Nice person, but is not a computer tech. Was needing to upgrade an older computer to Windows 11…read more Long story short, after telling me my computer would need a new mother board in order to load Windows 11 he found some work around that allowed him to load it. The "fix" won't allow security updates to install and when you try to reload Windows 11 in the "fix it" section, it says the machine won't support W11. Hot and cold with replying and in spite of numerous screen shots to support my concerns, and a letter from Dell support, he blows it off as "sounds like they're trying to sell you a new computer." Wasted my money. Lesson learned. Be careful what you take to him. My experience was similar to Carole L. and Dylan F's reviews.

Great guy, great service. I work from home & was on the verge of losing my job cause my windows…read morefile got corrupted causing my computer to lock me out, I took my comp. to EC wireless & Brian Hoyt stayed an hr passed closing to try to help me then came in before opening hrs to finish working on my comp. Just so that I would be able to work, if that's not dedication I don't know what is. Brian has been fixing my devices for several yrs & I've been happy with his work every time, highly recommended

Got in and out same day, with services rendered, and on a Friday! Mike has strong overall service…read moreknowledge and helps with security and customization of tools as well.

Mike with Computer Matters and his staff did an outstanding job of cleaning up my computer and…read moremaking sure I am protected from any additional viruses. They were quick and great to work with at a very reasonable price. I would strongly recommend their services for any of your computer needs. Renea B.

Good guys and are knowledgeable. Open for business and have good computers for sale. An overlooked…read moregem in newport.

Unknowingly, I spilled some wine on my computer. The next day, it would not booth. It was the…read moreThursday before Labor Day. I had the computer checked out and the hard drive was fried and could not be salvaged. The only alternative was to get a new computer or a refurbished one. On Friday, I went see Kevin and he showed my some refurbished computers that were within my price range. He took the time to speak with my son, (who is more computer literate than me) and we came to a decision of an HP laptop. It comes with a one years warranty and Kevin offered to have me call him anytime during the weekend if I needed help. He also, put a virus protection application on the laptop free of charge. I was satisfied with my purchase. He was professional and courteous and assisted me as quickly as possible. I definitely will be going back to Turners computer in Newport, NC.

Mike has been great to work with. He's knowledgeable, friendly and timely. He's helped me launch my…read morewebsite leaving me the ability to concentrate on my business. He has been very patient with all of my questions and explaining technical stuff that is not my expertise. I highly recommend using his services!

Robert quickly diagnosed why my desktop computer stopped booting ordered the part and got it…read moreinstalled. I highly recommend On-Site Computing to anyone interested with computer repair needs A+++++

Robert is extremely knowledgeable and an awesome all around guy. He got my PC working properly and…read moreeven set up Call of Duty for me! 10/10 would recommend

Bottom line: Tech Works TV Mounting does not stand behind their "worry free guarantee" and "100%…read morecustomer satisfaction" per their website. Get a contract detailing liability for damages and take pictures of the state of your game consoles, soundbars, and TV prior to any work being done in your house. I do not recommend this company for TV mounting services. Tech Works TV Mounting does not operate in a professional manner. Full details below. I scheduled the appointment via phone a week prior to the install, and was quoted $560 for the mounting and cable management of a 77" LG C5 OLED TV. The appointment on 29 December 2025 was confirmed (requiring a "$50 deposit" which does not include the not-transparent charged credit card service fee), and the day of, Larry (the owner) reached out to confirm they would arrive at 1 PM. The owner and a worker arrived at 1:30 PM for the install. I had my TV, soundbar, and PS5 on a stand on top of an entertainment center in the general place I wanted the TV mounted, to give them an idea of where I would like it. Upon seeing the space for the mounting, they discussed that they did not bring the proper hardware for the job and had to depart to Lowe's to get more supplies. Half an hour later they returned with the required hardware. By that time, I had unplugged the TV, soundbar, and PS5 from all outlets and HDMI inputs, but they remained on the entertainment center along with the TV. They moved the TV to the floor (still held up by the stand) to begin measuring out and marking where to place the mount on the wall. After initial measurements and markings, the owner moved the $1,000 soundbar and precariously perched it on the arm of my couch--which I promptly moved to a flatter and more stable table. I then moved the PS5 off the entertainment center all the way to the corner of the room. I moved to the kitchen to work on my laptop as they continued work. Eventually I heard something get loudly knocked over. I asked what that was, and the owner said he knocked over the PS5, blaming his "size 13s". He apologized and said "I wouldn't blame you for seeing if it still works" or words to that effect. There was no superficial damage to the outside. The install continued otherwise without issue, and took about 45 minutes. After the install was completed I went to pay, and the owner--who I had booked the appointment with--asked how much I had been quoted when I made the appointment (how does he not have this written somewhere?). I told him $560 and that I had paid the $53.50 deposit. I paid the difference and asked for a receipt. The receipt I was emailed had no cost breakdown or even number on it, it was simply a screenshot of a GPS location where the transaction had occurred (attached to review). The owner then asked if there was anything else he could do and I said everything looked good. After they left, I noticed that the all of the dry wall dust from sawing out a square for the outlet box hardware was left on top of the mount, and palm prints were on the corners of the TV screen. I feel almost $600 is no small amount of money, and expected everything to be left in better condition--not requiring me to closely monitor and ask them to clean it all up for me. After playing my PS5, intermittent screen flickering was happening about every 20 minutes. A common issue when a PS5 has been knocked over is the HDMI input port being damaged or loosened internally. This is not something you can see from the outside. I took the PS5 to uBreakiFix in Wilmington (great company), and they confirmed that was the issue and swapped the HDMI port for $180. It works flawlessly now. I reached out to the Tech Works TV Mounting owner regarding the PS5 damage--which again, he verbally admitted to doing, to my face--saying it needed repair and would cost approximately $180. He asked which company I took it to and I sent him the link. Four days later when the repair was completed, I sent the receipt to him saying I would like him to cover the cost. The owner claimed to have filed an insurance claim through their insurance, who did not approve it because "I can't prove it was me that caused the issue to the PlayStation", and apologized for the inconvenience. He went on to say there is no way he can cover the cost of the PlayStation repair. Imagine if he had dropped my TV or soundbar, am I supposed to just eat the thousands of dollars they cost? How would I prove that he damaged them other than witnessing it? Would I get any sort of compensation for it? All this to say, I do not believe the "worry free guarantee" and "100% customer satisfaction" are legitimate. He admitted to me, man-to-man, that he knocked over my PS5 during the install and refuses to cover the repair cost. So now I am eating the $180 repair cost on top of the $560 TV install. I am not 100% satisfied with this transaction, and would never recommend this company. Spend your hard-earned money somewhere else.

They were punctual, affordable, and professional. They wouldn't accept anything less than their…read morebest work and were determined to provide me with the best service available. They even helped me assemble some furniture on their way out just to be helpful. I highly recommend them.

My second experience with ACS in the past year. And, again, outstanding! My Dell gaming desktop…read morelost a SATA hard drive about a year ago and i opted to replace both conventional drives with solid state drives. ACS recovered about 90% of the data on the bad drive, installed new units and transferred the files to them. They had the computer for less than a week and the price including the drives was less than $400! This time, the (proprietary) Dell power supply failed They found one instantly for almost $400, called me, sai that was a ridiculous price and they wanted to keep looking! The next day they called aa=gain and said they'd found one for $75.00 but it would take a week to get here. I'd also found a new one with a warranty on line for the same price and told them about it. They said "go for it". It arrived yesterday, I brought it to them today, and it was installed and tested while I waited! Then they said they were not going to charge me! I insisted on paying and left as one pleased customer! Great job guys!

I'm giving this business only 3 stars based on value and not the finished product which is 5 star…read more My contract was for $3000 which I thought was extremely excessive. Due to my stupidity I failed to notice that you were locked into the contract if you did not cancel within 3 days. The work took a total of about 6 hours which translated into an hourly rate of $500. Mr Freeman states that this is his standard hourly rate. If you have money to burn then by all means contract with Sir Grout. On the other hand if you wish to be more frugal, I suggest that you hire 2 handymen who are experienced in tile cleaning and grout repair and pay them $100 an hour and you would have accomplished the job at half the price. Not worth the value.

Beware, doesn't stand by workmanship issues. Response doesn't address the issue!…read morePretty obvious some areas look like new others not. interesting his spin is it my problem. not his workmanship. Joe wants additional $$$ to correct his workmanship. You can see from the photos areas have held up very others are dark and hard to clean. The reason I continue to post reviews is his gamesmanship and spin to the problem and issues with us the customer. dan carr