Mike was patient & knowledgeable. I really appreciate all of the help and information provided. I…read morewill definitely return and recommend you guys! Thank you!

From the owner: We are a premier IT services company as well as an Apple Authorized Service Provider. read more

If you have anything further to say about me and my integrity. Respond. I was in your store...they…read morereplaced my phone with the wrong coloredscreen..my phone is two toned. Yes I said ok!! because the Tech said it would be another day or two to get the proper replacement. I use my phone for WORK!!!!!!! I couldn't leave for you to fix the mistake I had to pay for...then ontop of all that be called a liar. Tell Beau he can look up through his paperwork and find cracked screens on said day ....and start to calling...Yall had to call me to come pick up the mistake...You dont think I'll post my num,ber for the public....? crazy..You messed up take accountablity...its ok..but NOT ok to tell a paying customer they lied!!!!

Great job. I walked in, phone wasn't charging. They cleaned the port and got it sorted out right on…read morethe spot for no charge. I bought a custom screen cover since I was there (they cut it with a special machine and size it perfectly). Great customer service. Quick and easy. Thanks again!

Daniel was a big help to me when I had issues with syncing all my Apple devices. He was patient and…read morekind, walked me through the process of recovery.

I am very careful about who I recommend to my friends and family. So, to all my friends and family…read morein the NC area... Daniel is the only one I would trust my family to for computer repairs. He is professional but there is much more to this amazing man. He has proved his skills beyond my expectations and shown great personal care with those I love. God bless you Daniel for coming into our lives. You can count on me spreading the good word much farther than just this page my friend.

I took my iMac and MacBook Pro to be repaired by this shop mid March. I received a quote for…read morerepairs a few days later. iMac hard drive and MacBook hard drive replacements. I agreed and paid fee for diagnosing the computers. 5 months past, leading me to call for a update on my items every few weeks. The male ensured me that he would call and keep me updated. I received not 1 call with updates without me calling them first. They fixed my iMac in 1 month. But my MacBook was another story. I took my laptop in there with the keyboard lighting up and responding. Also the Track pad was working as well. I called them for updates and was informed my keyboard and track pad were no longer responding. The male repair man stated that the keyboard and trackpad were not working when I brought it in (which is a lie). I told him they were but he proceeded to tell me he would have to try and diagnose it and would call me back in a few days to let me know if he could fix it. He never called back. 3 months went by. I never heard from them unless I called them first. 1 month went by. He returned my call and said it would cost $200 for the part to fix my issues. So I went and got my computers without my MacBook being fully repaired. That night I went on YouTube to attempt to fix It myself. I found out what the issue was (the flex cable was damaged). To my surprise amazon sold the part I needed to repair it! This part was NOT $200 it was $9!!! I ordered the part and repaired my computer. Im dissatisfied with the insane inflated price tag of the part. Who marks up a part for a laptop over $180??!! Its ridiculous! I don't trust them and don't recommend them to anyone. Stay away! You will be over charged and blamed for them accidentally damaging your computer in the process of them repairing it.

My mother had dropped my computer and my screen basically broke. So, I brought it in for him to…read morefix. On the paper that you fill out explaining your computer issues, I wrote down at the screen was messed up as well as the computer was extremely slow even when starting up. They called me a couple days later to let me know that they have to order a new screen, which I believe he said was $80 or $85, plus the $70 for labor. Okay cool. Well, when they called me a day or two later to pick it up, I was told that for them to even LOOK to see what was causing it to act slow would be another $70. That doesn't even include what he would have to do to fix said problem. So, I opted out because I wasn't going to pay that much extra for a problem that I had already brought it in for. When my sister picked it up for me a week later when I had the money, I turned it on and it still has a broken pixel on the corner. Normally I wouldn't care, however I spent over $150 to fix this. So, I called again and was informed that it was basically a superficial issue with the screen and there was nothing he could do about it. So, all in all, he does all right work for the most part, but I'd only recommend if you have a few bucks in your pocket.

This is probably one of the best places to go and get your device fixed. The staff was very…read morefriendly and walked me through everything they did. The wait was not long and the price was the best price in New Bern. I went and got my phone fixed and it looks brand new. I request this place out of any you will find in New Bern. They are affordable with friendly staff and nice computer equipment as well for all the PC gamers out there.

From the owner: We strive to provide an honest and trustworthy atmosphere in which our customers can feel…read morecomfortable. We will always talk with you in depth about your computer needs and promise that you will not find a more personalized computer and smartphone repair service anywhere else in New Bern. Our technicians are friendly and fully qualified. Here at Bear Tech Solutions, we like to stay ahead of the technology curve and you will not find a more precise and knowledgeable staff anywhere else. Unlike other computer stores we aim to provide a personal and comfortable experience in which our technicians will talk with you in plain English and not in confusing technical jargon. We want you to be happy with our service and we ensure that every customer leaves satisfied. Stop by and come say hello to our team!

I made a remote appointment with "Zack" four days ago. On the day of the appointment, Zack was…read moresupposed to call me at 2:00 pm in order to dial into my computer. On the scheduled day and time i waited for his call as I sat by my computer. No call from Zack so I called the office to receive a message that the office was closed for a Christmas Party. The following day at 2:00 still no call from Zack or from the office to offer an explanation or apologies. Some customer appreciation huh? Obviously I will not use nor recommend Computer Geeks!

Highly satisfied customer will recommend this shop to all my friends-they helped me out immediately…read morewith a quick fix after another place wanted me to leave my computer for a week! Their price was more reasonable too!

They did a great job setting up my WiFi. I highly recommend them in the eastern Carolina area. The…read moreemployees were in and out quickly and everything works great

Bobby was fantastic in setting up our business security cameras and solving wifi and internet…read moreconnectivity issues we'd been having. His review and advice for our needs was spot on - we couldn't be happier. Bobby always answers his phone (even in the woods!) or calls back right away. You can't go wrong with B & B Communications

Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!