Excellent service, I received every was promised prior to installation. No surprises, exceeded our…read moreexpectations. The entire team was professional. Thank you Mike, Manual, Tony and Vince for completing the addition of a sliding door.

Mike, their sales guy, was very accomodating and communicative. The final job looks good,…read morerelatively happy with the results. The price was better than others we shopped. The only reason only 4 stars is the install crew left a mess inside and out (tiny plastic particles under all new windows and over the driveway, black smudges on a couple walls, particles of cut block on the floor inside and geound outside) Mike offered to clean up after, but we had already seen to it. He insisted that's not how they do business.

Julian, Gilbert, Jay, and Skyler did a great job installing our 7 Anlin windows. The crew was…read moreprofessional, showed up on time, worked efficiently, and kept the work area clean. They paid attention to details and made sure everything was installed properly. Very happy with the final result and would recommend them. This was our third window project with American Vision Windows, and once again the experience was excellent. The quality of the installation and the professionalism of the crew are why we continue to come back. Highly recommend both the team and the company. Brian Q

We should have went with window world. American Vision Windows was not the lowest cost, but we…read morefelt they were the most qualified. We were wrong. Here are a few of the issues we dealt with them on. We were offered $75 refund (off of an almost $50k bill) for taking a delivered door that was damaged, or a month delay to reorder. Much to their surprise, we took the delay, and it was delivered much quicker. American Vision Windows tried pushing their project management off on me by asking me to report to them if their sub contractors did not show up. I had to tell them that was their responsibility, but ended up having to call them on multiple dates to let them know work had not been done. After the install was "complete" there were areas where daylight was visible through the framing and wall. Sliding doors were installed where more than half of the threshold was unsupported causing warpage and binding. Within 30 days, caulking was failing (still an ongoing issue), roller tracks warped from southside exposure (also still an ongoing issue) resulting in sliders unable to open (even though we paid extra to have their "south west desert tested windows" installed), interior trim falling off. Other issues include sub contractors showing up hours late, or not at all, wanted to charge me extra to install a light even though it was included in their quote (note that the light was required per local code), stucco sub contractors beat on exterior of wall hard enough to knock off items hanging on interior wall and break, door undersized for opening and the use of fiberboard used to shim the security locks. As of a few years later, I am still dealing with water infiltration issues, and warping threshold that make opening the door impossible. Threshold have had to be replaced at least 4 times due to warpage and the inability to open doors. Which is a safety concern. Individuals who were part of these issues were Elias Arreola, and Thomas Foster among others. If you are unfortunate enough to have American Vision Windows on your property, and have these guys assigned to your remodel, ask for someone else, or better yet run away and count your lost time as lessons learned. American Vision Windows will tell you they provide a lifetime warranty on the windows. It is just a pass through from the manufacturer. The only thing AVW provide a warranty on is the workmanship, which you can see from my pictures is horrible, and it is only good for 1 year. This was the worst $50K I have ever spent. Again, these guys were not the lowest cost we were quoted, we were not looking for low bid. We were looking for a quality install/product and we were dupped.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

WARNING: The money you spend here does NOT match the quality of work or the level of customer…read moreservice you receive. The attached pictures of the work and our text interactions are all the proof that's really needed. Our windows were installed by this company in 2022. Make sure you thoroughly inspect and evaluate your windows well before the 2-year mark! Once two years pass, it becomes extremely difficult to file a formal complaint or claim warranty support, which leaves you completely on the hook for their mistakes. Writing this review so that we can help someone. Just like many other reviews, we were initially very happy with the window installation at first. However, here we are 4 years later dealing with active leaks that have caused interior drywall and patio damage. We had an independent inspector evaluate the windows, and they confirmed the original caulking job was rushed, improperly sealed, and poorly executed. There was some areas where the caulking wasn't even applied. Please take time to see the pictures. When we reached out regarding the water damage, the unprofessionalism of their team was unbelievable. Instead of taking accountability or offering a real solution, Kris was dismissive, sarcastic and condescending--telling us to "Take a walk, grab a beer. Cool off bro". They also said it was basically our fault for not maintaining the windows by painting the caulking, which we were never informed to do. They tried to smooth things over by offering a complimentary recaulking, but that simply isn't right--a free patch job doesn't fix the drywall damage or make up for a job that should have been done correctly in the first place. We sent them the invoice hoping they would cover any amount of the patio damage resulting from the leaking window, and we still have not heard back. You pay a premium for new windows so you don't have to deal with leaks, home damage, and poor workmanship. To pay that amount of money only to be met with cheap quality and blatant unprofessionalism is completely unacceptable. Please inspect every exterior seal thoroughly as soon as possible.

We recently had a water leak in one of our patio doors. We contacted Valiant and requested their…read moreevaluation. Shane showed up on time as scheduled and looked at our problem and gave us various options for repair. We chose the option that he recommended and within two days, Sam came to our home and made the repairs. Our recent rains have confirmed that the repairs were successful. This is the second time we have used Valiant and both of them have been successful. I can recommend this company for any window and door issues which you might be experiencing. Richard Juel

To say that I am grateful to Valiant Window Repair is an understatement! Our back door window…read moreshattered and I have young kids and needed it fixed soon as possible. I had called around and other places wouldn't even give me a quote, wouldn't fix these types of doors/windows or wanted me to commit to replacing ALL of my home windows for some weird reason? I called Valiant and got someone right away, they asked for photos and got someone out to me that same day!!! A week later when the window arrived, they came and replaced it. The techs were so nice, explained everything and got it done within the hour! I am so happy with my experience and definitely recommend them!

Great company, did quality work replacing 17 windows at our house. Punctual, clean, very…read moreresponsive. Fair pricing too.

Large sliding glass door installed but a few years later Audrey will not return calls and does not…read morehonor warranty! What good is a Warranty ?

I called Five Star very late in the afternoon and I was in a bind. It was a situation with a broken…read morewindow at a friends home that I was repairing. First win - the young lady answered the phone on the second ring. Second win - she asked me to hold while she checked to see if the technician to cut a specific size of glass was still around in the back. Third win - she confirmed that he was available, they were still capable and willing to accommodate my request. Fourth and final win and requires props - I am now a "customer for life" with Five Star Glazing. I showed up to pick up my piece of glass. The owner actually assisted me with replacing it in the frame, put it back together, and helped me in every way he could, going WAY above and beyond What I expected to encounter. They have the customer at front of mind, just like we expect it to be, but rarely if ever encounter any more. They even stock ancient parts as he produces them with technology as a friend. Call them and talk to Selena or Ben if you have a special need or request. Clearly, they focus on customer service and satisfaction and are just great at what they do and very kind. If you need anything Glass related - these guys are the best I've ever seen at serving customers and having the knowledge to provide you with a solution.

Very professional. Still considering their bid but they were very responsive. Still trying to…read moredecide the urgency of my project

We needed mirror glass replaced on a closet door. Not only was Glassbusters $200 cheaper than the…read morenext lowest estimate, when they heard I drove from Glendale they replaced the glass in 15 minutes and I was on my way. What great service!

Guy couldn't replace the window on the first trip, said he didn't have enough time. Everything was…read moreon the quote that needed to be done, but he said he didn't know about taking out a stationary window. Left broken glass on the sidewalk and street.

Matt was AWESOME! I got the same quality windows from some of the larger companies at much cheaper…read moreprices. Matt was quick to call me, come over, measure, and was able to install windows much faster than quoted. I had referred Matt to multiple friends due to his professionalism, and work ethic. Having just had all of my windows and doors replaced in 2019 I do not think that I will be needing his services in the near future, but when I do hear of a friend or colleague asking about windows or doors, I will happily forward Matt's info to him. Matt should be your first and only call when you are looking for new windows and doors.

I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.