After being quoted a price WAY above the market rate by another company for replacing my outdated HVAC unit, I decided to get a second opinion with Express Refrigeration Heating & Air, and boy am I glad I did. I spoke with Zack Kubi over the phone, who quickly scheduled a free on-site evaluation with Carlos Garcia. Not only did Carlos do a very thorough and efficient evaluation of my entire HVAC unit, but he also discussed ways that I could save money, for example by NOT paying hundreds of dollars for a crane to carry the outer unit to the rooftop since Carlos's crew could carry the unit up the stairs themselves. Carlos patiently answered all of my questions and treated my HVAC unit like it was his own. When I asked Zack for a quote, he wrote a thorough proposal of what was going to be done and offered a price that was HALF the price that Greenstar offered. Yes you read that right, HALF, thanks to Carlos cutting out unnecessary costly procedures like using a crane. After the new HVAC unit installation was completed (and it was efficiently and beautifully done), Carlos explained to me in detail everything he did to successfully install the unit, and even put in an openable return grill so I can easily access and clean the unit. We tested the new unit together and my condo almost instantly felt cooler, whereas before my condo would not feel cool at all even with the cooling setting on. Carlos noticed that some of the paint on the wall around the unit peeled off during installation, so he stayed later to touch it up for us. I could not have asked for a better service and would recommend this company to anyone who wants an efficient, reliable, and VERY reasonably priced service! read more

Really happy we found this company. Our unit was leaking and I had gotten a quote from a different AC company quoted $1,200 and 1-2 hours of work. It felt high, so I got a few other opinions. Express quoted 600-800 but I really appreciated how genuine the owner was about the work scope, so we had them take a look. it ended up being 780 plus tax so 835, which is outside of the quote but not unreasonable. and obviously 50% cheaper than the first company. These people seem trustworthy and I would recommend them. read more

If my husband were still alive to advise me, I would have used a credit card. I would have asked for a written guarantee. I would have asked for pictures. But I was cold! And the company, Express Refrigeration Heating and Air, had great reviews! They offered to install a new part for my non-working gravity heater the next day at $3,700.00 and orally guaranteed it for 10 years with the promise of a fix for two years after the installation if anything went wrong. Shivering, I happily accepted the word of the technician. I am repenting in leisure. When the work was done, and the technician, Zack, told me that, if I wrote a good review on Yelp, they would pay me $25.00----in the form of a gift certificate to eBay, Amazon or an online company of my choice---I got a different idea about all those great reviews. The heater stopped working 6 months later. Fishing out the invoice, I saw there was no written proof of a guarantee. I took the tech at his word and hadn't checked. Again, I was cold! When, after many calls and an email, David dispatched a second tech from Express to assess the problem, he told me that water was dripping on the new part and that the water had ruined it. He charged me $80.00 for coming out, saying the failure was my fault. None of this was written down. The technician said he could get me another part for $3,700 or install a different heating system for $15,000. Either way, he said, the $80 would be applied. Now the nickel drops. The dawn breaks, and I hire an inspector to tell me whether there is a leaking pipe that I need to repair. The inspector told me there was nothing leaking on the new part, in fact there were no water pipes anywhere near the furnace, only gas pipes. He also said that the technician had installed a red bypass wire, a temporary fix at best. So this review. To alert others. 1. Ask for a written guarantee. 2. Use a credit card so you have recourse. 3. Read the invoice before you sign. 4. Ask to see a photo of the area. 5. Do the opposite of what I did. I'm still cold. P.S. to Cassandra, business mananger, who left a note after this review. This is not a mistake. My invoice number is 4623 and I saw Zack on November 4, 2024. I saw the second technician May 30, 2025. I am happy to talk to you. My phone number and private name is on the invoice. If you are unable to find the invoice, send me your email and I will quickly email it to you. read more

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I bought a 6 ton Carrier commercial unit from these guys in August of 2023. It has now developd leaks. I called then 4 times. One time a person said they would look up my file and get back. That never happened. After that one call I only got voicemai. I left messages explaining my issue, and asked for them to advise when they could send a technician out to look at the unit. I got NO REPLY whatsover. I will now have to try to get another company to diagnose and fix this. I am fearful that the unit may have been defective at the outset or installed improperly since it is new enough to not have developed issues this soon UPDATE The company finally sent a service technician and diagnosed the issue. I believe this issue will be resolved satisfactorily read more

Zack was a great technician. Got to the point, showed me what was wrong, explained why it went wrong, and all my options. Not only did he show up on short notice, he did quality work, at a straightforward price. Rare is the technician, who says, "you could pay me to do this, or I can show you how to do this yourself". That itself inspires trust in the work done. read more

So glad we went with this company to get a brand new AC & heater system (from a reputable manufacturer). Zack and David (owner) both responded very quickly and provided a reasonable quote. They were able to get everything installed soon, and the whole process went smoothly. Zack also set up our new Google Nest for us. We've been using our AC for months and in the past month started using the heater - both have been working so great and are more energy efficient! read more

These guys are great. Very professional, customer-oriented business, and I appreciate the dedication by Carlos, Zack, and the rest of the team. They did exactly what they set out to do and did not upsell almost to a fault. In fact, I had to ask for the extras and I am glad I did. In addition to completely swap out my HVAC system, they did a fabulous job retrofitting my air return box below an old-school furnace closet. It looks fabulous and will provide healthy clean air for my condo for years to come. I highly recommend having them retrofit your air return box when you upgrade your system! read more

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My mom's condo heater was broken and blowing cold air only, so I reached out to Express Refrigeration Heating & Air. David, over the phone, was friendly and he explained everything in a way that I could understand. They had availability the very next day (which was important as my mom's place was 43 degrees). Zack came to my mom's condo punctually with a big smile and figured out the cause and fixed it so well that her condo was instantly warmed up to 75 degrees which my mom said had never happened before even when the heater used to work. Zack is extremely professional, positive and talented at what he does. We're so grateful and happy to have found a go-to person when it comes to our A/C and heater! read more

I called Express Refrigeration on a Tuesday around noon about our condos' rooftop HVAC units causing the whole building to shake. An hour later Carlos arrived at my house to assess the problem. Carlos was extremely friendly and took the time to explain the problem (compressor needed a jacket and plenum needed an expansion chamber to disperse vibration). He made sure I understood and was comfortable before signing off on the work order. Carlos put in the parts order that day and returned four days later for the install. Carlos was again exceptionally friendly and professional. The outcome of Carlos' work was nothing short of miraculous. Previously, if we turned on either HVAC unit, the entire building would rumble and disrupt our sleep. Now we could run both units at full blast and not even know they're on. If I have any HVAC concerns in the future I will 100% be calling Carlos at Express Refrigeration. Significantly faster, friendlier, and more reasonably priced than other bids I received. read more

Express Refrigeration Heating & Air - New compressor jacket. - Heating & Air Conditioning/HVAC Near Me - Beverly Hills, California

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Heater was blowing cold air. Called on a Sunday morning. They had someone come within an hour fix it quickly and painlesslty.

What a wonderful and honest company. David was the first person who understood the situation with our older AC unit when we spoke over the phone and Zach came out (the next day!) and gave me a very clear and thorough explanation of what was going on, what could be addressed and how much more life we would have with the unit. The prices are very reasonable and fair and I did my homework. Zach is a lovely human. Very kind and smart. read more

Adrian and Carlos are great! We had them replace two of our AC units. They are very professional, worked quickly with high quality, maintained a tidy workspace, and cleaned up well after installation. Best of all was their excellent communication, keeping me informed the whole time. Our AC unit is now running cool, clean, and quiet without any leaks or issues of any kind. Highly recommend these guys for anyone in need of AC repairs or replacements! read more

Zack Great work. Three weeks ago, one of my air conditioners broke down. I contacted Daived, the owner of Express Refrgeration, and he immediately arranged for a highly skilled technician, Zack, to come and inspect it. He also gave a suitable estimate and arranged for the installation two days later. This is a great company, reasonable price, and professional. I am very happy to work with this company. read more

Super easy to schedule appointment to fix our air conditioner- quick and easy service! Was a lot more expensive then I thought it would be...$900 to re-gas?! read more

We recently had our 5 ton gas HVAC replaced with a new heat pump. Zack was great to work with - professional, knowledgeable, and efficient. Super nice guy too. Highly recommend this team. read more

Good. Explained what needed to be repaired and fixed efficiently. Gave me disposable filter.

I am not an expert on air conditioning. All I know is we had two units go out within the space of a week. One repair firm, who came out before the second one failed, quoted $13,000 for a new unit. The other repair place quoted replacement of both units at $25,700. Zack at Express Refrigeration came out quickly and suggested fixes that cost $10,000 for both units. He even showed up with his family in the car, on his way to dinner. I am more than 100% satisfied. read more

TL;DR I was scammed by a technician at this company. They admitted it, partially refunded me and then used several tactics to get me to remove my review, including bribes, threats, and lies that they later admitted to. o-o-o-o The following is a true account of my experience with this company. I have edited it to be as dispassionately factual as I can make it; I'll let you draw your own conclusions. This guy came and fixed my AC, and billed my landlord $1700 for the work, saying he needed to open the compressor to change the starter and then refill with R20 refrigerant at $100/lb. Firstly, R20 is $15 per lb (google it). Secondly, you don't need to open the compressor to replace the starter (google hard start capacitor and relay - I didn't know this at the time). Thirdly, somehow he never needed to take any tanks up on the roof. The AC worked when he was done though, so I just let it be. A week later my girlfriend called him and he told her the exact same thing - it would be around $1300 to fix her AC in addition to the $95 service call. She decided to just swallow the $95 and called someone else; they put a new relay and capacitor in ($50 in parts) and that solved the problem. I became very suspicious about the huge bill he sent my landlord and started researching hard start capacitors and realized there was something off about what I'd been told - that's when I first wrote this review - originally a one star review. [UPDATE] Today someone from the company contacted me through Yelp, identifying himself as "David" though the message comes from a "Cassandra". The message says they hired a temporary technician, and during his time there, he was caught running scams, and fired. So the company has admitted that they scammed me, this isn't an exaggeration. The message gave me a phone number to call to make things right. Oddly enough the phone number belonged to the same guy who came to my house. The guy who was identified as a "Temporary technician" is in most of the company photos and is identified as Zack. The same guy shows up in the whatsapp contact photo associated with the phone number I was told to call. Suspiciously, I read other people's reviews and I see similar experiences recounted by other people: "He replaced my starter and had to refill my old R20 so it was expensive but now it works at least."...interesting. [UPDATE #2 if you're still reading] After a few long winded messages through yelp, assuring me I was talking to a David and not Zack, and also that Zack wasn't the problem, the problem had been Joe and Joe was fired now (even though it was Zack who came to my house)... the company refunded my girlfriends service fee, and corrected the overcharge to my landlord. I was about to remove this review in light of the move to make things right, when my girl called me and let me know that she had been contacted multiple times today with requests to remove the negative review. This extended as far as threatening legal action if we don't remove our reviews from yelp immediately. When I contacted him via yelp to ask about this, he told me I'd be paying thousands of dollars in lawyer fees for this review and that he'd already talked to a lawyer. The "temporary technician", "Zack" and "David" all sound the same, look the same, and have the same phone number. He refuses to facetime to identify himself. I'm updating this review to three stars for the restitution of the money that was defrauded, but I'm leaving my account of what happened. This is just a straight up account of what I know - you make your own conclusions. [UPDATE #3] I'm quite over dealing with the nonsense fallout from this at this point, but I just got a notification that my photos warning other would-be patrons have been reported and removed. Since my last update, the person I was messaging with admitted that he had lied to me about his name and that he had been impersonating other people, and switched tactics to explaining how bad things are that he has to do this thing where he scams/cons/lies just to survive. Sad if true, but hard to believe at this point, and no excuse for stealing in any case. read more

Quick response times and quick service! They scheduled me for the next morning. Zach was on time and explained everything he needed to work on thoroughly. Thank you! read more

Came same day and fixed my AC unit which had a burned motor. Great customer service. Highly recommend this company. read more

I needed to replace the HVAC. I received prompt & accurate responses to my MANY questions from Cassandra. Their prices are competitive. They use top-of-the-line brands, which I like. The tech was courteous and always arrived on time. He laid out the process of the install clearly and followed it accordingly. What I liked most was that they were clear in how and what they were going to do, and did it that way and at that price. No surprises! read more

This team is truly amazing, I could not recommend them highly enough. It is so hard to find trustworthy contractors for this type of work, who will provide fair pricing and great work. Zack, Carlos and Team do exceptional work and were incredibly respectful, gracious and kind while doing work in our home. Whether for a repair, equipment replacement or any other needs, working with this company has been BY FAR the best experience I've ever had working with a service provider read more

professional and reliable, Zack was able to quickly schedule me in for service, even though he could not fix the issue ( I have a very old HVAC unit ), he was at my unit twice within 24 hours trying to figure out the issue, he answered all of my questions regarding the HVAC unit. Will be using this company again in the future. read more

Excellent work Zach! Thank you for fixing out AC in such a timely matter. I recommend hiring Express.

***Response: A professional ASKS The homeowner before handling their appliances. You may not value my AC system but it's not yours to do what you want with- especially to damage it! It is also unprofessional to share other customers private information with others. And you're right, I did upgrade to the more environmentally friendly coil and unit, but I did so with a professional AC company. A company who has manners and treats their customers with decency. read more

AC out in a heatwave. quick response and fixed in no time. excellent customer service.

With our city experiencing unprecedented heat this week I was doubtful I could get anyone to come out to help fix our broken AC. Express Refrigeration seriously saved the day! From my call in the morning, to my AC working again, it only took 3 hours! So happy with the friendly and super prompt service! read more

Called and spoke with David regarding our AC blowing warm air. They sent Zack out the same day and he was able to repair a leaking valve and recharge with Freon. Thank you for the wonderful service! read more

I called them when my AC went out and they arrived within 10 minutes. The technician was very helpful and explained everything that was wrong in detailed and itemized what I needed in great detail. I would say the experience is great! read more

Working with Zack was great... He fixed our AC. And was great communication ... Will def use him again

Air conditioner blew out in the valley in a 95 degree day and Zach was able to come out within an hour and fixed the problem and was super friendly and honest. Would definitely recommend in an emergency or for a new unit. read more

Fantastic service. My air conditioner had busted. I made the call and they were here the next morning to assess the situation. The problem was solved expeditiously. I am very grateful. They are friendly, professional, and I highly recommend them read more

Excellent service. We needed to replace our heat pump and after much research and requests for quote we went with express refrigeration who had very fair pricing. Their manager Cassandra is very responsive and fair. She gives you all the details and is very knowledgeable. We needed a special crane given the odd location of the heat pump and she even went out of her way to get different quotes to help us save money. Zack, who helped us install the unit, was very nice and friendly both on the field visit and the day of installation. They installed noise reduction system since one of the reasons for replacement was the loud noise. I asked him questions about our heat furnace and he was kind to go through the details with me. Highly recommend them for HVAC services. read more

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All round five star. Great service and excellent installation team. Zack came to check and measure and quote. This was the second out of three companies i had come and quote. Few days later we had them schedule installation for 5 ton AC unit on the side of my house with new ducts. The install team came on time in the morning and worked efficiently. Very professional Finished in one day. They took ALL the trash and cleaned after themselves. So grateful for excellent work and service. Definitely Recommended read more

Zach was great -- on time, professional, cleaned up, explained everything clearly, and the pricing was competitive.

My son Nilson has a condo in West Los Angeles, he called this company for evaluation. Carlos Garcia came to inspect and diagnosis for my son's nearly 40 years old HVAC. Carlos Garcia is very honest , efficient, patient and responsive at the process of the entire replacement of a new HVAC in May of 2022. Now it is summer time, my son is glad it is about the time to start to enjoy his new HVAC. My son -Nilson will definitely recommend this company to his friends. read more

Last year, Zach and his team installed a new AC unit outside. This summer we had some issues with the older unit in our attic. Our AC was totally out. I called him and he was hear in less than 48 hours. He did an amazing job and did it quickly. Super personable yet very professional. I would highly recommend reaching out to these guys if you have any AC issues. read more

I contacted Express refrigeration for a heating problem with my unit at about 8:30 AM. The person who answered the phone was a gentleman. After I explained my issue with the person, he said he will go back to office to check his schedule and will call me back. I did not receive any call back. I called again 2 times and nobody picked up the phone. Its 5 PM that I am writing this review. I called another company at 10 AM and they showed up at noon. read more

Express is the best. Hands down. And that's from someone who works in property management and works with dozens of different vendors, technicians, and specialists every week. We only trust Express with our HVAC needs in our commercial west Los Angeles building. We had problems with interior positive air pressure for months and no HVAC company could help. Zack at express knew exactly what was going on with our 9 rooftop units and exhausts, and had it fixed in no time. Most recently we converted a room in the building into a video studio. We needed a new HVAC unit just for that room, because of the hot equipment. Less than a business week after calling Express about it, the new unit was in and operating. and the price was definitely on the low end of prices I've seen. Low price, great techs, fast, and informative. You can't ask for anything else. Wish I can send them across country to our other properties! read more

Express Refrigeration Heating & Air - Heating & Air Conditioning/HVAC Near Me - Beverly Hills, California

Wow, this place is the best ever. Needed a new heat pump installed on the roof to replace my 20 year old system that finally died. After the evaluation, I was fortunate to be able to schedule them to install the new unit the same day! A few hours later, they came by with the crane and installed my new rooftop unit in just a few hours. They gave me the best price quote too as i got an estimate from somewhere else that wanted to charge several thousand dollars more. Very professional, quick and prices fairly. what more can you as for? read more