To start, I reached out to 7 different companies to get quotes for winterizing my pool. It's the first year we have it (above ground, Intex 12x24) and I wanted a pro to close it and prep it for the winter months. Of the 7 companies I contacted, I heard from 5. Rado of Imperial Pools was by far the most professional reply. His email was prompt and courteous AND listed every service that he would provide as part of the winterization. He wasn't the least expensive, but because of his detailed proposal (email) and his prompt responses to my follow-up questions, I chose Imperial Pools.
We scheduled for 8 am and he was right on time. Rado worked with two other gentlemen and they were all knowledge, professional and efficient. They wore masks and were careful to stay socially distant. They moved through each part of the process quickly and carefully and had all of the right equipment to do the job properly.
In addition to partially draining the pool, adding the winter chemicals and removing the pool's stairs, they also blew air through all of the equipment and hoses. They carried the pool equipment (pump, filter, salt water/chlorinator) to my garage. The hoses were all bagged and stored for the winter.
I am truly grateful for the excellent and efficient service. These gentlemen were top notch and I look forward to using Rado's company again. I can't recommend them enough! Hire them for all of your pool service needs! read more
