Called Keith yesterday, he was here in a couple hours. Had my AC diagnosed and added new Freon on…read moreone of the hottest days of the year. The house was up to 91 degrees inside. Within an hour the temperature had dropped to a comfortable 83 degrees and still chilling. Great communication and excellent service.

Called to have them come look at our broken HVAC- completely dead and not working. They scheduled a…read moresame day appointment (within 4 hours). Waited all day (8 plus hours) and they never showed up or called to cancel the appointment. We reached out to follow up if they were coming out but there was no response.

First off... I can't believe I didn't post a review HERE on Yelp!…read more I believe the review I wrote up only went to Google but it should post here too since many people use Yelp to help sort out companies to work with too! I've had to lean on this company a lot - so I have a lot to say, ha! Here's my review from 9 months back: I had a nightmare installation done by bad contractors causing a brand new unit to breakdown with every error in the book. Diego did an excellent job diagnosing the machine in 100+ degree weather. He was meticulous and went through every possible issue. Unfortunately the damage done caused the job to drag out but Diego continued working. I had a previous technician out from another company and even though I paid for their diagnostic service it's clear that I should've gone with Integrity Comfort Systems to begin with. I highly recommend this company. Everything is inspected and documented and then very clearly explained to me so I could understand the journey we're now on. No matter how many times I asked a question Diego took the time to break it down in ways I could understand (since I am not knowledgable in HVAC anything). No Mansplaining.. simply removing jargon and explaining step by step so anyone could follow. Seriously...Great job. My review from 5 months ago: I had ANOTHER HVAC issue but in my main house (HVAC is likely more than 20 years old) and Troy was sent out to take a look at what turned out to be a very dangerous situation. He was meticulous in documenting and clearly explained everything that was needed and why each thing was important for a SAFE operating system. I tend to only have catastrophic issues with units that either came with the house and are veeery old or something crazy like working with terrible contractors with bad installation and bad intentions causing MAJOR critical failures.... Nonetheless, Integrity worked with me providing a detailed estimate prioritizing what I could handle first. Review from the past 2 months: In addtion to those two experiences I had the pleasure of leaning on Chris for support in documenting the repair done on that AC unit damaged by the previous contractors. Chris was calm, cool, collected and incredibly thoughtful. He really worked with me to make sure we could clearly explain why certain repairs were absolutely necessary. Without Chris I would've been fully taken advantage of by those scam contractors. He didn't have to make himself that available to me but he truly went out of his way to make sure his customer was taken care of. It's very rare these days to find honest thoughtful people. When companies can get away with mistreating and scamming customers, greed seems to lead the way. Not with Integrity Comfort Systems - I mean, come on, Integrity is in the company name, and for good reason!!! And I must not forget to mention Julie. Julie handled all of my calls to the company to schedule repairs and help connect me with Chris to sort out the issues I had prior to working with them. There had been some stressful moments for me and she was always so helpful in guiding me to the right person. She always answered the phone, was always polite and easy to talk to, was loyal to the best interest of the client and I truly felt like she cared. Again RARE these days. Thank you so much, Julie! Chris, Julie and all their techs step up and really make sure the right thing is being done. I feel deeply indebted to all of them and they helped restore my faith in humanity. As a single woman on one moderate income dealing with the nightmares that come with homeownership and failing machines I really really needed this. I can't ever thank them enough and I could not recommend them more! All this from an HVAC company??? Yeah, I know... in 2026 when the world seems to be falling apart... these guys will make sure to take care of you. 5 stars isn't enough.

Chris Spalding came in as a second opinion regarding a leak in our air conditioner. The day before…read moresomebody (from a highly rated HVAC company on Yelp) said we had a crack in our catch pan and wanted minimum $3,500 to replace the pan and coil. Chris could not find the supposed crack, and said the catch pan was just tilted. He identified a way to possibly just adjust it with a shim - potentially saving us thousands. Many thanks to Chris for taking the time to understand our problem and come up with solutions that save us money!

5 and a half stars !!!!! Super organized, super friendly,…read moresuper professional !! Absolutely the BEST communication of any company I've delt with. Not only can we contact them in several different ways, buy YES, they actually reply... promptly !!! Took care of everything and then some !!! Thanks to the whole team. Steve

I reached out to Jazmin regarding a friend's plumbing issues. Jazmin was responsive and introduced…read moreme to Cynthia regarding an estimate for the project. Cynthia was professional, courteous and knowledgeable. This family owned company does just about everything in every trade as they have specialty divisions in roofing, plumbing, heating and air conditioning, insulation, electrical and so much more. I highly recommend Conejo for their fine service, experience, warranty and availability. Highly recommended

Jeff at All Valley came out the same day to fix our 20+ year old AC unit. Luckily he had a…read morereplacement part and he and his tech were done in 15 minutes. Simi residents should definitely give them a call. Friendly, knowledgeable, and reasonably priced.

We have been using All Valley Air for over 10 years for all of our HVAC repairs. They are a family…read morebusiness, very helpful and honest and reasonable. I would highly recommend.

I am a contractor with fifty + years of experience dealing with many, many contractors, trades men,…read moreapprentice helpers etc. I was able to know very soon after meeting these individuals, their experience, knowledge of their trade, their honesty, reliability and integrity and whether or not they had pride in their workmanship and not so concerned with completing the task at hand as fast as they could to get on to the next job. It is with this knowledge I possess that It became apparent within fifteen minutes of meeting the crew chief of Family Air of Simi Valley, Curtis that he and Family Air was the right HVAC crew and contractor to replace my aging HVAC system in my house. He proposed a modification to my system that would allow the new system to circulate air in a far more efficient and effective manner that none of the other HVAC contractors I interviewed had thought of. The crew of four arrived and left each day when they said they would. Completed the installation exactly as proposed for the amount estimated with no damage or mess in or around my house. I waited to write this review to be sure the new Carrier system installed was working as specified with no issues. Two months after the installation the system all of a sudden failed to run during a heat wave. Texted the owner of Family Air, Jerry Giarrussso with a request for service. Jerry replied to me within minutes to say that he was on a service call, but would be at my house soon. He arrived within two hours and corrected the minor issue that was only a loose circuit breaker not making full contact, at no charge. I am very impressed with his swift reply and service that day as the heat wave was just starting. I am pleased to give Family Air a five-star rating and recommend them without hesitation.

After getting several quotes to replace my home heater I went with Family Air Conditioning in Simi…read moreValley. They came up with a very reasonable price for what was a very straight forward job. Two top notch installation professionals, Curtis and Dan, were in and out in less than five hours. Neat and clean--no mess left behind. The best thing is I got a great Carrier furnace and couldn't be happier. It works terrific. It's so nice to be warm again! So glad I went with Family Air. A big thanks to the owner, Jerry, for a job well done.

AC stopped pushing cold air. Vardan was very accommodating concerning scheduling and made it to the…read morehouse in 24 hours. He came over and diagnosed the problem within 5 minutes and fixed it in 20 minutes. No upsell, no messing around. Very professional, works fast and efficient, and was very polite and friendly. As consumers we're all looking for someone we can trust and I'm very happy that I chose Vardan and HVAControl. Highly recommended.

We had a great experience with HVAControl. Vardan was professional, knowledgeable, and took the…read moretime to explain all of our HVAC system and heat pump options a clear and easy-to-understand way. We never felt pressured, and he answered all of our questions patiently. Although we ultimately chose a different direction, Vardan made a very positive impression. Honest, trustworthy, and excellent customer service. Highly recommend!!

I received three quotes from people arranging anywhere between 28,000$- $35,000 to replace my A/C,…read moreunfortunately my house was too big for only one unit so I was ready to pay a whole lot of money Avi came and suggested a few mini split units in the rooms which we are not using and then direct the old A/C to the rest of the house while providing a major clean out and maintenance for the existing one I really thought my old A/C is dead and needs replacement but apparently Avi brought it back to Life and it's absolutely kicking right now I've ended up paying less than a third of what everyone else offered me and he also cleaned out years of pollution in the system my A/C is working better than ever

I cannot recommend AOL Heating & Air enough! I'm currently 8 months pregnant, and our A/C stopped…read moreworking during a brutal 90+ degree heat wave. Every HVAC company I called either didn't answer or was booked out for weeks. AOL Heating & Air was completely different. Avi, the manager, genuinely cared about our situation and made sure a technician was sent out the very same day. Christian and his associate arrived promptly, were incredibly professional, and quickly diagnosed the issue. After multiple other HVAC companies told us we needed a brand-new compressor that would cost us thousands of dollars, Christian found the actual problem and repaired our condenser in just 30-40 minutes. Not only did they save us thousands of dollars, but they restored our air conditioning and had cold air flowing through our vents again the same day. Their honesty, expertise, and compassion are hard to find these days. If you're looking for an HVAC company that truly cares about its customers, provides honest assessments, and doesn't try to sell you repairs you don't need, AOL Heating & Air is the company to call. Thank you, Avi, Christian, and the entire team, you turned an incredibly stressful situation into a huge relief!

William came out immediately in our recent heat wave. He quickly diagnosed a leak and was able to…read moremake the appropriate repairs. Thank God for William! Fist time customer but not last time.

They responded to my request in less than 10 minutes and were able to schedule my service the same…read moreday, which was impressive. Eric arrived on time, was very friendly, and clearly knowledgeable. He diagnosed and fixed my furnace quickly and offered a very fair price. Overall, a great experience with fast, professional, and reliable service. Highly recommended.

Jonathan is attentive, knowledgeable & takes the time to talk through the issue at hand. On top of…read morethat, the quality is top notch and the price is fair. I was recommended Prime Heating & Cooling by my neighbor, and I understand why. I would recommend Prime as well.

Jonathan was great to work with. A+ for sure! Solved our problem and the cold air is blowing again.read more

This was my first time using their services but when I needed a new central HVAC for my home, I…read morewent through Costco and Around the Clock is their current subcontractor. Michael handled all the business and clearly explained to me in my home what equipment options were available (all Lennox via Costco) and what payment options and benefits were available to Costco members. I took a few different estimates from other companies and although I found comparable equipment and installations that might have priced out cheaper than Around the Clock, the benefits received from Costco for CostcoCash along with direct cash refunds made them very appealing. Michael is very patient in the process of answering any and all questions regarding the equipment, installation, etc. The installation was smooth and painless. The team of two installers were polite and professional. They worked clean which is greatly appreciated. The installation took about a day and a half. End result: I'm very satisfied with my experience with Around the Clock. A very professional installation with great customer service. The new system has completely transformed the comfort level of my home. It's already been battle tested in this SGV summer and I couldn't be happier. If you're on the fence in deciding whether or not Around the Clock is a vendor you'd like to use, I whole heartedly recommend them.

Avoid this company if you value honest diagnostics, fair pricing, and proper warranty support…read more *Paid $190 in Diagnostic Fees: Charged two separate $95 fees for the exact same intermittent blower motor issue (Invoices #106315050 and #106653607). The first tech found "no issues" and left. *Inflated $2,401 Quote: On visit #2, they finally confirmed the failing ECM motor and quoted $2,401.20 out of pocket, claiming it was out of warranty. *Active 10-Year Warranty Ignored: I called the manufacturer (Carrier/Day & Night) directly and verified the unit is under an active 10-year Enhanced Parts Warranty ($0 OEM part cost at the counter). *Refused Warranty Exchange: After I provided the official Carrier registration confirmation number, they admitted they aren't an authorized Carrier dealer and insisted I pay the entire $2,401 upfront and wait on a potential $1,151 reimbursement. Even with their math, they were charging over $1,250 in pure labor for a 2-hour swap.