When your AC breaks in the middle of LA's hot summer it gets sweaty. Decisions need to be made…read more Thank you to all the businesses I bid this project to, I appreciate every response. Pioneers Heating & Air came thru at the end today to handle the job. We are now cool and happy vibes. Life is back to normal. Israel was calm, curtioues, understanding and fast. We discussed the repair cost and optioned for extras at the end. The issue was that this old AC needed two components to continue its life span. I recommend this company hands down. Not feeling the heat anymore! Thank you guys.

Very disappointing and unprofessional experience -…read more I had a very disappointing experience with this company. I felt the technician significantly overcharged me. He did not clearly explain what the actual issue was or exactly what had been done to fix it. What concerned me even more was that I was not given a reasonable opportunity to verify that the repair had actually worked. I asked to let the AC run for some time so I could confirm that the issue was truly resolved, but the technician would not give me that time , not even 10 minutes. Instead, he aggressively demanded payment immediately, before I could even confirm that the repair had worked. He told me that if I did not make the payment on the spot, he would undo the work that had been done. Given his tone and the way he spoke to me, I felt intimidated and concerned that he might make the situation worse or damage something further. The lack of transparency was also concerning. He asked me to make the payment without sending an invoice. I specifically had to ask for an invoice. For a repair service, I would expect a clear explanation of the problem, the work performed, and the charges without having to repeatedly ask. The situation was especially uncomfortable because I was not physically at the property, since it is tenant occupied. I felt that the technician took advantage of the fact that I was not there in person and repeatedly pressured me to make the payment. I also asked to speak with someone from management, but I was not allowed to speak with anyone. Overall, this experience left me feeling extremely uncomfortable and taken advantage of. The aggressive payment demand, lack of clear explanation, refusal to give me time to verify the repair, threat to undo the work, and lack of transparency around the invoice were all very concerning. Based on my experience, I strongly recommend staying away from this company and considering other options.

Greg was super quick to get back to me with a fair amount to add refrigerant for my 2019 split AC…read moreunit. He arrived on time and was informative, helpful, and friendly. Thanks Yelp .... I now have a local goto AC company

Greg and Andrew did a wonderful job on the maintenance of our HVAC system. They are very…read moreknowledgeable and professional.Also so patient and nice to explain the process. The price was fair and there was no upselling' They will be my go to for maintenance and repairs going forward And I will be happy to recommend them.

Air Duct Cleaning LA was absolutely amazing--fast, honest, and offered great pricing with no…read moresurprises. From the initial assessment, they moved quickly and had my entire air duct system replaced the very next morning, which was a lifesaver in this heat. Their team was professional, responsive, and easy to work with from start to finish. You can tell they care about doing the job right, and the quality of work really shows. Jose, Alex and the entire team were all awesome, I highly recommend them if you're looking for reliable service and real results!

This is my third time using this company for dryer vent cleaning. They arrived on time, completed…read morethe work and clean up, all with good customer service. I will use them again.

Really happy we found this company. Our unit was leaking and I had gotten a quote from a different…read moreAC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them.

If my husband were still alive to advise me, I would have used a credit card. I would have asked…read morefor a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you.

After a few days of no AC and too many hot, sleepless nights, David from Pioneers Heating and Air…read morewas able to get my central air system up and running. David was friendly, knowledgeable and punctual. He showed up when he said he was going to and in today's time that says a lot! A couple of hiccups during the repair but he was never flustered and at the end of the day figured everything out. I'm thankful and happy.

Israel came to my place and did a wonderful job cleaning my AC unit. It's all clean now!read more

Season Control has now replaced my AC system, done seasonal maintenance and recently replaced an…read moreold pump. We had an issue on a weekend and they came out immediately in force (the GM, head foreman and technician) to fix the issue. They are very communicative and give excellent service.

*****UPDATE ***** The Team at Seasons Control made an…read moreextraordinary effort to make everything right. Rita was extremely helpful! They sent their Lead Technician to make sure everything was working correctly. Their communication was stellar. You can TRUST this company!! ***************

The condensation pump on our HVAC failed on a Friday afternoon leaving water dripping on our floor…read more After leaving a message with Premium Air. They were able to schedule a service call for Monday early afternoon. James came, diagnosed the problem, and ordered the failed condensate pump and parts. James and Isaac returned on Wed and took out the old parts, installed and checked all working parts within an hour. So glad to have them to call upon with any emergencies.

I've used the company for over a decade and they are responsive and professional. I continue to…read moreuse them and will in the future.

The AC units both went out on my 6 year old house. The following morning I called Top-AC and Ethan…read morescheduled Frank Meza to come out between 10:00 & 12:00 noon. Frank was here at 10:05 and found that on one condenser the capacitor was out and the other had a loose contactor. He had both parts in his van and replaced both. Frank is very knowledgeable about HVAC systems and now I can understand why their rating is high. Five stars from me. I'm adding a photo of Frank installing the capacitor!

Fantastic service! Great price and service within 24 hours…read more I highly recommend Top AC for their thorough customer service. So happy to have my AC blowing cool air this weekend! Bravo