That's usually where I shop for Auto; Parts in town. The guys behind the counter are knowledgeable…read moreand I always usually find what I'm looking for.

So I walked in and gave the Jenn Z, young man several seconds to get off his cell phone to…read moreacknowledge me... I informed him that since I purchased a break light bulb pack several months ago, if he could put the little bulb into my other brake light. With a blank look says, sorry we don't do that here. So in order for me to buy the first pack and them to install that little lightbulb with a tool that I don't have, I asked him if he could install the other set of bulb that just burned out. He said no it's against our policy. The elderly man working next to him says "I don't know what's going on. I don't know what you're talking about". Nice guys. Try to be a little bit more friendlier, get off your cell phone, smile, and have a little customer service like you did the first time.

Rick was amazing. He came out as promised and worked hard to get everything done. It took him and…read more1 other guy to unload a 26 foot trailer.

I very much wanted to keep my business local by hiring a small company with community connections…read more My experience was horrible, unfortunately. I had several items broken, packing was very subpar, and experienced delivery delays because the crew and truck were "impounded" by law enforcement due to their actions, and I lost money. I believe the owner wanted to do the right thing, but I received mostly untruths. Very sad, very frustrating. Use caution and do due diligence to confirm whether they have proper insurance for their work. Prior to my move, I had recommended them to dear friends who suffered monetary losses far greater than I did. I would never use them again.

I can't say enough good things about Computer Services. Very on tract to removing viruses and…read moretracking down what was wrong with my computer. I highly recommend Computer Services.

I am new to New Bern and my laptop computer was on the fritz. Not being computer savvy , I needed…read morean expert. I found Computer Service located on Trent Blvd, and I recommend them highly!! The help I found at this company was professional and helpful . My motherboard in my computer was beyond repair, and after they checked it out, I was told not to spend money trying to repair it. Marcus, Brian, and Tripp, thank you .. You really helped me out..

We moved into a new office building and spent 10 days trying to get everything straight and get all…read moreof our devices working, but could not get it straight. I called B&B Communications and Mr Lassiter came out right away and within just a few hours he got us straightened out. He was fast, efficient and did a wonderful job. He also helped clean up the tangle of cords that was previously required just to get the phones and credit card machine going at the same time! He was very knowledgeable even with our "older" equipment. So helpful! I highly recommend this company!!

When I do business with them, I leave with little question and if I later have questions with my…read moreinstallation or upgrade they have no problem with communicating this over and over and over If I need

I brought my 2012 Ford F150 to Gene's Audio after running into battery drain issues that pointed to…read morethe aftermarket audio system (2019) and rear-view camera (2024) installed by Gene's according to our local Ford dealership. When I dropped the truck off, Gene indicated that he was pretty sure the problem would be with the interface in the truck and he figured I would get the truck back the following day (Friday, 29 May). At 2pm Friday afternoon I called Gene's to ask about the truck and was told it wasn't the interface problem they anticipated and would require further troubleshooting. No completion estimate was provided. Called again on Monday, no update or estimate Called at 5pm Tuesday and was told higher profitable jobs got worked before my truck did and he would get mine fixed as soon as he could. I asked him if he could at least communicate with me as to the status updates... Wednesday no communication received Thursday morning at 1008am Gene sends this text... "John, just wanted to stay in touch." I walked into his shop about 2 minutes later and got the same "non-update" as on Tuesday. He did share with me that he had logged 3 hours troubleshooting over the last 7 days. I told Gene that based on his scheduling process it could take him 6 months to fix the truck... his response was along the line of...oh it won't take 6 months... Thursday noon I sent him the following text: "If you can find the time to solve the problem with our Ford F150 pickup today that would be beyond awesome! If not, I'd appreciate it if you could put her back in the condition she was in when you got her so I could settle up with you and pick her up tomorrow morning. I cannot afford to just keep hoping you will find time to solve the mystery." I called Gene's at 4pm Thursday and asked the gal that answered if they could confirm they had received my text. She indicated Gene had gotten it and his response was "no problem". On Friday morning I was told the truck was fixed. It was the interface originally thought to be the problem... $180 for parts, $600 for 4 hours labor. I'll give him credit for letting me know I was not his priority and he'd get to my truck when he could, after he already had my truck in the shop. I'll also never do business with him again and would never recommend him to anyone else for any kind of repair/troubleshooting.

Convenient UPS drop-off location. They have a self-service kiosk for you to create your shipping…read morelabel. Once you've completed the process, the request is sent to the POS system to checkout and print the label.

Making money from preying on elderly people is disgusting. My grandmother went to this Staples to…read morehave her computer repaired and they took the opportunity to trick her into spending over $600 on useless hardware and software. A $41.99 VGA to HDMI adapter that she will never use? You can buy the same adapter online for $7.99. McAfee anti-virus software for $50? Windows 10 has anti-virus software built in. To make matters worse, they charged her $20 Logitech wireless keyboard and then didn't put it in the package with the new computer. They also included some random computer plug that belonged to a Dell computer, not her HP. How do you mess so many things up? Staples exists solely because they sell overpriced garbage and prey on elderly people and people who don't know better about technology. Save your time and money and talk to your grandkids instead of a so-called "professional" at Staples.

My husband and I had a Wonderful experience changing to US Cellular, Keenan Johnson & The…read moreSupervisor Kyle Swinson were both Professional assets to this company....Keenan Johnson was very thorough and patient, helped us with any questions or problems we had changing from one carrier that we weren't happy with. He helped make sure our phones were working properly and to get my husbands Apple Watch on track and music going on his phone, we even got free upgrades....I got my favorite color Lavender and my husband got Black.....The next day (Manager) Kyle Swinson followed up with a phone call since Keenan was off to make sure our Landline was going through. Both of these young men are an asset to this Company. Thank You so much for your help

What happened to customer service with a smile. I've been a UScellular customer for 20 years and…read moresadly the customer service doesn't exist anymore. I know it's a wide spread problem but seriously people it takes as much energy to be happy and polite as it does to be rude and disengaged. Treat your customers like they are paying your salary.... Because they are !

Took a ring in to see what they would offer me for it, I have an evaluation report saying it's…read moreworth $6,000, they offered me $800. Totally tried ripping me off. Glad I know what I had and didn't take their offer.

Very personal service. A real jeweler! They can often repair while you wait. No "we have to mail it…read moreoff".