If you need something back buy a specified day, and they guarantee it will be there... They failed…read moremiserably in their guarantee.. I dropped 2 items off on Friday afternoon for cleaning and to be picked up on Monday afternoon. Items were needed for Tuesday morning... I told them this and was guaranteed I would be able too pick them up on Monday... I was finally able to pick up said items on Tuesday afternoon!

Lee's Tailors on Western Boulevard is hands-down the best tailoring experience I've had in Raleigh…read more Ping (the owner) is incredible, and Karen and Anna are both wonderful as well. They're all patient, skilled, and genuinely kind. I go in fairly often for tailoring and repairs, and they are always welcoming and willing to listen carefully while I figure out exactly what I want done. Today really stood out. I brought back a pair of pants that had been hemmed and looked great, but just didn't feel comfortable when I wore them. I was worried I was asking too much since I'd already been in a few times about these pants, but Ping couldn't have been more understanding. She insisted on letting them back out while I was there, even though it was near closing time. She also noticed a jacket I had and tightened the buttons on that too--again, on the spot. She was so kind, accommodating, and generous with her time, and she wouldn't even let me pay. That level of care and customer service is rare. Ping truly stands behind her work and wants her customers to be comfortable and happy. If you're looking for expert tailoring with exceptional service, Lee's Tailors is the place. I won't go anywhere else.

I love going to Lee's for all of my tailoring needs! They are professional and affordable!read more

I have always had great service from them. My items were always on time when they said it would be…read moreready.

I had a situation where Cowell Cleaners did not honor my timeline as promised and needed my…read moreuniforms to get same day service since I had driven an hour to get them already and couldn't come back. Marie's was able to get my name tapes made and sewn on for me immediately, we were very grateful to have found this place.

Fast, reliable, on-site service. Helpful and friendly. Saturday service would be helpful.read more

Dropped off 12 dress shirts for a business trip. Well pressed and very sharp. Staff very friendly.read more

They advertise leather cleaning but, do not offer that. They took my jacket, waited a week and…read morecalled me to say they do clean leather. Also, the phone number on their website is not working.

Been a client for years until they ruined two $600 suit jackets. Brought them back to get things…read morecleared up. They then told me it was my fault and offered a measly $100 in store credit. Will never be back.

Reliable good, quality good, dry cleaning prices are reasonable tailoring prices seem highread more

Very nice and helpful staff. Great customer service and a great environment to be in.read more

From the owner: We are one of the only private wash and fold laundry services in Wilmington for $1.89 lb. Laundry…read moreDone offers pickup and drop off, as well as delivery right to your door. We follow almost any special request you have for us and will do our best to make sure your laundry experience is the best.

My three or perhaps 4 dry-cleaning / wash & shirt pressing experiences here have been fine, with…read morethe work done earlier than originally promised on the last two. Despite appearing somewhat understaffed and harried, everyone has been courteous and competent in meeting my limited needs. As of 9/4/2025, this is the LAST dry cleaners in the city of Jacksonville. The coin laundry side has been closed for some time but the dry cleaners remains open for limited days and hours and the building and business are for sale because "they can't find anyone to work". I'd guess the unspoken part is "for what we pay", but still . . . from a half-dozen dry cleaners in town to one, but they ARE OPEN.* *Other than on-base, Model Cleaners from Wallace apparently has store about 4 miles out of Jacksonville off 258 at 100 Fall Creek Drive. I've not seen it, but the address shows it's in the little 5 storefront building that also houses Patriot Blinds. The only other I know of, Squeaky Cleaners on Country Club Road, is not accepting new business as they are closing soon due to the owner's retirement.

Best cleaners in Jacksonville Light starch on my husbands…read morewhite shirt looked wonderful. Highly recommend

Never use this place for any alterations or dry cleaning. It's only her working here, and she takes…read moreon too many orders to keep up with. My order was one month late and she's always changing hours. She is also never in the shop and leaves notes on the door to come back another time. She didn't bother to snip loose threads after tailoring, and the dry cleaning was mediocre. I never leave reviews, but the experience was so bad I felt inclined to help someone else avoid this place. How do you expect to get good reviews when you make false promises and not even be in your store during the hours YOU POSTED as open? Thats not how a business works. Don't waste your time or money like I did. (The door is locked in the photo and she wouldn't pick up the phone. It was my fifth visit before I finally got my clothes)

I have waited a long time to post this review as I seldom give a small business owner negative…read morefeedback. However, after much consideration I have decided it is warranted in this case. I enjoy wearing expensive clothing and am able to do so by buying pre-owned items which I could not afford if new. I am very selective in my purchases and know my body's dimensions in precise detail. During April I took several items of quality men's clothing to Christine for some simple alterations including the letting out of waistlines, the finishing of hems, and the replacement of buttons. Each item of clothing was accompanied by a handwritten block printed note requesting (as in "please...." ) the specific alteration that I desired, such as "please let out the waist to 36 inches". I would estimate that there were approximately ten items in total. She accepted my clothing and instructions and took my contact information. The first warning sign was that the receipt she issued me did not specify the number of items I was receipting to her, the work she was to perform, an itemized expense for each requested alteration, nor a total amount which would be due. She requested that I make a deposit and I was receptive to that as I am used to paying 100% up front for alterations. She specified a pickup date two weeks into the future in which I was fine with. I visited her shop approximately three weeks afterwards (intentionally allowing additional time for her completion) and no work had been performed. I was told to come back in a week. In approximately ten days I returned and again no work had been completed. I was told to return in a week. In a week I returned and you know what I was told. At about the 45 day mark I received a phone call that my order was complete and ready for pickup. I arrived her shop and the first problem was that she had difficulty locating all of my clothing. The next problem was she told me she had not performed several of the alterations I had requested as "those clothes are already the dimension you requested!" I ask you - based upon what I have shared so far in this review - do I impress you as someone precise and meticulous or does she? And finally, she proceeded to quote an astronomical total price for the work she had (not) done. At this point I was just happy to get my clothes back, pay her, and get out of her shop. In fact, I was so exasperated and in a hurry to leave that I failed to notice she had failed to credit me for my deposit against the final amount due. Engage Christine for alterations at your own peril. Some of her reviewers seem quite satisfied with her work. Are you feeling lucky?

This is a very nice and well maintained laundromat. Their prices are a little high, however it's…read morebeen 26 years since I've had to go into one of these but it sure came in handy when our washer broke. I did not use their other services, but did notice that a lot of people were dropping off their laundry (by weight to them) so they must be good at that too, I bet.

I love this laundry! I took in a king size white comforter for laundering while I ran some errands…read moredowntown. In less than two hours, I received a text saying my comforter was done and ready for pickup. My comforter was sparkling clean (did I mention it is WHITE? Lol!) and I was very happy with it. The attendant was very pleasant, the prices are great and the business itself is very clean with lots of top-of-the-line machines than can handle laundry loads of various sizes. I highly recommend this business and will definitely use them again!