My wife and I decided to go to breakfast on a relative slow Monday morning to enable a quick and quiet visit. The restaurant was not busy. There was no hostess and we had to wait in the lobby until someone found us. The meals took way too long to be served for the number of patrons present. The waitress could not be found when she was needed on two occasions. I finally located her in the lobby as she was visiting with a friend.The food quality was good but slightly overpriced. read more

Great service once we were seated. We waited several minutes. There were four tables seated In the restaurant at the time, two of them had only 1 person seated at them. Very quick reception of food ordered. I did have to point out that my avocado and eggs had no avocado on it, but this was swiftly corrected. Music was good 80's mix in the background. Overall, good, pleasant visit. read more

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I felt very disrespected by the waitress, was rude and implied that I couldn't afford to pay for my food, then the whole time I was there I could hear her and another server making crude comments about cooks and there management. Terrible experience. read more

I've never had a bad experience at an iHop. Their new poblano omelette is really delicious. We usually visit them on Christmas Day and it's busy. This past Christmas our server was super friendly and the bathrooms were clean. read more

I worked on a movie in Bartlesville, and one night I received a call at 2:30 AM telling me that I need to secure a hot meal for 50 people that needs to be picked up by 5:15 AM. On productions, you're bound by union rules to feed the crew at certain times, and if that food is late, then penalties must be paid to the crew, which can get very expensive. So timing is very important. The only restaurant in town open at that hour: IHOP. I called and spoke to Morgan the manager-on-duty and ask her if it's possible. She says she'll have to call in extra staff, but thinks she can get it done. At 5:10 AM my car rolls out of the parking lot with 50 hot meals on board. Throughout the process, the staff were extremely friendly and helpful, and honestly seemed excited by the challenge. I have never written a yelp review before, but my experiences with Morgan and the IHOP staff of Bartlesville pushed me to sign up just to give them the credit they deserve. Five damn stars. read more

Had a party of 6 eating dinner tonight. There was not but 4 or 5 other tables in the restaurant. Service was very slow waited 15 mins to get drink refilled. While several staff members hung around the counter. My sons biscuits and gravy was cold. Told them sausage links he got patties. I ordered the NEW turkey sandwich that was supposed to come with Swiss cheese guess they ran out so they just threw a mix of shredded cheese on it. It's was also supposed to come with some kind of mayo but forgot that also. It was so dry I had to put some ketchup on it just to get it down. Don't think I will be back to thi read more

Waited over 30 minutes to order and get drinks then another 45 to get our cold food and after that we asked for 3 water refills and we didn't even get that until another 20 minutes later worst service read more

Our waitress was really slow our food came out cold and took almost 30 minutes to get. We didn't get our coffee until we were done eating and it tasted burnt. read more

Fast service. Didn't wait to be seated and waitress - Amber - was right there. Food was fast and delicious. We will be back.

had late breakfast with my kids. our waitress was fantastic but there was tons of hair in our food. the waitress brought the manager over and he said " ok I don't know what to do" . he took one item off our ticket even though three different plates of food had hair in the food. some hairs were long and straight. some were short and in clumps like animal fur. the waitress was very apologetic but the manager didn't seem to care so I emailed corporate. I got a call from the general manager who tried the blame the hair on my youngest child even though her hair is super curly and the hair was cooked into the food on three different plates. she only had one plate. talk about gaslighting. I will never eat at this ihop again and I know several others who won't either. they should have a warning sign on the door that says eat at your own risk. I was never refunded my money nor did the manager offer to remake our food no gift certificate nothing. very poor management. that's why this place has so many problems. Also for the record my daughters hair was up in a pony tail and I don't recall her moving a lot or messing with her hair. She has better table manners than that but nice try read more

Service was shit all three times I've been. If the food wasn't so good I'd probably stop going.

Wife had a cooked grasshopper in her spinach. She was given a refund on her meal, but neither of us hungry after that. Felt sorry for our waitress - it wasn't her fault read more

Very poor service and slow wait staff. Waited ten years to get our food. There was literally no-one in there besides our table. I don't recommend any IHOP but this is the worst one. It was really gay. read more

My caregiver and I arrived midmorning for a late breakfast. on Thursday, October 7. I am mobility challenged and must use a rollator when up and about. We were met by agent who seemed uninterested in anything other than seating us. The restaurant was nearly empty but we were showed to the darkened overflow area. There was no one else there. he told us to sit anywhere we wanted. The only options were low-seated booths or unanchored tables for two, one bench seat against the wall and a chair on the aisle side. We were handed menus and served juice. The seating was handicap-unfriendly in every way: seats were too low and the tables were unsecured. That's OK for folks unencumbered by mobility issues but for folks challenged by transitioning from/to standard seats, it is important that the table be secure and not able to be tipped while transitioning. No one came to take our order for 10 minute. Finally, when a second couple was seated in the area, I called the server to tell him we had been waiting too long to order, please have someone take our order. She came and our food was presented on china that was too small for the food it contained. The pancakes were as large as the salad plate on which they were served and the egg, hash browns and sausage combo filled the plate on which they were served. The only bright light was that the food was good. IHOP needs to instruct it's employees to be more sensitive to the needs of handicapped customers. We are not coming back to Grass Valley IHOP. read more

Hour long wait, the order was missing about half its ingredients and cold. Let the staff know and got the missing. Got the missing items which included rotten avocados. Left without eating. read more

While staff visited at kitchen doorway we waited 5 minutes to be seated. No senior discounts. Limited menu when we arrived at 945pm. Ordered appetizer sampler. Onion rings and chicken strips were greasy and cold. Cheese sticks were tasty but cold. Hash browns were greasy and cold on breakfast plate. Pancakes were delicious as usual. As a side note we noticed people who arrived after we did were allowed to order from full menu. Our waitress told us we were too late. read more

We had to wait about fifteen minutes to be seated, but as soon as we were, our server was at the table taking our order. She was new, but we expected that because they haven't been open that long. The food was very good! Once the staff settles into their own, this will be an excellent restaurant. read more

Went for lunch had a party of 8 including 1 child! The kids meal was brought out AFTER everyone's food!! Most of the food was cold! And you could tell it had been sitting there for a while!!!! The manager NEVER came to our table to apologize for anything!!! Everyone's food was nasty!! Will probably never come back!!! read more

We visited the new one that just open in Cabot, Ar... we had to wait but we were okay with that... anyways after we were seated we order what we wanted. so we took our silverware out of the napkin and the silverware was dirty, dont know why they did not see it when they wrapped then up in the clean napkin... So we finally got our order they first brought it out, but they walked right by us, brought it back to the kitchen and 5 minutes later we finally get it. So we ask our waiter for clean silverware we never got the clean silverware lucky we did not need them we order the hamburger.. but it would of been nice to get the silverware.. the whole time we were their our waiter never came by to check on us saw her only twice.. so we were done eating 20 minutes later finally get our check.... i hope they get there act together and learn there table numbers so customers are not waiting for there food.... read more

I love ihop I go every week to my hometown location. but my first trip to Bartlesville Oklahoma was awful! We sat down put our orders in and received things we didn't even order. Let's not forget that non of the scrambled eggs were done!! How can you mess that up. We took 2 orders back 3 TIMES! And still messed up. The waitress appologized and took 5 minutes telling us about why it's messed up and saying they have 3 tables that they are dealing with because ALL the orders got messed up. We didn't get to enjoy time together. I do not recommend this location. read more

They never get the order right. If you ask for anything to be prepared a certain way forget it. Everything is DRENCHED in butter. The eggs, the bread, just about anything tastes like you ate a spoonful of butter. The service is slow and the employees are seemingly not friendly for the most part. There are some good ones, but the bad ones rule them out. It doesn't matter the time of day or the day of the week. It's a constant struggle to make it through the dining experience. My advice would be to drive further to a different IHOP if you're going to spend your money. If I could have given this zero stars then I would have. read more

Deborah wasn't a good server, she didn't bring out the unlimited coffee until my food was here and it tasted something terrible ( like something from a horror movie). Deborah, I repeat Deborah, is the worst server at 2 a.m. Ask for ANYBODY but her. My iced coffee was warm! WARM! I'm livid. I would not eat or drink here ever again. If my girl friends vagina grew mold and then frosted over in hell then it would have tasted better than the coffee read more

I have been to Ihop twice since it opened, had terrible service the first time we went in to eat. Our server was very rude, not only to our group but to other workers as well. Our food was okay, but not as good as any other time we have eaten at Ihop. We sent in an email to Corporate and explained our situation and service, Management apologized and explained the servers weren't trained to treat customers that way. So giving Ihop a second change, we went in a second time and had the same server and service was almost worst than the first time. I will definitely think twice before going back to Ihop. read more

After our horrible experience at IHOP a few months ago, I decided to give them a second chance. (Eggberts was closed). Halfway through my first cup of coffee, I noticed red lipstick on my coffee cup. Ten minutes after we ordered, the waitress came back and asked Tracy how she wanted her eggs cooked. Thirty-five minutes after we ordered our food came. Gravy was cool and lumpy. Water tasted like sewer. We let manager know of our complaints, and were offered free food. Told him we didn't want anything free, and wouldn't be back after two bad experiences. Really can't believe Bville IHOP could be this bad. Not to mention the bill was $27 for two people. read more