning because after replacing the windshield my son complained about noise when he drove. The two mechanics there were both very helpful and took the time to test drive 3 times daily and took some parts off to look at and listened for noise and said there is possibility of missing some insulation after replacing windshield, but it is perfectly safe to drive. One of the mechanic's names is Kyle and my wife did not get the name of the other mechanic. I will definitely take my car there for any repair work. Also Jamie, the owner is also very nice and she took the time talking to me before we went there. read more

I had a walk in vehicle service light check with them, they were able to locate the problem and offer me solutions right the way. They were super helpful and nice. It's a great place to get your car maintained and fixed. Great spot and great for the money. I want to thank them again for the service. Definitely will come back again. read more

Have been taking my jeep to Crady's for years for the normal service. When catastrophe struck, I had it towed to Crady's even before I talked to them about it. Jamie, Dale and the team have always been so helpful and friendly...this time was no different! I was driving back and forth to Prescott AZ and they got things running and back on track in just a day or two, leaving me time to drive it around town to get comfortable it was going to strand me in the middle of nowhere! The great thing about a woman owned mechanic is NO ONE ever talks down, discounts your opinion or tries to upsell what you need. Highly recommend them! read more

My family and I have been taking our cars to Crady's for years! I give them 5+++ Excellent customer service & quality work. They are accommodating and go above and beyond to get the job done right, while providing exceptional care. Just had an oil change done Friday and am impressed as always! Thank you, thank you! read more

Crady's Automotive - Auto Repair Near Me - Placentia, California

So Dale and the crew have been taking care of my wife's Mercury for easily 4 years now. Today we got the news no one wants to hear, albeit the honest and correct diagnosis, time for a new car. We knew it was coming and my wife really loved her car. A lot of family trips, bringing one of our sons home when he was born , and a lot of other great times. Funny we can become attached to a machine. What made this day even worse was the sadness we are feeling knowing with a new car we will be using the dealership to work on them and not the folks at Crady's. What? Sad because our services are free? No sad because Dale and the crew at Crady's treat you genuine and are down right great people. If there were more folks and businesses run like this little mechanic shop the world would be a better place! Dale I'm making a poster of the Mercury just for you to hang next to "your wife." See you all when the warranty runs out. Until then take care! read more

Crady's Automotive - The crack - Auto Repair Near Me - Placentia, California

Best experience. My car had pretty messed up breaks and they were able to fix it quickly and provided exceptional customer service. I will definitely be returning when my car has something wrong. read more

Truly an honest auto repair shop! I've never been told that my car didn't need some sort of repair until today. I went in thinking I needed new brakes only to find out they were still in good shape. Thank you and I will be back again! read more

Very impressed! Called last Friday and got an appointment for Monday at 7:30 am. Within a few hours, the car (a 2005 Honda Civic that I will endlessly regret purchasing for my daughter as it has been nothing but trouble) had been thoroughly diagnosed and I got a call from Dale with the solution and a very reasonable estimate of the cost. By around 4 pm I got another call saying the car was done. We rushed over, but arrived at 5:02 pm, sure that we'd have to come back the next day, but happily there was still someone there to process our payment and give us the key. We were so grateful for that! I really appreciated the level of detail that Dale provided when going over the steps he'd taken to troubleshoot the car; I'm by no means a car expert, but he explained it in a way I could understand. This really made me feel like Crady's is a trustworthy place that isn't going to find all kinds of "issues" that need to be fixed just to get more money. We moved to the area a couple of months ago, and I've now found my auto repair shop! Quick and thorough service for the car, friendly customer service for me, and a very reasonable cost for service have made this a go-to place: I'll definitely be bringing my cars here for all of my car needs from now on. read more

These guys are the best, fair, professional, knowledgeable, and reputable. Johnny who runs the shop is a wealth of information and has always done me right. I know he only hires the best technician/mechanics. They makes sure to get my car in and out in a timely manner not sacrificing quality. I've been a customer for years and refer my friends who need an honest shop for repairs and maintenance. I drive from Lake Forest to have all my work done because I know when I get my vehicles back they will be reliable and that brings me a comfort when I have my family in my car or if I'm alone on a long road trip. I do a lot of driving to Mexico, Oregon, Death Valley and other secluded areas. Having a piece of mind that my vehicles are well maintained is priceless! Best shop in OC hands down!! read more

Crady's Automotive continuously goes above and beyond for their customers. No wonder this business has been around for 30+ years. Big thanks to the techs that keep my car safe and on the road everyday! read more

My car had a howling noise on the passenger side of my vehicle. Tried finding and fixing it myself and came up quite short. Went straight to Crady's Automotive. They diagnosed and repaired my vehicle the same day! Great interaction with the employees and my car runs great now! I highly recommend Crady's Automotive to who ever is looking for a transparent, affordable and knowledgeable repair facility. read more

So grateful for Dale at Crady's automotive. Was given false information about what needed to be repaired in my car at GMC Anaheim and was referred to Crady's by 3 people via nextdoor. Got a different diagnosis and car was fixed in 3 hours! So so thankful. Will forever be a customer whenever car issues should arise. Thank you so so much. read more

Great service! Every repair place I called said they couldn't see me, but Crady's made it so easy. I was in need of a quick ac repair before a trip, and they made it happen within a day. read more

My car had a broken tube in the coolant system, the people at Crady's were great about clearly communicating the issue, giving me an honest quote, and being straightforward about the time frame it'd take to fix it, I'd definitely return if anything goes wrong again. read more

I have got to say, I really trust these folks! I have been going to them now for 2.5 years and they are so trustworthy! Perfect example was today, took my car in because I noticed a very tiny leak in my garage. There are 2 possible solutions, one that would potentially work $95 and another that would be almost $1k, a major job. And the owner said a $5 bucket at Walmart would be cheaper. I appreciate that because with such a small leak, yea $5 would be cheaper. But I did opt to pay $95 for the potential fix. Same experience last week with my other car, some tire place said I needed to spend $1,200 to fix some things. HECK NO. Brought the car in and they confirmed that I was being lied to, inspected everything, and charged me $39 for an oil change that I desperately needed anyway. So just know you can trust these folks! They will do right by you and they will take into consideration your goals for your car. read more

Thank you again Yelp! I yelped car repair near us and Crady's came up, so we gave them a try and these guys are awesome! Some backstory: We have taken my husbands truck to Firestone several times over the past year and each time they've been unable to diagnose what the issue was. My hubby made an appointment with Crady's for the next day. Crady's took their time to figure out what the heck was going on with his car and fixed it and I believe they fixed it for a very fair cost. I feel like at Firestone they were so anxious to move us in and out they never actually tried to figure out what the issue was whereas Crady's took their time. We will definitely be taking all of our cars here from here on out when service is needed! read more

Great Service and Looking out for their customer's best interest! Appreciate your hard work!

HUGE Thank you to Dale and his peeps at Crady's Automotive!!!! Not only are the prices right, but he took the time to explain to us what was done, what still needs to be done. I highly recommend Crady's Automotive to anybody in the area! Thanks again, Dale! read more

This is the mechanic you are looking for! Honest, quick, Honest, great work, Honest, knowledgable, honest... The dealership quoted me $1200 for a knock sensor that Crady's figured out wasn't bad, it was the harness that they fixed for a fraction of the cost. The dealer also said I had a leak in my oil cooler seal that Crady's said was not so at all... if anything some oil dripped from an oil change.... saved me about $800. Even better while I was there I mentioned the trouble my pretty savvy husband's truck was having that he nor two other shops could figure out how to fix. Dale said to bring it in and he fixed it in half a day under his quote which was about $4000 cheaper than another shop. Crady's is the real deal! Thank you Dale and your team! read more

My truck just stopped moving on the freeway, as in no-go. I did a quick check on yelp and Crady's came up near my house and had great reviews. I had the tow truck drop off my truck on Thursday night. Friday morning, they looked it over and said the transmission was blown. They gave me a quote to rebuild it. I called a few other places to compare prices and it was competitive. I called them back and said go ahead and they told me it would be ready next Thursday. They called on Wednesday and said come and get it. I picked it up and it ran like new. Even better, it came with a 2 year warranty, instead of 1 year like everybody else I called. My only nitpick is that the truck came back filthy. Even the side views mirrors were smudged. P.S. I had to laugh last night when my son looks in the trash bag of the truck and finds a half eaten bag of chips, a candy bar wrapper and a hot dog wrapper. Somebody ate lunch in my truck. read more

I went here for a pre-sale vehicle inspection and they were great. They accommodated me on a compressed time schedule, were able to do a detailed diagnostic of the hybrid battery, and had great customer service. read more

When my 5 yr lease ended on my Honda Accord, I had to decide whether to return the car and buy a new one or just buy out the leased vehicle. Based on Kelly's Bluebook, I knew the asking price for my Accord was fair but I wanted to have the car inspected by an independent mechanic before purchasing just to make sure there were no lurking issues (despite the fact that my car had been well maintained), etc. My aunt & uncle recommended Crady's so I thought I'd give them a try. Crady's was incredibly accommodating and Dale, the manager, told me to bring the car at my convenience and they'd inspect it. The day I dropped it off, Crady's did a thorough inspection of the car, advised me of what repairs would need to be made in the near future (new brakes which Honda had also mentioned) and advised me on the best course of action moving forward - all at no charge. I was thoroughly impressed with their friendly and thorough professionalism and told them I planned to buy the car and would bring it back to them for service as soon as I had title of it. Upon acquiring title, I brought the car back for new brakes (front & back), an oil change, a diagnostic for the A/C (it wasn't working at all...straight up torture in CA in august), & a new driver side mirror (clipped it on the garage one under-caffeinated morning). I dropped it off on a Friday morning and told them I was ok with them keeping it over the weekend since Honda couldn't get them the new mirror til Monday morning. Monday morning I got a call to say the car was all ready save the mirror - Honda had sent them a scratched mirror and they didn't want to put it on unless I was ok with that. I told them I could wait another day and so they ordered the replacement mirror and had the car ready by lunchtime the next day. All in all, the repairs were done well and quickly for a very reasonable price. Plus, the people at Crady's put me at ease with their friendly, straightforward approach. I would definitely go back (I plan to when I need to put new tires on my car) and I would also recommend them to friends and family. read more

I'm writing this review for my father, who was extremely pleased with the service here. Here's his take: His Chevy Astro was not running smoothly, and they were quick to assist and determined what was wrong. They provided free transportation from Cradys to his home and back to pick up his car. The shop is clean, the staff professional, and took time to explain what was done. They didn't try to sell dad any extra repairs, which was nice. If future repairs are needed, he'll definitely go back read more

I wouldn't trust another mechanic shop with my Ford F150. They have always been professional, customer focused and reasonable. I highly recommend this establishment! read more

Called for help with my transmission cable and they were not very helpful. She didn't seem interested in my business and was very dismissive. I won't be calling them for anything again. read more

This place is by far the best mechanic shop I have ever been to. If there's one thing to take away from this review its that they are honest. I would trust anything they told me without question. I brought my '02 Camaro in to have some work done. Dale looked at my car and drove it before doing the work. He told me they would do the work I had asked for if I wanted them to, but it wasn't really necessary. Even though it would have been a large amount of labor they could have billed me for, they were honest. On top of that while driving my car, Dale noticed a different issue with my car that did need fixed. They had to call all over the place to find a discontinued part for my steering column to fix it. Amazingly they found the part (new) from somewhere on the east coast, got it installed, and I couldn't be more satisfied with the work, service, and price. From now on any time I need a mechanic or someone asks me for a mechanic I recommend, this will be the place without hesitation. Dale is very friendly and will happily explain things to you, instead of just saying X Y and Z needs done, he will explain why they need done and any issues he foresees in getting it done. They also have a sense of humor here which is always nice :) read more

Thanks Dale and all the crew here. I bring my 06 Cadillac here and they always have the best service and they take care of all my issues when the time comes to bring it in. read more

This is the first time I have been to Crady's. Chose them because they were near my place of work, and the recommendations here on Yelp sounded great. I was not disappointed. They did fast work and got my beater car running again, and told me that some things I thought I needed to do were not needed. Great customer service and work. I dealt mostly with Dale - he was friendly and knowledgeable. I will for sure recommend them to my co-workers and use them again when I need to. Oh, and Dale also recommended a transmission shop near my home for my other vehicle when I asked about it. Thanks! read more

Updated me on there closure of there shop and changed my rating from 2 to 4 stars for giving a quick response. Will check back later to see if they update there information so that I can give them a 5 star review. Need to update the hours that they are open (Yelp App). Having a vehicle that is not working is one thing. Towing it to a place that's says they are open and finding out they are closed is a whole other hassle. read more

Love Crady. They are honest and get the job done. I'm always nervous about taking my car into mechanics because I get the feeling they will always find something ELSE wrong with the car. They have been honest when our assessment of the car differs and is more than willing to look for the right solution. Staff is a little small so it might take the a little longer than other places. But honestly is worth it. read more

We've all had unsatisfactory interactions with mechanics and auto shops, but I can honestly say that I have enjoyed great service from Crady's for over 5 years. So much so that I don't even live in the area anymore and will only let them touch my car. Trust like that is hard to find. Dale is the head mechanic and my go-to guy. Jamie the owner runs a good ship. Jimmy and the other staff are also very helpful. I appreciate their service, honesty, and reasonable pricing. I count on them for a lot and recommend anyone out there give them a shot. read more

We had my jeep worked on during this crisis and they did a great job. We continue to go to them because they are honest and good. I recommend them highly and this was a great time to have extensive work done on my car. They also were reasonably priced. read more

When you get a crazy quote from the dealership, head over to this place! Reached out to them via Yelp based on the good reviews. Jamie, the owner, was super fast at responding to my concerns. Brought my car in the next day and Dale knew exactly what I was talking about. He is great and super knowledgeable. Next best thing to having your dad look at your car! This place saved me spending over 1k at the dealership on a repair I didn't even need! I will be back for all my repair needs. read more

I am 58 years old and I can say without reservation, this is, without a doubt, THE best, THE most affordable, THE most professional, THE most efficient, THE most accommodating auto repair shop have ever encountered! One extra bonus...They're also terrific people! If you don't take it here you just won't know. read more

For 24 years, I have brought my car to Crady's and Jamie, Dale and the crew have always been honest, fixed any issues with my car, and brightened my day. They treat you like family and really care about their customers. I've lived in Phoenix for several years now, but that did not stop me from bringing my car to the shop I know 100% I can trust. 800 miles round-trip to have piece of mind my car is safe to drive and know I'm not getting ripped off, totally worth it!! read more

Extremely honest company and takes the time to explain what is wrong. I highly recommend this business to all family and friends. Integrity is a very hard quality in automotive repair and shows why they have been in business for so very long. read more

Awesome customer service. I went in for an oil change and right away they heard my front end making a funny noise. They brought it to my attention and said this problem may be covered under my warrantee through Honda. My husband called Honda and it was covered, luckily. They did my oil change in a timely manner. They are very honest and fair. They actually care and are not out to rob their customers. Thanks Jamie and Dale, You are awesome. read more

Yay! - It's a good feeling to have when you realize you FINALLY found a really great place to work on your car! My poor 2001 Jetta is an old lady and the AC has been out for at least 3 months and I've been putting off fixing it. But with the heat we've been having lately, I caved and knew I needed to take it somewhere. Found Crady's on yelp, dropped it off at 9am & had it back before 1pm! Not only did they fix the issue, they were a fraction of the cost, and so super friendly (both on the phone & in person). I could definitely tell they appreciated the business. They were WAY less than what my fiance paid 2 weeks ago at a big name place for the exact same problem. I'm so happy to have AC again - thank you guys! My fiancé and I both have your cards in our wallets and will be back for anything else we need fixed! read more