If you have anything further to say about me and my integrity. Respond. I was in your store...they replaced my phone with the wrong coloredscreen..my phone is two toned. Yes I said ok!! because the Tech said it would be another day or two to get the proper replacement. I use my phone for WORK!!!!!!! I couldn't leave for you to fix the mistake I had to pay for...then ontop of all that be called a liar. Tell Beau he can look up through his paperwork and find cracked screens on said day ....and start to calling...Yall had to call me to come pick up the mistake...You dont think I'll post my num,ber for the public....? crazy..You messed up take accountablity...its ok..but NOT ok to tell a paying customer they lied!!!! read more

Great job. I walked in, phone wasn't charging. They cleaned the port and got it sorted out right on the spot for no charge. I bought a custom screen cover since I was there (they cut it with a special machine and size it perfectly). Great customer service. Quick and easy. Thanks again! read more

iFixNC - In a strip mall. Foodlion and others in the same place, easy to stop by while getting chores done. - IT Services & Computer Repair Near Me - New Bern, North Carolina

I've never had any problems with these people. They're very friendly and the guy who fixes the stuff computers and everything is usually not there but he's in three or four hours a day and then he fixes the stuff for a very reasonable price and things work great very happy with place read more

I went in for a replacement phone screen protector and a very kind and knowledgeable lady swapped it out while I shopped her store. Had no idea you all had used computers there that include Mac. Great experience and only spent about $30. I called another place locally who was busy upsetting me and on the phone wanted over $300. Go here. Honest with me. Thanks. read more

Absolutely wonderful people! I've been trusting IfixNc with all my major electronic repairs for 6 years. They've done me right every time and they'll get you right too! read more

iFixNC - Screen repair ‍ - IT Services & Computer Repair Near Me - New Bern, North Carolina

Want to start out by saying that the service is good and the people I spoke with at the front desk and over the phone were very nice. I brought my MacBook in 2 weeks ago after it took a fall off my kitchen counter and cracked resulting in a black screen. They quoted me around $400 and it was fixed within a day. I picked it up and the total was $453.69. Not too far off and I know MacBooks are pricey and it was super fast service so I didn't mind. Now today I was putting my case on and applied just enough pressure to snap it into place, nothing I hadn't done before (I have had this laptop since 2021 and have put a few different cases on) and when I opened my screen it was cracked in the corner and the bottom/ side of my screen is glitching. Mind you it had a screen protector on. I brought it in to see if they could fix it under the 90 day warranty and the tech in the back said it was not under warranty since I cracked the screen. It's really upsetting that I spent all that money for a low quality screen that lasted 2 weeks. The guy at the front desk was very apologetic and nice though. I just wish the screen was of comparable quality to the original. Edit: I am not upset with the quote or price of the repair I am upset with the quality of the repair & the inability to offer any solution other than me paying another $400 or so read more

why in the world does the on here say no diagnosis fee because it's silly to pay for that then yall charge 30 damn dollars for it when people show up Edit: i was just very confused when i was scrolling through, yes i was told before hand but i seen this and was just highly confuse. Thanks for the quick reply. read more

Dropped my PS5 off to be fixed. facebook page said same day fixes they call me 11 days later saying they are unable to fix it and want me to pay a 30$ diagnostic fee for looking at console.upset I still had to pay and my PS5 was not fixed read more

GREAT SERVICE!! Apple was gonna charge me $500+ to replace the motherboard in my MacBook air. I took it to IFIX because i know how incredible these professionals are. Beau was extremely helpful and courteous. He took the time to take the cover off and dignose the issue with me still there, only to realize the problem was just a screw in the way of the connection. He removed it and it power right up! Beyond grateful for his expertise and his willingness to go above and beyond to provide excellent customer service. I Highly recommend them for any and all of your tech need and repairs. Thank You. read more

I went in to their store a few days ago after going to 2 other places and Amy helped me get my broken S Pen out of my Android that had gotten wedged in. I was panicked that I would have to have it taken apart and it was a brand new phone. My warranty would have voided if they had to take it apart but Amy came to my rescue and was able to get it out and didn't even charge me! She was so awesome , friendly and helpful. She really saved my butt! read more

Beau was awesome. I was TAD here from Pendleton and managed to break my phone. I thought I was going to have to buy a new phone but luckily was told to talk to these guys first. They repaired my phone same day and for a whole lot less than a new phone would have cost. Also nice to know I'm supporting a veteran owned business. Highly recommend these guys for any repair needs! read more

These guys literally saved me from going out and dropping $1k on a brand new laptop. They were able to fix my laptop, and it is better than new now. They were responsive, polite, and honest every step of the way. I will be bringing all my electronic repair business here from now on. read more

Not sure what the deal is with "Brandon B". I got fantastic service from the guys over there at iFixNC. Brought them our broken iPhone that was accidentily washed in the washing machine. Couple days later we got the phone back.... good as new! These guys are your "go to" experts for fixing this kind of stuff. Hopefully we won't need them again (at least for water damage), but if we do need them, I know we can trust them. 5 STAR SERVICE all around! read more

I called this business looking for a power cord for a HP laptop. I did not need the adaptor section of this two part cord. I checked at the big box electronics and department stores in town and they each had the two part replacement cords for $60, which was too much for me. When I called iFixNC in New Bern and described what I needed they said they had "a bucket full of them" and that they'd give me one. When I arrived five minutes later the cord I needed was on the counter wrapped in a rubber band. The guys were very friendly and glad to help me out. I know where I'll go next for repairs or parts for my computers and phones. read more

On January 1st my wife's iPhone proximity sensor stopped working making it very difficult for her to make calls. She found ifixnc on Google and called. They were actually closed but the proprietor was luckily in the shop and offered to take a look at it for us. He took it apart and identified the problem in less than a minute. The last repair shop we went to for a cracked screen had made all kinds of mistakes. The proprietor fixed us up in no time. Highly recommended! read more

The staff was so knowledgeable and helpful. I couldn't figure out why my laptop wouldn't come on, turns out I needed a new motherboard. They took my junk computer in on trade and helped me purchase a new one rather then sinking tons of money in my old dinosaur. Turns out they fix about everything! I will be back! read more

Best customer I've had in four years of selling parts. a) Cares about employee happiness AND development. Beau invests in people as people, not in people as employees who do work for him... people leave this place better off for having been here. b) None of that pass the buck nonsense... even when we really mucked up, he never yelled over it just because it may have inconvenienced him; even when he had the right to. Beau believes in what Truman said about passing the buck. It doesn't work. c) Values quality. I wish EVERY repair shop I sold parts to were like iFixNC.. I might still entertain owning a supply business. Every dealing with iFixNC has been a good one. read more

These guys sold me a machine that worked for an hour. When I brought it back they invoked their all sales are final picy, but they offered to fix it. They could not fix it and tried to get me to take a machine with a different operating system. I bought the used machine (for more than a new machine) because it ran windows 7. Finally, they said they would credit my credit card, but refused to send me a credit confirmation. I guess they can get some things fixed, but I will not go into this place again. read more

This place used to be great but the last time I went here the customer service was horrible. I was quoted $200 to fix my laptop without even having someone look at it. I was being pushed to buy a refurbished laptop when I said multiple times I didn't want one. I left because I was just so surprised. I received an email a few weeks after to follow up and I explained the situation in the email. I never got a response. Really bad customer service!! read more

Excellent service! Fair prices, quick turn around time. Definitely coming back!

This place is the shit. Great prices and awesome people! They are all very knowledgeable and do their job well :)

Love this place; great customer service and prices. We repair electronics and often mail our most complex board-level repairs to iFixNC and have always been impressed with their speed, and skill. These guys can fix anything. They do all kinds of microscopic soldering, even data recovery, and water damage repair! Highly recommended if you need a true electronics repair specialist. read more

IFixNC provides excellent service for any if your computer needs. Recommend that you give them a try!

Nicole and Mike were extremely helpful! I was in and out with a replaced battery in less than 15 minutes. I will return!

I recently got my Macbook Pro laptop screen fixed at this repair shop and was called multiple times about some other issue being wrong with my computer. I told them to fix the motherboard that they said was ruined and the computer wouldn't turn on. I went to get my laptop after all the repairs were complete and to my dismay the trackpad was not correctly in my laptop. They fixed it for me however, the technician didn't even have the decency to show me the computer worked when i went to pick it up. I received my laptop with a dead battery which makes me wonder if the motherboard was even broken in the first place. I will definitely not go back to this repair as they were very impersonal and unprofessional. I spent $480 on repairs and didn't even get as much as a thank you for your business. Also, my laptop was returned missing 4 screws. Poor Customer service. read more

This place was great! Took my white iPhone 4 in with a completely destroyed screen and they told me to come back in an hour and a half. Came back a little early and they had already finished. Looked brand new! They even put in new hardware that was missing from when i had a friend try to fix it with a new screen that we'd ordered through EBay. It's four months later now and still going. Definitely recommend this place. read more

Had to give 1 star took my ps3 in to get fixed (RLOD) after taking a week to fix 6 weeks later it was (RLOD) back doing the same thing. He said bring it back he'll give me a discount on fixing it again I THINK NOT read more

This place is horrible. I walked in there about 3 weeks ago with a cracked screen on my iphone. I left and they told me to come back in an hour and a half. Three hours later I came back in and they had not even started. When I finally got my phone, 4 hours after when they said they would be done. I got it home and it crashed on me. White apple of death. Took it back and they said they had no idea what was going on but could send it to apple. Of course they can, right after I paid $130 for a new screen, convenient right? So I let them send my phone off, like a dumbass, after saying it would be about 2-3 business to receive my new one. I'm on here, two weeks later, still waiting for my damn phone to come in while writing this review. This place sucks and they're slow! Every time I have been in there, there are customers complaining either on the phone or directly to their little secretary's face. If you got some time, a drive to wilmington, greenville, or even raleigh is worth more than trying to this dump. Youre gonna be waiting on them anyways so you might as well use that time to drive somewhere professional and get it done right the first time. Dont waste your money here!!!! read more