Pantusa was the provider my insurance called to get my car towed out of the impound lot and also…read moreended up being the provider to tow my car to the shop. Jedi was the one who came to drop my car off and he did it super quickly and professionally! I asked him to park the car alongside the curve of the culdesac, which was a bit of a tight squeeze for the tow truck but he managed to get it done. On the way to the shop, the first tow truck contacted by my insurance wasn't able to tow the car and recommended that we call the insurance and have them send out someone with proper equipment, and sure enough they send Pantusa. I didn't catch the guy who came out this time but he was super patient and slowly and carefully maneuvered my car onto the flatbed with no issues!

Was driving from San Diego to Dallas and my Model X started having problems in Van Horn, TX, about…read more2 hours outside of El Paso. Tesla dispatched Pantusa at about 10pm to come tow my car back to the closest service center, which was back in El Paso. Shortly after hanging up with Tesla I received a call from Charles, the tow truck driver, letting me know he was dispatched, that he was coming from El Paso, and he'd let me know when he was close. I've a towing company a couple times in my life and never had that happen, it was comforting to get the communication. He text me when he was about 10 minutes out to let me know, which was now almost midnight. When he arrived he took pictures all around the car, including the underside, and sent them to me so I also had them. I can't tell you how much I appreciated that since the prior time I had my X towed they did damage to the wheel and underside of the car. He clearly was familiar with towing the model X and knew where and how to pull onto the flatbed, and was very carful when doing so. Since it was very late by the time we got back to El Paso, he offered to take me to the hotel before dropping off the car at the service center. Overall, I was dealing with crappy situation but I really appreciated that Charles was friendly, communicative, attentive to details, and very competent in what he does, which helped lessen the stress of the situation. Thanks Charles.

I shipped my car and it was a very smooth experience. They gave me the cheapest quote available in…read morethe market. Sam is the sales rep dealt with me. Great experience, Will definitely come back.

Jason at Rolling Wrenches was able to come out with little notice to inspect and repair my 2014…read moreMinnie Winnebago Trend. I am a travel nurse and was leaving in days on a journey to Washington 2000 miles away, and Jason was able to service my AC and even fabricated a lock to safely hold up drop-down bed. Completely professional with great prices. I would highly recommend Rolling Wrenches.

Highly recommend!!!…read more I had an excellent experience with Rolling Wrenches mobile RV repair. They came out to my RV and fixed trailer lights, brakes, and water heater--all in one visit! The service was professional, efficient, and thorough. They took the time to explain everything and made sure everything was working perfectly before leaving. If you need reliable and knowledgeable RV repair on the go, this is the company to call. I'll definitely be using their services again in the future!

I've recently had a total rebuild done at SOS truck & trailer repair, before taking my truck to…read moreSOS...I had several mechanics tell me my engine was to complicated and that they wouldn't recommend rebuilding. Honestly I was considering taking their advice however I called Brendon at SOS. He told me they could do and they were not afraid of the challenge. We had some issues with getting block done,although after waiting patiently it was returned and the engine rebuild was completed. I've put about 6k miles on the engine and just recently had the oil and filter changed, we found NO metal from the rebuild and the truck is running really good. For all you DD15 owners...if you need a rebuild I highly recommend taking it to SOS truck & trailer repair.

In the trucking business time definitely is money At Sos…read morethey will save you both Mikeal Miller is a great asset. He always gets me in and out no matter how busy they are.

As usual, these guys knocked it out of the park. Found a great car, got a very good deal on it,…read morefair trade in value and top notch, respectful customer service. Did I mention it was our 3rd auto purchase from Hopper (and I think now 6 motorcycles from their cycleplex on site). We are dedicated customers and will keep coming back. They are in business for a reason, because they care about doing good business and listening to their customers needs. Thank you to Kyle Field for making it happen. If you enjoy stuffy, condescending used car sales guys in khakis, don't come here. If you like talking to average Joe who isn't trying to force you into a car you can't afford or doesn't work for your needs...this is the dealer for you!

I'm not sure Gary Hopper knows what kind of business he's running, but if he does, he should be…read moreashamed. My experience here was incredibly disappointing. The individuals I dealt with were dishonest and unprofessional throughout the process. I would strongly encourage anyone considering buying a vehicle here to do their research and proceed with extreme caution. Buyer beware.

Seth was an amazing sales rep to work with. From the moment we started communicating he was…read moreresponsive and helpful but never overly pushy. I purchased the car and some unseen events took place on my drive home. To be honest this is nothing the dealership could have seen in advance. I'm extremely big on how people handle situations and not what originally happens and these guys handled everything better then one could expect. They showed extreme integrity and got my car dialed in quickly giving me every update along the way. They even went as far as to drop it back off to me with a full tank of gas. I can't say enough good things about Seth and Raul's dedication to customer service. If your looking for a respectable place with people who actually do what they say go here! Also side note I went in pre approved and Raul was able to beat my already low rate.

My worst car buying experience yet. I have purchased over…read more100 cars in my lifetime, and I can absolutely say that my experience with Driven Autoplex stands out as one of the WORST. There were two good parts. First, I am pretty happy with the vehicle and, while not exactly as described, the car is in good shape and was mostly represented accurately (I was purchasing the car from another state, so relying primarily on the word of the dealer and their descriptions and photos). Secondly, I worked with the salesman, Chance and he was responsive during the sale and helpful. Unfortunately, the good was far overshadowed by the bad. During the purchase discussion I asked Raul, the Finance Manager a direct question about the state of the car's title. In my state if you have a title that is not endorsed by the dealer, the sales tax is much lower. Raul assured me that the title was a "pass through" and as such would not result in me paying a huge amount of sales tax. Now I should be clear, that I have purchased a number of cars through dealers, and I have always asked about the title condition, and legally the dealer should endorse the title, however for whatever reason Raul committed to the title not being endorsed. I committed to the purchase based on the information provided by Raul and arranged for the car to be shipped to me. A few weeks later the title showed up in the mail, and contrary to what I was told by Raul, it was not a "pass through" title. For me, this meant that the sales tax increases from $90 to about $1,000. And not only was the title endorsed by Driven, but it was processed by the dealer 2 weeks prior to my purchase, clearly showing that the commitment that Raul made was completely false. When I called he was very defensive and rude. He threatened me by saying that he "knew where I lived" and I "should be careful." I am not sure why he would have even considered saying such a thing to a customer, but it was clearly confrontational, and completely unprofessional. To Raul's credit he did call me back later, apologized and told me that he did recall making the commitment, and that he would talk to his Title Clerk, Florence and that she would take care of getting a duplicate title. I did hear from Florence about a week later, and she let me know that "getting a duplicate title would be just too much work," and was not going to happen. I then spent 3 weeks trying to contact Raul (who was really skilled at dodging me) to see what he would do to make this right, since he knew he'd made the commitment to me. Finally he told me that his owner Kevin would talk to me. After a few days and several texts, I did finally get Kevin on the phone who denied that Raul ever made a commitment regarding the title, even though he was not present during the initial discussion. Kevin was very defensive and did not want to hear my side of the story, nor even consider any fair resolution. After dealing with Kevin, I can certainly see why Raul is comfortable using misleading sales tactics. It is clearly condoned by Kevin the owner of Driven Autoplex. I can only imagine that if the owner is okay with a certain misleading approach, the management will follow their example. When I told Kevin that I planned on leaving a negative review regarding Driven Autoplex, he also used threats of retaliation. That cemented my commitment to leave this review. Bottom Line: I had the "pleasure" of giving Driven Autoplex $14,000 of my hard-earned cash only to be misled, lied to, bullied, and then threatened. I would advise anyone working with them to proceed with caution and get details in writing.

Brought in my car with a dead battery, hanging side mirror, and a weird wobble. Not only did they…read moretake care of me quickly, but my car was also ready the next morning. They even gave me advice around future car purchases since I mentioned thinking of trading my current one in. Definitely trusting them with any vehicle I own in the future! Also the price was way less than what the dealership quoted me. WAY less. Also they were very transparent about pricing from the get-go and their quote ended up being dead-on.

Jose is the man! Got me in early, diagnosed what was happening, and walked me through it. I had a…read morebad caliper and needed rotors. I wasn't sure if I'd make it home from work. He had me in and out the same day and shot me straight on pricing. The car felt great after and i felt good about the work done!

They refused service for my Mini, because it is over 10 years old. Unacceptable…read more It is also It is completely unacceptable that MINI USA allows its dealerships to refuse service for vehicles over 10 years old. MINIs are built to last, and many owners take pride in maintaining their cars well beyond that mark. To be turned away simply because of the age of the car -- at an authorized dealership -- shows a lack of commitment to loyal customers and the brand's community. A car's age should not disqualify it from proper service, especially when MINI promotes durability and long-term ownership. MINI USA needs to take responsibility for this policy and ensure that all MINI owners -- regardless of model year -- can count on the dealership network for support.

I've just purchased my 2nd Mini from Sewell and Jeff Stanton handled both. He does an amazing job…read morein both sales and the customer experience afterwards. Above and beyond!! Highly recommend!!!