The service was quick. Our waitress Neveah was friendly and efficient. Our orders were made just right. This is decent food for on the road. It is not gourmet food but it was good. There were quite a few families with children at this restaurant and it was after 9:30 at night. There was a bit of noise from the children but that is to be expected. This iHOP was better than one closer to home. I would definitely come back. read more

See all

Me, mom, a friend and his mom went to this IHOP and had Jalen as our server. Obvious hard worker greatest server I've had at a restaurant is such a long time! The food? GREAT! read more

From zero to hero because not all heroes wear capes!!! Trinity, a young server at the Lancaster IHOP, is by far the best server I've had in Lancaster and top 3 in all my nearly 40 years! This young lady gets stressed and burnt out like the rest of us do, but you would never know it! She brightens up the room with her smile and helps out all of her customers with kindness, care, and compassion! Can I give you some perspective on how good of a server she is?! IHOP's food is so shitty that I literally only come here late at night or early morning because it's my only option in Lancaster!!! However, Trinity is so amazing as a server and a human that I wouldn't question paying double for IHOP's shitty food (don't get any ideas, IHOP) in order to experience her outstanding service! IHOP, take Trinity, before someone else does because it's only a matter of time, and make her your corporate trainer who's in charge of training GMs and regional managers on how to train their servers!!! If you continue to pedal shitty food and expect to continue to survive as a company, let alone grow at all, it's absolutely imperative that you hire Trinity to train your team and company as a whole on how to serve customers properly! In a world of people who make me hate life, Trinity makes this old guy smile and reminisce about a time when people actually had the audacity to be kind, compassion, decent, loving, and caring to each other! IHOP Lancaster is winning because of this wonderful young lady! read more

See all

sometimes the place is full...but I stay because I'm greeted with a smile and questions, etc are answered honestly and quickly..sometimes it's a busy space sometimes BUT that's a blessing IHOP is able to stay open with the prices going up right now... going to place an order..hope someone can bring it to my car ... I've recently had hip surgery and age 82 makes a person tired... read more

Casey was fantastic! Helped so well with our massive group late at night, constantly made sure our group had all their orders complete and triple checked everything was correct. Fantastic service and food especially for 25+ people at 11PM read more

The food was good the service was grate i would 100% come back but some of the food was cold but it was great

Think this might be the worst ihop I've ever been to. We waited 20 minutes to get a simple table cleaned off (people had already left). And then once we sat down, the food took 45 minutes from point of order. and the food was also somehow cold for 50% of my party. They apologized in advance for the wait on the food but this was beyond my wildest expectation for a long wait on food. Also the eggs Benedict were completely cooked through--no runny parts at all. read more

For me, both the food and the service seem to be very lacking in everything.For me, both the food and the service seem to be under-resourced, or they don't have what it takes to serve. read more

We had wonderful service our food was delicious and was brought in a timely manner. Our waitress (I'm so sorry I forgot her name) said she's typically on night shift but I will say we were very lucky to have gotten her in spite of going in the middle of the day. read more

Don't order curbside, if they don't have a hostess you will just sit out in the curbside pick up and starve to death. The gravy was fresh from the freezer, they didn't both to heat up or even thaw. And ginger girl that assisted us was very rude and just expected us to know that they didn't have a hostess and we were supposed to come inside to pick up our curbside order. She only had 2 tables, and could have brought it out. read more

Just wanted to give a SHOUT-OUT and big THANK YOU to IHOP for their support of our hometown heroes on Veterans Day! We decided to hit IHOP for lunch (or second breakfast) and a cookie milkshake, and they aways thank us for our service with tremendous grace and gratitude! The Red, White and Blue pancake meal was just right! Today, we were graciously greeted by Amanda and another young woman who sincerely thanked us for our service and said we are the reason they enjoy the freedoms they have. We really appreciate their great service and gratitude! Thank you, IHOP, for prioritizing patriotism over profits and honoring the service and sacrifice of our Veterans and their families! You make us proud to be Americans! Keep serving those who serve with pride! You're the BEST! read more

IHOP - Breakfast & Brunch Near Me - Lancaster, Ohio

Came here today for a family lunch. Menu: They have a decent menu. Our order: Our drink orders were 3 coffees, 4 waters with lemons and a strawberry milk shake. Our food order was caramel apple pancakes, 2 country fried steak and eggs with hash browns and pancakes, and a over easy eggs toast and hashbrowns. Food: The caramel apple pancakes were good but overly sweet for my liking. The country fried steaks were seasoned well and tasted good the gravy was good, none of the eggs were cooked right and they tasted like rubber, the hashbrowns were absolutely atrocious the moment I swallowed them I had to run to the bathroom because they immediately made me puke which is disgusting. Service: The waitresses are polite and service was fast but she was not attentive at all which just made us not want to come back. Ambiance: It's a casual place eat and family friendly. Overall Experience: I do not recommend and I will not be returning ever due to this experience. read more

Stopped for breakfast. While the food came out fairly quickly, most of it was a caring degree of cold. Puzzling. Was the food warmer light bulb burned out? Jumbo sausage resembled and tasted like jumbo hot dogs. This is the 2nd IHOP we have tried recently and the last. Sorry guys. Oh. The ambiance was good. read more

Coming here after fireworks, we were deeply disappointed. We got sat and waited almost 2 hours after ordering food. On top of that, the food was not up to par and was barely warm when it came out. Our server was really nice and did her best but at the end of the day it still left us dissatisfied. read more

First of all let me say the servers and host were excellent. The restaurant itself needed a good cleaning. Furthermore a new cook might be considered. Food was cold upon arrival to the table. Toast wasn't buttered and really seemed to be stale. Omelette was paper thin, 2/3 cheese. Save your hard earned money! read more

I decided to go here because I was craving a burger and haven't been to IHOP since their supposed transition to burgers. We are excited to find grinch themed menu items even though it's Dec 29th. The burger and onion rings were very tasty, and my son enjoyed his grinch breakfast and hot chocolate. I didn't even realize kids ate free after 4 so our bill was low. I give 4 stars because they weren't busy at all but our service and refills were slow. read more

See all

I had a great experience with my mom at IHOP in Lancaster was so wonderful. Their level of service was incredible! Thank you Wes for being our server. read more

We were going to go to Bob Evans for breakfast, but it was packed with a 30 minute wait so we tried the IHOP across the street. I'm not generally a fan of IHOP, but the service here is very good and the food is what you would expect... no ugly surprises and good portions. We came back again for breakfast the next day! read more

IHOP - Breakfast & Brunch Near Me - Lancaster, Ohio

See all

Few weeks ago I waitress cook waited on us and everything was great .we go in today about five pm ..four waitresses cook hostess or I assumed that..four booths plus us ..one table ..we got two pieces bacon that were like half strip ..my toast hard as a rock and at best food was lukewarm..never asked how meal was or if we wanted anything else or a drink not told if there were any special...only one waitress was on floor most of the time and poor girl was the one waiting on the other booths ...ours finally came back and put her apron on and brought us the bill.oh toast was so hard had no butter on it ... read more

Perfect place to go at 3 am when you've lost all control of your life. Food's good and overall good atmosphere.

We had to stop in and try the new ihoB burgers. The burgers come with pop and endless fries. Burger was served just as i ordered. It was very good. Hot and juicy. My wife and I had different burgers and both were very good. read more

IHOP - Breakfast & Brunch Near Me - Lancaster, Ohio

See all

Asked to be seated in a quiet place - yep put us right beside another couple even though the side was empty. Pancakes good but hard to get refills - not anybody on the place and had to ask for everything. Very disappointed this time. read more

IHOP - Breakfast & Brunch Near Me - Lancaster, Ohio

Visited on a Wednesday evening just post dinner rush. Was attracted by the kids eat free in the evening. Restaurant was probably a quarter full, not very busy. Greeted and seated immediately upon our arrival. Our server was friendly and attentive. Our orders were taken and drinks brought out. After our drinks were served, our waitress informed us that her manager was making her go on break and that her manager or another waitress would be taking care of us. Now it went downhill.... Our food took forever to come out. I guarantee it was cooked, but not having an assigned waitress our table was forgotten about. After a long wait for breakfast food and with no drinks refilled, another waitress finally brought our food out. Seeing our drinks needed refilled, she brought us new ones. Upon her return with our drinks she made it clear that our drinks hadn't been refilled and our food took forever because OUR server went on break. Well, I didn't request OUR server. I have zero ties or allegiance to OUR server. We just wanted our food served promptly and our drinks refilled. We didn't choose OUR server, therfore we shouldn't be slighted on service because it was OUR server's break time. One star for the service. One extra star because the food was good. Horrible customer service. read more

Great experience. Large portions. Short wait on a busy Saturday. After waiting only 10 minutes, we were seated. Manager came up and APOLOGIZED for the wait. He then personally got our coffee order. That says a lot about this Restraunt . read more

When my grandfather took me to IHOP it was a great experience. We had a really nice waitress good service and a amazing meal. The only downside was the coffee a bit watery but nonetheless would definitely come back again. read more

Food and service is great very friendly people. You won't be disappointed eating there

While I'm sure everybody knows that on certain days of the Year, Veterans get Discounted, if not free meals at a handful of Resturants, (Memorial Day, Veterans Day, Labour Day) and so on. Well here comes IHOP and offers a 10% Discount to Disabled Veterans Year Round. Props to IHOP for their looking out and saying that Vets are worth a lot more than most will say. read more

This is a very clean well run restaurant, but I'm not crazy about the food. Every time I've been here I didn't like the food, BUT the manager has went up and beyond the call of duty to try and make it right. If you like the IHop menu by all means come in, but if you are not familiar with the IHop menu warning... the menu says the "Red Potato Pepper and Onion Hash" has grilled onion and peppers but it has raw onion and peppers with the fried potatoes. Not good. And the "Sirloin Steak Tips" are marinated in a sweet sauce that in my opinion makes it taste like they have been cooked with the pancakes. And the omelettes have pancake batter in them. Weird The Boneless fried chicken is tough. This restaurant has lots of parking in safe neighborhood, good staff with great management. Almost forgot! Yes they do have free wifi BUT you have to agree to promotional emails to use it. Not cool! They have a seniors menu and seniors 55 plus get 10% off non-senior menu items. Two thumbs up read more

The menu has a great variety not just breakfast. Our senior breakfast was cooked perfectly. Appreciate senior size and price. We will be back read more

This was the worst ihop ever food porportions were half the size. Okay whatever. My waitress just walked away and forgot my to take my order. Place was practically empty. Never asked if us if we needed refills on our drink. So whats the excuse???Place was practically empty It was hard to get her attention. The only good thing was we were seated immediately. You can bet i didnt tip. Tbh all i could think was i should've ate somewhere else. They need better trained employees. Waitressing is a people person job it seriously needs more attentive pleasant people. read more

I came here with my family a couple nights ago. It was kind of disappointing, the waitress kept talking to us and was awkward to have a meal in peace. The food was decent but we didn't receive the soup, even after she had asked us what kind we wanted. read more

A bit pricey but you do get alot of food. I had the steak tip omlette - as pretty dang a - ok. Can't beat warm syrup on the pancakes :)

Service was great food was great best IHOP by far we was seated immediately got drinks and food fairly quick the manager was very polite and even laughed a little which is good to see read more

Good breakfast with fast, friendly service. I recommend asking for red potatoes to replace hash browns.

The staff here go above and beyond!! Food is always great. We eat here a lot and have been to many Ihop's around the US and this one so far takes the cake!! :)) read more

There was nothing particularly bad about our visit but it was certainly nothing to write home about. We went after a football game, about 10:30 pm. Took about 5 minutes for someone to realize we were waiting to be seated. Our server admitted twice that he forgot about us. That said, prices were good and portions were large. The food itself though was neither bad or good, just kind of blah. I'm not interested in going back anytime soon. read more