1. Ilara Apartments

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    Milpitas, CA

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    Ilara Apartments

    3.3 (22 reviews)
    Open • 9:00 am - 6:00 pm

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    I wrote a review on 1/21/2022 and noticed the Community manager wrote a response on1 /16/2022.But I contacted her and she has no response. So this on-line response is just a formative to cheat public. I decided to publish my e-mail communications here so everyone know how they played game to embezzle tenant's deposit. 11/18/2021 Didn't attend the meeting he scheduled previously. Said will refund Painting fee $296 but eventually return $0.

    Parking garage

    I recently went to the leasing office to get better parking. I've lived here for over a year and I e requested my car to get moved off the 6th floor since I'm on the 2. The leasing office lady had so much attitude, rolling her eyes. Very unprofessional. Rude and hates her job clearly was slamming cabinets and huffing and puffing. Two days after I get a new parking only a floor down which is the 5th and I come out to my car like this. Someone threw ice cream on my vehicle. Mind you I have zero conflict with anyone that lives in this complex. This is done by staffing. Don't live here peeps!

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    Photo of Soon S.
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    2 years ago

    This place is a joke to future renters. They don't know how to communicate properly & it took too long for them to reply

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    Photo of Tom C.
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    5 years ago

    Great property I enjoy living here. Responsive staff and the grounds are well maintained.

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    6 years ago

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    2 years ago

    ofrecen muy buen servicio muy limpio el área los tratos muy amables gracias por todo

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    Ask the Community - Ilara Apartments

    Review Highlights - Ilara Apartments

    “Super close to the free way and walking distance from Trader Joe's.”

    Mentioned in 3 reviews

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    Turing at the Fields

    Turing at the Fields

    (119 reviews)

    Everything is amazing about living at Turing, the whole community is amazing and the staff here has…read morebeen great. I moved here because it's easily the safest part in San Jose area to live and I wanted my wife to be safe walking our son and dog. The whole staff at Turing has been amazing. Also the maintenance has been so good as well, whenever we call they're here right away to help us. Hector has been so great and nice to us he stands out as one of the quickest and most friendly maintenance. He's solved every problem we had within 10 minutes max. You can tell he's very experienced. 100 stars we love it here.

    The apartment complex was beautiful and well maintained. I really enjoyed living here. However,…read moreupon move-out, Turing is excessive with move-out charges. I have never had issues with move-out charges in previous apartments and with the great reviews Turing has, I thought this place would be the least of my worries. Minor surface level scuffs are used as an excuse to charge you for repainting the entire unit. Then they are "generous" to give you a prorated invoice that is still heavily inflated based on the actual scuffs shown in the unit. The photo backup they provide is blurry and does not allow you to fully see what damage they are saying was in the unit. When asked for clearer photos, they do not have any - so it's left up to interpretation. And of course, the large corporation has leverage against you, the resident. They partially lowered the damage costs only after I had to spend my time negotiating through multiple emails. I will miss living here for the great amenities and cleanliness, but please be warned to take photo documentation of every inch of your apartment or else you will be seeing hundreds of dollars in touch-up fees upon move out. I was bummed that Lyon Living, a $100M+ revenue company chose to have a resident leave with a bad experience rather than lower their excessive fees by a couple hundred dollars.

    Graham at the Fields - Graham Exterior at Dusk

    Graham at the Fields

    (42 reviews)

    Fantastic place to live! I've been here about a year and a half and love the community. I lived at…read moreTuring for a year before I moved over here. I get the benefits of living at Turing (pool, retail, central Milpitas location) but with a nicer unit and a more intimate community feel. I find this place to be absolutely perfect for me as someone that works nearby, likes to take BART/VTA places, and appreciates the upgraded fixtures, appliances, and layout of Graham. I find the mail room and the garage feel more secure than Turing, even if they share a patrol at night just by the nature of it being a smaller community. Just overall less people coming and going. The maintenance crew are also fantastic and always personable when I run into them. Cody's been very helpful with the few issues in my apt I had and is always genuinely nice. Joseph, Lily, and the leasing office folks are also always welcoming and willing to help. Plus the location is getting better and better. There's Trader Joes, and now a Starbucks, with soon to be a Slice House - only three VTA stops down the road from Levi's Stadium and you have the mall/Home Depot across the street.

    I have moved here for a month now. While I really, really wanted to like this place, moving here…read moreturned out to be one of my biggest regrets. There are a number of serious issues, I am going address them one by one. First and foremost: the ANT problem. Since the second day of moving in (before we could even unbox the cooking utensils and cook anything), ants started appearing. We waited for a couple of days to see if the ants would be gone, only to find that more and more ants emerged. After our request for the apartment's exterminator, he came and supposedly did the job of exterminating all the ants. Yet the moment we came home, the ants were still there. We were going to make another request but would need to wait another week before he could come. Since there were way too many ants crawling all over our apartment and it was impossible to live with the ants for another week, we ended up getting our own ant traps. I am attaching three videos of the ants crawling on our kitchen counter, under the kitchen sink, and on the patio. Second: the THIN walls, the neighbors' stomping NOISES, and the LACK of handling from the apartment office. Some previous reviews already mentioned thin walls here as an issue. And it is absolutely true. The walls are so thin that you can hear anyone who speaks a little more loudly on the corridor. But unfortunately for us, the neighbors upstairs have been stomping, jumping, kicking the spring door steel, and dragging/dropping heavy objects throughout the day since day 1. We addressed the issue to the apartment office a number of times. The first reply we got was simply that: oh if they do it at the quiet hours, you can call the courtesy patrol. The issue is though, they do it for hours throughout the day. When we complained for the second time and asked if we should speak to the neighbors upstairs, the apartment office advised us not to and finally said they would convey our concerns. There was no news since until we wrote again to the office. Finally we got an update. But this whole month of noises have taken a toll. The constant loud noises of stomping from the neighbors scared our dog on a daily basis. He went from a happy, carefree doggie to an anxious one who is constantly in a frozen state and needs to hide under the couch all the time. We just brought him to the vet today and the vet had to prescribe him anxiety medicine. At this point, I am just so heart-broken about the state of my dog and don't know what I can do. I am enclosing to this post a snapshot of my vet invoice to show his anxiety meds. Third, the dryer vent is located on the CEILING on the patio, and it DOES NOT have any cover. The implication of this is that when you do any drying of the laundry with your in-unit laundry machine, the lint/dust of the laundry would be released via that vent and fly all over the patio. And if you have patio furniture like we do, your furniture will be covered in lint and dust. We have spoken to the repair staff, he said this is how the apartment was designed and there was nothing he could do about it. He also mentioned that many other residents have complained about this to no avail. As I will not be do laundry within these few days, I will record the situation and update my post with a video proof a few days from now. Finally, there are a number of miscellaneous issues of cleanliness. For example, within a week or so of moving in, the sinks of the bathroom and bathtubs got clogged up. When I used the tools to unclog them, there were lots of fingers nails and hair from the previous residents. (We haven't even cut our nails yet and we would never throw them in the sinks.) Another example is that the fridge stank when we first moved in (and still stank after numerous wiping). All I can say is that the apartment was definitely not ready for anyone to move in when we first moved in. In conclusion, if you have a dog and care about your dog, if you like cleanliness and hate ants, and if you prefer a quiet, undisturbed environment, this place is not for you. Don't make the mistake that I made.

    Springwood Apartments - Welcome to Springwood Apartments!

    Springwood Apartments

    (53 reviews)

    We've had a great experience living here. It is close to so many restaurants and both shopping…read moremalls. Ron and the maintenance team is always timely and efficient whenever repairs are needed, and they do a great job making sure issues are resolved quickly. It's reassuring to know that when something comes up, our concerns are taken seriously and addressed promptly. The staff is also very responsive, friendly, and easy to communicate with. They also make an effort to bring the community closer with events. Overall, we appreciate the excellent service and the effort the team puts into making this a comfortable place to live.

    I lived at Springwood from 2013 to 2017, and then moved in again, living there from March 2018 to…read moreSeptember 2022. I wish I could write a better review but I'm so disappointed by what was previously a great place to rent. The buildings are quite dated and the updates that have been made are of the cheapest quality. The old carpeting in the buildings was replaced last year...we all thought what had been placed was the liner and the installation people would be returning to lay the actual carpet. No...the carpet is just that thin and it causes sound to reverberate through the halls. The vinyl flooring in some units is cheap quality and poorly installed, so that it's constantly lifting. They continue to permit cigarette smoking on patios and balconies, and public areas around the site, which means there's smoke coming in through the windows, patio/balcony doors, and vents, regardless of whether you smoke. The complex spent three years and a lot of money to update the property, with the pool and hot tub, bbq area, and clubhouse were all unavailable during this time. The big reveal after all the work reflected that the only thing changed for residents was a nicer bbq area. The pool and hot tub, and all the chaises, tables, and umbrellas are the same that have been there since my initial residency. The clubhouse, which is only open during the management's working hours (unless reserved for a private event), is gorgeous but the main change is a remodel of the office space. The management and facilities staff are the only people who use the "clubhouse," and in great part due to the hours it's accessible as well as the fact that whenever someone goes in there, it feels as if you're interrupting the office staff having their breaks, hanging out and snacking, etc. All the parking spots were redesignated this past year as "assigned" spots, in a clear attempt to increase income for the management company. Residents must pay an additional fee monthly to reserve a spot, covered or not, and there are virtually no unassigned spots for additional resident cars or guests. The office staff regularly "patrol" the parking area for parkers who aren't "registered" and when discovering someone, send an email blast to the entire community calling out the car's identifying details and threatening to have the vehicle towed within a certain number of minutes if it's not moved. During weekends, the Springwood staff tend to park in the spots reserved for "new residents." Management sends email frequently admonishing residents that they've "been told" they cannot have anything on their balconies/patios, hallways, lobbies, etc. as if the residents are young children. I don't like when people break rules meant to ensure people's enjoyment of their rented home either, but there's a way to do this respectfully and a way to make people feel bad. When there are problems with the laundry room machines, the office staff will not assist. The response is that they haven't been trained on how to use the equipment or its software and residents have to contact the vendor (which never seems to result in a response). A dryer has been non-functional for months but despite numerous requests, the management staff have done nothing to ensure that it's repaired or replaced. With only 4 washers and 4 dryers per building, having one out of order creates a difficult situation for residents trying to do their laundry. On the plus side, the maintenance staff are without exception friendly and responsive. The apartments are in a great location and the people living there are generally quite nice, but there are few amenities and the management staff sometimes make residents feel like interlopers.

    Sofi Berryessa by Pinnacle Property Management

    Sofi Berryessa by Pinnacle Property Management

    (125 reviews)

    North Valley

    We have lived here 13 years now, and our experience continues to be excellent. I have seen my kids…read moregrow up and go through school here. My family and I have always been taken care of. Our apartment has become out home. This is a great place to live. It is quiet and beautiful.

    My partner and I moved in during the pandemic 2020 and I have lived here for two years now (and…read moresigning a lease for another year). Living here has been great! Highlighting a few key points about this complex: Management/Maintenance: Michael Abundiz has been very responsive to any issues in the complex and sends out update emails to everyone. Maintenance team is very friendly and quick for repairs. You can submit things on the portal to notify them. For example, I've submitted requests to change out the bulbs in some of the lamps when they die out around the complex since I walk my dog frequently at night. Dog Friendly: It's super DOG FRIENDLY and my pup loves playing with all the neighborhood doggos during our walks. I feel safe walking my dog here since it's a gated community, even late at night when I've had to walk him at 1am or 4am. There's also plenty of grassy areas to bring him to potty unlike other complexes where you have to go down several floors to a small dirt patch. There's also a very large dog gated park you can drive to about a few minutes drive (Watson Park) you can bring your pups. Accessible Location: All the major highways (680, 101, 880) are easily accessible. It's also close to everything you'll need - There's a huge Safeway a few streets down, Costco about 5min away, and down the street are gas stations, 7-11, Starbucks, and the Bart station. Target, Lowe's, Sprouts, H-Mart, post office are about a 10-15min drive away street route. Japantown is 5min drive to downtown. Amenities: In-unit washer/dryer, AC in the living room, heater in the bedroom, pool, hot tub, small gym, patio/balcony, 1 covered carport and 1 additional pass for an open parking space, electric chargers in select spaces, etc.

    The Edge Apartments Milpitas

    The Edge Apartments Milpitas

    (74 reviews)

    Superb staff--very prompt, organized, and considerate. This complex offers the best value for the…read morerent; they don't increase rates absurdly and clearly prefer long-term tenants. I also feel the overall quality of tenants here is better. A great community experience isn't just about the management, but the residents themselves following the rules.

    This is not a review of the place but a criticism against the behavior of an employee…read more I came here for a tour of the place, seems straight forward? The lady at 1pm today of 1/12/25 at the front wearing a black dress was chill. I was expecting a usual trip, looking around and seeing how it goes. Just when I was following the employee, she randomly makes a bizarre and rude comment about maintaining a "bubble." I must state this is just casually following someone who is showing you a place. This is normal behavior, but to her it's as if I am a sort of stalker? This is messed up and incredibly disrespectful. To hear her use a harsh and aggressive tone to me, saying to keep my distance. Quoting "I don't let men, women, or kids near me." Excuse me? For her to rudely say: or the tour will end here...what? Then why do you work in a job interacting with people? The whole tour was ruined due to this individuals disrespectful behavior. I do not know if she has mental issues, a stalker, or dislikes people? But if she clearly cannot handle visitors just following her around at a normal pace, she should not be allowed to work there.

    The Meadows - Sunset

    The Meadows

    (126 reviews)

    Best place and location. Good thing - washer and dryer included. No additional chargers for water…read moreand garbage. Few things - rent is expected to increase at 7% YOY. Check on sunlight if it's important for you. Because the community is with redwood trees, certain apartments might not get enough sunlight during the day.

    I lived at The Meadows for a little over three years, and I genuinely don't think I could have…read morelucked into a better place to live in the Bay Area. What made The Meadows so great was the combination of the people, the property, and the location. The management and maintenance teams were wonderful throughout my time here, the community was friendly, and the grounds were always exceptionally clean and beautifully maintained. There's a ton of greenery throughout the property, and it always felt like the people taking care of the community genuinely cared about making it a nice place to live. That experience started before I even moved in. The leasing staff took the time to understand what I was looking for and helped me find a unit that fit my preferences. They were even gracious enough to work with me on getting a better deal. Looking back, that first interaction was a pretty good indication of how I'd be treated over the next three years. I also really appreciated how reasonable management was when it came to renewals. Even with the rent-control limits on annual increases, my rent generally went up by less than what they could have charged. I never felt like management was trying to squeeze as much as possible out of existing residents, which unfortunately isn't something I can say about every apartment community in the Bay Area. Maintenance was excellent too, although, honestly, the fact that I only had a single maintenance request in more than three years probably says something on its own. When I did need help, everyone I interacted with was friendly and helpful. The Meadows is also easily one of the cleanest apartment communities I've ever seen. When I moved in, it was obvious that they had put real care into preparing and cleaning the unit. As someone who is pretty particular about keeping my own home clean, I appreciated that. I noticed the same attention to detail when I moved out and saw the cleaning checklist they use to prepare apartments for the next resident. It was surprisingly close to the kind of checklist I'd make myself. My apartment had wonderful natural light and became an incredibly cozy home for me. I faced the expressway, and while there was a small amount of road noise, it was never enough to really bother me. More than anything, I loved coming home every day. That may be the simplest and most important compliment I can give a place where I spent more than three years. The location was great as well. There are restaurants and grocery stores nearby, plenty of good routes for running and walking, and it's incredibly easy to get onto highways. The property itself also has great amenities, and I particularly appreciated how well the gym was maintained. Despite being so conveniently located, the community always felt comfortable and safe. I never felt uneasy living or walking around here. There were also community events throughout the year that brought residents together. I certainly didn't go to every one, but I appreciated that they existed and that management put real effort into making The Meadows feel like a community rather than just a collection of apartments. Even moving out was surprisingly easy. Everything was handled professionally and straightforwardly, without unnecessary stress or surprises. It was nice that my last experience with the management team was just as positive as my first. The only reason I moved was because I wanted to live in a different part of the Bay Area. It had nothing to do with The Meadows itself. Over the years I visited plenty of other apartment communities where friends and coworkers lived, and I honestly never came away wishing I had chosen somewhere else. It's rare to leave an apartment feeling genuinely sad to go, but The Meadows really became home for me. I looked forward to coming home every day, and I'm incredibly happy I stayed as long as I did. (ps. videos are from the day I moved out; the place looks even better after they take a pass before the next tenant's move in)

    Ilara Apartments - apartments - Updated October 2026

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