Adequate is the best description I can provide for their service. They accept your package for…read moreshipping without much fanfare or interaction which left me feeling less than appreciated. I've been to other UPS Stores that greet you warmly and thank you for your business...just not this location. Maybe I've been on days when they're short staffed which I know is no fun, so I'll keep trying.

Professional get the job done in a timely manner and are always very courteous. What more do you…read morewant from a UPS store.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

New owners as of 01 August 2024, Reopened on 12 August 2024…read more Looking forward to providing the community with the best service we can. R, Mike & Bella

I wish I could give this place zero star.. The Asian burnt looking woman that works here seems to…read morehate her job and is ALWAYS in a bad mood .. I once had a question and she rudely replied "google" . I am not the only one who has had multiple unpleasant experiences with her either. I spoke with a few friends of mine and I was told they also have had bad experiences with her!! Maybe she needs to look into a different type of job because customer service is DEFINITELY NOT FOR HER!!! I also suggest all the military families new to the area to either use the FedEx drop off box on base right outside the PX or Walgreens out in town as they also take FedEx packages! PLEASE AVOID THIS PLACE AND DO NOT TAKE YOUR BUSINESS HERE!!! And to the grumpy old lady if you still don't know who I am.. Well, I am the person you charged $2 for a 2 inches tape to send out my already packed and labeled package!! I will continue to spread the word on your lack of customer service and rudeness!!

I came to Postal Annex to get a document notarized. I showed the clerk my ID and gave her my…read moredocument. She refused to notarize it because she said I didn't sign it in front of her. While that is ideal it is not an absolute rule if the person who has signed is in your presence and has presented a valid ID and stated that it is heir signature. I know this to be true because I am also a North Carolina notary and have attached the statute. She didn't offer to make another copy of my document or assist in any other way. Beyond the clerk being difficult expect high prices and to be greeted with a phony smile. Just go to the UPS store if you have an urgent matter and don't have time for games.

Cant say enough about this business or the people working there. Whether I am there for personal…read moreor business reasons they are ALWAYS extremely friendly and helpful. They have a lot of interesting items for sale that are outside of a normal postal location. I found some really great gifts for my nieces birthday. It was so easy as I was able to purchase and mail all on the same visit! From a business side they have assisted me greatly with specialty printing, mailing and a PO BOX. THANKS POSTAL ANNEX!

I have been going here for over 5 years, Friendly, kind and helpful staff! Quick and efficient…read moreservice. You will love it here

Quick and efficient service! Friendly and helpful staff! Helped me ship two packages through FedEx!read more

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Justin was very helpful, friendly and made it very simple to ship off my items! Recommend this…read morelocation!

I've used this place multiple times and have no complaints! They are patient, kind and courteous…read more Buy stamps, drop off packages and ship from this little shop. There isn't a need to head to the post office. They have multiple options for shipping packages and have quite the variety of stamps. The service is great and always quick! Which is appreciated! Keep up the great work!

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.

My MIL uses your shop very often. She always is happy with the service and friendliness of the…read moreassociates.

They are absolutely the worst delivery service they don't care about delivery your package on time…read morethey don't care about the condition of your package and to contact them is a waste of time cause nobody takes accountability for nothing just the worst.

Vic, Derek, and Kelsey were all wonderful to work with. We came in before close with a pretty hefty…read morenotary ask (and our toddlers with us as well to add to the chaos). They were so kind and stayed late to ensure everything was completed. They all went above and beyond with their service and we will definitely be back. Thank you!

Love the employees in this store. With all the online purchases I make, it's convenient to have a…read moredrop-off spot for Fed ex, UPS and USPS returns. The staff here is friendly and always helpful. I would recommend that you ask for a receipt when dropping off a package, so you can track when the shipment gets delivered. Plenty of parking and if you need some packing needs, this store has everything you may need.