The services we received from Kyli was ABSOLUTELY AMAZING. We've lived in MI just a few days over a year now, and Kyli was by far the best server we've had, and we've gone MANYYYYYY places. Others (at other places) were great too, but Kyli tops the cake easily. Thank you Kyli! read more

Went to eat with my sister and brother my brother and I food was alright but I don't know why the thought it was okay to bring out my sister food with gross avocado lol read more

IHOP - Gross - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

Good food good times good restaurant Is there a military discount? Yes there is! We thoroughly enjoyed our stay at IHOP today. read more

IHOP - Hashbrowns - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

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Every single time i come here I get the worst service and it is so upsetting! Today our waitress, Jaylyn, literally rolled her eyes and was visibly upset over what we ordered. She was so mad I asked, "is that okay?" at the end of my order to which she replied, "mhm" very rudely. I understand having a bad day at work but she was visibly angry with every single customer. Last time, I got gravy spilled on me and the time before the worker told me she had been crying her entire shift. Not sure what is going on at this ihop!!! read more

This place has bumped up from my last review. Some familiar faces for wait staff and some new faces. Sounds from the kitchen are friendly and interactive like they get along and work well together. A positive energy, improved management perhaps? Food got out quickly and as good as expected. Also nice to see a lot of effort put into holiday decor. Pride in their work place I'm guessing. Seating areas were cleaner and well tended. Vast improvements. read more

This is the cleanest I've ever seen their bathroom!! Surprised there isn't #2 this time! Workers were great, just not the cleanest environment read more

IHOP - Bathroom - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

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Amazing food excellent service and in a good location and open 24/7 I recommend this place read more

IHOP - New York cheese cake pancakes Yum Service very nice and open late which is awesome - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

Wow, what an experience. Our food came out cold and hard, service was incredibly rude, slow, and unpleasant. Waitress had an unbelievable attitude for our entire visit. I mistakenly only brought a little cash in with me thinking IHOP wouldnt be more than $20. Well it was. I put what cash I had on the table and started heading to my car to get more money to cover what I still owed for breakfast. I made it 2 steps out the front door before our nasty waitress chased us into the parking lot SCREAMING about the change I still owed. Needless to say, I won't be returning to this location. Good luck y'all. read more

Zero Stars. Horrific excuse for a restaurant. Silverware had literal gunk in the prongs of the fork and hard crusty chunks on the spoon. Glassware also was dirty around the top half. Do not, I repeat, DO NOT use the restroom. A porta potty in Lollapalooza after the 3rd night (if it wasn't cleaned the whole event) is cleaner than their restrooms. Cleary an issue with management. The food took so long to come out and it was cold. Like taken out of the freezer and popped in the microwave for 2 mins too short cold. Waitress was inattentive. Popped in to take our drink orders and didn't return for our meal orders until a half hour later. I wouldn't eat here if it was FREE. read more

Service was great! But the fun size pancakes and ham you now serve is a joke! Honestly was not worth the money! Definitely going down hill!

Batted service we ever had. No customers really in there. It couldn't get seated. Waited 10 minutes and walked out after they grabbed the next person that came in the door worst service ever had there read more

We were concerned about eating here because of the reviews but we had an excellent experience. We were greeted and seated right away. The restaurant was clean and neat. Our server was attentive and responsive. Our burgers were fresh and delicious. Chocolate shake and chocolate cake for dessert were fantastic. We would go back with no hesitation. read more

IHOP - Chocolate Milk Shake - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

Greeter was not friendly at all, nearly left immediately. They were not enforcing social distancing or masks. Granted they made us stand outside while we waited for a table, so I suppose they did do something. Lol Had all of the distance markings on the floor, but blocked one of the front doors with a hand sanitizer station so everyone was funneled to the same space. Multiple of the staff played with there masks as they exited the kitchen and more than a couple had there noses over the top. Four cups of cold coffee to start but was fixed on request. Food was served quickly. Very attentive waitress. Turkey bacon was delicious! read more

Worst!! Zero Stars. This Ihop hand delivered me these soggy waffles at their Curbside. Not even cooked thoroughly. I waited 40 minutes for this crap. I immediately returned my entire order to get a refund. The manager lied when he said my refund would go faster through their computer & I did not have to wait for a receipt. My credit card was never refunded. This manager lied to my face. Enjoy that $12.49. I highly do NOT recommend this establishment. (Ihop in Mt Pleasant) They are dishonest and serve customers un cooked food. read more

IHOP - Belgian Waffle Combo - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

Short wait, definitely clean. Waiter was very friendly. All condiments/sauces/salt/pepper are in individual cups with lids. May end up having to ask for more especially for the syrup. Food was so good. Colorado omelette with strawberry banana pancakes. read more

IHOP - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

I am actually pleasantly surprised with this experience. After reading the previous reviews, I was sure we would be disappointed! I'm not sure what changes have been made but whatever it was it has made a difference. After we got sat down, we were informed that we would have a trainee server. She did an excellent job and I'm a bit disappointed that she will likely not benefit from the tip that she earned. We expressed the importance of making sure that no pork was served to our table. Instead we were able to order all turkey replacements which I whole heartedly appreciate, and wish more restaurants would offer this option. I though for sure the kitchen would mess this up out of sheer habit. To my surprise our orders came out EXACTLY as requested. The food was very good, my only complaint is that my eggs were coddled. If you follow me, you know how much I hate coddled eggs!! Ewww!! Eggs are NOT supposed to be brown and crunchy, anywhere!! The rest of it was very good! Overall though we had a great experience and would definitely return. I would actually dare to say it's the best IHOP experience I've had to date. Shout out to our trainee waitress, Allyson who did a great job!! If you get a chance, tip her a little extra for us when her training is over. read more

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The fruit was no good and I saw a little bug I think may have been a fruit fly. Waitress started to take off without one of our orders and did not check on us to see if we wanted more to drink. Also she had to look at the menu to see if she had to ask questions. Never coming back at least not to this place. read more

We have had mixed experiences from this location. Dine in is better than takeout. Three stars, at best. Our young child loves the kid pancakes so we go for her sake once in a while. We were happy to find gluten feee pancakes on the menu for my wife, so took a chance on take out today. When we arrived home, there was no indication of which pancakes were regular vs gluten free, our daughter's side of eggs was only slightly larger than a fork, there were none of the whip cream or sprinkles on the kid cakes, no blueberries in either pancakes as requested, and everything was lukewarm despite me being there when it came off the grill. Very disappointing. Couldn't risk eating cakes not knowing whether gf or not. Manager thankfully refunded entire meal. Also, never received updates of order status despite having notifications turned on on phone. read more

Bad service! The had very little options for food and it tastes bad! I don't know how people go here. We go here and our table was sticky and nasty. This us not good customer service do better ihop. read more

The service here is the worst!! And the food is not worth the shitty service! Our server reeked of alcohol and was completely rude! Do not recommend this place at all!!! read more

This place stays packed. Make plenty of time when you go. There may be a wait. .................................

When I first came to Mount Pleasant back in 2017, this iHop has changed my view on all locations. It was clean, fast, and reliable with good food. Around this time now the manager is a hit or miss, and so is the food. The pancakes have gotten smaller, and things don't look as good as they used to. If I wanted a quick breakfast, I'm not sure if I would choose this iHop. read more

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One star is such a stretch for our meal today. I get the place was packed, but there is no excuse for coffee grounds in the coffee or food that takes 45 minutes to come out, and it's cold. I'm not even sure it was heat lamp warm. We were a table of 5, our waitress did a decent job; she can only control so much. She gave us the time we needed, and brought water in plastic cups, because she told us; they were out of glasses. My meal was bland, cold, and unimpressive. It's pretty difficult to mess up this bad; but they did. It can't be that tough in a college town. read more

Stopped on our way home to Traverse City. Restrooms were HORRIBLE. Looked they hadn't been cleaned in a week or more. Toilet paper all over the floor along with personal paper wrappers. Sinks filthy. We waited 1 hour for our meal, only to have server come back to table and tell us, "the printer in the kitchen ran out of paper" so he had to write down our order and place it again. Then we had to "ask" for silverware. When server comes back and tells us they will comp, our drinks, of which one person only had water, I was truly amazed. So much humor..... Too tired and hungry to argue... after being at cheerleading competition since 7:30am. Absolutely would NEVER recommend this restaurant to eat at. read more

If I could do zero stars I would. 15 minute wait, to seat 1 person, me. On a Friday at 7:45 pm, and the parking lot was empty. I decided to wait because I was there, parked and hungry. Walked past 3 empty tables that hadn't been bussed and were absolutely disgusting. Just what I wanted to see as I was sitting down. The whole restaurant stank of musty rotting food. The waiter came to the table quickly but was not friendly at all. Very rude, more like the "I don't want to be here" type. Well I didn't want to be there either after I was there for about 20 minutes waiting for them to cook French toast. Come on, IHOP. Do better. I definitely should have just left and got a Whopper across the street. read more

Went to this I hop-in mount pleasant Michigan was greeted and seated with a menu but waited forever for a wait person. No one did not knowledge if we have been served. Waited at least 10 minutes still no one so we left ask why we were leaving and we said to go get better service somewhere else because apparently you like encoring you're customers and walked out will never go to this place ever again. Hopefully all ihop restaurants are not this disrespectful read more

Food is okay but portions are tiny compared to the price. The clueless hostess seated us at a table next to drunk, loud and obscene people. I wouldn't mind but we had our 4 year old grandson with us and there was a lot of empty tables elsewhere. I don't like the small rations of coffee either. Food did come out fast so the kitchen seems to be on top of things. read more

If I could give this restaurant zero stars I would. I've been to a lot of towns and a lot of different restaurants in my lifetime and have never experienced issues like I did at this particular IHOP. After a concert at Soaring Eagle, my family and I ventured to get food around 11pm. This town is a tourist town with the casino right down the road and very few restaurants available. Our choice of food was few and far between. Usually can't go wrong with an IHOP! We were told it would be a 45 minute wait for four of us and we decided the best option would be to place a carry out instead. What a freaking joke. We were all ready to order but the host and hostess couldn't take our order because they aren't allowed to. Their only job they have is to seat people. So the hostess went to find a waitress. She said this happens nearly everyday any time of the day. We waited over 35 min to place a carry out, meanwhile we had our name on the list just in case that was faster. A party that came in after us was seated before us. The host said I thought you guys were gonna get a carry out so I took your name off the list. He said he could give us the next table. The fact that we waited 35 minutes just to order a carry out was ridiculous. Never seen any wait staff and nobody could help us. Never seen any food brought out from the kitchen. We left and never got food from there after waiting to place an order. This IHOP makes all the rest look terrible. Never again. Best part was there was a sign about calling ahead for food. We tried that to see if that would work. Phone just rang and rang while the host and hostess stood there and then finally picked it up and hung the phone up. read more

I was on my own for breakfast so I thought I'd try an old favorite with new look. As always the pancakes were fantastic as expected and the rest of the food was good as well. The coffee machine was down for repair but the waitstaff was apologetic for the downtime. I've had pretty good service at all the ihop's I've been to which might indicate they treat their employees pretty well. read more

When we first got here we sat at our table for 15 minutes without anyone saying anything to us. As we were getting ready to leave someone came to the table and got our drinks and food. Our waitress only came to us with our waters and food. Didn't give us utensils so we had to wait another 5-10 minutes and try to get her attention to get us forks to eat our breakfast. They were not busy at all there was no excuse for this awful service I will not be coming here again. IHOP in mount Pleasant you suck and your food taste terrible. read more

Use to be my place for their Belgium waffles... The last 3 times they have been horrible! Very sad and they only give you 2 little sauce cups for syrup! Like can I have 10? Lol but seriously???? Heart broken how hard is it to make a waffle?? read more

IHOP - Just yesterday... 6/2/2021 When I decided to NEVER go back! Well before I got my food this was taken. - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

Enjoyed a nice meal with my family. Staff was very attentive. We were asked by multiple waitstaff and the manager if we needed anything. Food was great and hot. read more

I wouldn't send my worst enemy to this IHOP. We had a party of 5, hungry and excited for some delicious pancakes. We ordered drinks, and the coffee came out cold. After ordering our food, it took 50 minutes to get said food. When it finally came out, it was freezing cold. The pancakes, bacon, sausage, eggs, ham AND hash browns felt as if they had come out of the refrigerator. The food was not good in general. 0/10 experience. read more

Alright, let me start it out. This review is to help critique this place. So I'll start by our waitstaff. I understand places being busy, and having to wait tables. It's hard, and you sometimes don't want to do it. Understandable. What isn't, is having another waitress take over your tables because you are nowhere to be found. The food was okay. Wasn't breathtaking, it was pretty simple...for my daughter at least. I ordered her Mac and cheese, came out cold. I ordered a salmon dinner with broccoli and green beans. I had worked up quite an appetite after a long day. But then, as I cut into my salmon. It was completely RAW in the middle. I waited about a good fifteen minutes to tell our waitress who was nowhere to be found. So in the end, I ended up telling the hostess. She ended up putting in a new order for us. Waited another good round, second salmon. This one was only raw a little bit in the middle. Now this is where I finally add a little more information. I am pregnant. As a pregnant woman, no raw fish. So I ended up not eating it all. They took it off our bill, which I appreciate. Hence why this review is at least two stars. But by the time I got my food, everyone else was done with theirs. I pretty much left hungry. Sorry, but I don't think I'll be coming back. read more

I come here when I stay at the casino the food is just ok nothing special place needs work on preparations food is just toss together!!! read more

IHOP - Breakfast & Brunch Near Me - Mount Pleasant, Michigan

Ordered a Colorado and it smelled and tasted like some nasty fat cooks body odor, like they wiped it all over their armpits and what not. Definitely not going again, especially during a rush. Other than that service was decent. read more

If there was a no star option that's what they would get. The worst service ever. I waited 20 min for 4 pcs of French toast hash browns and 2 o/e eggs, when it arrived, food was cold and ice, eggs were as if it was a hard boiled eggs, in top if that i had pancakes not French toast! The waiter said they made the wrong order and he was going to have it redone! and I will bring you some utensils! I said don't bother and I walked out on my way to Omelets and more, review coming up next. read more

my girlfriend hated the crepes. i liked the southwest bowl, eggs were okay but the bacon and hash browns were very very nice, the service was great! very helpful and ready to be there, atmosphere is a basic ihop, kinda dirty though read more

WITNESSED DRUG USE BY EMPLOYEES!!! Took my family for a late breakfast and sat by a window towards the back of the building where we, including my teenage children witnessed staff pass a joint around and then return to work. This happened twice during our visit! Our waitress seemed extremely annoyed by me asking for a glass of water because she bought only 3 when there was 4 of us. And also when asked for ketchup, she bought two packets covered in syrup and again there were 4 of us at the table. Which I had to get up from the table to ask for more because she never returned to our table until later. Discussed with the general manager about the drug use going on and she only apologized. I will NOT return. read more

We left last evening because the hostess wouldn't seat us where it is convenient for my 87-year-old handicapped mom. Instead she offered a table in a window alcove with six other people already in the area. Does she know there is a killing virus around? I don't ask for much other than somewhere to sit so mom doesn't have to walk so far, she uses a cane but still needs help. And to not be on top of other customers. The entire front section of booths was empty! It's the second time she has pulled this crap, I threatened to leave the first time but she relented. Yet the young man who works there is accommodating to our needs without us asking. Her shoes don't fit and she doesn't pick up her feet when she walks. Sloppy. You've lost two once-a-week customers. Please pass on to Tammy that her favorite mom and daughter won't be back. read more