They accidentally gave my food to another table and took it back, 1 minute later they gave me the same plate that the table touched.... horrible service. it took over one hour to get our food. read more

Go IHOP it's good and Covid protocol is followed! The food is very tasty and hot when you receive your order!

I was reading some of the reviews and feel some people may not understand the circumstances of business right now. No one wants to work because they get paid to stay home. With this in mind businesses are so under staffed they can barely operate. Patience during this time is needed. With that being said, my husband and I were at the UPS store and noticed a special on the window plus they were offering inside dining. We went in, want to busy after 2pm . E were seated immediately and it took a while for our drinks and order to be taken but our server was also taking walk-in to go orders. She came got our drinks and our order with in 10 minutes. But it probably took 20 minutes to get our food. They have a hiring Cooks sign up, I completely understand it's hard finding good cooks. So we patiently waited while enjoying each other's company. Our food was hot and delicious and $6 !! Great deal great food and very considerate staff. We haven't gone to IHOP in many years because too high priced and not good staff. But that was the store on 10th st west. We will definitely be going back read more

My wife brought me to have breakfast for my 40th birthday. This ihop is actually nice inside. They were busy but we got seated right away. Our waiter is friendly and attentive (Kenny). Not sure if I am really hungry but the food tastes really good and everything was on point. I am so glad this location opened closer to our home. read more

IHOP - Hot coffee on this cold morning!!! - Breakfast & Brunch Near Me - Palmdale, California

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Been twice, first time was the first week they opened, they had a few customers. We were happy with the service and the food was. Second time my wife and I, we stopped after lunch. It was packed, we waited for about 10 to 15 to be seated and took another good 15 or minutes to get our food. Food and service was great as well, the wait time? Not so good, but I'm just really glad this Restaurant opened on this side of town, we need more like this. read more

I've tried to give this location a fair shot but the service is so slow even when they are not busy. The food taste like it's been sitting all morning. My hash browns crispy (which I like) but stale. I will no longer be coming here. read more

Never do they get the order right, attitudes and they don't even answer the phone. Try the one on 10th. This place was better empty or as the pizza place, but the IHOP brand on 47th is garbage. read more

First of all I must say that the service is horrible. When we arrived, we put our name on the list. The front desk started calling people to be seated who came in after us. They were calling parties of 3 and 4. We were a party of 2. We were finally seated after complaining and our waitress was rude. She took our order and was not accommodating at all. She took the orders of the people next to us afterwards, but delivered their drinks first. The prices went up and the portions went down. My omelette was not an omelette. It was a small layer of egg mixed in... as a matter of fact there was hardly any egg. The pancakes are half the size of what they used to be. They were served cold and hard. The toast was burnt on one slice and a piece of bread on the other. My husband's ham and eggs had 2 bites of ham. Come on really... get your act together people. IHOP is not a new concept read more

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Its national pancake day. Had awesome service told the hostess to tell the manager that the service was way better than Palmdale 10th IHOP. Waiteess margarita was fast and friendly and knowledgeable about the menu. Hostess sincere was pleasant. read more

IHOP - Breakfast & Brunch Near Me - Palmdale, California

First of all, ppl including our family were just waiting at the entrance as the person which seemed like the manager would just keep charging people that would walk up while everyone was just there waiting to get signed in. Until someone asked if there was a list that we could sign in to. Then she told them yes and asked for peoples names. As we sat at the table for the longest time people were served before we were. If you're coming here expect to wait a very long time even if it's not a full house. read more

They are so rude! we were standing in line and everyone looked at us and didn't even bother to have us get seated until we spoke up about it! there was multiple people in line mind you and there were mutiple seats wide open! Then when the day day is she threw our menus in the table. read more

they have really slow service, don't keep you updated, has a weird smell in the restaurant

This location in Palmdale, CA, was terrible.. HIGH Prices, cold pancakes, cold French toast & very Slooooooow service. I will never go to this location again or any other IHOP location. read more

This restaurant is the worst. My husband brought me for Mother's Day and they staff is so unorganized and rude. Took them 15 minutes and me asking for a manager just to place my beverage order.10 min later the waitress comes and I ask for utensils and she tells me she will bring plastic ones because the restaurant ran out of utensils. I understand you are overwhelmed and possibly short staffed but no need for the rudeness. Also after We've been seated I still keep getting text telling me my table is ready. It shows no one is paying attention smfh. Unfortunately I had to give the restaurant 1 start to post my review but honestly they don't deserve it! read more

This is the best pancake place I've ever been to. Unlike Denny's you guys have good omelettes.

So my husband and I go in to the ihop, it's dead. So we get seated right away, we sit here for a good 10-15 minutes, 1 waitress cleaning tables and seats and another one serving 1 customer, neither one of them acknowledged us. We are pretty patient people but we just felt like they didn't give a crap to even acknowledge us. So we just walked out now on the hunt to find somewhere else to eat. If it was busy we would understand but it's dead!! To not be acknowledged is unacceptable. I guess service is not their number one priority! If I could I would give them negative stars read more

Extremely slow service... We ordered pancakes from a pancake restaurant and we still haven't gotten our food after 1 hour of waiting....

Significantly over half-hour wait for order at non-busy time of day (8:30am). Both entrees were barely lukewarm. Out of one item (should have been told when order was placed). read more

My family and I went yesterday morning for breakfast. We sat and waited an hour and 20 minutes for our food. We knew they were busy but this was a little much. The food came out cold and we had to return some of the orders. The pancakes were not fully cooked. And the omelettes came out with the wrong ingredients in them. Management did take care of the problem right away. But I think they need a little more staff. Maybe we will try again in the future. read more

I used to go to Ihop all the time but recently the quality of the food and the service have been really disappointing...once when I was here for breakfast my eggs came out undercooked , the white part of the egg was gooey and clear like snot and definitely undercooked so I told the waitress and she argued with me that's how eggs are supposed to be cooked and didn't offer to fix it. Didn't go back for a while after that but decided to give it another chance recently. I ordered for pick up, I got the chicken tenders with fries and the bbq burger. When I went inside to pay there was a very bad smell inside , it smelled like their sewage line was leaking. I should of just took that a sign but I was hungry. So I get home(I live a block away) and start to eat, right away I notice that the chicken strips don't taste fresh and smell weird. I've ordered the same thing from there before so I knew something wasn't right this time. My bf took a bite of his burger and spit it out , the lettuce was rotten and soaking wet. The cook put the dripping piece of lettuce directly on the bun so it was all soggy and falling apart, it was disgusting and didn't taste right. I called them right away and asked for a refund on the burger because it was inedible. I asked to speak to the manager and was told she was busy on another phone call and would call me back to do the refund. I waited two hours and finally just decided to call them back, but low and behold they decided to close down at 3pm in the middle of the day, so I just kept calling until the manager picked up. She seemed irritated that I wanted a refund and didn't seem to care at all that their food could give people food poisoning. They obviously just don't care over there anymore and I don't see them staying open for much longer. read more

This ihop has terrible service. Save your money and go somewhere else. They didn't come and refill our coffee or beverages. We saw our waiter maybe once. And we never got our check. We had to go to cashier and ask her for it. read more

I was kinda excited about an Ihop opening close to my house, but is the second time that I come and honestly they always take forever to first, take my order and then more time until they bring my food. Like literally I been waiting almost 40 minutes for my food. I don't know if they need more personal to attend people or in the kitchen but honestly it just look bad when they barely open not long ago. In my opinion I'm not coming again. read more

I would give a zero if I could. I ordered a chicken burger with fries, and got 10 fries. Biggest rip off at any restaurant. It's Overpriced hospital food. Don't waste your time here, go to Denny's. read more

I like how it is big but this time I had already finished my sweet tea and had an empty cup the server had ask me what it was so she could bring me another one so 10-20 minutes passed she came back n there was still an empty cup she had said they still haven't brought it so she ran to go get one . SO THANKS read more

The service at this location was horrible! There was no sense of urgency at all! We waited an hour to receive our food and it was empty! The waiter kept telling us "10 mins" for a wait time after we've already been there for an hour! They didn't apologize not once for the wait by the time we received our food we weren't even hungry anymore ! This is a horrible location and they need to hire more people with sense of urgency and more cooks because making an omelette shouldn't take an hour to make ! We couldn't even enjoy a nice family breakfast because everyone was just frustrated on how long we had to wait! This is the worst location and experience I've ever dealt with! Please do not waste your time and money on this location !!!!! read more

I only had a problem with this restaurant on 47th East. We shop at the Stater Bros on East Palmdale on 47th Street East. The IHOP is own by the same owner who has the location on 10th Street West. This company is running a promotion on the register tapes. The offer on has the 10st West address. I Called to place an order and they would not honor the coupon on 47th East Palmdale. Two things, If it is owned by the same owner and running this offer on the register tapes they should honor the coupon offer or put both addresses on the offer or they should not run those tapes at Stater Bros on the East side. Who in their right mind is going to travel from the East side all the way to the West side of Palmdale FOR 20% OFF?, not me, it would cost me more money for gas. People need to get it together when advertising offers. read more

I went this morning to try the new ihop and the wait time was insane also they take forever to take your order idk if it's because it's new and there super busy but still that's no excuse hire more people than. I got my food and was almost done eating then my mother's food barley comes out! We spoke to the manager and she apologized and sent home our waitress and I'm like it's not her fault it's the kitchen staff like hire more chefs! read more

I had high hopes for this places but if I could give it 0 stars I would. I had a rude waitress first of all. As well I feel like they need some type of inspection here ?! The bathrooms were being cleaned as I walked in and I saw that they don't even use the right chemicals or proper things to clean the restroom. I felt bad for the woman cleaning because I know she knows that she should be provided with better cleaning supplies. Another note I noticed a manger I believe being rude to a worker, I can't imagine what some of these workers go through daily with her. read more

This was the second time I had visited this Ihop and I was satisfied once again. I had no issues with the food or the employees. The food did not take long and was well done. The employee, I believe her name was Alyssa, was the nicest and provided excellent service. I am not a big fan of ihop food, but the service and the french toast will keep me coming back. read more

I like the crepes. Wish they had more selection for Dinner. Been here twice, morning and evening. In the morning it packed, full house. The staff is very friendly. In the evening, there was this one person who took our order that was completely rude. I asked about the deal they have, kids eat free 4-10pm. with a straight out response insinuating that I am trying to get free meals without ordering anything else. We were 2 adults and 1 child. She said, I have to purchase 2 entrees, when the deal is 1. She kept walking by looking at our plates and last gave us our receipt and said. Here is your receipt, no hurry. Our plates still had food. I would not go there in the evening with workers like that. read more

Nice atmosphere, comfortable seating, meh food. We were at a late event and decided to try the new location the East Palmdale location had moved to recently. We were seated promptly, and orders taken. We had soup as part of our meals. It was obviously microwaved as the bowls came out too hot to touch, but the soup itself was luke-warm, at best. My wife sent hers back to get re-heated. Our tilapia meals were served with diced potatoes and steamed broccoli. The broccoli was the best part of the meal. The tilapia wasn't anything special and the potatoes were just sort of sauteed with a few pieces of chopped green onions tossed on top. The dinners seemed to be better at the old location. read more

This is our first time here and was surprised on the cleanliness and modern decor, we were seated quickly and our server Leslie was very kind and accommodating checking in on us . We will be coming back and also observed the other staff helping each other out read more

muy mala experiencia eran la 1 de la tarde y no estaba lleno la persona que está enfrente atendiendo y dando mesas estaba de muy mal humor no nos dio mesa no dejo esperando 25 minutos aptos mejor por dennys atienden mejor en Denny que en esa locación read more

worst customer service 20 minutes to order more than an hour of waiting to receive my order. between 8:40 a.m. at 9:40 a.m. they barely attended to me without more clients the worst of the worst I did not return to this place read more

IHOP - Empty table - Breakfast & Brunch Near Me - Palmdale, California

The waitress was rude and impolite when she came up to my table, also my order was messed up and cold when I received it and my order took an hour to get to my table I will not be coming back to this restaurant. It's a new restaurant it needs to improve, the tables and bathrooms were very clean though read more

Very unhappy sat for 48 minutes waiter serving others getting drinks while our food got cold. Plate icicle cold food hard took another 15 min to get fresh food waiter didn't come to our table till he found out we were angry. Another group left due to them taking so long. Regulars getting their food right away by manager. The worst service we have ever had here read more

Went to try out the new IHOP on 47th E. Palmdale and I was so disappointed. Our server was Jennifer and she was great! The service was not the problem. The food was terrible. The pancakes literally cracked in half and the taste...well definitely not what you expect from the "house of pancakes". Our omelets were dry and not what we expected. Definitely not worth the $66 I paid for the three of us. Will not be going back! read more

I ordered food today, online for curbside pickup. After lacing my order my screen said my food would be ready at 1:36 pm. Made sense, 20 minutes after I placed and paid for my order. I get to IHOP at 1:38, call and tel them I'm there to pick up my order curbside. The person who answered the phone said my order wasn't ready and she would go check on it..... okay. So, I wait. I call back, it's now 2:00, no one has come out or called the number I left to let me know what was taking so long. The person who answers the phone, I think her name was Erika, tells me my food still isn't ready and she would check on it. I asked her if she knew how long it would be and that I had already been waiting 20 minutes past my pick up time. She copped an attitude so I yelled, she told me to be respectful and to calm down.... really? She said to give it 10 more minutes. Meanwhile I have an infant waiting for me at home and kids in the car. I get my food home, it's cold, tastes as if it had been sitting out for that half hour, We had to microwave our not so fresh food that I spent over $50.00 on. My husband was able to hold his rubbery over easy eggs. What a horrible experience. read more

IHOP - iHOP over easy eggs - Breakfast & Brunch Near Me - Palmdale, California

I love IHOP the pancakes are literally the best, they are so so so good and I literally crave them all the time. My favorite is the blueberry pancakes. I also really like the crepes and the omelettes. This location is pretty cool because it's just like a giant open room with tables, but it does amplify all the noise and it's kind of small so that's a downside. read more

People in Palmdale have a lot of nerves being picky about an IHOP. You bi*tch and moan for the most delicate things like a napkin not folded properly, restaurants using straws (f*uck the turtles), or your ice being too cold. I found very little faults with my last visit at IHOP. My mother had the telapia which was great considering the circumstances of the establishment not being a seafood restaurant. I had the Cali burger which was as good, if not, better than a burger from islands or Red Robin. The hostess/waitress was very friendly and attentive for the most part. The reason for the 4/5 stars is because she forgot our limes until we reminded her, she mixed up our drinks, and because she slowed her pace towards the end of our meal, but that was probably because she was the only waitress for about 6 tables. Overall, you want 5 star service/food, get out of Palmdale which is a 2 star town at best. There's a reason you come to IHOP, because chances are you're lower/middle class or because you're drunk and need a late night meal. read more