The wings at IL Primo's are the best especially when they are extra crispy ( with 10 different sauces to choose from ) I added a House salad to go with the wings ( IL Primo's is one of the best hidden gems I ever found ) read more

Not much new here except the $6.99 breadsticks were better than the pizza. It was served with red sauce. Vegetable pizza was just pizza, nothing special again. read more

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I recently was looking for some place to take my father for lunch, and we were feeling like pizza and wings. It just so happened that we drove past Il Primo Pizza and Wings, and my father recalled hearing about it. Ironically, over the previous week, I had seen something about Il Primo Pizza and Wings in the mail. We gave it a try. When we arrived, we were greeted by one cashier with no one in line during a weekday lunch hour (though there were customers dining in and eating). We looked through the lunch specials and placed an order. The prices were reasonable, and there were many lunch specials listed. The regular menu can be found at http://www.ilprimoaz.com/ip-menu.html. The food arrived rather quickly. Both my father and I ordered a personal pepperoni pizza with a drink and five wings. The food was good and worth trying again, though it wasn't among the best pizzas or wings I have tried, though the great service and deals made it worth our while. I learned about their pizza and wing challenges. For instance, two people can call 24 hours in advance and order a 30" pizza, and if they can eat it within one hour, they earn their mark on the Wall of Fame and get one free $12.99 pizza a month for a year. There is a similar challenge involving hot wings. Also, be on the lookout for some amazing deals for Il Primo Pizza and Wings from the Entertainment Book to local coupons that are mailed out. But even if you don't have access to either of these, the regular deals are great! read more

Primo pizza is great. Wings are good. Always ask them for extra crispy/well done and they're always on point. service is alright but the food is great. I got some breadsticks for the first time and they were actually really good. Next thing I need to try is their calzone! read more

Il Primo Pizza & Wings - Pizza Near Me - Phoenix, Arizona

Beware they charge days later... they put my bank account in the negatives because they finally charge me from Wednesday and I tried asking for a refund and the manager said I want my food back!!! disgusting behavior!!! Manager didn't want to help or anything in anyway very unprofessional behavior read more

THIS PLACE IS TERRIBLE. I don't recommend they have terrible customer service, they do not value their customers, and it seems like no matter how long or how much business that you do with them, they treat you like you don't matter. And it doesn't seem logical or at all the fact that you get one ranch no matter if you get six wings or 20 you only get one ranch. It's sad a person spend $40 on wings,and only get one small cup of ranch. read more

terrible service the food is also nasty and then the delivery guy they have there is terrible the way he delivers your food and speaks to you is very disrespectful read more

Pizza and wings are great and the service was amazing. Bright the family and everyone was happy.

I have litterly been coming here for 30 years. I was always a decent place to get pizza and wings. Granted not the highest quality for either but always decent. Over the last few years the quality of food and service has gone down while the cost has gone up. Today I wanted a quick fix for dinner so I stopped. I looked up at the digital signage and decided on a medium pizza with 10 wings. Well even though it's on the signage and has been on the menu for years I was told they no longer offer it. I would of been fine if they had bothered to remove It from the digital menu but they were to lazy to do that. The young lady helping me was rude about the entire thing when I asked why it was still posted. The next combo was a much higher price bringing it into the realm of comparable cost to more superior products. Unfortunately for them that's the way I went and will continue to do so. read more

Il Primo Pizza & Wings - Menu with listed items they discontinued - Pizza Near Me - Phoenix, Arizona

Excellent service! Great food.‍ close to home and convenient! Love the buffalo chicken and would love the fish Friday to be like tailgaters

I'm all for "whole in the wall" places as long as they have good food, good customer service and a clean place to eat. Met some friends at this location, first and last time for sure! Although the pizza was good it took about 45 minutes to get our "dine in order" maybe even more. When the cashier asked the manager if they had salad for us, he immediately responded "no, I didn't have time to make it"... no apologies just curt! The kitchen which is in full view looks in total chaos, and the gal slicing the pizza didn't even have gloves on. yes they were busy with lots of take-out orders as well. Since our friends got their before we did, they had already ordered so we had to stay otherwise we would've left. I'm also not a fan of carpet in restaurants, it smells musty and looks gross. Who knows how often they deep clean that carpet. We'll never be back more because of the poor customer service and musty smell. read more

Ordered a large pizza with half specialty pizza and pepperoni to share with staff for lunch. It is close by to my office and pizza was great for a large $20 pizza. read more

I ordered pizza and wings as I have done many times before. The delivery driver stopped at my house and then left quickly. I called the store to tell them they had the right address and they told me they delivered my food to the wrong address and were going to go get it back and deliver It to me. When I protested and wanted fresh food made for me they hung up on me. I called back and spoke to the manager and his first words were "youre (my name) the guy who has no reason" I told him i just wanted food that someone hadn't touched and how was that unreasonable he hung up on me again. Called back. Spoke to another person who was another manager and said we can bring your food for full price after two and a half hours after having them hang up on me multiple times. How can I now trust the food from this place. All I wanted was an order that wasn't delivered to someone else's house and then brought back to me. read more

So we have a friend who's box is very limited so we frequently hang here! Love the food and staff! We reserve tables when we have a big party! Pizza and wings are awesome! read more

This place is always filthy . Dirty tables, bathroom.. I guess maybe it's the neighborhood room? Pizza is good and employers are nice but I never want to eat here because it's so dirty. Oh yeah, I forgot to say there's people sleeping at tables. read more

We ordered pizza for delivery. A large pepperoni and jalapeño. The wait time was less than 45 minutes and the pizza was delivered hot and tasty. I was extremely pleased with the taste and the balance of toppings! read more

I like it, Pizza and wings. I love it. I would recommend to anyone. Its good. Price is fair.

Pizza we order is usually so good . . However, horrible customer service and they don't seem to care about loyalty or making things right.

Food was gross. Pizza was dry barely any sauce and no flavor at all. The fried zucchini are from frozen and also are greasy and have no flavor. Would never eat here again. Over priced cardboard. read more

Good pizza, but don't have them deliver on Sunday. Originally, I was told 45 minutes to an hour for delivery. 2 hours had passed when I called again, they said my order was on the way. 15 minutes later it finally showed up and it was not very hot. I won't do that again! read more

I ordered pizza and wings delivery from Il primo and loved it. My bf wasn't a fan for some cray reason but what's not to love? The wings were perfect and the pizza was very tasty. Delivery was quick to my new house in the area and I will definitely be ordering from it primo. Actually I CANT wait to order their pizza and wings again! read more

I hear the ambiance is horrible. Don't know, never eaten inside. However, they have XLNT delivery drivers who always take less time than quoted, as it is only about 8 blocks from our house. They are prompt and courteous. The food is great - they are associated with Tailgaters bar & grill down the road a few blocks which offers good food and service and if they get too busy they will order pie from Il Primo. I don't know if Il Primo still does half priced subs on Wednesday, but they used to. We order our subs from another place in the area which has been there forever and may soon go away. I never grab shots of their wings or subs as we are too busy scarfing it down. For you competitive eaters you can join the wall of fame for a 30" pizza or their wall of flame for wings. I think there is a tee or a hat, not sure as I've never tried either. Come to think of it: I DID go inside once, and it had a tile waiting area, but apparently the dining area is now carpeted and disgusting(?) according to a family member not in this household, and other reviewers which were less than impressed. Yes, as you would expect prices have skyrocketed as of late, but a medium pie and 10 wings (they don't come by the dozen and the drivers don't know why but I would assume to cost, are a steal as of late. Sure, there are other 'za shops around but this is a family-owned place and has been around pretty much forever. No it's not one of their fancier competitors who import water or have an in-house filtration system to recreate NY or Chi Pie but having never been to either of those towns I couldn't tell you if it's the same. I do know, however, that plenty of breweries around do the same thing and it works well. But breweries are for another day...as I used to be a reviewer for a magazine that has pulled out of the southwest... So, if you are looking for a decent pizza, check it out. If you want some beer with it while out check out their bar down the street, can't g wrong with pizza and beer. If you want things like shuffleboard and darts, or karaoke, those are whole different places and there are plenty of them around. Haven't been in years so can't speak for them but I'm sure I've written reviews in the past...Pullano's comes to mind for Karaoke but it can get packed!!! read more

The food was mad good but the lady was very disrespectful and I was very disappointed at this I was trying to eat with my friends and she yelled at me for say only one cuss word and I spent over 50 buck just to get yelled at wow 10/10 on the disrespect read more

Il Primo Pizza & Wings - Very nice cashier - Pizza Near Me - Phoenix, Arizona

Ordering was interesting, person taking order couldn't hear what we were ordering and I had to reiterate what we were ordering, louder and clearer. Put entirely different name on order. Food had to be collected from counter ( I don't know why they don't bring your food to you. ) The food....was food. Dough was undercooked, enough to notice and taste but not horribly. Too thin however for how much cheese they put on. Food alone 2.5/5. Nothing to remember but is edible. The overall atmosphere of the establishment was reminiscent of restaurant owners that bought a place semi successful, didn't change the decor or interior or do any kind of maintenance, then instead of carrying on tradition of previous owner decided convenience and saving money was more important than creating an inviting fun environment with great food. Lobby is dingy dark and slowly being run down. Tables and carpets are meh at best. The bathrooms are pretty disgusting. Not to mention something should be said about leaving your apron on a baby changing table. Ew. Service again left much to be desired. When I go to a dine in restaurant I'm expecting to be served. Meaning when I'm done eating I like to leave. Not do what would normally be considered your part by returning the pizza tray and throwing the papers out. Personally price is up there for how little is offered. But still I feel if you tried you COULD do worse. But you'd have to try. read more

Best pizza and wings in Phoenix when ever we have family visit from out of state they always request Il Primos

Great Wings the Mild was just heavenly I wish there was more places like this in Phoenix !

Their takeout is the WORSE!!!! They gave me wings with no sauce just oil and on top of it, they were raw wings! I couldn't believe it. It's unacceptable, and it's expensive too so I expect the best. read more

Il Primo Pizza & Wings - Raw pink chicken wing (it was squishy) - Pizza Near Me - Phoenix, Arizona

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The service was great and the food was even better. It's a real feel good home setting. Just like the good'ol days. We will be coming back! Two thumbs way up!!! read more

I'm new to the area. This place is close by. I gave them three chances. All three times the pizza was ridiculously dry. I don't get it. Don't they know a pizza should have some sauce on it?? Not going back. read more

They do not do table service. Pizza took over 45 minutes to come out and it wasn't fully cut. Pizza wasn't bad, wings were okay. IF i came back, I wouldn't dine inside. read more

Tried ordering a pizza for delivery. First call put on death hold, thought they forgo about me. Called back. Was immediately put on hold. Waited, and waited. Called back, same thing happened. 3 strikes and you are out. Was potentially a first time customer. Will never call again. read more

Been going here since I was a kid in the mid 90s no one and I mean no one makes wings as good as it primo. And there pizza isn't bad either!

Awesome cashier, and a damn good calzone! Got the food quickly good shows on the TVs and great environment! read more

Il Primo Pizza & Wings - Pizza Near Me - Phoenix, Arizona

I like their pizza, the crust is not too thick, with fresh ingredients. My wife enjoys a thin and crispy crust, so this is not her favorite place. The interior is not real comfortable, so we do takeout from here. Decent prices, and the people were nice. read more

I went in to pick up an order today and was asked if I had a mask by an employee behind the counter, I responded no to her and she responded please have one next time and your order will be ready in a few minutes. Less than a minute later a young man came up and asked if I had a mask and I responded no. Then he asked me to pull my shirt over my mouth and I declined. At this time he said my money was going to be refunded and I was to leave. When I pointed out that two employees in the kitchen did not have masks over their mouths and nose he became more agitated. I sent my adult daughter in to get the food and observed unrest in the kitchen due to the cooks being told to mask up. The employee that asked me to leave was rude and did not think of options to solve the problem like taking the food to my car. They will never see another penny of my money. read more

This use to be our go to place but as of the last few times we ordered the food has gone way down hill. These chicken fingers are so over done they are completely inedible how to fry cook can put these in a box I don't know I worked in kitchens for many years I would never send this to a table. If it was a one time mistake I would totally forgive it but it has happened many times. When you call they offer to bring more but it's dinner time and we don't want to wait 45 min for another order. I asked for my money back and I would come tomorrow to pick it up and return the food but they refused and said that they don't refund. So I now have a credit for a place I probably will never return to. read more

Il Primo Pizza & Wings - Pizza Near Me - Phoenix, Arizona

Bomb pizza and wings were pretty good too! It was a quick wait time for take out and seemed like great customer service!

Order from here frequently. Order is always accurate whether pick up or delivery, wait time is as expected for items ordered and any special events considered, ie., Superbowl Sunday, etc. Food is consistently top notch and staff is pleasant. Intermittent hold times when phoning in orders comes with the territory when you have a large customer base of recurring customers. If the food and service was poor, the business would not consistently be as busy as it always is. Those that prefer not to be placed in a queue for ordering, should either order in person or consider ordering from businesses with lower ratings, fewer recurring customers and empty parking lots. Stellar businesses are busy because they have earned it through the product and service they consistently provide. read more

If I could rate zero, I would! No online ordering for this location! Please pay attention to the antiquated website. Online only at 67th ave and bell. I noticed that before submitting my order. I called the store for 20 mins only to hear odd ringer music. I hung up and called again to get a fast busy. I eventually drove to the store because it was 3 mins away. Once at the store, I saw 4 phones on the front counter. The girl told me the phones were busy. I noticed 2 kitchen workers playing on their and phones. I intended to order a special. 1 large 14 inch 1 item pizza and 20 wings for about $32.00. This special was not applicable at this location. I left! Archaic ordering system and rude response in store. I liked their product in the past, but will not be a customer in the present or future! Poor representation of Il Primo! Never again. read more

There are a few times in life when a meal is so expertly crafted and planned that it is nothing short of genius. This place is great every time I come here. Would recommend to all. read more

Il Primo Pizza & Wings - XL Pepperoni & Jalapeño Pizza, 30 Hot Wings, French Fries - Pizza Near Me - Phoenix, Arizona