Mike Kostanko's shop is my go to place for service. They have taken care of Jeep Wrangler when it…read morehad the "death wobble" and other mechanical issues. Mike even went on a test drive with me to make sure I was happy with the way it handled. Mike also replaced ball joints, sway bar and suspension on my Toyota Sequoia. Honest mechanic and more than fair price. Go meet Mike- he's a great guy.

Mike just took care of my 2011 Toyota RAV4 and I must say he did a wonderful job. I really…read moreappreciate his honesty and integrity! My car is now running like new and I'm beyond relieved. I've had so many issues with it in the past. I've taken the vehicle in to dealerships and local franchises like Christian Brothers or Pep Boys. They were always pushing for unnecessary repairs. Mike is currently working on my 2017 Honda Civic. I'm thankful for his professionalism and his honest rates.

This service department and their body shop have been rock stars! I've been in for 2 basic…read moremaintenance services and both times the check in was clear and easy and the service was done ahead of projected time, with a freshly washed car to boot. Thank you.

Purchased New Outlander and sales team was very professional and helpful. Especially Eduardo in…read moreSales and Patrick in Finance. Thank You

I purchased a truck from this dealership at the end of 2015. I decided to write a review now, in…read more2019, because a few things have always bothered me about the transaction. Here they are. They told me there had been one previous owner, that was true. They told me it was a commuter vehicle, explicitly claiming it was not a work truck. The first time time I washed it, a business logo appeared on the back windows. It can only be seen in certain light, with a thin layer of moisture applied. But, it does seem like it was, in fact, a work truck. Next up, come time around a year after purchase. Paint on hood, bumper and above wheels faded. The paint does not appear to be original on these parts. Lost their shine. I would speculate they aren't even the original parts. I do not know the details, but reviewing the carfax I see the vehicle was partially rebuilt just before the ownership transferred from the original owner to Charlton. But they did not mention that. Did they not know? Or did they just lie to me?. I guess when the dealer tells you something to your face, you have to check the carfax and not trust what they tell you. But I did not know that. I was young and naive (still am maybe). Thirdly, the salesman mentioned he had been driving the vehicle personally prior to the sale. I would rather not know that the salesmen drive around in the vehicles until they are sold. That kind of taints the experience, eh? Fourthly, when going over financials, the salesman asked how I made my money and complimented my salary. Next, he bragged that he, in fact, made more money than I did. Well, good for him. Not quite so professional, huh?

I decided to write a review of the dealership I bought my vehicle from…read more Pro's: Answers your questions quickly Allows you test drive a vehicle with no fuss or hassle Works with your schedule to get the purchase process completed quickly Provided a loaner car while work was being done (see below) Con's: My sales rep lied to my face which I found out later. Had to return to get my vehicle inspected as they could not do it at sale time as the vehicle had an issue they did not fix. When using their finance they will tell you 2 hard hits which became 3 hard hits to the credit report after I was clear I would not accept more than 2. Response: Thats what happens. Did not complete the work they were supposed to do and agreed to do. The vehicle had a check engine light at purchase time, they replaced an O2 Sensor and said it was fixed. 19 miles later the light came back on. In a txt message they replied "Looks like we will have to replace the catalytic converter" They knew it was bad and tried to get away with it. I returned the vehicle and they sent it to the Manufacturer dealership for repair under factory warranty. A review of the Huffines Dealership will be separate from this one as Huffines was horribly slow. They were supposed to replace the trailer wiring that had been cut and install a replacement wiring harness for a 4 prong trailer connector. The sales guy said Yes it is right under here. Went to hook up my trailer and got under to find it.. Not there.. I just ordered myself a 7 to 4 adapter so as not to go back to this place. Not a big deal but why lie about it. What else did they lie about I wonder. During the time my new vehicle was in the dealership Charlton provided a loaner car. This car smelled of cigarette smoke so bad I could not sit in it. They did not have another and asked me to Febreeze the car. Seriously I can show you the txt message on this. So that sat outside not being used as the stench was horrendous. Maybe this was a horrid sales guy, maybe a one off occurrence but frankly I would say to go somewhere else when looking based on my experience.

Found Haynie's Garage while looking to replace an auxiliary battery on my Dodge Durango. I had the…read moremain battery replaced at a Valvoline in Lewisville. Valvoline replaced on the main battery and failed to strap it back down where it sits under the passenger seat. That's how Haynie's found it. So this cause out Durango to not start properly due to not having the auxiliary battery. I called Haynie's garage and a really nice guy answered and when I explained what I needed he went into all this detail what that auxiliary battery does. I had no clue. Found out I was talking the owner Chris. Super nice and absolutely knowledgeable. They close at 5:30pm and I got there at 4pm for the battery and to have my oil changed. No problem. I didn't ask for the oil change til I arrived and he said he had literally just used the last oil filter on a Jeep but would get one right over and was apologetic. That was absolutely fine with me and I didn't mind waiting. Chris also told me that he found my battery was not strapped down from Valvoline. This garage is off a dirt road since he moved to this newer location. His shop is sits off the road but it's still easy to find with a GPS. It's worth the trip. Haynie's Garage is absolutely awesome. I will only take my vehicles here from now on.

A friend recommended Haynies Garage for a problem I had with my a/c. Chris explained what it would…read morecost me, fixed the issue, also fixed my washer-reservoir (at no additional cost). Chris also invited me to come back for a free re-check if the problem returned. Haynies Garage lives up to its 5-star rating, and I know where I am taking my car when I have the next problem. Thank you Chris.

I've been doing business with Matt, Jennifer and Eddie for almost 10 years. Just bought my 4th…read moretruck from them today. You couldn't ask for a better group of people!

I'm not a big reviewer unless I've had a really good experience somewhere, but I felt I had to give…read morecompliments to Matt's Motors. This is totally unlike other car-buying experiences we've had where the salesmen are super pushy. These folks really treat you like family and go out of their way to ensure you are happy with the car you purchase. And after the purchase, they follow through with any issues you might have. In our case, Grant was amazing on his follow-up with some questions we had on our Jeep. Thanks guys and keep up the good work!

I love coming to Brian's shop. When I wrote my first review, I only owned one TDI. I now own three…read moreof them, and Brian is my trusted mechanic for all three, to help with problems too difficult for me to tackle. His prices are very reasonable, customer service is hands down, excellent, and Brian is very knowledgeable. Whether you have a TDI or an Audi/VW gasser, Brian should be your first and final stop for all your maintenance needs on your VW vehicle.

Robert is everything you want in a mechanic - knowledgeable, honest, and helpful. I don't trust…read moremany people with my VW, especially dealerships, so was happy to find this place when I needed some maintenance while traveling.

Jamie Khan was my service advisor today. I arrived for a set appointment at 8:00 AM. Jamie met me…read morein the service area with a smile and welcomed me to the Sewell. My request was for a tire rotation. Jamie took my keys and checked me in. She asked if I wanted my car washed and vacuumed. She took the keys and pointed to the service waiting area. She was professional and courteous and made me feel special. Luxury car service companies place a high emphasis on punctuality, personalization, safety, and security. The service I received from Jamie met this bar. Overall, a luxury car service experience is designed to provide a comfortable, convenient, and memorable experience for the customer. From the moment the service advisor greets the customer to the time they arrive at their destination, every aspect of the service is focused on providing the highest level of customer satisfaction. I will return to Sewell for my service needs and will ask for Jamie. She is one of the best I have had the pleasure to work with!

They refused service for my Mini, because it is over 10 years old. Unacceptable…read more It is also It is completely unacceptable that MINI USA allows its dealerships to refuse service for vehicles over 10 years old. MINIs are built to last, and many owners take pride in maintaining their cars well beyond that mark. To be turned away simply because of the age of the car -- at an authorized dealership -- shows a lack of commitment to loyal customers and the brand's community. A car's age should not disqualify it from proper service, especially when MINI promotes durability and long-term ownership. MINI USA needs to take responsibility for this policy and ensure that all MINI owners -- regardless of model year -- can count on the dealership network for support.

He built me the perfect car!! Helped me pick out the perfect color and sent me updates along the…read morepainting/Assembly proses. He really knows these cars well, he had a answer for every question I had and did a very good job reassuring my family that he is very serious about rebuilding these cars properly and making all safety features work as intended

Want an ND Miata but at a price way below market value? Go to Hugh at Ace Miatas. He takes salvaged…read moreMiatas and restores them so they look new! I bought a used 2019 "rescue" Miata from him and I couldn't be happier with the decision. He showed me the before and after pictures, and let me tell you he did an amazing job fixing the damaged sheet metal and body panels. It drives like a dream and looks great. You would have never guessed it was in a wreck! I bought it over 2 months ago and it's my daily driver. I've had zero problems with it, and I still smile every time I drive it. Hugh is an honest guy and he was great to do business with. He even has a one year warranty on his work, which is pretty cool. The transaction was smooth and it was a zero pressure environment, unlike when I bought my first car where they were pressuring, and I had to wait hours for the finance guy. All in all, super happy with my car and I saved a bunch of money.