We came in to get something notarized and sent overnight. I dreaded the process because everything…read morethat used to be pretty ordinary seems difficult now: long lines, cranky staff, and a lot of "I don't know!" Well, that certainly wasn't the case today. We were fortunate enough to have Deidre take care of us! She was so nice, so knowledgeable, and so helpful. We were in and out of there in 20 minutes, and we knew that everything that she had said would be done, would be done. That rarely happens nowadays. UPS really knows how to hire good people and take care of its customers. It is a pleasure to write this review for her. UPS. You're doing great.

Adequate is the best description I can provide for their service. They accept your package for…read moreshipping without much fanfare or interaction which left me feeling less than appreciated. I've been to other UPS Stores that greet you warmly and thank you for your business...just not this location. Maybe I've been on days when they're short staffed which I know is no fun, so I'll keep trying.

Convenient UPS drop-off location. They have a self-service kiosk for you to create your shipping…read morelabel. Once you've completed the process, the request is sent to the POS system to checkout and print the label.

Making money from preying on elderly people is disgusting. My grandmother went to this Staples to…read morehave her computer repaired and they took the opportunity to trick her into spending over $600 on useless hardware and software. A $41.99 VGA to HDMI adapter that she will never use? You can buy the same adapter online for $7.99. McAfee anti-virus software for $50? Windows 10 has anti-virus software built in. To make matters worse, they charged her $20 Logitech wireless keyboard and then didn't put it in the package with the new computer. They also included some random computer plug that belonged to a Dell computer, not her HP. How do you mess so many things up? Staples exists solely because they sell overpriced garbage and prey on elderly people and people who don't know better about technology. Save your time and money and talk to your grandkids instead of a so-called "professional" at Staples.

They could actually try and deliver packages and not just say they attempted and change to having…read moreto pick up the package at the store.

The staff is always so helpful with helping me get my work packages out. Always a smile and a kind…read moreword

No reviews from here for a while, so here's my latest experience: Improving! We were missing mail…read morefor several days after a hold due to vacation. I had to call USPS and got a very helpful person who said she would call to follow up. It took 2 days, but a nice man from this office called after our mail and packages were delivered ON A SUNDAY! That delivery alone made me very happy and confident that they care. We also told him that the number for this location rings 10 times, then disconnects with no opportunity to leave a message. I just checked, and it is working normally! So a problem turned into several solutions that I hope helps other customers.

The employees work very hard and appreciate the support of the community. Just like any other…read morebusiness, staffing challenges are up and down but the employees keep the mail moving.

Never wore masks during 2020. They smirked at the folks coming in wearing masks. Thank god they…read moredon't handle food. Luckily it's just tape and cardboard they work with. If I could find another ship site I'd switch out of principle.

Great staff, very helpful/courteous/friendly. They'll even pack your box for you if needed. Fun…read moreshirts, hats, specialty food items, etc for last minute gift ideas as well ;)

Awesome service.. love what the service does for me-quick-get it done-…read moreGreat pricing.. much faster than waiting on the hubs to do my certain jobs..

My husband and I have utilized Coastal Concierge's pet sitting service several times over the past…read morecouple of years. We could not be more thrilled. We have had multiple dogs and cats, and they have been taken care of skill and diligence, all in their own home, for much less money than boarding would cost. I get photo updates every day on my phone. It makes traveling much easier and more enjoyable.

This review will be a little tricky because it involves more than just the Postal Annex store…read moreitself. I had five boxes that needed shredding which was supposed to be free from MFCU but the truck never showed. So after holding these boxes in my house for over a year I had to suckitup and pay for them to be shredded. I googled shred businesses and 521 Yopp Drive came up without a name of the business. I called the number that came up 910-400-4188. I was on the phone for 11 minutes while driving to the location. I searched more on the phone because I could not find the dang store. You have to click on another section to see the location which then still gives the number above, and then states 521 Yopp Dr #214, and .50 cent per pound but could be higher. This is not acceptable information. I finally saw the Postal Annex while driving around looking for 521 Yopp. I went in very frustrated and told the girl I have been driving around looking for 521 Yopp. The website is horrible. The number I called is not yours. Dedra was very understanding and sweet. She came out to the car and help load the boxes (because of my bad back) and then kindly took care of the process. I was thinking 50 cents a pound and when the pounds kept going up (didn't realize how much it all really weighed) I was surprised that it only cost me $45 when I was thinking $25. When I got home I saw the price per pound at .99 cent. Wow that is not what the website says. So I called the next day to inform them that they need to have Shred Nation fix the info. My suggestion would be for Annex Postal to but their own info so it pops up under shredding searches. The reason for 4 stars, is the shred nation portion but staff gets 5 stars! Thank you Dedra for your help.

I would not recommend PostalAnnex after my experience with them. My wife dropped off a package at…read morethis location, and the package was apparently lost. When we contacted them about it, we were told that my wife never dropped the package off, despite the fact that we know it was brought to the location. What makes this even more frustrating is that the package contained personal belongings, and PostalAnnex has refused to refund or take responsibility for the items that were lost. Instead of trying to help resolve the situation, we were essentially told that the package was never there. Losing a customer's package is bad enough, but refusing to acknowledge that it was dropped off and refusing to take responsibility makes the situation even worse. I expected better customer service and accountability. I strongly recommend keeping documentation, receipts, tracking information, and any proof of drop-off if you use this location. Based on my experience, I will not be using PostalAnnex again.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!