My truck went down. My tech was stranded. Called chapparral towing said I needed to teuck…read moresnatched and taken to a mechanic close by. They took about 40 min to get there. Didn't take cards over the phone. It's 2018 people. Card not present is the way of things. Not deducting a star...due to the quick response. But seriously. Only a backwards thinking business doesn't take cards over the phone.

Did a nice roadside rescue for me. Quick service. Towed me to the shop. Thankful they were there.read more

Car breaks down in the middle of no where?…read more No problem. Call Joe at 1st Call Towing. They will tow it to their shop, fix it, and drop it off wherever you want. And all for a reasonable price (i.e. they won't try to take advantage of you).

Dont ever use this company it's the f...ing worst was stranded in Carrollton for 4 hours before…read morebeing told they will not pick up my car they were too busy and didnt have enough drivers to cover the area then hey told by a 5 star company SIGNATURE TOW IN PLANO (who btw picked me up In less than 20 minutes) this company is a joke the owners cant keep employees (which is on Google from a former employee) (Mike B.) That the operation is unlicensed and uninsured just the worst

Recently, I got into a car accident, and my insurance company sent a repair work order to Caliber…read moreCollision at 6440 Preston Rd, Frisco, TX 75034. We arrived at the shop on the scheduled date and time to inspect our damaged car, and Ryan was appointed as the estimator. Ryan walked out with us to look at the vehicle, but before thoroughly inspecting or touching the car, he mentioned there was additional damage unrelated to the accident. He stated that this unrelated damage would need to be fixed before he could start working on the accident-related repairs. When we asked for an estimate for the additional work, Ryan provided an invoice for nearly $2,400 and insisted that the repairs wouldn't proceed until the unrelated damage was addressed. We told him we needed time to think about it since the damage he pointed out was unrelated to the accident. The situation felt questionable, as it seemed like an attempt to add extra charges, either for himself or the shop--we couldn't tell for sure. Ten STARS for - Frisco Express at 4210 Preston Rd, Frisco, TX 75034. To get a second opinion, we went to another Caliber Collision at 4210 Preston Rd, Frisco, TX 75034. Thank God we met Kelly and Kevin at this location! Kelly at the front desk was incredibly kind and accommodating. She took us in without a prior appointment and made the process smooth and stress-free. Kevin, the car adjuster, was professional and knowledgeable. He took the time to thoroughly inspect our car and explain the damage in detail. What really stood out was that Kevin handled everything with our insurance company directly, ensuring the process was transparent and hassle-free. Their honesty and dedication were a breath of fresh air compared to our initial experience. Thanks to Kelly and Kevin, our car was repaired flawlessly, and the entire process felt seamless and trustworthy. I highly recommend the Caliber Collision at 4210 Preston Rd for anyone looking for excellent customer service and professionalism

I'm not normally one to leave reviews unless it's the restaurants or business my friends own…read more I've use many different calibers in the past and have had tons of issues and still chose to use them again knowing ultimately my cars in perfect condition. I used this one on Preston (first time) close to my phone and Rhonda was the mechanic. Kept me FULLY involved every step of the way when insurance was a nightmare. They may have had my car for a month (not anyone's fault) but it's beautiful! Drives like a fresh car off the lot. Also I even had to tow the car on a Saturday (when caliber was closed) a manager just happened to be there and allowed me to come in and fill out paper work and put my car behind the gate for safety. Truly the best customer service I've had in a long time!

The crew showed up late without calling to let us know they were on the way or that they would be…read morelate. Two crew members had just arrived from an out of state trip at 4am (they arrived at 8am) and it showed. We stopped them twice while loading to point out that they were stacking boxes clearly marked DO NOT STACK and FRAGILE and not keeping boxes upright that were clearly marked as THIS END UP. The TV's were carried upside down (in clearly marked TV boxes). We had 50% of our furniture damaged; most items are beyond repair. I contacted the company at 8am and 12pm on the same day only to receive a text letting me know they were at their grandchild's birthday party and need to get back to me the next day. It is confounding to me that (a) a child's birthday party would make you unavailable all day on a week day and (b) that a birthday party would take priority over taking care of business. This is our second interstate move and our 5th household move and the first time we've had any items damaged. DO NOT USE PNP Professionals if you value your belongings.

This is what happens when movers are lazy. They carelessly load your furniture causing it to be…read moredamaged. Then they ask you to acknowledge a text saying they didn't damage anything knowing you can get in the trailer to see the furniture after it's loaded. I will never recommend this company to anyone.

Transmission Depot in Corinth by far has the worst customer service I've experienced and I would…read morenot recommend them to anyone. The shop manager, David, showed extremely unprofessional behavior and disrespect to me as a customer and as a woman. When told me repairs on my car would be $1900 (more than half the worth of the car), I told him that I would need a couple of days to decide whether I wanted to repair the car or sell it. Upset, he interrupted me, raised his voice, talked over me, insulted my intelligence, and tried to bully me into authorizing the repairs, saying "You WILL call me back this afternoon and you WILL tell me to repair your car." Considering his treatment of me, when I went to retrieve my car, he overcharged me, forcing me to pay $60 more than he quoted me for the diagnosis. He also demanded that I pay in cash and then, made me wait 20 minutes for change. Never once did I receive a sincere, voluntary apology. For anyone considering repairs, don't waste your time here.

I am not one to write reviews at all. Although after so many years of receiving great service from…read morethese guys, I'd like to share my thoughts with others. I've had several bad experiences with other places and when my friend referred me to transmission depot I was without a doubt in good hands! I was well taken care of and never felt as if I was being up sold on unnecessary services as I have experienced with other places. Not to mention all the help give to me with my warranty that I knew nothing about on how to handle the whole thing. They did an exceptional job with the time frame, the costs and even making sure I had transportation during the service repairs. I will continue coming here and refer my friends and family as well. Keep up the great work guys! Thanks for helping me out.

I called about a new truck and they wouldn't send me their best. Since they wouldn't send their…read morebest price I said we are thru with negotiations. They have proceeded to call me no less than 20 times wanting to talk about a new truck. I've told them repeatedly do not call me again.

Will and Jake are awesome service advisors this is my new shop. They got me in and out quicklyread more

Did an amazing job tuning my Lotus Esprit. Very reasonable pricing for the value and quality of…read moreparts that were installed. Extremely satisfied, would recommend to anyone looking for a top notch honest tuner shop!

Does not answer phone will not respond to email when there's a problem with their productsread more