I shipped a car I bought online to my home in Dallas. Nick explained the entire process and made me…read morefeel comfortable with shipping my car. He always answered when I called and my car arrived a day early which was nice. If you are looking for a great car shipping company, call these guys!

From the owner: Vehicle Transport Services was started back in 2013 to create a better vehicle transport…read moreexperience. Our goal is to provide the best vehicle transport experience from the initial quote to the delivery of your vehicle. We continue to meet and exceed our mission each and every day to help for our customers and the industry as a whole.

DOUBLE BROKER ALERT…read more Rate did not match what customer actually had a contract with them. We verified directly with the customer at the pickup. The Car Carriage LLC refused to fix the issue and instead threatened us with negative if we didn't pick up the car, or pay $300 to avoid it. Unprofessional, dishonest, and a waste of time. Carriers beware--high risk of scam and double brokerage.

The only thing that made James respond today was upon reading recent negative reviews. We booked…read morewith James weeks ago to ensure timeliness and proper communication. As prior reviews mention, the communication upfront was consistent - anytime we called, he answered or called back within 30 minutes. We were given a window, as any standard company does. On the first day of the window I waited about mid day to call and asked if there were any updates I was told "I was just looking at that... let me pull it up here... no driver has picked up yet but I do have a driver that reached out earlier that was interested in picking it up so once that is confirmed I'll call within a few hours out." The next day, on 06/05, I asked again at midday for any updates. James stated, "No updates... if you haven't heard from me, that means I don't have anything for you quite yet... You do know it's a window, right?" I responded yes, of course, that's why I'm just calling for an update, in which he states not to worry, he'll make sure that the car gets picked up by tomorrow, 06/06. I responded with no worries and clarified if he is available to call, given that it is Saturday, as I understand weekends are usually non-business hours/workdays. He responded "Oh yes, I'm available! It's only me here all day, every day, so I am available." Today, 06/06, I called midday again; no answer, so I left a voicemail to clarify whether the window is to close and, if a driver doesn't pick up, how we should proceed from here. We then used the "chat blog" option on their site, where the automated system or a third-party team said they would escalate the situation. We gave it time because we understand it's a busy season and we were still in our window however it is now 6pm in which he called us because of reviews and stated in a very agitated tone "I canceled your driver! They were an hour away (mind you, we were told that we would be notified when a driver picks up a few hours prior) you should think again before posting a negative review and wait for the window to close! I'm the only one here... sitting here on my day off... does your doctor have a day off?! Do you have a day off?! (Again, I politely asked if he is available today because I'm very aware that Saturdays are usually non-business days. Overall, everything was fine until it wasn't. We were patient, consistent in our communication, and understanding, and received no further communication until reviews were posted, at which point we received an immediate phone call.

Super unprofessional drivers that can't seem to bring your car to the correct area. I would not…read morerecommend this place.

I wanted to post a quick update to my review. While my observations and opinions of the driver…read moreremain the same, I would like to say that I believe this company as a whole cares about its customers. I was recently contacted by Chris at USA Auto Shipping in regards to my review. He was interested to talk about my experience and see what he could do to make it better. After our conversation and a little back and forth, I was offered a partial refund for the trouble with the driver. I truly believe my concerns were heard and efforts will be made to not use this driver if at all possible. Thank you for hearing me out and giving me the opportunity to help you understand me as a customer! I would definitely use this company in the future!!

I am pretty convinced that these positive reviews were written by friends and family of the owners…read more I have had nothing but a bad experience and it continues to be so as am still waiting on my car, calling Bobby and Dave repeatedly with no answer or call back for days now. I want to be clear I believed I was hiring Allied Moving, I dropped it at an Allied lot, with an Allied employee. It was not until I was on the road to my new home cross country (I was two states away at the time) and payment was demanded that I was told this was third party. So I had no choice in the matter. I dropped it on June 30th and had a 7 to 10 day window of drop off. It is now July 16th. On July 14th my husband called to see what the situation was and when to expect the delivery. He was told by Dave that "no one wants to pick up your car" which was confusing at the time as they are an AUTO TRANSPORT COMPANY, but a statement that now seems pretty clear as they don't pay out people who transport for them, based on reviews I have now seen. I have resorted to calling Allied and having them ATTEMPT to get a hold of these two as I have paid in full, have no idea where my car is, if it has even moved locations, if it is still even known where it is or when, if ever, it will get here. Right at this moment it seems like my car has been stolen and I have been duped out of quite a lot of money, much more than other companies were charging. My advice so far is STAY AWAY FROM THIS COMPANY, that is if you care at all about receiving your car or even knowing where it is. So to reiterate: Dropped my car at an Allied lot on June 30th, paid in full, was given a 7-10 day window of delivery, it is July 16th and still no car. Called Bobby and Dave MULTIPLE times with no response or call back. Should this change I would be happy to update this review, however I am not exactly optimistic at this moment and will be looking into legal recourse should this continue.

This company is awful. I would highly recommend not using them. TPS rips customers off,…read moreovercharges, & treats them poorly. Plus they add fees for brokering deals with shipping companies they hire. TPS is in the middle and TPS doEA not actually do the shipPing. TPS uses Central Dispatch to contract drivers to handle jobs and then TPS adds a large fee. TPS does nothing to earn that fee. Paying them is a complete waste. You can hire a transport company directly in central dispatch.com. Paying a fee would be ok, if they were any good. but they aren't. Highly recommend staying away from them!

I shipped my car and it was a very smooth experience. They gave me the cheapest quote available in…read morethe market. Sam is the sales rep dealt with me. Great experience, Will definitely come back.

Needed to find a mover fast. All the other "brand names" needed 2-3 weeks notice. I needed…read moresomething 3-4 days before I needed to move. I got assigned a coordinator to give me a quote from their home base in California. After I paid, I arranged a time frame for my household goods. The dispatcher was good at letting me know the time frame. They also got my car shipped and all that. One gripe, if that, is that they don't move your stuff themselves. They contract local companies to do the move for you. In other words, they are what you call a broker. I know this because I asked the movers themselves if they're with Trico and he said, "No, we are a sister company. They contact us and we do the rest." Another gripe is that they charged me a "long haul fee". I had a top floor, corner unit at my apartment complex. They charged me an extra $300 for extra footage for the move. So be wary of that part if you're an apartment dweller. My stuff got to California safely and everything was accounted for. As for my car, again, they contract other auto shippers. My car came back in one piece. I'd recommend Trico. Some may be hesitant if they're essentially a "middle man" of sorts. They were professional with the whole process.

It was all fun and games until the movers actually arrived the very first day, we had contacted…read morethem twenty four hours prior to that and they were able to provide us with an estimation the next day. We had worries that we would not be able to make the deadline of the move as we needed to be moved out by the Thursday of last week. The day we called them was pretty inconvenient to get started so Trico was able to compromise and schedule us to have somebody come in and approximate the price and length of the transportation process. They informed us that the actual packing and loading the furniture onto the trucks will take up at least two to three days and the rest of the transport will take up to another four days relative to how far we were moving. I told my dad that they were offering several package bundles and he opted to choose the one with an insurance policy with it, I strongly agreed. It was one of the best deals they had, including a full damage reimbursal insurance policy for moves over a few hundred miles. Thankfully our move was just about that length if not longer and we qualified for the package. These guys are the very best at what they do, we contacted them on short notice and they did not overcharge us or give us a hard time about things. If we had to do it all over again I think we would still choose these guys without a doubt. We had a wonderful experience and all of our stuff arrived safely at our new home without a single scratch.

They were great to work with. Their communication was quick and timely. They were very professional…read moreand I would definitely work with them again. Thanks!

From the owner: Vehicle Shipping Experts- Transporting your vehicle from A to B in a Dash!read more