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IKEA

3.0 (1.5k reviews)
Closed 10:00 am - 9:00 pm
Updated 3 weeks ago

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Sandy B.

What an overwhelming place to shop. You will get your steps in for sure. Elevator and stair access to varied levels. They have areas designated such as chairs, closets, dining room, bedroom, kitchen, bedding, canisters, etc. There are displays that are assembled and coordinated for you to envision your space. Once you find what you like, you can either put it in your shopping cart or if it is a larger item needing assembly, you can get it boxed from their warehouse. They also offer delivery service for a fee. They have a small food court too. Some items seem to be cheap quality but others are higher end so just look carefully. Helpful, friendly service.

Wendy H.

We always love to go IKEA to have a visual and complete picture of our rooms. IKEA is very good at building such good display room sets. I really like the new cabinets with LED lights. The prices are actually very reasonable since they are very durable. The staff are very nice and helpful. Don't forget to get your cinnamon rolls and ice creams. I like their sparkling raspberry as well. It's very refreshing after a long shopping trip upstairs :)

Chanel K.

There's something comforting about coming here to just walk around. If you have kids, they also have a play area that you can drop them off so you can shop freely. It's so easy to spend hours and get lost here. I love the different displays they have that give you a feel of how their furniture all comes together. They have such a wide selection of items which is great. I'd say their price is decent depending on the item. If you've never been to IKEA, be sure to take note of the item number you like to find it in their warehouse downstairs to purchase and build. They have a cafeteria style restaurant as well. The staff is friendly and there's plenty of parking.

Tao Z.

This review is for the lactation room on the first floor. Pretty basic with only a chair, sink, and changing pad. Surprised that IKEA didn't take the opportunity to make it more comfortable with its own furniture etc.

Billy bookshelves
Yoshi B.

IKEA's swedish meatballs have long been an iconic symbol of simple, affordable quality. So while prices have crept up while quality has gone down, I still often find myself returning here for little shopping dates. Where this location struggles is with service. Staff are often hard to find on the main floor where you pick up furniture boxes. The experience really pushes you towards self service - from understanding furniture details to figuring out delivery and pickup logistics. For example, there isn't an easy way to tell if a furniture's pieces can fit your car because half the furniture you can buy can't be picked up. On my last couple do visits, staff did not help me navigate this, and it ended up costing me 1-2 hours of extra shopping time without a desired outcome. With that said, I do occasionally get a helpful and enthusiastic staff member on the shopping floor that helps me look up new furniture or figure out the colors/styles that might generally be available. So for the soft spot I have for this furniture playground, its cute and solid furniture finds, and the hope that service support and consistency improves, I am landing on 3 stars. I will likely be back... but fingers crossed for smoother adventures next time!

Elika Z.

Went on a Sunday for a car meet and we had our breakfast there at their cafe. Let me tell you, the food was spot on that morning. We had bacon, some crepe/pancakes, eggs and the famous meatballs. It was delicious!!! It wasn't as big as the one in burbank but it was still fun going around and food was spot on.

Giovanna M.

I loved it here. I was in a deep search for realistic potted plants with a black pot & of course IKEA delivered. Nothing beats their prices! I also got a three pack of realistic succulents & a yogurt ice cream to end my night and it was all under $15. I'm thrilled!

Rafael G.

If you're in the middle of a move or just looking to refresh your space, IKEA is honestly a rite of passage. I'm currently in the process of gathering ideas for a new apartment, and walking through their displays was exactly the inspiration I needed. The showroom is massive, and I love how they've updated the layouts--it feels very fresh and full of modern ideas for every possible square inch of a home. Whether you're trying to figure out how to maximize a tiny studio or just looking for clever storage solutions, they have a "room" for it.

Diane L.

IYKYK this orangutan plushie (DJUNGELSKOG) has been sold out in most if not all U.S.-based IKEA stores. Today 2/24, I was lucky enough to grab one by ordering online for pickup when it was restocked at the CM location. It is super soft and lightweight. Not surprisingly, it sold out again same day. Price is $19.99 but I applied a $5 IKEA family coupon towards my purchase.

Vanilla candles
Dominic N.

I liked: Swedish Meatballs Vanilla Candles The Swedish meatballs are a solid choice and great value, especially if you are already shopping in the store. They taste comforting and are surprisingly easy to eat which always leaves me wanting a few more. They did not have peas this time but the peppers were fine as a substitute. Service was fast and efficient. The ambiance is average for a food court setting but it gets the job done if you are taking a quick break from shopping. Overall a reliable stop for a satisfying bite while navigating the showroom. Overall the selection of stuff in the store itself was fine there are some popular items that they don't have stocked. Buying here is pretty comparable to buying elsewhere. You know ikea furniture isn't top shelf but very valuable for a new house or college students.

Terry M.

IKEA is great, just know what you're getting into... They're the vertex point of quality vs. price, and depending on the item in question that meeting point may be higher or lower, but you will get a cool design take on whatever item it is, and it will likely not last forever, but it will last long enough that you will feel like you got your monies worth out of said item. IKEA: Please bring back the deeper Billy shelves, I came here looking for this and I guess they've now made it more shallow instead. Have both options, I beg you. :P

George U.

7/5/2025 We went to Ikea today to look at closet systems and a few other items. We took photos of the tags and went to a nearby customer service desk. They are so helpful at this store. Kelsey saw that we wished to place an order for delivery and assembly and was quick to step up and help us out. Kelsey wrote up each item and confirmed all vital information, delivery and installation specifics. What terrific customer service. Quality product and people as a fair value. Highly recommended

Interior
Lauren D.

Okay. They seem to have a lot of the furniture that you'd find on the website and it's easy to locate items in the warehouse. The viewing rooms are also nicely decorated and they're quite spacious. We also had to return something once and the process was also super easy and efficient. My only complaint is that some of the workers are not very knowledgeable. An item that we were interested in was located in "Aisle 00" which is not labeled anywhere in the warehouse so we went to ask an associate. She didn't know and just directed us to the self-service kiosks which was no help because the kiosks just said the same thing that the website did. Considering it's the only Ikea in Orange County, you can't be too picky.

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Parking is free, it's great for shopping, and the prices are competitive for a wide variety of items.

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IKEA Reviews in Other Languages

Ask the Community - IKEA

Do they have curb side pick up or will bring items to your car?

Yes, they do. It's called "click and collect." The only they don't do is tie things down in your truck or on top of your car.

Do they sell frozen veggie balls or plant balls at ikea?

IKEA sells both veggie balls and plant balls

Do they still have the bulk candy section?

I was there about a month ago and don't remember seeing one.

Is the food court open? Do they still serve those awesome Swedish meatballs??🤔🤔

YES!

Is breakfast served everyday? What are breakfast hours?

Yes. Usually up to 11am then it's the lunch/dinner items. Have fun.

I was there on Wednesday to buy the Swedish pancakes. There were none. I was told the factory burned down. Any idea when the pancake will be back?

Not sure you mean the already made ones or the mix. Amazon has the mix with the Name Lund's and it's good! If you asking for the ready to eat ones it might It may take up to… Read more

Do they have kid care?

Smaland is now open daily at IKEA Costa Mesa. Hours vary.

Is there self check out here because lines are always long on other ikeas?

Yes, They do have self check out options available. However, only Debit/credit cards are allowed… Read more

Why is the return department takes so long to serve customers?

It depends on the type of return it is. They're working, it just takes as long as it takes

Are pets allowed at IKEA?

I asked and they said only service animals, they are pretty strict on it.

Is the main viewing floor open?

Yes, our Showroom and Markethall are both open for shopping.

Are they open for indoor shopping?

Yes, although they regulate how many people can enter so sometimes there's a wait outside. Cafe is closed as well

Is this Ikea pet friendly?

Proper service animals only.

The cost of one queen and two twin bed frames?

It depends on which one! Check the website

Is a receipt required for returns and exchanges? Or can they look up purchase with credit card used for purchase?

Receipts are now required for returns and exchanges.

I have an item that I am putting together and one of the pieces broken in half and for 3 days I cannot get anyone on the phone, since I'm 9 months pregnant and don't want to wait in line. How do i get ahold of anyone?

You have to go to the store. That's the only way

Went there last week, and it was super long line. Wonder how long the wait to get into and checkout line?

depends, we went on Monday around 7pm. no line and approx 2 people ahead of me at check out line.

Anyone there at the moment, kno how long the return line is? Thanks in advance

Depends on what time you go. There is a QR code you scan to get a number or just stand in line. Average wait 1-2 hours. There is someone with an iPad that can check where you are in the pecking order.

Is IKEA at Costa Mesa actually open? We went on Saturday it was closed for click and collect only. Haven't had much success with click and collect.

Yes, they should be open for click and collect, I have had my orders fulfill twice in the past couple of weeks

Been trying for pick up/delivery for a month now. When I FINALLY get to the checkout page, it keeps saying there's a processing failure and to check with my bank, nothing's wrong with my CC nor the 6 cards I've tried. Anyone else get this issue?

View All 33 Questions

Review Highlights - IKEA

Shoutout to Anthony for being super helpful and locating the last of an item when we came upon an empty bin.

Mentioned in 29 reviews

Read more highlights

Room & Board

Room & Board

(115 reviews)

$$$

Love this company! I bought some furniture from them years ago that held up super well, so wanted…read moreto check them out when I was in the market for a new couch. This location is usually not very busy, so they are able to help you with questions about each sofa. I ended up going with one that I thought would be perfect for my new space, but after a few months it ended up still being too firm for me. I reached out to them and was able to return the couch even though it was a few months later. I decided to try out some of their other couch options and found a different one that I loved, so they were able to take the first couch when they delivered the second couch. The couch I selected the second time around, The Metro Sofa (Deep), is seriously the most comfortable couch ever and everyone who visits me comments on it being insanely comfortable. Obviously not cheap, but worth it for something you use as much as a couch.

TL;DR - I'm a return customer. Bought some bookshelves and was satisfied with the product and…read moredelivery experience. Just bought a couch here. Downside is the pricing but it is reflected in the quality, uniqueness, and customer service. I'm a return customer. I was pretty satisfied with my first experience so I came back again when I needed to further furnish my home. A year ago I ended up buying a couple foshay bookshelves. It was a lengthy process consisting of multiple visits over the course of a month to make sure it was "the one" we wanted for our home. After dropping a pretty penny for them, the shelves arrived after a couple months as expected. Delivery was very professional. There were two movers who moved in the bookshelves and parked them exactly where I wanted. They also ensured the shelves were leveled because our floor was a little uneven. They made sure I was completely satisfied before they left. As they installed the bookshelves, they noticed a defect in one of the shelving units, and went out of their way to report it so a new component could be delivered to my home free of charge. I went back recently to get a sofa. Their website made it very easy for me to map it out in my own home. Their store had the item available for me to see it in person. An assistant was there to give me a variety of fabric colors to consider. Now I'm just waiting for delivery (will update when it comes). The only downside of Room and Board is the pricing. It's a little higher than what you'd expect but it is reflected in the quality and uniqueness of their products and the customer service. I went in with the intention to only buy once so the price was worth it.

The Modern Vault

The Modern Vault

(6 reviews)

$

We had the very best shopping experience ever at The Modern Vault. The warm professionalism…read moredisplayed by the owner and team was remarkable. Flawlessly curated and immaculate store. We purchased a George Nelson Omni shelving unit, which required some expertise to re-mount in our home. Shelly made multiple short videos carefully explaining both the dismantling and installation processes for us. We also found a beautifully restored William Hinn chest and were fortunate to receive a wonderful price for it, too. Best of all, we worked out trading in our Edmund Spence chair to them. Remarkable experience, so looking forward to more transactions with this wonderful business of beautifully displayed, quality furnishings. Thanks again to everyone, Bill & Kirk

There's no sign that says where I can and cannot park. I parked outside their store for a quick 5…read moreminutes to drop something off just two doors over. There was no other parking but the spot i parked in, a 20 minute parking spot. When I got back, a blonde woman came out and reprimanded me for parking in front of her store. She said it wasn't fair because "[I don't park down there, so you don't need to park here." She kept repeating that it wasn't fair I chose to park here. I tried explaining myself to her, but she kept talking over me, shaking her head and throwing her hands up in the air defensively. She walked away as I explained that I was only there for a few minutes. I'm sorry, but there were NO signs that said I couldn't park there. If you don't want people parking in front of your store, have a sign that says so, like Subway does. Who knows, maybe I was interested in checking out her store. But because she was pretty rude to me, I definitely won't be.

The Legacy Center - Consignment Furniture - #PLAY upstairs in store

The Legacy Center - Consignment Furniture

(46 reviews)

** READ UNTIL THE END ** I had high hopes for this place and although their furniture selection was…read moredecent, one of their employees by the name of Valerie made me so uncomfortable and upset that I am now writing a review. This afternoon I was on the search for a new dresser, and she was sassy and rude from the beginning. In our initial conversations when I was explaining to her I am trying to replace my existing dresser, she interrupted me mid sentence to say "well I don't KNOW what you have now" like girl... I'm literally explaining because YOU ASKED. I was still nice to her and afterwards my friend even asked me why I was so nice to her when she acted that way towards me. Now to the bad part... I found a dresser I was strongly considering to purchase and filming an in depth video to send my husband for confirmation, when Valerie comes up behind me saying something like "I need to get by you" (not excuse me or something neutral or going another way??) and TAPPED MY BUTT!!!!! She interrupted my video, she not only invaded my personal space but touched me inappropriately, and she had a bad attitude from the start. For context, I was bending slightly over while wearing a mid thigh length dress to show the specs of the dresser which made the interaction all the more inappropriate... I genuinely can't believe this happened and I hate to sound dramatic but this has unfortunately turned a good day sour. I did really like the dresser but was in shock after this interaction and left shortly after.

This store is filled with great treasures. I stopped by today and think there are many pieces that…read morepeople will want. The selection is good, staff is friendly and value is definitely there. I'll be back!

IKEA - furniture - Updated May 2026

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