First off, this review is for the NEWPORT LOCATION (which is not listed ,so I had to pick this location.....sorry). Walking in we thought it would be nice, if we had known I was going to get cold food TWICE, we would not have gone to this NEWPORT location.......I got the sausage biscuit combo, that ok minus the "Luke warm/cold" bacon AND sausage that came with it.......TOLD THE WAITRESS about my problem, and she brought out more of the same(it was MAYBE a touch warmer).....the wife got the crepes, which she says tasted like wet dog......best part is, they still charged full price, no comp for garbage food.....NEVER WILL WE STEP FOOT IN THERE AGAIN!!! read more

IHOP - Biscuits with gravy - American Near Me - Augusta, Maine

Veteran's Day! So many people. The wait time was 30 minutes, but we only had to wait about 10 minutes. Extremely pleasant staff. Our waitress was very polite and friendly. Food came out very quickly. Coffee was very hot. The restaurant was very clean for such a busy time. The cinnamon bun crepes were delicious. Just very sweet. Veterans meal, which was free, consisted of 2 pancakes with strawberries, whipped cream, and blueberries (red, white & blue), along with 2 eggs, bacon or sausage, and hash browns. read more

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They got rid of their gluten friendly pancakes which is horrid considering myself as well as everyone I know who can't tolerate a lot of gluten go there we never get to feel normal going out to eat and are limited at every single place we go they wouldn't get rid of a peanut free option so why get rid of the gluten friendly one it's gross behavior and I hope their competitors see that as a way to add a gluten friendly option and put them out of business read more

They need a new cook. Three times I have came here hoping it would be better and this is the last time. The scrambled eggs were so rubbery and burnt. They couldn't be ate. The toast was burnt. The hashbrowns were under cooked and cold. I will find better place to spend my money. Service was nice and polite. read more

Holiday sauce way off. Pre made and still not right. Disappointed. Price not bad though.

Food is good. Service is excellent. We do mostly breakfast and Jarrell is a great waiter. Whole staff from management down to hostess are very friendly very helpful very polite and just very nice to have friendly service when you go out to eat. You don't get that a lot these days. read more

This IHOP is not unlike most of the IHOPs I have been to in the past. Staff is very friendly, food is what you would expect from an IHOP in both quality and quantity. I had no complaints and it was a nice breakfast with the family. read more

Great food, fast service, clean, plenty of parking, Plenty of seating , 5/5 would go again

hot pancakes, real maple syrup, crisp bacon, a quieter atmosphere, I would not recommend this restaurant and will certainly not return

I once lost my phone here.... Teh food was great ig, some places in the restaurant need cleaning but it's all good!

Went on a Sunday and the place was packed with a few waiting for tables. The wait was about 5 minutes. We got seated and our coffee and our order was quickly taken. The waitress was pleasant and brought back crème etc.. I ordered the new Bacon Avocado Eggs Benedict and I asked for a toasted English muffin. My son had the omelet and pancakes. My meal was perfect. The bread was toasted as I asked and there was just enough hollandaise sauce and the egg was cooked perfectly. There was allot of crusty cooked bacon. The fruit for my side was cold and fresh. My son said the same about his omelet and he raved about the pancakes. It was a quick in and out even though the place was full. The coffee was a solid 4. I know it's a chain store but well worth the time. The meal was under 30. which in today's market is more affordable. Did I mention both of us took some home and ate it for our next meal? Lots of options for breakfast but I will be going back here. read more

I ordered curbside pickup so I could bring breakfast back to camp on our vacation. I got there a fee min before the pick up time and called to let them know I was there. Voice-mail. Waited 10 min. Called. Voice mail. Waited 5 min and they said they would be right out. Waited 20 min and went in. My order was behind the counter. Waited several min and was then given my food. I ordered chocolate chip pancakes with whip cream and added two syrup caddies to get e ough strawberry syrup. Chocolate covered strawberry pancakes? Delicious. Chocolate chip pancakes burned to the point they are hard to cut, with no butter, no whip cream and no syrup? On the plus side the bacon was bacon . The restaurant was. Clean. Overall I deeply regret choosing ihop over any of the number of local breakfast places. Sont make the same mistake I did read more

This is a chain so my expectations were low. It met my expectations. The hash browns were inedible . I wanted to ask the chef to try the hash browns but that's a Gordon Ramsey move. The egg white omelet and spinach and mushroom omelet were very good. read more

IHOP - American Near Me - Augusta, Maine

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Walked in. Had to ask to be seated. People behind us in line got waited on. No one came near to take our or even tell us they would be right there. Horrible customer service I am so very disappointed in this restaurant . I will never recommend it to anyone. My sister and I will tell everyone we know to avoid this place! Please let them know that we have never had such horrible service read more

We, my husband and 4 grandchildren, arrived early, and we're seated quickly. Service for drinks was fast, I understood later as to why, took quite awhile for our food to arrive. We enjoyed our meals, then received our check, $77.00. I knew it was going to cost but WOWZA! I was most distraught at the cost of the beverages, $25.00, I guess the days of "free refills" are gone. Lesson learned, we won't be returning. read more

Eggs over easy was broken on toast and cold. Hash browns were over cooked and cold. French toast was way under cooked. The hand San machine was beeping. Asked the waitress to move it and she wouldn't. A cook walked by and I asked him and be moved it. If you want a 4 star experience come in the early morning. The night staff is clearly a doozy read more

Nearly every time I've been to this location over the years the service had been incredibly slow, fairly inattentive and today was the straw that got me to walk out and likely not come back. We got there (party of 4, 2 adults & 2 children) at 2:15 and sat for 12 minutes before another party came in followed in the next five minutes by two more parties. All four parties sat unaddressed until the server came over 24 minutes after we were seated but not to our table, to the last to arrive and started her way down making us last in the queue. If this were a unique experience, I might not be so critical but it isn't, not by a long shot. Nope. Nope, nope, nope. read more

Party of five. It was a busy Sunday morning and we expected a wait time. About 50 minutes until food came. Utterly disappointed in that. Cold ill prepared food. Eggs were very small and cold. Hubby got some toast ..hardly toasted and teeny tiny slices. Pancakes cold and soggy. Bacon was pitiful. Partially cooked. Coffee tasted like dishwater. Seriously terrible. Had a pepsi which was flat. Ugh! We have been to IHOP in other locations and had no complaint at all but this time..... read more

Unable to be waited on! Few customers in the restaurant! Two girls standing behind the counter! We waited over 15 mins and were never greeted or asked for our drink order let alone what we would like to eat! Several dirty tables near us! Thankful for us there are lots of other restaurants near by happy to wait on us and take our money! Don't feel bad when they go out of business! Managers take note, you should have trained your staff better! read more

Great food. We have always had a good experience here. The only down fault is the wait sometimes in the morning on weekends but you can join a yelp waitlist before you arrive. So that makes it a lot better. read more

I checked in on Yelp Sunday to join the waitlist. I arrived and said I was on the waitlist, hostess said their online system was down. Was told it would be a 15 minute wait for my party of 4. A party of 6, multiple parties of 2, and a party of 3 came in after us. All of these parties were seated before us. Finally after 32 minutes of waiting we left and went to Ninety nines where there was no wait. I understand Ihop must be understaffed, but to seat 10 parties AFTER I had already checked in and was waiting isn't fair. read more

Quickly seated, quickly served. Food was good. Masked staff. Tables were separated for social distancing. Clean tables. Just what we were hoping for! read more

After being seated, we were ignored for a good 15 minutes without even taking our drink order. After our order was taken we waited another 30 minutes for an omelette and some basic breakfast plate that I can't remember the name of. We were told our food would be expedited where we waited so long. Our food came out cold. Will not be returning here in the future. read more

Service was pretty good, got my food fast, food was great & hot unfortunately I do have to deduct a star because there were a lot of flies but other than that it was great read more

Me and my family went to IHOP for breakfast and the food was burnt or raw and the cook's messed up 50% of our food One of my family members ordered a side of sausage and didn't even get it but still paid for it read more

Arrived at the door for breakfast at 7:00am right after opening. I was the first one in line. I was promptly told that it would be a 20min. Wait. Now can someone please tell me how you have a 20 minute when there is literally no one seated. How? Shines a bad light on the business. read more

This I Hop had great service and good food. However, the atmosphere is so quiet you can hear everyone talking . Like a doctors office! I will not be back to eat here read more

The server was sweet, but she didn't write down our order for whatever reason and our food came out wrong. Not only was the food wrong but it was cold. Won't be back. read more

Waitress was attentive, food was good. Shortish wait for a table, but everyone is short staffed and with the Plandemic, tables are spaced. Some reviewers are high maintenance and don't understand the challenges facing businesses at this time read more

I made an online order and then upon opening it realized that most of my order was missing, and the pancakes were raw. When I walked back in to ask about the issues with my order the hostess admitted to knowing about the mistakes as I walked out the door. The facility isn't efficient run or cleaned. And poor staff hygiene is quite noticeable. read more

We went their today after we were seated we waited about 15 minutes for our waitress to come take our food order, we placed it and another half hour later we received it but everyone plate was messed up. we never saw our server after that two other nice ladies came over and tended to us. They had to remake and give us food becusse it didn't get order per our waitress because they said she was new. read more

The food is not the best last time there my husbands burger was freezer burned the staff does not come and check on you at all why you are waiting and that is if you have ordered your food half an hour to a hour wait if the place is died read more

Well, my Granddaughter and I ate at the Augusta IHOP on 4/17/2019. it was a horrible experience. I told the waiter I would tell him what I wanted and he order it all alcarte. He wasn't helpful and he never came back to the table until the check. I had order hashbrowns and they were cold and a large square of yuck. I complained at the checkin station, they took my number but surprise no one called me. 26 plus a tip. I just couldn't not tip. Although I really didn't want to. Food was not good. Jane read more

The service is quick, nice, welcoming. The pancakes I got (red velvet) could be better but I still ate most of them. The hashbrowns I also got were obviously baked with a bunch of others which I feel lessens the crunch. Nice place but don't expect much. Also they don't have veggie burgers which proved to be a disappointment. Get on Denny's level IHOP. read more

IHOP - American Near Me - Augusta, Maine

I honestly dislike complaining about food services these days because we all know it's an unstaffed nightmare, however this was just possibly the worse service I've ever received. We were a table of three and when we entered the restaurant there was two waitresses in sight and one sitting the couple in front of us. Neither of them said anything to us for almost five minutes, even when they were right in front of us seating the couple ahead of us. Once we were sat there was maybe four tables that were seated in the entire place. Figuring we happen to catch them before the dinner rush. Our drink order was placed and once we received them, we gave our food order. 40 minutes had passed and when we received our food order it had clearly been sitting back there for some time. Entree 1 was a Buffalo chicken sandwich with fries, it was served cold, the cheese thick, congealed and dry. Entree 2 was Chicken fried steak with Hashbrowns and their classic short stack. The steak was also cold, the hashbrown was wet from being underneath the steak and the gravy on top had congealed to itself from sitting out. The Hotcakes where the only thing that came warm! Entree 3 being Steak tips (cooked Medium) with sauteed onions and mushrooms, Loaded mashed potaotes and mac and cheese. The loaded mashed potatoes I kid you know came out looking as if it was a loaded potato SOUP. The fact the server gave it to me without any thought or reaction was enough for us. The manager seems off but we didn't touch any of our food so we told them to comp the entire thing and we would be leaving. I'm very disappointed because it was a place the three of us had highly enjoyed multiple times in the past. read more

So let me start by saying we LOVE the ihop in auburn and go probably once every other week. Its great, and the waitress knows us. Well we just moved to augusta area, and tried the ihop in augusta today, unfortunately. As we walked in we saw our waitress drop a guys butter and whipped cream off his pancakes on the floor because she was trying to carry the whole tables orders by herself and was literally holding a few plates sideways. Then she acted like nothing happened. She walked over to us and took our order. Brought my husband refills several times but not me even one until we asked and then it wasn't even my drink. My waffles were ice cold like they had been sitting out for an hour, and crusty and nasty. We won't be back, I'd rather make the drive to auburn read more

Terrible experience. The order was wrong. They messed up sides. Ordered endless pancakes we got two. When the server finally checked on us when we were done eating which was the only time we were checked on we asked if we were getting more. We were told it would be 5 min. After a while we gave up and left. The eggs were not cooked thoroughly the other food was mediocre. Definitely will not be visiting again. read more

Stoped at the IHOP in Augusta today for a quick breakfast before heading to a trade-show at the civic center. Had a great breakfast. Place is really clean. Looks brand new. Service was great. Great coffee ! read more

Decided to try out IHOP for the first time and boy do I wish we'd gone elsewhere. Waitresses were all out of sorts and it wasn't the least bit busy. The food was completely mediocre at best. We ordered one breakfast and two lunch entrees, plus three beverages. The pancakes seemed overdone. My BLT was totally unimpressive on cold, toasted white bread. I had a coupon for a free meal so I figured that would be fine. I was shocked to pay $30 for a burger, a BLT, and 3 sodas. The breakfast may be fine in a pinch but why bother when you can make that at home and save lots of money. With so many other restaurant choices in that area there's no way I'd go back or suggest it to anyone I know. read more

I love IHOP typically. This is the worst and slowest service I've seen on my life. Looks like plenty of help but clearly no leadership or supervision. It's a bunch of youngsters trying to run a restaurant. IHOP is a great brand and the menu is a good one. Service is sadly lacking at this location. read more