don't go here if u like having a working phone, the guy ended up breaking the phone more than when…read morei came in just for no compensation. his attitude is subpar and unprofessional.

he has no idea what he's doing lied about being able to properly repair my phone now i'm left…read morewithout face ID and he has to do the job twice bc he broke my camera the first screen repair

Put my screen protector on quickly and done well with more affordable prices and good warrantyread more

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

This is probably one of the best places to go and get your device fixed. The staff was very…read morefriendly and walked me through everything they did. The wait was not long and the price was the best price in New Bern. I went and got my phone fixed and it looks brand new. I request this place out of any you will find in New Bern. They are affordable with friendly staff and nice computer equipment as well for all the PC gamers out there.

From the owner: We strive to provide an honest and trustworthy atmosphere in which our customers can feel…read morecomfortable. We will always talk with you in depth about your computer needs and promise that you will not find a more personalized computer and smartphone repair service anywhere else in New Bern. Our technicians are friendly and fully qualified. Here at Bear Tech Solutions, we like to stay ahead of the technology curve and you will not find a more precise and knowledgeable staff anywhere else. Unlike other computer stores we aim to provide a personal and comfortable experience in which our technicians will talk with you in plain English and not in confusing technical jargon. We want you to be happy with our service and we ensure that every customer leaves satisfied. Stop by and come say hello to our team!

I'm so glad I found this this place! They fixed my iPhone 5s within an hour, and had a very…read morefriendly and helpful staff. I was expecting the cost to be much higher so I was pleasantly surprised when the bill came in at a very reasonable rate. Very happy with their service and would highly recommend!

From the owner: We offer major carrier replacement cellphones and accessories at an affordable price. We…read morespecialize in iPhone repairs with the fastest turn around time and best prices in town. We offer a worry free warranty with all of our repair services.

I highly recommend his services. He's local, honest and affordable. I'll be using him for all of my…read moretech issues.

I have used TILLETTTECHS twice for IPhone repairs. I find Mr. Tillett to be very available,…read moreknowledgeable, and professIonal. It's so great not to have to drive to the Apple store in Virginia. I recommend TILLETTTECHS highly.

This is THE place to go. Ted & his team went above and beyond. with their work on my iphone. I…read morevisited 1 store before Mr PHIX with no results. Ted has deep knowledge and experience with top notch customer service. HIGHLY recommend.

My wife and I both had new batteries installed in our iPhones her replacement went perfectly I had…read morea small problem with mine it was immediately fixed with no charge the staff was great highly recommended

I had a cracked iPhone screen, Nez waited on me and realized I didn't have a cracked screen that…read morethe screen protector that I didn't realize had did its job. the Apple replacement was $399 and the generic replacement was $199. He could have taken the phone and charged me for a replacement instead he was honest and i was charged $15.99 for a new screen protector. I appreciate his honesty and would recommend this store for any of your needs.

If zero stars was an option I would've picked that. I would NOT recommend batteries plus to anyone…read more Their customer service is horrible, they have not a clue of what they are talking about and do not stand behind any of their products.

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

I had an excellent phone repair experience at Repair Zone today. I needed a screen replacement and…read moreYarid did an incredible job in ~30min, not only with the repair, but fully explaining all that was involved with the repair. Very high quality service - repair and cost. I highly recommend going here for phone repairs.

Adequate is the best description I can provide for their service. They accept your package for…read moreshipping without much fanfare or interaction which left me feeling less than appreciated. I've been to other UPS Stores that greet you warmly and thank you for your business...just not this location. Maybe I've been on days when they're short staffed which I know is no fun, so I'll keep trying.

Professional get the job done in a timely manner and are always very courteous. What more do you…read morewant from a UPS store.