I usually order through the IHOP app because I've had billing issues dining in before. Today my wife and I decided to eat inside instead. We ordered a Decaf Coffee, a French Toast Faves Combo, and a Pancake Faves Combo. When the bill came, I noticed I had been charged for the regular French Toast meal instead of the Faves Combo. The explanation I received was that my plate had hash browns, so it "wasn't the Faves deal," and I should have noticed before eating. Here's the problem: I order the exact same French Toast Faves Combo through the app all the time, and it always comes with hash browns while still being charged at the Faves price. If the kitchen serves the wrong sides, that shouldn't become the customer's financial responsibility. Charge customers for what they ordered--not for a mistake made during preparation. This isn't the first billing issue I've had at this location, and after multiple experiences, it's hard to believe these are just isolated mistakes. Double-check your receipt before you pay. read more

Worst experience of my life Just "falling short" would be an improvement over the service we got ... Over an hour we've been waiting for our food. Twice we've run out of drinks with our server nowhere to be found. 20 minutes before I asked the server next to us to get our waitress We finally just got our food. Pretty awful read more

Food was mid. Service was slow. Bathrooms are gross. Yes that's a dirty pad.................,,,,..... read more

IHOP - Dirty Bathroom - Breakfast & Brunch Near Me - Bartlesville, Oklahoma

It was afternoon not many customers, but the service was great, the waitress seemed to be happily working. The food was great the BBQ pulled pork omelet was awesome read more

Omg I just had the BEST jalapeno burger EVER! IT WAS Soo juicy and PERFECT. Can't wait to come back and get that again.

My husband and I love eating here it's clean, the staff is friendly. Great food, great service!!! read more

Food was great service was excellent.server was really friendly and it is a clean place. I had steak and eggs and hash brown and coffee. Steak was cooked perfectly and it was totally amazing and delicious. read more

Do not eat here, this is your warning. I was sick all night long last night 24 Aug 2024 from 1am on, throwing up and knowing full well that with my ONLY meal of the day since the MORNING BEFORE a full 18 plus hours without food, my stomach went into convulsions and it took three hours to vomit it all out. This store does not get cleanliness or food safety. This is why some states have grading on their restaurants and maybe it's time for Oklahoma and others states to get their act together and care about the food that is served in restaurants to be clean and safe. IHOP used to be good. Now it's just dangerous. read more

Ordered a family feast with waffles. Used DoorDash. The restaurant kept the Dasher waiting for 15 minutes. You'd think given the abundance of time they could get the order correct but you'd be wrong. We're visiting from out of town and were ordering food for 4. The order arrived missing all the hash browns, half of the sausage, 3/4 of the bacon, only enough butter for 1 waffle, 2 sets of silverware and no creamer or sugar for 2 cups of decaf. read more

Wonderful blueberry pancakes bacon crispy but not burned. Good restaurant after church.

Currently still waiting to be sat. Been standing here for about 25 minutes now was told "there's only 2 of us so we will get to you when we can" then proceeded to walk to another table and chat it up. after waiting for another 10 minutes I was told "the night person just pulled up so they should be inside to sit you at any moment" I was sitting and waiting for someone to wait on us and we happened to glance over at the guy taking someone else's order and as we glanced over he interrupted them talking and very loudly and rudely exclaimed "we will get to you when we get to you!" And we hadn't even said anything. I came in during the evening and maybe I just have way too high of expectations for a VERY slow Sunday evening but this was like something out of a drugged out horror scene. Edit: after waiting for the food we got cussed out and when we were asked when our food would be ready the waiter exclaimed "maybe you should fill out an application or square up because I'm not the one" I'll be contacting HR on Monday and if something is not done I'll be pressing charges. read more

IHOP - a restaurant with booths and tables - Breakfast & Brunch Near Me - Bartlesville, Oklahoma

The food was good, but the customer service is horrible! The 2 ladies that came to the front were more concerned about thier personal life and not the people waiting to sit down, order, or even pay. On top of that, the restaurant was dirty. Do you deserve 2 stars, probably not, but the food was good enough for an extra. read more

I waited an hour. A woman came in and said she been waiting 25 minutes. She was 3 names blow me and they gave her a table first. read more

IHOP - Breakfast & Brunch Near Me - Bartlesville, Oklahoma

Ordered big brunch burger. Their fryers are down which is ok because I intended on ordering fruit as a side. When meal arrived I had to ask for a setup since I don't like to eat fruit with my fingers and a napkin is handy at a restaurant. Burger was ok EXCEPT no egg as described in menu and online. One booth in entire restaurant has an outlet so if you need to charge your phone you can forget about it. Summary, No setup, no fries available, incomplete sandwich. At least it wasn't bad tasting but I won't be back. read more

If i can i would give them negative 5 stars I would , i cant believe that place is in business, tweaker show i would have better service in wallmart in frozen food Section, i almost went to the kitchen to ask the cook if he/she would be so kind to explain why it takes one hour in an empty restaurant to cook a fucking 2 scrambled eggs, this ihop should be closed down amd reported to the ihop headquarters, mother fuckers didnt even have audacity to say they sorry not a word I can't believe this shit. read more

The only thing good about our visit was the server was nice; not fast or efficient but nice. We waited three hours for food in to go boxes when we were an in restraint order. Awful. read more

Most of the time the food is good here. They have some really good specials sometimes and the people that work there are usually very polite and helpful. It does seem like they go through a lot of help? read more

I don't understand all the terrible reviews. Visited 02/07/2023 about 8:30 AM. Greeted about ten seconds after reaching front desk. Taken to seat and brought drinks a minute later. Placed order and waitress returned with breakfast 7 minutes later. Eggs, bacon, pancakes. All served hot. Restaurant exceptionally clean. Plenty of waitresses. All customers seemed happy with no restaurant issues. read more

Food was absolutely cooked to perfection, everyone who works here is very kind and accommodating. It's hard to find it these days. The only downside is the wait because of the low amount of employees. Great service :) read more

IT was ok no complaints i will probably come back here maybe we will ser it depende on where i am ibguess read more

IHOP - Im ta IHOP now about to eat! - Breakfast & Brunch Near Me - Bartlesville, Oklahoma

If I could give zero stars that would be my response. My husband and I went to eat a late dinner. Every table was dirty and not a worker in sight. The entire lobby was full of customers and nobody had been greeted or anything. It was a ghost town as far as workers. We decided to give it a shot one last time. Again, nobody greeted us, stood there for 30 minutes. Three different groups that had already been seated walked out without being helped by a server at their table. Not even as much as a glass of water. So needless to say we left. NEVER AGAIN WILL I STEP FOOT IN BARTLESVILLE IHOP EVER AGAIN!!! read more

1st Visit-We got Sterling as our server and he was the best so nice and really thought of his customers he made sure everyone was happy and was just overall amazing! I do recommend this 2nd Visit-We got Zoey as our server and she was very nice and let her personality shine and I tell you she did very well she complemented us quite a bit and didn't mess up our order she was overall amazing! AI do recommend this read more

I previously gave this location of a 5 star review. Until tonight. We went to donate to the Shriners. Okay, they got the $10 that I donated for that and we were sat at our table. And waited and waited and waited. At least 15-20 minutes. As I had a rambunctious 17 month old, so it isn't like we were quiet or could be ignored. Finally, I stand up, wrestling to put my coat on because I'm trying to hold said child. At least 5 waiters/waitresses made eye contact with me and could obviously see my empty table, so it's not like we had eaten. Our drink order hadn't even been taken. There were empty tables, so it was a manageable load. I went to the front counter, told them what happened and we left. I will NEVER go back to IHOP again. As it is, it's a treat for us to go out to eat at this time because said 17 month old doesn't want to sit in a high chair waiting for food. So, I was not happy. Then to have to go somewhere else, and wait for our food. Because at this point, he also isn't waiting at home. So, on 7/12/19, this was my review: I gave them 5 stars. Every server here is amazing. This is our go to spot when we want something filling. The stuffed French toast is to die for. read more

Such a great place to get a late night meal with my friends. Ryan and Elsie are the best and always make sure we have everything we need.

Waited for over one hour after pick up time for our order. Of the 4 meals ordered only two were correct, one was incomplete and the other totally wrong. read more

They gave me the wrong order at midnight last night I tried calling the restaurant once I returned home but no one answered. I called back today and they tell me because I left with food my order was right the manager here is a joke. Find somewhere else that will take care of their customers. read more

Great restaurant for a good breakfast when in a hurry. Service was great and attentive. Food was served in a timely manner as ordered. Only issue is the bathroom upkeep, the toilet was clogged, which presented an issue after a delicious breakfast. Besides that not bad. read more

Ordered To-Go, arrived and they had the food ready. 3 girls were behind the counter and none of them checked me out. Had to wait on someone for 10 mins to come check me out. He did. He left and didnt hand me my food. I stood around again, he came back and handed me the food, while the girls were still standing there....this makes 0 sense. To-Go anyone should be able to check the customer out. So food is not cold, if we wanted to wait on a waiter, we would have dined in the restaurant. He finally came back and me the food. Got home and I am missing the extra bacon we ordered and the orange juice. I will take my business to Eggberts for now on. read more

It's absolutely delicious! I got the crepes and the turkey chedder club. Amazing, the prices are great as well!

Well we decided to get breakfast and turned around because we saw a person in a IHOP uniform coughing really hard going into work is what I am Assuming ( personal opinion / guess)? And during these times it was uncomfortable. read more

Ihop more like ihate. Also i ate a burger the size of my hand so iy was hard eating i spent 2 hours in the Place read more

I still feel like I wanna throw up after finding a hair in my plate for a second time. The service was very horrible my coffee was so cold and they said it was just made. I'm sorry but when I said I just wanted to let you know it wasn't mine she raised her voice and said I didn't say it was yours, like come on I def will never come back thought I would try it again but the service was just as awful and I'll never step foot in the Bartlesville IHOP again read more

Can't use coupons with senior meals. Can never complain about the food or the portions because they are consistent as hell. My service is always friendly enough. I mean for breakfast can I really expect Gourmet then nail it in an American old-fashioned way that's familiar and comfortable and frankly, makes me feel good! When I come back again good god I've been coming for over 30 years I might as well keep on coming back read more

walked in & waited a good 15 minutes just sitting there. finally got sat down after chasing someone to seat us. another 10 goes by & 3 pilled out women are up at the register just laughing and shit. ask if we can order & finally we just walked out. all the workers are on drugs and can barely freaking speak. very gross on the inside. finally we just walked out. do not go here. -1000000/10. read more

Just walked in and it took them 15min. To be seated and they aren't busy we've been sitting for about ten minutes and have not been attended it took the manger to get us service this place has gone down hill no one gives a shit about being here the entire waiting staff needs to be fired and an overhaul is NEEDED!!!!!! read more

This restaurant had bad service...the servers took forever to get our food and drinks refilled and did not get them right...some were even rude. read more

Waited 20 minutes for a to go order. Told at last minute they have no burgers..i had 4 in my order. Was told to substitute for something else. App makes you pay before you get there...they cant refund because it has to be a manager, and then the employee acted like we had done something wrong?! Feel robbed. Inconvenienced doesnt even begin to cover it. Once refund is issued will not be going back or ordering again period. Screw these guys and their BS. read more

This is a FIVE STAR if you ask for all$tar!!! He definitely needs a raise best waiter I've ever had !!! Love him great guy very entertaining thank you all$tar read more

My wife and I went in at 3 or 3:30 about a week ago not many people were there so we expected a quick meal but we were 40 minutes waiting on our food my wife is diabetic so she was getting tired of waiting and I was very disappointed since times before we had good service I got mad n told the waitress to toss it in the trash that day before we walked out read more

If you like to be ignored for up to 8 minutes and enjoy having to go ask a server if it was "seat your self Saturday " ,then the location in The Colony, Tx is your place to go....was super awesome to finally sit down to see there was not 172 people inside a blown out restaurant, just 12 other souls, whom all probably waited more patiently than I did.... read more