There is a homeless working inside of the restaurant passing by the tables with a terrible smell, if the manager wants to help the poor, so offer them a shower and clean clothes, but this is against the hospitality regulations. Also I saw a cucaracha inside of the restaurant and spider webs. We were three people in the table and the food was served to one person first and ten minutes later the second one and fifteen minutes later the third one. This is unacceptable, somebody tell to this people how to operate a restaurant. read more

If it were possible to give this no stars I would do it. Hands down this is the worst IHOP in the United States. Even by IHOP standards

This IHOP was absolutely horrible. This place is infested with roaches and they are doing nothing about it. I came in Thursday April 4th 2023 at 12 PM and sat down with my family to enjoy some breakfast. As our food was coming out one of our plates already had to be brought back to kitchen due to poor chicken quality in the Chicken and waffles dish. Later, when I got a Cranberry Juice as I was going to sip it a roach came crawling up the side of the cup almost to my hand. I was disgusted. When we asked for an employee to come to see that a roach was on the table she simply dismissed the matter and brought me the bill saying "they are fumigating the back and they usually start coming out". We than request a manager because the roach is still clearly on the table next to my food. Once again the matter was dismissed by the manager and made no apologies. I honestly didn't even feel like paying for this service. Why should we pay if we barely got to eat anything and there was a roach. Disgusting. They had us pay for our full meal with no compensation. This might be the WORST IHOP in Miami. read more

IHOP - Breakfast & Brunch Near Me - MIAMI, Florida

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I ordered a Biscuits and Gravy and it came without any gravy. I also ordered specialty pancakes and aren't they supposed to come with whipped cream? it just wasn't the same without the gravy and we were already home and weren't gonna go back. read more

IHOP - Biscuits and Gravy came without the gravy - Breakfast & Brunch Near Me - MIAMI, Florida

Yari is the best! I love the fact that she makes sure your order is correct before she brings it to the table. The food is always on point every time I've gone there. Now the parking situation is a different story, I can't never find parking in the lot. read more

If I could give this location ZERO STARS I would ! First off let's talk about how they don't have a system and no type of organization during the whole pandemic situation. They had people fighting at the window when I arrived to pick up my food which then the police had to come and tell the employees how to do their job. People were waiting for 40+ mins for their food IN A LINE OUTSIDE. How do you not have a curbside system where people can be SAFE in their cars?! Then there were people coughing and taking their masks off STANDING IN THE LINE OUTSIDE WAITING because they don't have a safe system ! And nobody answers the phone, I was sitting on hold for 20 minutes as I write this review!!!! I will NEVER order or come to this place ever again. I will be writing a letter to the corporate manager. **UPDATE Once we received our food the quality was SH*T! read more

When you pay extra for avocado on your omelette and this is what you get. I thought it was a piece of meat on my eggs no it was actually black/brown avocado. Disgusting. Managers this is not okay to serve to your customers. My order was online. read more

IHOP - Breakfast & Brunch Near Me - MIAMI, Florida

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I'm not a stranger to this location, I've been a few times before and didn't have issues here before. But today I was in for a surprise. I should've seen the red flag when I asked for a Dr Pepper and they said they were out. But I unwillingly ordered a Pepsi which was flat anyways. My friend then ordered an appetizer that came with onion rings, mozzarella sticks, and chicken tenders. I bit into the first tender, and to my disgust, it was RAW in the middle. So I cut the rest of the tenders and they were all raw in the middle. So we returned them and they gave us another set of nuggets which were properly cooked. Although the experience ruined my appetite, the entrees we ordered were not raw, so that's good I guess. Pretty gross and they still charged us for the raw chicken. At least the server was nice! read more

IHOP has never let me down! Breakfast is always so yummy and filling. However, the service isn't t always great, specially Sunday morning when it's extremely packed and noisy. I'm so confused as to where you pay too, sometimes at the table with your waiter other times with the cashier at the entrance. I dunno I just want to get out of here lol. But honestly can't beat the prices and big amount of food your a getting. read more

Terrible experience, should be zero stars No ranch no grilled chicken brought something else out without telling us appetizers came out after food came out didn't get drinks until 15 mins waiting and not even busy like 6 people in ihop and specialty drink they didn't have it and all the chicken tenders were burnt the seats were dirty and just wouldn't eat there ever again and I was visiting Miami and was hungry just terrible read more

Breakfast does not have to be complicated in my eyes. Simple is just great. IHOP seems to deliver that. I go often and its consistently decent and great for the value. I love the fajita omelette, with no sour creme and extra salsa with French toast and strawberry syrup. That's my breakfast weakness. AND, a pot of coffee. Yes, a little coffee excess never hurt anyone... or anyone I have experienced with my eyes shut! Enjoy the hop read more

We have IHops here in Indy so when we arrived in Miami at 1030pm and was hungry this was the closest to our hotel that was open. Normally they are red, white, blue and bright. This location can truly use an overhaul.. it was dark, dingy and it looked like it was built in 1960. It made me feel like i had to check everything i used. The menu looked new and fresh....i ordered pancakes, bacon and eggs and it was alright....we did notice a man and woman came in and were seated and the manager seemed very excited and was running around waiting on them hand and foot....so we asked our waitress who they were and why the manager was all excited...becausw he never gave us service like that....she said because the woman was with child....really thats all. read more

IHOP - Inside of the old restaurant - Breakfast & Brunch Near Me - MIAMI, Florida

The service was terrible, cups were durty and smelling like eggs. The server forgot the pancakes had to remind her about them, food was not tasty at all. Asked for more coffee n didnt bring more cream and sugar. Really disappointed used to IHOPS IN NY. Still feeling sick on my stomach. read more

IHOP - Breakfast & Brunch Near Me - MIAMI, Florida

Ordered IHOP thru UberEats Thanksgiving night as we were on a connection to Dallas but staying a night in Miami. The food was perfectly cooked to specifications and fast and honestly impressed with the quality and speed on Thanksgiving! Also side note, this double decker to go box...GENIUS! Pancakes were separated from the entree but together. read more

I was in shock when waiter served me coffee on this mug, and she just said I'm sorry, spoke to manager and stated my concerns specifically on this Covid times. She apologized and offer me a free coffee, its not about getting free things its about health. read more

IHOP - Just getting coffee served on this mug - Breakfast & Brunch Near Me - MIAMI, Florida

I was treated super bad and disrespectfully by Willie at the door. He made me wait more than one hour to call me while he skip a lot of people. He insulted me many times and on top of that he wasn't wearing de mask Properly. He made feel insecure and discriminated because I'm Spanish. read more

IHOP - The host doesn't wear the mask properly. - Breakfast & Brunch Near Me - MIAMI, Florida

I spent two and a half hours here. All I wanted was chocolate chip pancakes! The waitresses acted as if it was my fault that they completely messed up my order, and never even put my friends order into the system. When I finally got what I actually ordered, even though my stack of pancakes was raw in the middle, it was cold!!! How????? When I asked to speak to the manager, my waitress told me that she WAS the manager. Another waitress later confirmed that she lied. Ridiculous. Unrelated to the food... don't go here if you're scared of bugs. The moths alone were terrifying read more

Ordered takeout from here & honestly... It was SO delicious!!! Not a big IHOP person but everything I tried was perfect. I ordered the "Create Your Own Melt" (Grilled artisan sourdough filled with scrambled eggs, Swiss, American & fire-roasted poblano peppers & onions), Hash Browns & Double Blueberry Pancakes. YUMMM! Not sure what all these negative reviews are for but I, for one, am a HUGE fan. Definitely hits the spot! read more

The bathroom looks like world 2. I told the waitress and she said sha would tell someone to clean it. They never did. A coffee cup came with fresh lip stick on it. Some straws and napkins did too. The outside door was wide open also. I guess these guys don't care about health or being clean. read more

IHOP - Dirty bathroom.... - Breakfast & Brunch Near Me - MIAMI, Florida

Orrible experience, The gay work in to take the order, the make the grong order, And I loose 20 minutes to have the my money back, Stay away from this bad place. read more

I'm not one to place unrealistic expectations, especially on iHop, but this location really outdid itself this evening. Our waitress never asked us what we wanted to drink, we were brought waters without ice, my bacon was served almost completely uncooked, and then our food came out with TWO HAIRS IN IT. After 15 minutes of trying to get ahold of our waitress (as she kept disappearing) she scolded us for not having told her sooner. The food was never taken back or replaced (not that anyone would want to eat after that anyway). There was not even an offer to take the entirely uneaten food off our tab. Instead, she charged us twice for things we never received. Overall this place is dirty, your food might have hair in it, good luck trying to get the attention of any waitress, and you're better off saving some money and going to McDonalds. read more

Food was not as good as I thought it was going to be. Chicken was over cooked, barely a hint of cheese cake in all my waffles, juice was watered down. Customer service was also fair. read more

The service was completely horrible. My orange juice was completely watered down. Come On son how much are you really saving by watering down orange juice. I would never return to IHOP again. Not just this location I will not return to IHOP. read more

This has to be the worst IHOP in Miami. Service is atrocious I waited over 15 minutes after being seated and didn't even get a glass of water. The Table next to me was never cleaned up and the waitresses were all congregating at the cash register and never apologized when I was leaving. I have been there many times before only because it was convenient for me but it has never been good. I couldn't take it anymore and had to air my frustration. Many times I've had to return pancakes back as they were hard as a rock, not to mention ice tea machine hasn't worked in over a year! Management get your act together!!! read more

The food was horrible. I hated it, the service was okay , the eggs was horrible, my steak was horrible, my bacon was horrible EVERYTHING WAS DISGUSTING! I would never go back . I rate this a 0 ! I DO NOT RECOMMEND COMING HERE ! read more

The cashiers are cool but this is the 2nd time I ordered chicken fajita omelette with no jack cheddar cheese and they overload with the cheese. Barely any chicken. It's very frustrating especially since I'm lactose intolerant. Can't stand that. Especially after spending close to $20 for just one meal. Someone isn't following instructions. read more

Do not order from here. This location was sooooo unorganized! I stayed at a hotel 10 mins away. I ordered online and it said that my food would arrive at 11:52 after ordering at 11am. It didn't arrive until 12:35. Then when it got here, it was cold, I was missing items and they only gave me 2 onion rings. The pancakes weren't cooked fully and someone messed up the flip so it looked like a triangle. The Turkey bacon was slimy still and the crispy has browns that I ordered for soft! I called the number that was provided on my receipt and after not answering twice while being on hold for 10 mins, IT hung up on me. I couldn't get in contact with anyone so I plan on sending an email. I would give it 0 stars if I could. read more

Well, I'm going to have to say this place is not an exciting place to write about. It's clean but doesn't smell all that fresh but given the hour that we just arrived into town and in unfamiliar territory we didn't have a whole lot of options for eating. The waitress is cool, pleasant and efficient so I will give her that but this place could use a facelift read more

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IHOP is IHOP. If you've been to one, you generally know what you're going to get at any given location - some great pancakes and okay everything else. What I like about this location, however, is hard everyone works here. It's near Miami International Airport, and so there are a lot of hotel crowds here, particularly on weekends. Despite that the wait is never more than 10-15 min (unless you have a large party). The waitstaff and cooks do a great job getting out quality food, in quick time while still being pretty attentive. The parking lot is way too small however. That is the biggest drawback. read more

IHOP - Breakfast & Brunch Near Me - MIAMI, Florida

If I can give no stars I would... it smells like trash in here. The air vents have black mold on them and the building is small as it is. It smells like dirty rag by the restrooms and I'm getting sick to my stomach. read more

If you are a fan of Big Bang Theory, you will love this IHOP! Penny does not work at The Cheesecake Factory. She works at the IHOP in Miami near the airport. Being big fans ourselves, we chuckled at the numerous gaffs in service. She only had two tables because it was 3:00 pm. That made it even funnier. 17 years ago in Houston Texas I went on a first date, chaperoned, with my wife of 15 years. I waited at a Mexican restaurant for three hours because, in traditional Chilean fashion, she was late. When she and her cousins arrived they did not want Mexican food so we ended up at IHOP. Despite giving her two dozen flowers and a book filled with poetry about all the things I thought since I first saw her, she did not flee the restaurant in panic. Her cousins encouraged her to get out right away, which was very obvious by all the funny baseball signals they were giving each other! So now we are in Miami and on our anniversary we came to IHOP to enjoy the memories. However, the food at the IHOP in Houston 17 years ago was far superior than the crap they served in this one. Our orders were incorrect on every single dish that we received. Every time she came to the table we had to remind her of what we actually ordered so that she would go back and get the right food. I don't know who's food we ate, but she kept leaving the old food behind for us. At the end of the meal we asked for one of the dishes that she never remembered to bring, and a cup of water. She must have thought that we liked Sweetwater, because she brought a glass of water with a sugar packet already inside. I posted a picture for your viewing pleasure. read more

IHOP - Like your water sweet? This international House of pancakes provides you with sugar already in your water. Not a clean place. - Breakfast & Brunch Near Me - MIAMI, Florida

Slowest service in the history of restaurants and the kitchen was eating while cooking our food. DISGUSTING! Never again

The lack of organization, proper communication, employee and guest health and basic customer service is the reason for this one star at this location. Context: I ordered breakfast at the restaurant to-go. I knew the location was busy and probably short staffed and so I did not mind waiting 15-20 minutes for my to-go order. And this is definitely not the reason for this rating. I received my order and returned to my hotel room. Only to find out not that they gave me someone else's order, but that my order was wrong. I'll save you the details, however, I called the restaurant, no one answered the phone and the automated answering hung up on me after being on the phone 15 minutes, with my food. So I returned to the location, with my food. After SEVERAL IHOP associates walked past me for about 10 minutes including the manager working this morning, standing at the front, with my food, I stopped the young lady that took my order. First thing she asked for was my ticket, as she continued to divide her attention. Then she took my food, placed my to-go trays IN THE WINDOW where other people's food was sitting and was going to sit, and told them what was wrong. Then the person in the back brought my tray that I took out of the restaurant, to my hotel, and back to the restaurant, to the back with her and placed what was wrong IN THAT TRAY and then placed it back in the window (not an actual window, just the place where they put orders that are ready to serve). After witnessing this, it was apparent that food safety, employee and customer health was not important at this place. After several staff walked past me in closing the manager, it was apparent to me that customer service was not important. After the young lady who took my order and the same person I had to come back to because it was wrong, never apologized, never offered to remake my order for the 45 minute inconvenience, just "fixed" what was wrong, and treated me like you're just another body in here, and the same person who could potentially put someone at risk by taking food from them and returning it to the kitchen and the place where everyone's food is, I realized that to the staff and the manager on duty this day, I nor anyone else that came through those doors to support the establishment they work at, was important to them. You are taking a risk eating at this place. I would never eat here again and think twice before eating at another IHOP. It seems as though there is a very laid back approach to taking care of the people that keep your doors open. read more

I will never come back to this IHOP. The staff was nice but the food was so trash. There was hair in my hashbrowns that I had to send back and once I got them back they were extremely greasy and inedible. My boyfriend also has a hair in his omelet and he only found it once he was half way done eating it so only imagine how disgusting that was. They didn't have any type of hot sauce throughout the whole restaurant and no whip cream. Go anywhere else but here read more

Honestly this place is just your regular IHOP, But the last time I went I didn't have such a great experience. The hostess made me and my Girlfriend wait nearly 45 Minutes on a Thursday afternoon (which isn't busy at all). The hostess was also on their phone half the time. When we were seated the server automatically rushed us and tried to get our order without getting a chance to look at the menu. The kid looked like he was on something, the food was served cold and on top of that I got food poisoning. read more

While taking our order, the waiter was counting his previous table's tip. Already a sign of bad service. We asked for water and it never came, I finished my meal without a drink, YAY! My friend had to ask a different server to bring water. The food is ok. can they do better? of course. read more

IHOP - Breakfast & Brunch Near Me - MIAMI, Florida

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I wish There Was An Option To Give This Restaurant 0 Stars , Literally The Worse IHOP I Have EVER Bwen To , The Employees Are To Busy Doing Nothing , They Have You Wait 1 Hr And A Half Just To Tell You That They Have Not Started On Your Food , The Food Is Undercooked When you Receive It , The Manager Is Never Available And The The Employees Get Hostile When You Call Them Out On There Wrong Doings ...I'm Done With Every IHop Restauran read more

ROACHES ON TABLE. That's all I have to say. Of course we did not eat there. I took a napkin, threw the roach on the floor, killed it and left. read more

I am a loyal IHOP customer. First time and last that I ordered delivery. My order was incomplete. Missing my pancakes. The eggs were over done and hard even though I specified over easy. The hash browns were undercooked even though I specified crispy. I tried calling the store several times. I only got a recording. I was not able to reach a person. Very disappointed. Next time Denys. read more

I am missing 2 orders of hash browns. I asked Maria to please repeat the order back to me twice. I don't expect much from IHop and Normally I wouldn't care so much, but the fact that I asked her to repeat it back to me twice, and once I got there to pick it up there were only 2 customers dining made me take the energy to actually write a review. . I'm an idiot for trusting all of the circumstances that should have lead to a correct order. Thanks again Maria. read more