Honestly this was not a successful trip. I ordered the 20 oz bone in cooked to medium. When it was delivered it was super rare. I absolutely hate sending food back but this mofo was still alive. Went it came back it was way over cooked. The waitress was stressed and I know she didnt make it. So I sucked it up.. ended up leaving most of it there. I'm not a person of too high expectations but this dining experience was subpar at best.. waitress was still great. But bottom line I payed decent money for meh.. read more

Texas Roadhouse - The wait - Steakhouses Near Me - Mt. Pleasant, Michigan

I usually don't leave reviews, but this visit to Texas Roadhouse deserves one. From the moment we sat down, it felt like the basics weren't being handled. We waited for napkins and silverware, which should be on the table before the food even comes out. When they finally brought them, they were dirty. Nothing ruins the mood faster than realizing you've got to ask for clean utensils in a restaurant that's supposed to pride itself on good service. Then came the steak. I specifically ordered medium well, and what showed up on my plate was... I don't even know what it was supposed to be. It wasn't medium well, and it wasn't close. It's frustrating because this place is supposed to be known for their steaks, yet mine came out cooked completely wrong. I shouldn't have to guess what temperature I got when I ordered clearly. The service overall was just "there." Not rude, but definitely not attentive, and when basic things like clean silverware and properly cooked food aren't happening, it doesn't leave a good impression. For the money, I expected way more consistency and care. Honestly, it felt like nobody was paying attention to detail. I left more annoyed than satisfied, and that's not how dining out should feel. read more

Texas Roadhouse - Steakhouses Near Me - Mt. Pleasant, Michigan

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My waitress Lydia was great!! Very friendly and attentive, and FUN. Food and drinks were absolutely delicious

Truly wished this was better. Went there tonight (8/3/25) for our friend's birthday. It was my first visit. I ordered the Ribeye/Ribs combo, with the Ribeye medium rare. When my meal arrived, the steak was definitely medium. I gave it a try figuring if it was still moist, It's just make it work. It really wasn't, so the server offered to bring me another. I started on the ribs while waiting, and these were also overdone, dry and cooked to the point where you could taste the sauce having burned and crumbling off in black specks. Just as I was giving up on these, my other streak arrived. This time it was under done. I generally like my steak very rare, the one exception being Ribeye, because it has to be done enough to render the fat and connective tissue. I just figured I'd deal with it, I wasn't waiting for a 3rd steak. My wife ordered prime rib, rare. Although it was done fairly rare, it was also dry. I really had high hopes, having hard great things about it. All in all, I'm not likely to go back unless I'm out voted. read more

Typical Texas Roadhouse in a college town!! Smell of steaks is great!! Lydia is absolutely fantastic!! Mario not so much. We just wanted to enjoy a beer before ordering. Never asked us if we wanted another or to order yet. Finally when help, Lydia, came in she was very attentive and made sure our drinks were fresh and meal was as prepared!! Will not be back if Mario is the bartender. read more

3:18pm on a Wednesday. Restaurant is not busy, was told a wait for a table for 1 would be 40min. Have to be better! When working in the area, this "USED" to be my go to. read more

We arrived at around 6:00 pm. The restaurant was pretty full as we expected. My wife put our name in for seating and called me in. The person at door told my wife that she couldn't sit inside to wait even though there wasn't anyone sitting in the waiting room space. She even blocked the door to try to keep my wife out. Evidently she had told several others the same thing, including an elderly gentleman well in his eighty's and a mother with her baby. When my wife asked to speak with the manager, this lady stood there and laughed about it. The manager told us that all people were welcome to sit in the waiting room space area inside and that forcing people outside was definitely not their policy. Even while the manager was speaking with my wife, this woman continued to laugh about the situation. Very upsetting for us. read more

We were on a wait for 30 minutes before we got our table. We then asked for a few minutes to order and he thought a few minutes meant 25. We then ordered and it took 30 plus minutes and one of us only ordered a salad. They claimed it took ten minutes to "make" marinara sauce in the back. I suppose it was a Friday but these waits should be accommodated for with the expected rush. Would not reccomend this has happened like four times. read more

First time at this restaurant, the staff was very nice , sat down and ordered a appetizer and unfortunately had a eight legged spider in our food call a manager over and asked me where it came from? Ordered our food and got the wrong order? Again lots of apologies. The company took 7.99 off our bill ? Felt bad for our waitress it was not her fault and still left her a 20% tip. Felt like the manager could have done better. Will probably not go back. read more

Texas Roadhouse - Steakhouses Near Me - Mt. Pleasant, Michigan

We were told the wait would be 30 to 40 minutes, which was fine. After about 25 minutes, we received a text saying we could come up front to be seated. However, we ended up waiting another 30 minutes, even though several people who arrived after us were seated first. Finally, we were shown to our table. Our server came over, and we ordered drinks and an appetizer, which arrived quickly. But then, we faced another 30-minute wait just to get rolls, and the server wasn't very polite when we asked about them. About 30 minutes later, our main dishes arrived. Given the long wait and the rude service, the food was just okay. The green beans, in particular, were a big letdown - I wouldn't recommend them at all. What I expected to be a quick meal turned into a 3-hour dinner for a mediocre steak and meal. It was a huge disappointment. Roadhouse you have to do better. read more

I and my brother went last night Nov 6, 25. WE HAD THE WORST WAITRESS EVER. i HAVE WENT THERE MANY MANY TIMES. BUT, THIS WAITRESS AND HER ATTITUDE, ABROMPT ACTIONS WAS DISAPPOINTMENT DISGRACE. Our host that took us with basket of rolls. To the table was good. Then, the waitress show up to greet us with her service. To get us our drinks. She went to get them and came back. She brought us the plates for the bread. BUT NO SILVERWARE.. She didn't GIVE US ANY SILVERWARE... Finally, we asked another waitress for silverware. We receive it shortly. BUT, BY THIS TIME THE ROLLS WHERE COLD. I did get my salad, My brother order Chilli, BUT HAS NOT RECEIVED IT.. ABOUT 10 minutes later the waitress said they ran out. making more... As time elapsed. He finally got his Chilli. IT WAS GIVEN TO HIM ABRUPTLY AS THE WAITRESS PUT IT DOWN ON THE TABLE HARSHLY. YOU COULD HEAR THE LOUD SOUND OF DISHES SLAMING DOWNWARD.. Then, My brother tasted the chilly it was very cold. SO our bread was cold and his chilly was very cold. I went to the manager and complain about the service, the waitress Attitude, Conduct, her services, due to the cold rolls due to no silverware. We had to asked for it. Then the manager tried to cover for her. Stating she is good rated waitress. I replied to him that SHE IS THE WORST I v EVER HAD. I been here many many times before. I wasn't happy with her conduct attitudes and her services... NO she wasn't over tasked either. The waitress by Texas Road House policies. Waitress will NOT have more then 3 tables... After talking to the Manager. I see and felt he was covering up for her... and Praising her. I went back to my seat. Finally the steaks arrived. We order 4 side orders of Shrimp along with our food. The shrimp was cold wasn't hot at all. Then my brother ordered well done steak. It had a lot of pink inside. So, I went to the manager again and complained. Stated this was the worst waitress I have ever had... I tried to explained to him additionally the occurrences. He again didn't seem to care and have any concerns as to me reporting this waitress as to her actions conducts her personality she presented to us... So then, I left to go back to the table. At this time my brother was talking to another manager. She seem concerned and listened where the other manager didn't... He acted like the waitress we had that night was one of the best... I again told him she is the worst. I then left and went back to the table... I told my brother we are leaving and left all the food. I am NOT SATISFIED BY THIS SERVICE AND FOOD TONIGHT... I told the Manager, He was still standing there where I previously talked to. I told him I am leaving this is poor service and inappropriate of the waitress and food. This is the worst I ever had in Texas Roadhouse restaurants... We left and walked out... I am military Veteran... who was wanting good service and steak to eat. I just got out of surgery. who haven't had any food for 24 hours due to surgery scheduled... It was very DISAPPOINTING MOMENTS that night. for me and my brother... DISGUESSING SERVICES THAT WAS RENDERED THAT NIGHT... HOW SHAMEFUL... Veteran DO NOT DESERVE ANY STAR... read more

Christmas Eve... I have to say, this was only our third visit ever to Texas Roadhouse and it left a bit to be desired. It started off with the basket of rolls that were so tough and chewy as to be inedible. Our friend who eats there a lot, threw his back in the basket and asked our waitress to swap them out. The second batch arrived quickly but were exactly the same. He asked once again for some new ones and finally received a lighter color batch that were much better in texture but still tasted a little off to me. So on to the rest of the meal, and our side salads were very good with a fresh, crunchy, blend of lettuce and veggies. DW ordered the 12 oz ribeye cooked medium. It was full of gristle and fat and was more medium rare than medium. The taste was good but the quality was not there. I had the 6 oz filet and rib combo. The filet was perfectly cooked medium rare and was tender and flavorful. The ribs, on the other hand, were way over done - mushy and dry. I ate two of the four and had to stop. Probably the worst ribs I've ever had. Not sure I'll be in a hurry to go back, but if we do, we'll stick with salads or something else. If I want steak, I'll cook it at home. read more

Loaded mashed potatoes are very good no lids for cups tho very good meadium steak would request read more

Texas Roadhouse - Loaded mashed potatoes are very good no lids for cups tho very good meadium steak - Steakhouses Near Me - Mt. Pleasant, Michigan

Always busy but you always get in and get taken care of, good positive atmosphere the staff are great prices are maybe a little high but we love going here. Great job by management team it shows read more

It was our first time eating at this location and it was fantastic. The waiter was very friendly, great with our kids, and made some excellent recommendations for drinks. From beginning to end the experience was a 5 star. And it helps that our steaks came out cook perfect. Next time we are in this area we will be back. read more

Kathlyn was our server at noon November 26. she made dining at Texas Roadhouse a true pleasur. Kathlyn is warm, delightful & very attentive. The meal was delicious as alway. read more

We got to Texas Roadhouse at 4:05 pm and was signed in. We had 25-40 minute wait so we went out to the car to wait. It was 40 minutes later and we did not receive a text and people that pulled in after us we saw going in so we went in and asked. He didn't put the number in correctly so therefore did not have record of us even being there. I told him we gave him the name Randy and said he didn't have it and we had a 45 - 55 minute wait. I said we shouldn't have to wait another hour because we already signed in and it was his fault he did not to it correctly!!! He told me to go to the side and wait for my turn!! I will NEVER step foot in that place again. They really need to have someone competent working in that position. He was more worried about his "cupid" dress up than actually taking care of customers. read more

Sat at the bar today. Beth and Brad did a great job! The really work as a team to make sure that everyone is take care of! They make everyone feel like they have been long time customers. It's almost a "Cheers" atmosphere! I would highly recommend these two and this place! read more

Im so sad because I love texas roadhouse. They don't treat employees well here. I received such horrible service from a waitress, tall thin girl with brown hair. Didn't write her name down, but my husband says it was Amanda. We had to wave her down to even bring us the rolls. Waved her down for drinks. She spilled our drinks. Finally asked for the manager as i was concerned for her mental health and "Brayden" only had weird excuses and half apologies to give with no solution. He was no help at all. Some manager. Not looking out for his employees. Safe to say i won't be dining at this location again. So sad. read more

Hands down the best family restaurant in Mount Pleasant. It's a bit on the higher priced end of the spectrum but the service, quality, ambiance and portion sizes will make up for it. They're not just good for steaks, I'd highly recommend any of the chicken options as well. Energetic staff, plenty of TV's with sports, good drinks and endless bread. read more

Waitress was friendly and welcoming. Our food came out hot and fresh! Definitely enjoyed our dinner, will be back soon.

My family and I were in town for a work conference at the Soaring Eagle Casino & Resort, and we ventured off property for dinner. So glad we stumbled upon this place because it was so great!! The rolls were delicious (we took a basket to go) and the steaks were juicy and cooked to perfection. But our waitress is who stole the show - Shaeler! She was amazing - welcoming, easy to talk to, and not overbearing. Our experience was magnified by her awesome personality! If you ever drop in, ask for Shaeler. She makes the entire Texas Roadhouse experience! read more

Good food! Great steaks! Pleasant atmosphere yet loud. Staff is friendly and helpful. Wait staff efficient and engaging. read more

The food was awesome! We both just had a regular sirloin so nothing special but it was great! Ethan was our server and he did a great job! Great guy and always available. So, it was a win win combo! Food and service were great! Highly recommended. The bill was crazy at $62 for a couple steaks, sides, couple beers and a margarita. This was our first visit to this TRH location. read more

Food great, service was legendary and great atmosphere, definitely worth the wait!! Sirloin Steak read more

Texas Roadhouse - a steak, corn, and potatoes - Steakhouses Near Me - Mt. Pleasant, Michigan

I wish I could give our server 10 stars. we came in as a party of 9 hungry and during the dinner rush, we ordered margaritas and lots of food including steaks critters, fries, and lots of bread. our server's name was Logan he was so nice and told us about how he loved his job and I believed him. he was a Rockstar as he sat with not just us but other tables of 4-5. so really I feel this guy was amazing read more

Great service and the food was as expected. Rolls we're a little smaller than the other locations, but the service was better than the other locations we've been too. Enjoyed the Kebobs and the road kill. read more

There was a line to get in. We told the hostess party of 4 she didn't say how long. As we sat and waited in the stifling hot front room, 4 parties came in after us and were seated BEFORE us. Frustrated, my wife accosted the hostess and she replied 'oh, we are ready to seat you now'. I don't think customers should have to BITCH TO GET FAIR TREATMENT. I understand this is a college town and a college crowd, so I hence will take my business ANYWHERE BUT TEXAS ROADHOUSE Mt Pleasant. Old people don't put up with crap any more. read more

I always like the Texas roadhouse restaurants and this one was no exception. This was located in Mount Pleasant a college town and everybody there seemed to be under age 30 except for us!! We had A great waiter, the service was great and the food came out quick and it was delicious. I got the half chicken breast that came with two sides of your own choice and my friend got the Steak kebab and it was served on rice with one extra side dish. The bread is always delicious comes out with a warm cinnamon butter that's the best. read more

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First of all we called ahead and were told 10 minute wait. 45 minutes later we were seated with no bread. We ordered drinks and we received them 20 minutes later with one missing, still no bread. We ordered a appetiser and it came with our meal still no bread even after asking 3 times. I ordered a full slab of ribs. Was given 2 half slabs of the most overcooked and dry pieces of meat I've ever had in a restaurant. read more

First time I went for my birthday it was spectacular service was wonderful not a long wait for a table nothing so we figured we would go again we took 5 other people with us we get their tell the hostes how many people she says ok it will be about a 44 minute wait I said alright sat down to wait several groups with the same number of people come in and get seated before us and then the waitress was horrible wasn't paying attention our food was gross will prolly never go back they definitely weren't short staffed or anything read more

Service was terrible asked for rolls 3 times and never got any. Then the manger came over so I asked him where are waiter was. He then lied to us saying he was busy when I could see him standing at a register watching tv. Didn't even get a refill on my drink... read more

Don't bother going here! Ordered drinks at the bar and sat there to eat. Ordered food and after 45 min the manager came to tell us they lost the ticket. Charged us for our drinks and we walked away. Worst service ever and I cannot comment on the food because we didn't get it. Save yourself the hassle and go elsewhere. Never again Texas Road House! read more

Wow...Cool place....I was passing through and was in the mood for a steak...I just sat at the bar..The bartenders were super friendly and poured an Ice cold Blue Moon for me..Ohh yahhh..Then she helped order a beautiful steak n shrimp combo..Which was perfectly cooked And six Big shrimp! I don't mind paying $$ For An awsome meal. This was on a Wednesday.. So it might be different on a busy wknd. read more

I am very familiar with this business and I can say with confidence that the quality is something you will see at any and every location. They work very hard to maintain a minimum standard and are proud of their products. They are not a 5 star restaurant but are a great option for the average family. Their cinnamon butter and endless rolls are a renowned favorite and their steaks are actually pretty good quality for the price. A family friendly environment makes this an easy choice for boisterous conversations or young children. Lots of menu items and the ability to customize your meals lands this one easily in the YES bucket for vacations or just a nice night out. read more

Food was dry, our waitress was nice. I'm sure it wasn't pleasure able because they were busy. Great staff!

Never thought I would complain about too fast of service from a restaurant, but here I am. My Husband and I ordered the blooming onion as a starter. We both ordered a steak and it came with two sides. We both chose the Caesar Salad and I chose the Baked Potato while my husband opted for the Cup of Chilli. A couple minutes after finishing our order my husbands cup of chilli arrived. Then our Caesar Salads a minute later. Wow. That was fast. As we were eating our Salads the Blooming Onion showed up the same time as our steaks and my potato. No one likes a cold steak, so we both started on with our steaks. No complaints here with the steak. Phenomenal! Absolutely delicious. Tender and juicy. Perfection. The presentation on the plate was lacking. A large oval plate made the steak look small. Perhaps if the sides were delivered with the steak it wouldn't have looked so lackluster. After completing the steaks, the blooming onion was cold. Like gross cold. Didn't even have more than 3-4 petals of the dang thing. The potato was now cold as well as the chilli. This could have been avoided if the pacing of the meal was more thought out. read more

our sever was skylar she was really nice and listened to our concerns so she deserves 5 stars however our concerns were just tossed aside by the manager ryan, our concerns were our 7 year old kid had more food on her plate then my fiancé, my fiancé got fries and a thick cut 8 ounce steak, for starters he had 5 fries on his plate and his steak was mostly fat and it was no bigger then my 6 ounce steak and the presentation of the plates was just plain sloppy just look like they tossed the stuff on the plate. The manager came over and pretended to "guess" the ounces on the steak when we know he probably just looked at the order or had the sever tell him, he also tried to explain the cut of the steak makes it look like (both our steaks were the same thickness) we were just overall pretty disappointed and didn't feel like they really took the concerns seriously. read more

I had THE BEST service here. We stopped in here and were blessed with a server named Lexi. She was funny, efficient and was the best part of our experience. I also had the juiciest blackened chicken ever. She was also happy to keep the fact I ate two rolls a secret from the keto gods lol Thanks again, Lexi. You were amazing and everywhere could use an employee like you! read more

We picked up a large carry out order. Everything was packaged well and ready when we arrived. I ate the full rack of ribs with extra sauce and it was great. Meat was falling off the bone and i lived the taste. Others had the steak, shrimp, and a lot of great but very calorie heavy sides. Rolls as always are amazing with the cinnamon butter. Will order again very soon. read more