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    Stanley Ford - Pilot Point

    3.1 (44 reviews)
    Open 9:00 am - 7:00 pm

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    Very Cool!
    Daniel H.

    This dealership is awesome for the reason of supporting EV's! I rely on this charger! Thank you Stanley Ford! Excellent Charging quality. Very nice FORD brand charging pistols. Thank you I will definitely consider purchasing a Mach E!

    Tammy R.

    Highly recommend these guys!!! Rafe, Acie & Casey treated me like family!! They went out of their way to take care of me and give me exactly what I wanted without trying to up sale me. I will not go to another dealer! They are the BEST!!

    Deven W.

    Picked up Ruby from Stanley Ford. Much appreciate the sales and finance team at this place.

    My purchase!

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    10 months ago

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    2 years ago

    Will and Jake are awesome service advisors this is my new shop. They got me in and out quickly

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    2 years ago

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    4 years ago

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    Gaines S.

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    7 years ago

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    3 years ago

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    4 years ago

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    Gaines S.

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    5 years ago

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    Gaines S.

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    7 years ago

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    Gaines S.

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    3 years ago

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    Gaines S.

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    Photo of Deven W.
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    7 years ago

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    7 years ago

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    Gaines S.

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    7 years ago

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    6 years ago

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    Gaines S.

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    3 years ago

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    Gaines S.

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    5 years ago

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    Gaines S.

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    7 years ago

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    Stanley A.

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    4 years ago

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    Gaines S.

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    13 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    Stanley A.

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    6 years ago

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    Gaines S.

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    12 years ago

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    7 years ago

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    Gaines S.

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    7 years ago

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    6 years ago

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    Gaines S.

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    7 years ago

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    Gaines S.

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    8 years ago

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    8 years ago

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    10 years ago

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    Stanley A.

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    Photo of Dana K.
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    11 years ago

    Absolutely fantastic customer service. We will always take our Ford truck here. Service department is excellent. Thank you

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    Page 1 of 2

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    Review Highlights - Stanley Ford - Pilot Point

    Wes was extremely helpful, personable, as well as professional, and the entire transaction went within minutes.

    Mentioned in 3 reviews

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    Platinum Ford North - The best they could do fixing it. Blobbing some paint on.

    Platinum Ford North

    (5 reviews)

    They had a listing for a 2018 Mazda CX5. We called and they said we should come take a look - it…read morewould be a 45 min drive to get there. We reached out when we were on our way (same day) and our salesperson (Charlie) said to ask for Antonio, as he has to step out. When we arrived, we sat down with Antonio, who immediately started asked what other cars we might be interested in. After we told him we were just interested in the Mazda, he said he would go bring it around. After some time, a manager (Zack) came by and said he was here to help if needed and that they would be pulling the car up for us to look at. 10-15 minutes later, Antonio pulls up with a Mitsubishi (which he had already touted and I had already said I was uninterested). He proceeded to talk it up and after a quick look, we said no thanks - we'd like to see the Mazda. So he went back inside and after 10+ more minutes and what appeared to be a staff meeting was happening behind glass, Antonio came back out and said "Good News Bad News - the Mazda just sold, to one of our employees. But we found a Toyota Venza at a sister dealership (hours away) they could have here for us to see tomorrow." After telling him we weren't interested and frustrated we came a long way for this, Zach returned to apologize and asked what else we would be interested in. WHAT!?!?!? Unbelievable...How about a $25 gift card to cover our gas each way and our 2.5 wasted hours. In hindsight, Antonio knew when we walked in that the car wasn't available. Why didn't they call us or be up front when we walked in??? Such disrespectful and unprofessional business practices ...or just poor customer service - reflecting poor management and leadership. Really frustrated they sold the car out from under us - to an employee...but I guess it's first come first serve...however, they didn't have to lose a future customer, but this type of disrespectful and unprofessional behavior certainly did the trick. If you are considering visiting this dealership, proceed with caution - regardless of what model or deal they say they have.

    I am giving two stars for the gentleman who actually helped me with the purchase of the car, but it…read morehas been all down hill from there. That is me being generous. Financing straight lied to our face and that was my fault for trusting them. After I left thrilled with my new vehicle I noticed the tint was messed up. I called and they said to bring it in so I did. They re-tented it and it looked like trash so I brought it back and they did it again. This time it had bubbles in it and the tent was scratched and came back with a dent and missing paint in the door jam. He said he wanted me to leave it for a week for the windows to cure and they would fix the door jam. So I did and one week turned into over two weeks. Mind you no rental car was offered and I was still very nice about everything. Got it back today and the tint has dirt in it. And the fix on the door jam looks like my 9 year old did it. I called and Chris informed me they didn't have proof that the door jam was their fault so they fixed it to the best of their ability. I would have rather him said we will fix it but it will look like shit. I just bought this vehicle brand new of the showroom floor with 5 miles on form your dealership, I could have drove 30 min down the road and bought it cheaper but I trusted them. Because I purchased my last vehicle from them with no issues. But never ever again. I gave chance, after chance after chance and listened to the excuses about how bad their tent guy was awful or called in or sick and it was a third party but they where going to get someone new. I drove to the dealership 5 times left my car for 21 days to be told that's the best we can do. Not even the valet would get his windows tented their he told me. If that's the best y'all then I would steer clear. Wish I could find the pictures of the tent. Also when fixing it you can clearly see it is now dented in more on the door line.

    Stanley Ford - Pilot Point - car_dealers - Updated May 2026

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